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The staff were friendly, accommodating, and helpful. The room was very clean and well appointed. An excellent experience. nothing
Reception staff very helpful and friendly. Tasteful decor - interesting displays and artwork. Atmosphere somewhat clinical and the hotel felt more like a conference centre than a home away from home.
A warm friendly welcome and very helpful professional staff.We would thoroughly reccommend the hotel for its facilities and relaxing atmosphere
excellent hotel,good service and fantastic food served they were able to cater for allergies.
The hotel is perfectly situated in the city of Ieper. Staff are very friendly and helpful, buffet breakfast is very good and the restaurant is excellent. I would thoroughly recommend this hotel. we will certainly be back,
The hotel was in a great position for looking around leper smell of smoke on the furnishing and in the room
Excellent central location within walking distance of many tourist interests. Excellent hotel for value for money.
Perfect for visiting Ypres, the numerous WW1 museums and cemeteries and attending the Last Post ceremony at the Menin Gate.
Superb location, easy to find as it is very close to the Menin Gate and the square. The staff really couldn't have been more welcoming and spoke perfect english. We arrived when the temperature was sub zero and despite being open plan the public areas were warm and the rooms were large, clean with adfjustable heating control. Free parking round the corner or private car park at hotel (pay) Nothing. We stayed for 3 nights and were delighted with the hotel.
closenest to town
Comfortable, easy to find, pleasant and helpful staff. Would have liked a healthy breakfast cereal (e.g. bran flakes, no sugar museli).
It was well run, very new and clean and very close to the town square.
size of room was good...location excellent bedspread was ugly and outdated as was brown blanket on bed
The room was very good value for money. The evening meal was excellent and everyone in our party enjoyed their choices. There was a surprisingly good range of breakfast dishes especially compared with other hotels we have stayed in abroad. Bedroom could get rather hot during the night.
Central location Renovations
Friendly staff, easy to find, area was quiet at weekend On an industrial type estate which was predominantly motor trade sales, could I expect be very busy/noisey during weekday and no footpath along road. Need to take car if going to Ypres centre, within hiking distance but no footpaths. In morning bedsheet had ruck up to reveal a very very bad stain on the side of the bed, would not have been happy using it if had seen the night before! Hotel is used by groups and the breakfast area has an area set aside for them, not quick to clear that area away, and the group of squaddies who were staying at same time as us were not the best shall we say, milk and bits all over the floor. Corredor to rooms had a very strange smell, not aparrent in rooms thankfully. Had two rooms booked one was airy and light the other was a very dark pine finish which made for a gloomy atmospher, but ok for a night!
Staff were very helpful and polite. Adeqate parking. Room not as advertised - no fridge.(Apparently they had all been removed because some had been stolen by guests!). Fittings somewhat 'tatty' and the bed had seen better days! Light bulbs needing replacement.
Food and external appearance Room was shabby and the hotel was to far out of town
Clean, spacious room Some noise in corridor from groups at night Plastic cups for complimentary beverage distorted with hot water
As good as ever
Vwery friendly and comfortable hotel. Excellent staff. Restuarant food excellent. Very good value for money. Covenient for town centre and also good centre for ww1 tours Heating Pipes noisy in room 56
The hotel was very quiet, staff was friendly, parking was easy.Evening meal was lovely. At breakfast some items run out, there was no staff in the kitchen to replace the food.
I found the bed comfortable and the room clean It was useful having tea making facilities and the TV . I did not like the shower as it was only from the tap,also there was no instructions and we had to go to reception to find out how to make the water come out of the shower head. Our friends who we were travelling with had the same problem. Also the web site states u are 1 mile from the town which is not true and this was a little inconvienent to us.
The convenience of location and breakfast. the restaurant didnt look very appealing - never tried the food in the restaurant because the room itself put me off.
comfortable and friendly . good bar area spacious could not use the shower as unfamiliar tap configuration
I found it very comfortable There were no coffee & tea making facilities
Very welcoming, family hotel. Staff could not have been more helpful. A good value dinner from a small menu but very well cooked. A good base for those visiting the Ypres battlefields on a historic site.
the friendliness of evrbody involved at the hotel
The staff were very freindly & helpful
We enjoyed our stay very much. The room was comfortable (antiques and wood floors are very nice), bed was comfortable, breakfast was good. Also liked the historical garden next door. Not far from historical sites and museums. Would definitely stay again. shower was awkward, but suited our needs.
Very friendly and comfortable. Really interesting grounds which are extremely well laid-out.
Very comfortable and restful
as a ex soldier it could not have been better i e grounds and history a little dated but the area was excellent for battle tour
We spent 4 nights here visiting the western front battlefields. The hotel is very clean and comfortable, the staff are very friendly and helpful, the menu was limited but good, the range of beers excellent, and the house wine good, too. We had an excellent stay and would stay again without any hesitation. Nothing.
