The internet is not exactly free, to use it you need to already have an account with Swisscom.
The lady owner is very kind and helpful. We had 3 dinners at the Cicero restaurant. We also had 7 breakfasts. Always very good. However, except for snails and beers, we could not get any local food (nearly everything is "imported" from the Flemish part of Belgium, from butter, to low-fat yogurt).
Comfortable and quiet despite being on a regularly used road
nothig We booked the hotel specialy for grand prize of Namur (motocross world champion ship) , we are drivers. We could' t came frome the hotel in the morning (6 a.m) beacuse the door was close. we asked to open door we were refused, because this hotel is not night hotel. We have a good chance to loose the champinship start. We did not recieve any breakfast, because of we leave hotel early.
Hotel comfortable, good location Having to walk outside to get to bar / dining room
bathroom clean, otherwise nothing The hotel was very shabby, the staff were rude, ignoring us. The chef was ill, so no dinner, no help to find alternative. The coffee machine did not work at breakfast and they charged the bar bill to the room, after paying on the night. We have a Best Great western near to us (Centurian, Midsomer Norton, Bath) and we expexted similar.
hotel closes at 23.00 no nightshift, bar was closed because of meeting.
Friendly reception, good restaurant. Less than perfect shower. Sadly the chef was ill for some of my stay.
Comfortable room for overnight stay.
Closing time 23.00 is a little bit early
Good weekend until I arrived home I received an email to inform me the hotel had used my credit without my consent to pay for clients who were not part of our party. I request a refund of €130 we have stayed in this hotel ten years and if this is not resolved it will be our last time to use your hotel. Regards Sean Bissett, President of the Motorcycling Union of Ireland. The location
Like Charleroi itself the hotel has seen better days, but like Charleroi the friendliness of the people and staff make up for it. Very spacious rooms but the carpet has seen better days.
friendly helpful staff very quiet hotel a few words of english on the restaurant notice boards would help
Hotel for one night stay before early morning flight.
Free in-house-parking, free Wifi (and fast, too), well-equipped rooms, friendly and helpful staff, good location, nice view from some rooms Rooms to the Place Albert 1er can be a bit noisy on weekends
coffe and tea in the room, taxi transfer to the airport old bathroom
Found the reception staff very helpful.Also to get shuttle service from the hotel to airport was really appreciated as taxi drivers in Charleroi are very rude and and a law to themselves.Also the room was very quiet. We travel to Cyprus via Brussels regularly and would probably use the hotel as stopover.
Good restaurant in hotel with meals at competitive prices. Staff were both friendly and very helpful.
this hotel was really nothing special but it was right downtown and close to the bus station. also just a 20 euro ride by taxi to the charleroi airport. it was really a cute little hotel.
central position room dirty.
friendly and helpfull staff
The kindness of the guest. The beauty and tranquility of the place. The very nice room. Nothing in particular, may be a slight lack of sonic isolation.
Excellent staff. Beautiful house and surroundings.
Our room was spacious, spotless, with a very large ensuite bathroom. The service is excellent and the owners very friendly. The location is great because this b & b is situated in a beautiful park, outside of town. The room could be better sound-proofed as we could hear too much of the activities in the house/hotel during the day and evening.
Everything, especially the location, looks and the quietness I had a room with only a bath, not a shower
Rooms with style elegance and a beautiful breakfast.
The owners are very nice and the Manoir is a beautiful place. Call the owner before to arrive as the Hotel is quite hard to find even with a GPS.
access plan could be better
Nice rooms, very friendly staff, nice location Basically a B&B, tricky to find
the room was never clean in 3 days
Everything was excellent! The house, the room, the location, the hosts,the bed,the breakfast, the bathoroom. Even the two dogs were lovely.We will definitely be back. Just a little shelf/stool in the bathroom to put toiletries on would be handy, but there were 2 in the bedroom, so we "borrowed" one from there, no problem.
