Would you like to save as your currency permanently or for this visit only?
went to the borects beer festival, very good value for money.
tournadoes of beef on menu overpriced and disappointing
We stayed on a special winter rate which meant we were able to enjoy our stay for a price we could afford in pleasant surroundings. The decor of the rooms has changed since we last visited it as an AC Hotel.It was very plain. We missed the pictures on the walls and the attractive bedding that gave a feeling of luxury.
There is no entertainement like pool or booling
Clean. comfortable and a good shower. Lorry park next door, although not noisy it felt a little "industrial"
General friendliness and casual atmosphere.Functional but not over exciting Next to McDonalds and trucker stop. Toilets in restaurant not overly clean
Nice new rooms
Good location near Bodegraven where we were visiting. Comfy rooms and good breakfast More staff were required at reception as there were often queues of customers waiting to ask questions.
The room was very clean and comfortable. The food in the restaurant was excellent. Very inexpensive. It was a little difficult to find. Take the exit from the highway that depicts the hotel (a bed) and you will find it right next to the McDonald's.
Easy road access and parking. Access to public transport and connections. Instant hot water in bathroom. Comfortable bed. Relaxing ambience.
Very nice shower. Clean, trendy room. Very unique. Room was small. Room Controls for lights, heat, etc did not work well.
Free TV & Movies Shower & Toilet in the room with transparent enclosure - not for the shy.
Efficiency, comfort. nothing. it was perfect.
We spent a night here in transit between Brussels and Den Haag. Walking distance from Schiphol Plaza. Self check-in and check-out feature was very convenient. Room decor was modern. All room light/tv/blinds were controlled with an ipad. WiFi was great. TV had a good selection of channels (for us- we watched comedy central). We got to store our luggage for a few hours after checking out which was extremely convenient. Hotel manager was excellent. There was a leak with our shower, which actually made it unclear how the thing worked! So we wasted almost an hour in the morning. The hotel manager was EXTREMELY helpful... wish we'd asked him for assistance immediately!
A good idea for an airport hotel. Almost like a hostel. Real service even though there is simplified check in and check out. Well thought out room and superior amenities on the main floor. I recommend this for an surprised overnight. No provision for luggage.
Clean comfy room, great common areas, makes you feel at home. Will definitely stay here again. 5 minute walk to the airport, no need for taxi or shuttle
I love the iPad-centric room controls. Great selection of newly released movies. Comfortable bed with a great TV setup. Temperature controls don't work very well - the room gets very cold at night even though I set the temperature to 70 Fahrenheit. The toilet and shower design are fun and just fine for a single traveler. When traveling with a partner, there "tube" designs dont provide any privacy, especially for the toilet. Perhaps adding a fan or some ambient noise to drown out toilet noises could help keep the mood romantic, hahaha!
The check in time No place for suitcase
Bed was very comfortable. Very avant-garde. Mood lights, TV, everything can be controlled by the in room iPad. Bar and areas downstairs provide all kinds of environments for different people and activities. Buffet was good and reasonable. Charging 3 euro to use a major credit card.
Good price- bus to airport was very convenient and free. Good deal for price. Hotel hallways (and to some extent the room) smelled like weed and cigarettes. Budget rooms were very outdated and didn't feel very clean.
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
Breakfast-wonderful! Front desk staff attitude. Stayed there >5 times. Never had staff refer to my being a regular customer. I had just arrived from a long flight and had to wait in foyer for a room. Too much luggage to safely carry 'down' to storage area myself. Staff wouldn't hold even one piece behind the counter. I was a woman travelling alone so not at all considerate as I couldn't even visit the bathroom! Staff also eager to suggest only most expensive suites available when this was not strictly true, on a previous stay with no prior booking. Good reason to book before going! Other than one male front desk staff, most times front desk staff seemed high-handed and rather unfriendly. Shame because hotel is convenient and the food is great!
quality of your dining facilities and quality iof the food
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
After encountering one of Europe's worst heat waves, this was a pleasant surprise. The a/c was ice cold; the rooms were perfect for my family (individual beds); breakfast was more than adequate; and the hotel's restaurant had excellent dishes. I sincerely enjoyed my three day stay. I will come again.
