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service for my dog ploblems with registration in weekend and till now hotel send to me conformation with another prices than I recieve from booking.com
More English speaking channels i would prefer.
great location (next to Poznan Trade Fair); secure parking (needs to be booked in advance); delicious breakfast; nice comfortable room; very helpful stuff; internet in the room paid extra; expensive breakfast; also I booked double room and received twin;
Very welcoming comfortable stay
Whenever going to Poznan, this hotel is my first choice. Why? It is simple - everything works and the staff welcome you with smile!
very clean room and not too small, nice design, nice staff breakfast is too expensive
No area was left un attended , My group`s stay was a total pleasure,,***** Nothing ,
The most confrotable bed we have ever slept in and the hotel was nice and quiet at night.Breakfast was excellent. The pool and leisure facilities were very poor for a five star hotel, pool was too small and no treatment facilities, the only thing you could get if you booked was a massage. The hotel taxis were very expensive - more than twice the price of an ordinary taxi!
Staff were excellent . Very friendly, unlike another hotel we stayed in Poznan. The bar was lovely and good fun with the live band and the food was excellent. Rooms were lovely and beds one of the most comfortable I have ever slept in. Only that it was slightly too far away from the main square for us to walk in the heat and taxis called from the hotel were twice the price then any other taxis used.
Excellent staff very comfortable accomodation.
location bang in centre excellent buffet breakfast perfict for city break very friendly staff nothing to much trouble i will stay again not a problem for me but if are are not used to traffic noise this could be disturbing. trams from 6.30am -11.30 pm every few mins. and hotel opposite hospital amberlances blues and twos almost none stop. but after all its a brill city centre location this is expected.if you want quite go outside city
The staff of this hotel were really friendly and helpful, the room was very spacious and the position of the hotel very central
Good breakfast, in a room with a nice view over poznan. Friendly staff, Excellent apartment, good parking underground.
Its was very modern and clean. Very nice stile and quite. Good space and very good breakfast. I travel very much, and this is one of the best hotels. Maybe miss a bar or so in the reception area, but not very big miss, since the city just outside the door. But thats the only miss, some area with sofa to meet people at the hotel.
Ideally situated for the main city centre and a short taxi journey to the airport. I have stayed at this hotel on two occasions now.
Walking distance to the Old Town Square and other amenities. Staff were very helpful. Breakfast was excellent and provided a good start to the day. One of the lifts was out of order briefly.
Location, price. Some of apartaments r not renovate. I had 2 change one for this after renovation and only this one I recommend. There's no shower in bathroom only a little bathtub :(
The hotel was spacious, comfortable, fully equipped, with a delicious breakfast in a sunny room overlooking the whole city rooftops. Perfect for the travellor who needs to unwind quietly after a busy day.
I liked the staff I met there. I was in love of paulina and olla and if I were gay, I will get married with roman but unfortunately im not by now. :-) Yesssss!!!!!! Paulina is going to get married on may and olla has italian boyfriend. No single girls in the reception
Excellent room, modern and clean. Very central location in Poznan. Friendly staff. No complaints - it was a first class hotel
Beds are not so gut.They are so soft.It should be a little hard.
The hotel was fantastic with brilliant facilities. The only problem we had was beng told that we could not use the gym
Perfect room, nice park, free parking, easy to find by navigation system It might be noisy as there were many young people.Reception building with a bar is located in another building so you should walk from the rooms outside to another building, it was not very problematic for us.
Walking distance from expo center. Really 10 minutes walk only. Friendly staff. Reception and restaurant for breakfast are in a building, rooms in other buildings; everyday you have to go out and walk for 100-200 meters outside to reach the place and have your breakfast. You have to walk outside as well to reach spa; fitness charged 50 zloty. 90% of the rooms have transparent windows on the ceiling; no way to cover and from 6am in the morning light inside the room is like outside. No wireless. If you are Italian, no Italian channels
All together a really great hotel. Hope you love a bright room, because there are windows without a curtain on the ceiling ;)
It was exactly as described in the web. Also a very nice pool
An exceptionally clean environment and friendly atmosphere created by the staff made it a most enjoyable visit. The onsite supermarket and related shops was a welcome bonus and I will have no reservations about booking this hotel again.