Although we only stayed one night we found it to be absolutely delightful.
nice rooms and friendly staff, nice breakfast
Breakfast was excellent. Location good but as it has no restaurant you need to drive to eat. The Italian restaurant recommended by the hotel was good but expensive with extremely slow service. The bedroom we stayed in could do with modernisation.
We had breakfast in the room and it was excellent and fantastic value for money. The room was large and luxurious. The host was welcoming and very friendly. Very soft-spoken and unimposing. The switch between shower and bath taps was very stiff.
it is situated right opposite a beautifull golf course the old fashioned bathroom and a very dated tv-screen
Lovely villa in a beautiful riverfront location on the Meusse. We had a grand view room with a large balcony overlooking the river. We had brought wine and enjoyed it on the balcony. The villa has that "going back in time" feeling. The area is spectacular, beautiful scenery and lovely old towns and villages. The nearby town of Namur definitely worth visiting. We were warmly greeted and as we arrived very hungry, the owner immediately phoned and made a reservation for us at a little gourmet restaurant that we walked to, just a couple of blocks down the road. We did pay separately for the quite extensive breakfast the next morning, but we enjoyed it very much. It is served in a beautiful sunroom overlooking the garden to the river. The shower, (which is a handshower) was not working, but we just used the big bathtub instead, which was perfectly fine.
Very beautiful building and garden. Nice big rooms and very comfort beds. Nice bathroom. The breakfast is outstanding! Nothing.
Great breakfast - though price not included with room. We stayed with baby and accidentally forgot a soft toy. They kindly hand delivered it to Brussels! Very nice staff indeed.
The management were very good. Unobtrusive and helpful.The setting and style of the hotel is very good, reminicisient of a much more graceful age
Near airport The fact that I paid to leave my car but had to take a taxi to get back as there was no free shuttle service
ideal hotel for a stopover
Good hotel for reasonable price, next to Charleroi airport. Ideal for overnight if useing early Ryanair flights out of Charleroi Incompetent staff. Allways comfusing with taxi reservation to / from city / airport. Far away from downtown Charleroi, in the middle of nowhere
Location: 8 min from the airport by free shuttle bus, cleaning of room. 25 min waiting of the shuttle bus!!!
Privacy, Quiet Everything but the above.
Staff attitude, quick transfer from and to airport. Problem to have a meal in the evening.
price, it cost me 20 euros in a taxi from the airport for a distance of approx 3 km as the shuttle bus works only in the morning and evening and I had to walk to the airport and back to get some food!!! their is a pisa delivery service which starts at 17:30 hours which is ok but a bit expensive
Dont think about the free shutel because timetable is useles
Courteous services rendered by staff.
Cheap Extremely basic
Basic accommodation but roomy, ideally placed opposite the railway station, and easy to find
Nice to have Kitchen facilities, close to city and train station. Able to extend stay for one night when flight home was cancelled. Was not obvious from the description that this is not a normal hotel, no reception etc just a room in a business/residential block (no sign at the from door with the name). This also made it difficult to find.
Because it locates near from Charleroi station, it's very convenient for city act & sight seeing.
A fantastic apartment room at a snip of a price! No, it had all the facilities we wanted
Privateness was ensured Sewers in kitchen as well as in bathrooms were plugged or semy plugged
Location & staff. Renovation particularly of shower room required.
The location near the station, reasonable cooking facilities, an economical small apartment. No Internet connection in this particular apartment, despite being listed on booking.com as having an Internet connection. Some of the owner's other apartments have connections, so you need to ask specifically if that is important.
The location in partly forested country was very nice. The walk to and from the railway station was very pleasant. However I would have preferred that the walk was shorter as I had a sore leg at the time.
Great place to for visiting the Herge Museum
It was serene and close to Brussels. It was a little expensive and the internet was a bit intermittent.
