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Extremely friendly reception staff; unobtrusive staff at breakfast, exceptionally comfortable room (really understated on website photos); great location, stunning lounge area - Viseu is a really nice, smart town - peaceful location, handy for Busaco military museum. Not at all. Others have said it was hard to find the hotel, and this is becauase it is brand new, and the town has not yet erected signs to the hotel and locals do not know it. It is worth asking locals for the rotunda com o Pingo Doce supermercado - then they'll know how to direct you.
The staff cordiality, the building, the room space, the overall elegance. The fact that a golf event was going on during that weekend and the common areas were a little crowded.
Very nice reconstruction of the ancient hospital. Wonderful space. Good price value at this time in low season. The noise of the bathroom exaustion is a little boring for me that have dificulty to sleep with noise.
After two weeks of touring Portugal I appreciated the calm atmosphere of the pousada. The staff was extremely helpful.
absolute top in portugal
Spacious room, original but excelent location of bathroom: turned away from the bed. Attention to all details. Excelent restaurant. Access to indoor swimmingpool: no attendants to be found
The architecture is excellent and gives a sense of space like few places can give when travelling.
The Pousada was a great place to stay and is located in the best spot. The shopping center is nearby and so is the city center and the historic district. The room was great the jacuzzi and spa was great everything was fantastic. I am of portuguese heritage and came to visit family about 1/2 hour away in the countryside nearby. I wish I would have found this place sooner. Even if I wasn't familiar with the area the staff and location of the hotel is a great value. I would recoomend this pousada for vistitors and portuguese alike. 5 stars! the central bar area could be somewhat more animated.
space, view, facilities not enough parking space
Good service and nice view from room.
The staff at the Montebelo are exellent it makes your stay easier.
It's a really 5 stars hotel.
Friendly staff. Clean room. Good breakfast.
Penthouse with indoor swimming pool, sauna and turkish bath; outdoor swimming pools; towels available for each activity; good breakfast; easy to park the car; Computers with free internet access Nothing to say..
5-Star luxury at a very accessible price. We liked everything - the pool and spa were a reason for choosing this option. Hotel is in a quiet area within walking distance of town centre.
Second time that we reserved this hotel. Large confortable room with a nice view. Very good breakfast and possibile to take it outside. spa available including sauna, hammam, jacuzzi and indoor swimming pool. Design hotel with very good quality. To improve the cleaning of the jacuzzi and the hammam...
Excelent breakfast The windows where dirty and the bar by the pool is a mini cabana
Great hotel ! Nice facilities and good restaurant.
Liked the atmosphere of the hotel, a completely restructured old building. Very well maintained, beautifull location and scenery, friendly staff. lots of comfort, very clean. We did not appreciate the coffee at the breakfast, from a machine, awfull taste. Other than that there is nothing to complain about the breakfast.
The building and historical location Definitively the hotel has not a 5 stars standart
friendly staff, sitting room great space, choice of inexpensive and luxury rooms
Building design and hotel restaurant Finding the hotel in the town by car
The staff were very nice and helpful. They did everything to make our stay pleasant. Breakfast well served and delicious. Very good location. Viseu is quite a nice place to visit and shop. The mattresses on the beds were terrible!!!! But that was about it!
i liked the common rooms they were spacious and comfortable the bed was NOT 5 STAR, poor pillows and mattress. The service was also substandard. no one helped us with the luggage although there were plenty of people in the office ares. staff was very friendly but lacking in training. Also there was no business center to check my email.
Well, it's a 5 star hotel in an old palace, what can I say. Somehow I expected more from the room, though. It was very good, but like in any very good 3 or 4 star hotel, nothing really special. If you get a good rate, then it's OK because the building is impressive. But paying something like 100 for a double would not be worth.
beautiful place in a very good location
Took us 45 minutes to find hotel. Stopped and asked for directions three different times.
Central positon in City. Car parking facilities. Friendly staff. Excellent facilities in room. NO
location to old town, friendliness of front desk no bellhop to take our luggage to and from room.Breakfast did not start until 7:30 which was late and we left the hotel without coffee.
Superb position with easy pedestrian access to the old centre of Viseu. As with most of central Portugal the accommodation is somewhat old- fashioned, but the room was large, clean and totally workable. Friendly staff and on-site easy parking ( a real benefit).
it being so central room too small, dinner not so good
We found the hotel to be very welcoming, the personnel were very helpful, the food good and the rooms comfortable and very clean. The location is easy to find and well placed for visiting the shopping areas. The parking is also practical and easy to enter and leave. Nothing to report.
The hotel is in the center of the city and is very quite
Reasonable price for offered services.