Restaurant was very good, bar staff very attentive, facilities very clean. Outstanding Not a thing
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
We stayed here two days(not consecutive) and the hotel was very nice! The first night we stayed we had a great room, it must have just been re done. The bathroom was amazing with a huge tub and a separate shower with a rainfall shower head! The room was huge and very clean! It was decorated very nicely! The staff was very nice and helpful! There was a balcony which was a plus. They had a shuttle that took you to and from the airport which was very convienent because the hotel is definitely in the middle of no where! If your looking for a place to experience Amsterdam this would not be it! The hotel is basically in the middle of no where but they do have a shuttle that runs every 40 minutes that takes you to the airport where you can get on the train and be down to Amsterdam in about 20 min. The first time we stayed here we had a great room, it was beautiful! The second time we stayed there the room was much less then what we were expecting! There wasn't anything wrong with it but I guess we just got out in the older part of the hotel that time!
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
My room was cleaned at 5pm instead of in the morning
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
The atmosphere, the quiet rooms, and the large bathtub.
Great hotel for families with children. The hotel is a little bit far away from the Leiden, however it is easy to reach the city center for car travellers.
It was perfect with young children. They could run around safely and had the playground and the swimming pool. We also liked the fact that we could hire bicycles at the hotel.
It was indeed buffet breakfast, swimming pool There is no possibility to open window to take fresh air from outside.
Sauna and great rooms -
We really enjoyed our stay here, the rooms were great, very clean and comfortable. The staff was friendly and helpful. The breakfast was sumptuous with lots of choices. All in all, the hotel is perfect for families with young children.
total relaxation in superb enviroment
Room was nice and clean and breakfast was good Lack of supervision in pool and kids running around in sauna
The hotel is very kid friendly. The buffet breakfast and dinner were very over priced for the quality of the food.
The breakfast was wonderful no
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
I loved not having to leave the airport but did feel that the room was overpriced.
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
Staff is very couretous and efficient. Make you feel very welcome.
Proximity to the terminal perfect I miss a water kettle and coffee tea in the room. Coffee station on the floor is nice but I prefer my own. Hilton for the win on that one with a nespresso machine in each room.
room size too long to get to central amsterdam. always shuttle and then train from airport to central. need train near hotel. also shuttle shuts off after 12 so I had to pay cab fare twice. also breakfast is super expensive.
Clean and spacious Things felt a little cheaply made.
great value for money
Ease of travelling to airport, friendly staff, Professional staff, clean rooms! Wish the breakfast buffet wasn't so pricey
Wonderful facility. Expensive food.
The shuttle service when it was on schedule and could transport everyone desiring a ride to/from hotel to airport terminals and the few staff that were on duty ...usually weekdays Spotty shuttle service on Weekends due to mismanaging the requirement to transport many guests. I waited 90 minutes for the shuttle that transports folks every 30 minutes and after the third missed shuttle because there were more folks than seats, I spent 30$ on a taxi to "shuttle" me a few miles to the airport hotel....all this after calling them and they said they'd provide a ride - never happened so that's how I waited 90 minutes versus half that time before taking a taxi ....seemed understaffed
Wonderful airport hotel. Close to airport, with frequent shuttles to and from the airport. Very convenient for the night before we left!
Beds we SO comfortable! Hotel food and drinks were quite expensive.
I left my purse in the restaurant during breakfast. My husband ran back to get it 2 hours later, the waiter remembered him and had my purse safe and sound with everything in it. He was very nice!!!
Close to airport and free shuttle to airport. Clean room and friendly staff. Not close to walk to anything.
It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
close ot the airport very basic
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
Noise from aircraft
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
the helpful staff, closeness to train
Considering the hotels price in Amsterdam this hotel offers a good solution. In the outskirt of the city you can easily reach the center by train or by car. Huge parking, always convenient if you decide to go to Amsterdam by train The room was just in front of the elevator, a bit noisy in the morning if you want to sleep a bit longer
All staff spoke English. They were also very helpful. A little too close to the motorway!