Hotel was stylish and modern - room facilities just what we needed (and more) and very clean The leisure facilities were a little disappointing - not too clean
Clean, friendly hotel with competent staff No restaurant a suggestion: 24h grocery store so the kitchenette can be used at the guests convinience
Design Not very easy to find
Is Brand new hotel with very friendly staff and the room is nicely design and very clean. Location also fantastic for a business traveller
Excellent room and bed, everything brandnew. Perfect breakfast and friendly staff.
Bedrooms and leisure centre Asked for a double room but only twin room provided ~ changed upon request ~ seems to be the same for most hotels in Poland i have stayed in
im owner from hotel in faliraki-rhodes this hotel is one of the best city hotel in europe ever i stay.i go back for sure in the hotel ibb andersia.near to the center .food in hotel is very good only the saimon must cook from differnet ways ( my opinion) .thank you for the nice time
Very nice Hotel specially the view over poznan
the fitness facilities, the room, the the fact that is next to the shopping center,the view from our room, the bathroom.
friendly staff, spacius room, new and all to a high standard only disappointment was that the pool, gym and spa were not open for our stay - but will be fabulous.
the window couch in the bedroom glass walls in toilets
staff were extremely efficient and welcoming, the service was superb and it was a pleasure to stay there.Dinner and breakfast were outstanding.the location was perfect and close to everything.rooms were spacious and the decor was magnificent. No everything was most satisfactory.
We enjoyed the fantastic shower experience and the cosy design bar that stayed open very late at night.
Very nice hotel built recently and very well maintained, same high standard of NH Hotels as in Spain or in the other countries.
Close to railway station Expensive internet (it's time that Europeans start to offer this service free of charge like in China, anything else is a rip-off) especially for PLN 33/hour or PLN 55/day
the breakfast, the room was comfortable, the location
A very comfortable and spacious room Everything else is charged extra - breakfast, internet use.
Helpful and friendly English speaking reception staff, excellent location near to old town and airport
The hotel's location was superb. The staff were extremely helpful & friendly & the hotel in general was of a very high standard.
the room was comfortable, modern and clean. the centrally location.
Poor Air conditioning. Bar closes very early and cant even get a beer from Room service after 10pm
Excellent bed Too long check-in and check out procedure
I’m not the esiest guest, but none of ny requests was a problematic for people working in this hotel. Very elegant connection of stylish old town exterior with new designs inside. Convienient location in City Centre.
Very knew and very clean.
New, clean, restaurant It was very new, many service (spa, etc.) didn't function.
Brand new and well equipped. Big rooms, not bad breakfast.
Everything was just wonderful. Nice and very spacious room, well working Internet, the bar and restaurant. It was nice to spend time at swimming pool and spa after experiencing the old town. Will recommend this hotel. The air condition did not work well and cause coldness at night. But it was not a big problem and we enjoyed our stay.
Cleanless, staf the absence of ironing service, bus facilities
This hotel was an excellent interpretation of modern Poznan, Poland. The staff was very courteous and helpful. All the amenities of home were available at your disposal. Whether your stay is for business or pleasure, this is a great choice that will satisfy both purposes. Make sure to take advantage of the breakfast that is available, it is absolutely worthwhile!
The hotel is completely new. The room is very nice. I went to the restaurant and I enjoied a lot with the mediterranean cuisine. There is free high speed internet service. All people who works in the hotel are very friendly. Excellent, everythig were excellent!!
Very good value for money, very high standard for reasonable price. It's a bit hard to find it, I wouldn't advise anyone looking for it without GPS - and even without it we had to ask locals cause we drove too far and didn't know how to turn back - although it was also caused by the fact that road was new and our GPS maps didn't work well enough
Excellent check in/out process. Friendly Staff. Good Breakfast. Good facilities None
The staff spoke English very good, and were very happy and polite. Super hotel! Hard to find! We had a GPS, but could not find it. Not good breakfast!