Room clean and proper.nice breakfast. Atentive personnal. I find no errours
Good location, nice rooms, nice pool.
Friendly staff on front desk. Smoking. The smoke from the bar was filtering into our bedroom. The room was fogged with cigarette smoke. Smoking in alll communal areas.
The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!
Very nice location and attractive ols style casa in the pictures, beautiful garden Hotel was empty , only one more room occupied , this did raise some concern
The hotel is an old, beautiful family house. It's full of history and the guest can certainly breathe the history while walking throughthe very well restored and maintained facilities. The gardens are beautiful and very romantic. The service is good and attentious. Rooms and whole hotel is very clean and confortatble. Only minus is the location, since there's not much around, so it's a good option if you're looking for a getaway...
The sound insulation is terrible. The lack of a ramp in the main hall, made us carry the bags over a flight of 4 steps. We could hear the next door neighbour talking on the phone over the wall. It does not live up to its 4 star rating!
The pool was a little far away from the hotel.
Perfect relaxation and great value. The food was plentiful and beautifully presented and great care taken by all the staff.
we arrived at 3 am and they let us stay until a little bitt later.13:30 Pm. tried to find the ac comand... :P had to open the windows!
The old style furniture !
The hotel was quite old fashioned but quaint. The staff were nice and efficient. There was free parking and free wi-fi in public area. We had to ask for hangers, and the toilet seat broke, but this was repaired as soon as we reported it. Choice of drinks on the menu were not actually there in the bar.
clean, simple and affordable. Good location in Viseu We chose this hotel because they offered free WiFi, and it did not work. Also packages sent to us at the hotel were never delivered. Staff was unhelpful
Decent breakfast. Large room. Room furniture and fittings were a bit shoddy.
Friendly staff, free internet, parking The restaurant was closed, anyway there was a good one at walking distance.
We enjoyed the breakfast and the Wi-Fi access.
It is a nice, harmonic style hotel. It is far from the city center, so you need a car to get in. But by car, it takes you 10 minutes.
Spacious room with a balcony, great to look at the clear night sky. Quiet. Difficult to find since the signage along the road from Viseu was confusing, and as the hotel is set back from the road it is easy to miss.
the direction on the road way in viseu to the hotel onix needs improvement
That the restaurant was cloosed some of the days
Almost all. Breakfast not so great.
Good value for money, nice staff, nice pool. The beds need to be changed, as they are really noisy.
helpful Staff to far from town though main routes easily available
Liked the staff, the food and location nothing
Price only No mini bar very limited services. No room service no menu only "set menu 1 choice dinner" available from 7pm to 10pm. No bar, you can buy drinks from the lobby; no snacks or any options to get food near buy on the weekend.
Very central and charateristic hotel - 5 min walking from center. Staff very kind and good breakfast. Bathroom to be renewed.
Loved the location. It was a fun little hotel. There was no air conditioning in the room. It was a pleasant stay.
Right in the centre of the City. Within walking distance of the tourist locations and restaurants
old mansion classic decoration
A grand beautiful old hotel right in the city center. They had free on site parking. The staff were very nice and helpful. They gave me a choice of rooms both of which were tastefully decorated and comfortable. The hotel is beautiful with nice pieces of old furniture. At night a sitting room with a fireplace was available. Room at cable TV and the breakfast was very nice. Highly recommend. Nothing
thought it was a truly lovely hotel, cute quaint friendly breakfast could have been a bit more, like fresh orange juice, eggs or something, was a bit low scale
This is an old in-town hotel with lots of architectural charm. It's a friendly, family-run place featuring home-made goodies at breakfast. Room and bath are clean but tired. No on-site parking. Nearby on-street parking was easy, but our visit was on a weekend. I suspect that weekday parking would be much more difficult.
The hotel is located in a very central position, close to all main attractions in the town. Price is good and the serice is fair.
This is a nice hotel which is very cheap and romantic, but do not expect a luxurious pousada. It is located at a typical northern Portugese city and therefore the prices are so low. We found it a good place to stay for the night. The breakfast is also good.
Locatio bordering the Rossio, homely friendly ambience, free internet, beautifully furnished lounge areas, friendly and very helpful staff.
the price is cheap the bed is a little bit small
Without any doubts, my wife and I enjoyed very much the good manners, hospitality and kindness of the staff. Yes, the shower cubicle was too small, even for a slim person.
Convenience to the city. Comfortable bed. Mediocre breakfast.
it was near the highway, and it was clean and the breakfast was ok no power supply except in the toilet
Very basic breakfast, dark room, old fashioned hotel. Don't expect much for this price!