Yes there seemed to be washing machines/generators on that was directly under our room they were on until about three in the morning
I would have liked Tea/Coffee facilities in my bedroom
Excellent food.Free Parking Space. Good staff The Double room consists of 2 single beds, which keep sliding apart.I had to keep fishing my kid out of the groove every few minutes :)
Good location adjacent to highway and rail links to Utrecht/Amsterdam. Rooms are spacious and very comfortable. No tea or coffee making facilities in room
Very comfortable and an excellent location for both train and motorway access. Breakfast is extensive and well presented. Staff are friendly and helpful. Room temperature was quite chilly and could not be altered - staff unable to assist in this matter
Very good room and bathroom. Close to the A2 and close to the train station into Amsterdam. Very dissapointed about the quality of the food in the hotel I had veal which was very dry on the outside.
the breakfast buffet was limited in choice
Used the 24/7 Business Center - easy to use also late in the evening Missed one bus dep. as I did not know that it leaves from the lower level and not from the Reception level - this should be better communicated
Free Wifi, very friendly and accomodating staff
nice bed, good internet, nice corridor decoration, good fruit and bread option for buffet breakfast television is not LCD monitor, breakfast: no live cooking for omelette
Rooms were large and king sized beds were comfortable. I particularly liked the exclusive brand of toiletries provided, especially the body lotion. It was heavenly. The location meant that there was literally nothing nearby. But if you take the bus to the airport, then there were more options.
-Nice hotel with a clean room, comfortable bed, and well-appointed bathroom. -The breakfast spread(not always included in the price, I understood) was very good. -The shuttle service is convenient (if you can find seat in one TO the hotel, that is; no problems FROM the hotel to airport). This is important because there is nothing, literally nothing, near the hotel and it is about 15 minutes ride to/from the airport. The restaurant was good but has practically no options for a vegetarian meal (surprising since vegetarian choices appear to be becoming quite common at most good Dutch restaurants). The front-desk staff was generally polite and responsive. -They share the shuttle service with another hotel AND a few parking lots. As a result, there is always a large crowd waiting at the airport. The problem was further exacerbated by one of the shuttles being a small van. -The driver of the shuttle (the large one) on the day of my arrival was extremely rude--he shut the door in the face of a young lady who was trying to enquire about when the shuttle was supposed to leave the hotel It didn't and took the Etihad crew to the airport instead). I felt bad enough about it that I went back into the hotel and reported this to the front desk (the Manager was "not available" to speak with me); have no idea what, if any action was taken against the driver. -The next morning, the hot water heater was not working, making it impossible for the guests, many of whom had to catch morning flights, to take showers.
Good service, very nice free breakfast! Very helpful with lost luggage at airport Stay was not long enough!
Breakfast was awesome! Very good food and clean. The room was very spacious and gym was clean.
Accommodating front desk and housekeeping quickly removed feathers from room. Large towels and v clean and bright Not really a negative just common sense - allow plenty of time for airport shuttle particularly in morning - up to an hour. Could take less time but not worth stressing particularly if flying to USA with additional security clearances.
The staff are extremely courteous and professional. The free shuttle service to and from the airport is a very useful and efficient service. A very quite and scenic location and Amsterdam Central is relatively a short train ride. A minor criticism is that the TV is not flat screen.
peaceful and quite..excellent breakfast and shuttle service from airport
Nice updated room.
friendly staff, handy facilities no
We could take shower after coming back from Rotterdam Marathon, though we've already checked out. They also served towels, soap and shampoo. Thanks to this service, we could get very relaxed before leaving Rotterdam. unfriendly reception, late breakfast for Rotterdam Marathon.
Terrace area over the lake. Shame there was not a swimming pool / leisure facilities.
Breakfast and location for working in the surroundings to avoid Rotterdam. Free parking. Too early permitted check out (11 H) from Monday to Friday. Cost of Internet.
Clean, large room and businesslike environment Indifferent staff and ridiculously stingy attitude about amenities: only one very small piece of soap (1 inch by 1 inch by 1/4 inch) for 2 people and one small bottle of soap gel for 2 persons for the shower. Was told that only if used up would they provide another supply. There was only one hand towel and had to ask for additional one. Next day, back to only one towel , no replacement of used up soaps or bath gel. Absurd.
Good food, helpful staff
Nice sized clean rooms. I had a car so perfect for parkng and to get to the motorways. The free wifi is only for 30 mins, not enough to get any work down. It is also only free in the lobby and not the bar.
Friendly and efficient reception and bar staff. Our room was not cleaned even though we were out all day. When this was discovered it was too late (cleaning staff had gone home). This does not reflect the price of the hotel. The food and wine in the bar/restaurant is extremely expensive and does not reflect the mediocre quality.
Big rooms, comfortable beds. 30 min free wi-fi at the lobby - something new. No air-condition. They reduced the bathroom toiletries compeared to 1 year ago - no shower cap in 4*! and others. Wi-fi in the room very expensive.