I put down fair as for the value for money of this hotel for the only reason that I imagined it (and booked it for this reason) as a weekend price that included breakfast and not as an extra separate cost. Under other circumstances, I would probably consider it as being a good option as per the value for the money.
Location convenient to town (one of only 2 hotels in Louvain la Neuve), adequate parking, comfortable beds, wireless internet available (not free) Breakfast at 12 euros per person is expensive, no mini-bar, very small room, poor ventilation (no window that opens), door onto balcony opens, but balcony not separated from other rooms so no security or privacy if door open.
This hotel is very calm
Stained/dirty carpet; broken toilet seat; shower quickly ran cold; breakfast 'hot' food stone cold. Very expensive for mediocre hotel.
Easy to find, easy to park. Good medium priced hotel
Dinner was ok. Internet access + breakfast too expensive.
the surroundings, the silence, the facilities the room, huge price for telephone
Room was OK. Breakfast selection was poor - poor cereals selection, no real fruit, no hot food. The restaurant in the evening was most uninviting. No toilet brush in the bedroom.
the night clerk was very pleasant and helpful size of the room!
Good position, close to the airport Stuff not willing to help early in the morning. But real disapoitment came when we arrived home - despite the fact we paid everything at reception desk the hotel without any info blocked our credit card - 100 EUR - and it is still blocked (5th day after the stay)..Hotel management does not replay on our e-mails..
Hotel staff was very helpful! The location was excellent. It's just a short walk to catch an A-bus to Charleroi airport.
it's very convenient to have such a hotel near the railway station and so early breakfast.
The hotelroom was clean and comfortable. The location is excellent right across the railwaystation. Taxi to Charleroi Airport was also good value and can be booked in the reception of the hotel.
The friendly service offered by reception staff. helpful, imformative . the location of the hotel offered a pleasant view and as located within easy reach of shopping and transport services. the room was clean. comfortable and with a good choice of television channels. lacking tea/coffee making
very slow checking in - although we had 5 rooms in total the service was slow considering we checked in after 21.00 hours!!!
Easy to reach, not too far from the airport, nice bars and restaurants at walking distance. Coffee and croissants were made available, although I had to leave very early.
It was comfortable, quiet and relaxing as a stopping iff point on the long journey from Italy. It was also excellent for an evening trip into the old town of Namur. As a disabled person, it was a long walk to the room.
Clean, comfortable rooms. Excetionally helpful staff.
Close to the River with wonderful views yet close to town.Comfortable room. We would use again. We Thought that the Breakfast was overpriced for what was available.Next time we would opt out of the Breakfast.
Problems with Sauna
The dinner we had for 11 persons was excellent
Hotel comfortable. Spacious rooms. Location is quiet and by the river. Ideal for travel by car. Hotel 25 minutes away from city centre by bus. I was there on business so we were provided with transport every morning and evening. Last bus is at 9.22. If you miss this, You have to phone a taxi - walking from city to hotel is out of the question - too far away.
the indoor swimming pool not always very clean (especially the bed cover)
The hotel has a nice feel, good for children, excelent location. Very price/ value. I booked the hotel because it has a swimming pool, we had 2 children with us. De pool water was simply ice cold. I complaint about it at the front desk and the manager but with no result , they said the water was always 28 ° I have a pool myself in LA but this temp. was way lower than 28. Everything else was nice, I go back to Dinant regulary but will be hasitating to believe the heathed pool story so I dont know if I will book this hotel.
simple, but clean and nice I got room for smokers, possibly, so it was not smell good
Air condition a little unefficient
Clean and spacious, nice view of the citadel. The first room I was assigned was a smoking room, but I was quickly moved to a non-smoking room when I presented the problem to the front desk staff. No t happy that I had to pay for the internet which every other hotel I've stayed in in Europe has offered it free (5 in the last month).