It was not possible to switch down the room a/c
it is about 6 years that I go to Mercure Poznan. I take this hotel because of the location close to the exhibition center. I found out that Sheraton hotel had better rates than you. I will keep this into consideration for my next trip to Poznan next year. nothing to mention
Service minded manager at the reception For a dinner I go in future next door and I regret, that such a hotel doesn't invest in a lounge room for smokers. Should we stay outside in rain and snow as a zombie?
Very friendly and helpful staff. Free internet access with very good speed! Very nice food in the restaurant. I honestly recommend this hotel.
Very efficient staff. Hotel & bedrooms are very well presented.
Reception staff were very good on check in. Nothing. All good.
The hotels central location and the fact that it was located right next to the Exhibition Centre, which was the target of my trip.
Good hotel near by the shopping near the train st and good hotel stuff Nothing Bad
We booked a superior room and it was amazing, we couldnt enjoy the room enough as we were out most of the day.
The hotel was situated very near the bus stop from the airport. (Bus nos. 59) you just had to cross the road and you were there. The rooms were very large and comfortable, and the beds, were bigger than I had anticipated, for a single sized bed. From the hotel it was a 10-15 minute walk to the main square. Cannot comment on the food, as we did not eat there. Drinks were expensive in the bar.
The hotel room was clean and everything was new, there was a free Wi-Fi, hotel staff was very nice. I strongly recommend the hotel.
the hotel was excellent value for money the staff could not have been more helpful Tea and coffee in the bedroom wouldve been welcomed - i appreciate hot drinks were available free in reception
location and value for money no restaurant
The staff were very helpful Would like food available
It has a very nice position, helpful staff and comfortable rooms. It is worth staying in this hotel during your business travel. It is a bit too far from the Trade Fair in Poznan so that it is hard to reach it on foot. Anyway, there is a good tram service 200 metres from the hotel that allows you to reach the Fair easily.
Very comfortable beds, good location, good breakfast, lcd tv It got a little cold at night
The service in the room and at the reception were first class. The buffet breakfast was extensive. The room furbishings were new and very clean
rooms were lovely and warm,shower excellent,beds very cosy.10minute walk to square.big market opposite hotel,with some good bargins.This is the fourth time i have stayed in this hotel and will come back,for sure. everything fine.
very good speed of wi-fi internet, large tv, comfortable bed. I liked very much all these little details (as chocolate near bed, free juice and water, coffee in reception, ribbon on the towels ect..). all this make me feel welcome at the hotel. I think this hotel deserves 4 star. I understand, maybe it's not worth to keep reastaurant at the hotel. but there could be at least bar. It would be great to get there a glass of hot wine in the evening.
Good location to Old City Centre and tourist areas. Rooms were large, clean and well equipped. It would have been nice to have a bar facility for relaxing after a day out.
the room service guy was friendly
Old hotel that would need to be refurbished
I particulary appreciated the silent room, with respect to both the external street noises and the internal ones. When I arrived, the hotel reception blocked with a pre-authorization on my credit card an amount greater that the total cost of my stay, to protect themselves from extra costs.
lack of bar facilities as hotal would not open bar as said insufficient people staying there. Poor for a hotel of this calibre
Good location and nice rooms
best factor was lovely room didnt like non smoking bar..as it part of restaurant & it closed very early.no nice homely bar feeling.
Good location for the city centre Building work oposite the hotel
Close to shoppng mall The restaurant and bar were poorly provide for: no cocktails, and mainly Polish regional dishes
Location adequate facilities breakfast 65 ZLT should be included in room rate it was for 90% guests
Excellent location, free internet but slow Hotel needs renovation badly. Specious reception area, smelling of cigarettes, has only two cafeteria-style tables with four chairs. My remote for an old TV did not work properly. Replacement was not much better. Lights were very dark, thin towels, limited amenities. Restaurant plain and very univiting. This is definately not a 4* property and disapointment to the Novotel brand.
Nothing Housekeeping staff clean corridors very early with no respect for do not disturb signs.
Situation of the hotel is near the centrum, in the green place.
The staff are very pleasant. The facilities are more than adequate. My only issue is that the hotel is isolated and there were very few other people evident so there was very little atmosphere
Cosy atmosphere, nice breakfasts Approach could be better marked
good value for money
staff was competent. room was succesfully designed, modern and clean.