I absolutely thought the staff was great. From the receptionist(s) - like Miryim to Susanne, to the Morning Breakfast staff - like Zsofia. There were all very helpful, and kind. The roads to get there are still being built out, as such, you seemed to have to drive a circular course to get there. Regardless, it was easy if you have GPS.
Great Price, modern, free airport shuttle, friendly staff. A bit far away from downtown, but that is not why one would stay at an airport hotel.
Proximity to Airport Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast
It was close to airport and the staff was helpful. It was clean. Loved the tea service. The lobby was pretty. Main thing for me was it was clean. I will pay more next time. The room didn't look like the pictures. I think you can upgrade to the newer rooms. Our room had stains on carpet and chairs and walls were scuffed up. I would say it was a 3 star hotel.
location Could not open a window to get fresh air and air conditioning was not really adequate.
I like the big size of everything Distance from airport and distance from city center
staff service food
Great staff. Excellent breakfast. Clean, spacious common area Clean room - plenty of light and outlets Limited dinner menu - tho good food.
friendly helpful stuff , nice clean room everything very much ok ----
The bathrom was dirty with hair on the floor. Used soap in shower. Advertized free local calls and free wifi but was charged for both, for $200!
The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.
Hotel is very clean and close to airport. Hotel staff very, very friendly .
Information about material facilities(for example -sport centre etc.)
Car parking was ample and place easy to find. Rooms light and airy The photo on the website does not represent a building that looks like a monstrous 1960's toilet block. There is no warning of the significant construction and the noise that starts early in the morning. The barman uses his bare fingers to retrieve a piece of lemon from it's jar and when I asked him if he could use tongs, he just said "no". After that experience, we ate out and skipped breakfast the next day. Not going back.
The breakfast was good and plenty of choice Building works - noise and dust - no air conditioning
Location. Good size room. Comfortable bed.
Nothing special to comment It is by no means a 4 star hotel - 2 at best
close business area problem pre payment and locking up my debit card until I returned home
For the moment of my stay it was reconstruction at the hotel. Very noisy.
Location of hotel is perfect for travelers come with car. Great breakfast. Not 4 stars at all! At least the room we stayed.They were worn/old furnitures in it.
very helpful staff, good car parking, and very nice modern bar. Vegtable soup (for a vegatarian!) contained meatballs !!!! - otherwise great food & good service... Lighting in rooms (the older block) is poor, seems to be energy saving, BUT lighting is dim and takes a while to 'warm up'
Huge rooms - with very easy access to the car park
easy reach for towns To much cigarette smoke, No tea/coffee making facilities
The position of this hotel is excellent for visiting Den Haag and Amsterdam (by car). Efficient service at the reception desk. Not a 4 stars at all! At least the triple room were we stayed.They were worn/old furnitures in it. Also, the internet connection is expensive, too!
Good access to offices & the railway. Not a place for a vacation
The room was quite big something quite unusual in Holand. We had a very good breakfast and a very good stay. Very close you can find a free parking. THe room didn�t have air conditioning .
Lovely hotel, it was very quiet the weekend we stayed
The staff were very friendly and helpful. The breakfast was excellent with a lot of choice and the bed was very comfortable.
Attractive and clean hotel room,generous bathroom and separate WC. Breakfast buffet very good. Bar staff very keen to close bar before the advertised time of closure.
very good breakfast. Could get a good night's sleep on all 4 days
nice room and bed, nice front desk, good breakfast
close to the town and the concert event we were attending at the boerderji
It was exactly what we expected. Checking in was fast and the people were friendly.
see first point yes, the food, the salad was over salted, breackfast not terrible..
Not clean room, very old IKEA furniture and very expensive room service
There was nothing to say regarding the like about this hotel. Having stayed at the facility some 20 years before the carpets and internal facilities had not been updated from that toime and were definately not 4*. Initially we were shown to a suite ( 83) on the top floor that was unrefurbished and smelt stale., This was after a terrible journey and very late arrival. Fortunately we were offered a refurbished room (66) which was fresh and upgraded' It should be noted that in the hotel there are two levels with the so called 4* being suites ( these were appartments when I first stayed there in 1989 and the carpet and decore outside of the entrance were the same as 1989). Thre is no way the facilities at this hotel are 4*.