Friendly staff,, clean rooms, value for money and central location
Location There is no Hot Spot in a room
Breakfast for Euro 10 is rather expemsive.
excellent rate and convenient location
Conviniently located. Got a big, comfortable room. A bit of inconvinience with the soap dispenser. The paid internet service stopped working the day i was to check-out! Good thing was the hotel guy did not charge me. Breakfast too expensive.
easy to find using ibis map. Good secure parking. Just a short walk fromtown centre. breakfast very expensive so didn't bother.
Helpful, pleasant staff. Very good location.
The hotel has a fine restaurant, with fantastic cuisine. Really enjoyed it. Price/quality super.
Location was central, breakfast was very good, and free WiFi was very useful. Rooms were very small, however for a 1 night stay this was acceptable.
Location, restauration. More information from the railway station. I came bu trian and had difficulty to find the hotel which is at a walking distance !!! Let's save CO2 !!!
Friendly helpful. Good facilties, restaurant attached and able to sit outside for supper; good breakfast Difficult to find.
Ease of access to town facilities It may have 4* facilities but it was very poor quality, very run down and had little to commend it. I would be reluctant to use a Best Western Hotel again.
bath room was great,big and comfortable bad,tea-kettle with teapot in room (tea and coffee).
Hotel stuff were very helpfull, giving us all the info we needed.And about the cleanliness... I was in 5* hotels with less cleanliness, so, good job Best Western Leonardo Charleroi !!! The walls between rooms, pretty thin, in my opinion ;)
We had a really luxurious room with tea and coffee making facilities and a settee.
Town center within 5 minutes walking distance. Reception staff very helpful providing information with local facilities and amenities, museums etc. Don't expect bar to be open when you return in the evening. On weekend break with a group of male friends and when I booked this hotel it was expected the bar facilities would be available.
The Chateau is absolutely beautiful. The rooms were spaceous, clean and comfortable. Very nice bathrooms and decor in the room.
Best thing about it is also the worst. Lovely and secluded but also hard to get to and as Namur is innundated with taxis getting back in the evening was difficult. Also good value as we got a deal for 60 Euros for the night, probably not worth it at over 100.
Very nice old building which surprises with very modern interior and rooms. Rooms are large and very nicely fitted. Can't beat this hotel for value for money. Restaurant is superb. We had a great set dinner for only 30~40 Euros and quality was top! Nothing negative to report
Enjoyed Breakfast, the ambience was better in the morning then evening. Didn't like the renovation, too much of the history had been wiped out..
Excellent location; excellent meals
The owner, cook, receptionist was very friendly, and always on hand to offer suggestions. Rate was good. Parking was a bit of a challenge; because although the hotel had parking available out back, it wasn't clear how to reach it. I parked in the public lot just over the street - which worked out fine.
Nice location No way near a 4 star hotel, too expensive, restaurant portions not enough to feed a small kid.
Dinner in the Hotel restaurant was well prepared and presented with an eye to detail and quality of ingredients. Very good.
The location and the food The interior was not as traditional as we had imagined it would be
Chateau itself Meal is good but rather expensive
The room was big and the location very convinient The matresses are a bit worn out
Facility for the airport Too expensive and no insonorisation
Closeby, good comfort
Nice, comfortable and clean room, good parking facilities, perfect location near the airport. Temperature in the room was higher than needed, no possibility to adjust it. Free wifi only in hotel lounge, should be free also in the room.
very clean. The room was great.
very easy to find free parking the pure brekfast
The location The standard of the food in the restaurant
How nice the barman was to us, eventhough the kitchen was closed he prepared a plate of cheese. There were 2 bugs in the bed!!!!!!!!!!!!! And the beds were very uncomfortable.