Excellent hotel, friednly staff, -
Very friendly and helpful staff
Food and service excellent
Very clean and nice small hotel, good located near city center
This hotel is divine. The rate is inexpensive and the accommodations are lovely, with special detail to cleanliness. The breakfast was well worth the price, and includes a delightful spread each morning. The best part of the hotel is the staff!! Welcoming with warm eyes and smiles. I highly recommend this hotel to anyone staying in Poznan, I can't wait to return!!
Central Location - about 10 mins walk form the Old Square. Room was large, well furnished and modern. Clean hotel throughout, (lots of marble surfaces), and lifts were efficient. Friendly and Helpful staff. Our room was excellent, but some of the others still appear to require upgrading.
Staff very polite and helpful. A hair dryer and a Safe would be useful additions to the room. Guest bar facilities were not available on evenings when there was a wedding reception at the hotel.
The breakfast was good and just what I needed at the time , the room was ok for what I paid for it.
All the Staff are veyr very Helpful and had given excellent service during my stay. Everything was spot on
The best hotel I ever stayed in Poznan. Very clean and spacy rooms,good staff,tasty food in the restaurant, very good breakfast.I would for sure come again parking was quite expencive for our bus as it was not a hotel parking.But it is a normal for Poznan. All parkings are private.
Conveniently located for CEntral Poznan Buffet breakfast could have been better.
The room was neat and tidy and the breakfast fine. It felt a little institutional. The public areas were re-furbished but the room was a little "tired".
Real nice staff Breakfast is rather poor.
Staff very helpful
as always no complaints cant get better for the money
Close to Train station WiFi was not in room. It was mentioned on their website
Friendly staff, clean room, good breakfast nothing
Helpful staff, very comfortable bed, nice quiet location but convenient for town centre. Good selection at breakfast. It would have been helpful to have tea-making facilities in the room.
Clean rooms, friendly obliging staff. Wifi connection fairly reliable. Heated showers with clean toilets. Shower door was partially faulty but still functional. No kettle for boiling water.
Very helpful staff. Was v clean. Nothing particular - apart from a noisy bathroom fan on an annoying shut-off delay
The staff were very helpful and courteous and the rooms most comfortable. The hotel was very clean and had a huge television with free internet access. I would definitely go again.
Good location. Great value. A bit noisy, due to flying planes, but that happens in whole Poznan. Ventilation!
very accommodating staff. Good value, spacious rooms. Location good with pleasant park nearby. Renovations in progress detracted from hotel's normal appearance. Very good breakfast to offset it not being included in the price. Value for the cost. Would stay again. Yes, the colour sceme of the rooms is a heavy brown. While practical, this could be lightened to provide a more lighter customer experience. Whilst this is less important for me, some people might not re-visit due to this factor.
The staff was very knowlegeable and accomodating. Breakfast was very good, although the lighting in the room was minimal, although very tasteful. No
Good location,room was comfortable,good breakfast,but 6.30 would be more convenant than 7.00 Only breakfast times,would prefer 06.30 start
a clean hotel, a short distance to the centre of the town
The hotel was very clean & tidy & the room likewise. I particularly liked the fact that it was very quiet for a city hotel. The room would benefit from provision of tea/coffee-making facilities but apart from that I was happy that the hotel provided good value for money
Quiet location. A little further from the old city than we expected.
Hotel in very quiet residential location, set in pleasant gardens. Clean spacious comfortable room. Excellent buffet breakfast including hot selection.Staff friendly and helpful, altogether good value for money.
Nice clean hotel, lovely yard, friendly staff, nice breakfast -> good value for money :-)
The room and the communal area of the hotel were clean, and the breakfast was very nice. I was out and came back to the hotel about midnight, and found the hotel gate closed which is good for security (and of course there was somebody at the gate and I could come in no problem).
Not too far from the railway station and town. Breakfast was ok. Good free internet. Friendly and helpful staff Bit difficult to find as it is in a suburb type area..
Helpful English speaking receptionists.
It was a great hotel, with a big bathroom, comfortable room, very good breakfast, far from the street so it was pretty quiet and with a good price
I had noisy drinking neighbors