Breakfast was awful.
Excellent rooms, as i was in one of the Suites, and the staff were outstandingly helpful, and made the stay very plesent indeed. There could have been a main light in the bedroom, instead of just table lamps. Also, would have been nice to have the toilet in the bathroom instead off the living room.
Lost of space. Very luxureous. Dressboy. Ironing board an iron. There was only a bath and no separate shower. It was difficult to set the right temperature for hot and cold water in bath. Sometimes too hot and sometimes too cold. The room was sometimes a little dark, because there was no big lamp. A large mirror in the hall would be nice.
This hotel is a scam. They nickel and dime you for everything constantly.
It was located centrally No
It might be a suggestion to tidy a room between guests
Nice hotel, good facilities and location. N/A
Nice hotel, big comfi room and beds, guy on the desk was extra helpfull and friendly. Outside of the city,makes sense only if you have a car.Heating didnt work at night- was crazy cold in the room when we arrived-around 11 pm. And they switched it on in the morning only.
no bar .coffee area
Excellent deck by the canal, perfect for a glass of wine any time of the day. Good and friendly staff. Very spacious rooms and bathrooms. Free parking. Expensive internet if you don't have your own provider.
Proper size beds, even though a bit on the soft side. Nice, big, clean room & bathroom. Good breakfast. The reception staff a bit condescending, but they answered all the questions asked.
A lot of the hotel has been massively refurbishefd since I last stopped there and it certainly has made a big difference for the better. The reastaurant is nothing short of excellent. Clearly someone had been smoking in my room - housekeeping should take care of this prior to rooms being released to guests
The ease of touring the area from this location. Not having a mimi bar, since the bar was closed for condstruction
We asked for a pot of tea to take to our room and was given a drty jug containing water and the cups were not very clean.
The staff were very helpful in giving advice about what to see and which places to visit. Although the hotel are refurbishing their dinning rooms, we found the temporary facilities more than adequate, but the dinner menu rather limited.
a comfortable and very pleasant hotel .I really appreciated welcome of staff and restaurant
Super nice terrace, on a river.
the brakfast menu was excellent,lots of choice and variety for every taste,very near the train and bus station ,also near the city,walking distance,near many beautiful parts of the city such as the wind mill and many canals.
Staff were very friendly and welcoming We unexpectedly receiveda package when we returned to our room on the Saturday evening (our second night) including a voucher for free dinner for two in their restaurant. This was a lovely thought, but arrived too late in our stay to make use of it as we had already eaten on the Saturday evening before we received it and their restaurant isn't open on Sundays.
The fact that you could open your window was brilliant! The bed was very comfortable and the staff were courteous. The location was great and the food in their restaurant was very nice. The cost of the internet was exorbitant. At 22 Euro per device was the most expensive we have ever paid. At breakfast the restaurant was full and there was not much left. I was surprised that they didn't replenish. We did get down there half an hour before it closed but other people arrived as well. We had to pay for a full breakfast when we really only had a continental! The eggs were cold and the bacon was very hard and in little bits. The staff were courteous but not helpful, they didn't clear our dishes which was messy and in the end I cleared them.
Cleanliness and pleasant staff
Hotel is in perfect location to the railway and the city center. Nice Restaurant / bar area , beautiful rooms, complete breakfast selection. room is very noisy , doors do not close very tight.
The location near Leiden town centre The depressing and dreadful lighting in both the rooms and the public ares as the bulbs are of a low wattage
good location and attached to a 4-star hotel This was advertised as the 4-star Golden tulip Inn but was actually a room in the attached 3-star tulip Inn. The Tulip Inn had very few amenities and was a very basic room.
The location was very good and the room comfortable and clean That I had to pay 17 euros for 24 hours internet access. For this kind of hotel this should be complimentary
close to city center, breakfast The bathrooms are in nede of renovation, In my room the shower was broken and the sink stopper didn't work.
This was a chance booking because our usual hotel in the area was full: however, this hotel impressed and we shall certainly stay there again. The hotel is conveniently located (if a little loud at times due to traffic noise) and very comfortable. Breakfast was good (though specific items were not replenished from about 30 min before advertised end of the breakfast period) and the hotel restaurant was also good. The major plus for this hotel, though, is the excellent staff: very friendly and very helpful.
Convenience for business meetings in the Leiden area and efficiency of checking in and out, Beakfast seems expensive