Period furniture, beautiful furnishings, WW1 trenches in back garden. Clean and pleasant.
Very f riendly and efficient.
Friendly, helpful team running the hotel. Large comfortable rooms. Extremely well located - yards from the Menin Gate and from the centre of the town. Free parking. Good buffet breakfast.
The hotel was clean and comfortable. The location was excellent and the staff were friendly and helpful. none
The bedrooms and the buffet breakfast and being so well located near the Menin Gate and Main Square.
Albion is an exellent hotel in the centre of Ieper, very friendly staff speaking very English and most other international languages, hotel was very clean and comfortable Exellent staff and service
The hotel staff was very helpful and friendly. The hotel room was spotless. The room was a bit grim. Although spotless, the TV was small, the remote didn't work. There was no place in the bathroom to set your items while you showered. The light in the bathroom was very dark.
Central location, breakfast Possible parking linitations
Centrally situated with easy access to town etc. Parking can be difficult when the town is busy
Excellent continental breakfast you would go a long way to better it,staff very attentive,nothing too much trouble. Very clean estableshment. I would have to be realy picky to find any bad points!
Very efficient service, clean & comfortable (new extension to traditional building - built in last year) None
Location No dedicated parking, basic room and breakfast
Staff were great. Very welcoming. Breakfast good. Room lovely Very happy with stay tho would have like some tea or coffee making facilities in room.
The hotel smelled a little like boiled cabbbage
Location and staff were amazing All good. The room I had was very basic, but that's fine.
agood welcome by staff when i arrived. none
we liked the location close to the menin gate and town centre very comfortable hotel clean and well presented breakfast will stay again
Friendly well located hotel None
Pleasant staff and easy access to the town
Friendly, good value for money, very well positioned for visiting Ypres -
Staff very helpful. Hotel warm and comfortable. Bathroom a little small but not really a problem.
Good , Clean, Helpful No Bar!!
Excellent location for touring around Ypres (bikes available). Good breakfast and friendly staff.
Excellent accommodation. The staff were very friendly, the rooms were clean and well equipped. I will be visiting again.
Incredible location just a few steps from the amazing centre of Ypres. The new owners have done a wonderful job renovating the rooms. Extremely friendly staff. None
Locallity to town centre, hotel was tastefully renovated.
The central location made it within easy reach of everything
We found the location excellent and the staff most helpful and courteous. We would stay again if we ever went back to Ypres/Ieper. A great experience thank you.
Within walking distance of town centre. Friendly, helpful owners. Traffic on street over cobbles a little noisy
Friendly welcome to B&B Hortensia, great attention to detail while we were there, perfect place to stay in Ypres.
Genuinely very good accomodation and excellent hosts
Incredibly friendly hosts. Rooms were great, very open and particularly clean. Surprisingly good breakfast. Nothing - it was all good
From the wonderful welcome on arrival to leaving we could not have been treated better if we had been family.
The hotel is in the middle of Ypres next to Lille gate and provides a great standard of comfort. A good bed, a good nights sleep and a wholesome breakfast are the hallmarks of Hortensia. No hesitation in recommending.
Lovely welcome, Helpful friendly hosts, Perfect location, Local free parking, Excellent breakfast, Very comfortable, Tea & coffee available in room all day. None
We had a very good comfortable stay. English spoken and understood Breakfast super. Near enough to walk to the Menen Gate
pleasant friendly owners good breakfast clean in nice area understand the owners are new and intend to re-decorate the bedrooms bedrooms basic tv did not work on remote also no tea /coffee making facilities no hairdryer very basic unable to take room until 5pm was not made aware of this very cold snowy day had to park some way away and wait to get in to bb
the very welcoming reception from owner - as we turned up earlier than expected
B&B was very good, the owner very helpful, 15mins walk to the centre of town. Good if you want go for the experience of seeing Menin Gate. nothing
Host really went out of his way to make the stay most enjoyable and was most helpful; well-furnished rooms close to town centre; excellent breakfast and complimentary coffee and tea anytime Our 13-year old (third person in room) was charged slightly more than an adult.
Easy to find,comfortable and clean, knowledgable host.
The b & b was of exceptional value. The host and hostess were very friendly and helpful with places of interest and food options in their city. None at all.
Everything, wonderful place! Nothing
Our host was very helpful in pointing out sights to see and how to get there. The bathroom was two separate rooms without doors.
Beautifully modern but warm and welcoming. Hosts were extremely friendly, helpful and spoke good English. Very close to the heart of Ypres and the railway station despite this it was on a very quiet side street.
This small B and B outshines many 4 star hotels. The owner offers warm hospitality, meticulous attention to detail, comfort and a wonderful buffet breakfast. Nothing is too much trouble. It was like staying in a family home, but without being intrusive. A wonderful stay! The only 'difficulty', probably due to us inhibited British, was not having a door on the toilet space.
Very friendly welcome and clean rooms with all facilities