An elegant hotel, with brilliant service, amenities, and the most comfortable beds in Europe...surely! The restaurant was good and the ambiance was very comfortable and invited you to stay in the hotel all day and all night. You had to stay in the hotel or face a €30 taxi fare (return) to anywhere. There is no shuttle, and the taxis are on a fixed price €15, so you must add €30 to the daily room price if you want to go to/from the airport or to/from Charleroi. There is nothing interesting that you can walk to from the hotel, so you have to take the taxis to go anywhere. The guest would benefit mightily from a free or even cheap bus/shuttle to/from Charleroi centre and the airport.
parking faility for the airport
The staff has been really helpful and available. We were a bit late for my breakfast but kindly agreed to serve it. (and the breakfast room is lovely!)I would definitely recommend it.
Great location, value and breakfast. The decor is abit different from the normal hotel.
Manager Medi was very helpful and flexible with our requests for information...and we could speak English with him and his colleague Stairs, room for three is a little on the small side
Staff very friendly and helpful.
The hotel is very nice and the staff very friendly. It is clean and you can rest perfectly. The day we went there the parking of the hotel was flooded and we could not use it. Luckily, there's an outside parking just in front of the hotel, which is for free from saturday afternoons to sunday. The breakfast is not very abundant, but sufficient. It consists on some bread and marmalade, chocoloate, croissants, coffee, milk, tea, orange juice... but no cold meats or cheese, sausages... etc. Anyway it is enough and costs 6€, not like most of hotels that costs 15€.
Very kind staff, they make everithing possible to make guests comfortable. Rooms too small and poor lights
very friendly and helpfull manager
Nice staff No
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
Friendly helpful staff and a clean and comfortable room very close to the airport.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
Excellent service and proximity tothe airport
Personnel of the hotel is very friendly. Transfer to/from airport is provided
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
The house is situated in wooded area in quiet location with lake near the house. You can use the private parking in front of the house. There is a fast internet connection for the free. The house is in rural and provincial style. Friendly owners. Good location to explore the neigbourhood or visiting the Brussel city. No doors between toilet and the room, no english speaking staff. Very soft, small and creaky bed.
Nice situation, by lake in wooded area. Hotel rooms were artistically decorated. It must once have been a lovely hotel. Shabby room and furnishings. No door between bedroom and ensuite toilet/shower area. Note this hotel has no star rating. Restaurant was not open for evening meal.
Nice area, countryside, very quiet and restful b&b, in front of a small lake in the middle of old trees People should be told in advance that there is no lift, as most rooms are on third floor; not suitable for disabled
Very nice accueil, so good breakfast, the same for dinner, you may spend some time with the hotel host in the evening, with a glass of wine The dog is snoring in the night
The Breakfast,and their London Taxi Iam o.k with them.
Reasonable position / onsite parking / early hours breakfast For the same money I have obtained a far better facility recently.
polite and helpful staff. clean enough. It was really hard for me finding the hotel from metro station. heavy Noises in the corridor until midnight and from 7 a.m.
The room was clean with crisp sheets, however two of the three bed covers had holes. The breakfast room was large and the food plentiful including Liptons Tea bags. Upon entering we were asked if we would like to stay as the hot water did not work and unusually for Belgium they did not speak any English. Snow was on the ground and the bedroom window would not shut - so I wedged it shut with the curtain. However the room was warm.
The Staff are always very friendly and courteous. Room was very cold
That is was cheap, convenient and value for money. Whilst the fact that it was right next to such a busy road was not necessarily an issue, the fact that the double glazed window did not shut securely enough to keep out the noise of the road was not so good.
I expected, that it will be much more worst, but it was quite good for the price. Room was worm and tidy, not noisy. Also internet for free was available. Not verry fast, but it was. In the breakfasts was enough staff to choose, what would you like to eat. Im satisfied for the price and what cen i get.
Nice staff, delicious and rich breakfast. Very poor sound isolation, poor and old room interior, old and very small tv.
The Breakfast I kindly asked the hotel to reserve me a taxi for the day after. The hotel did not call a real taxi but a 'fake' one. receipt was not issued since the taxi had no real licence. even if I asked twice if the car was 'legal'. The supposed taxi had to heater, it was unfortable and dangerous (right side driver). In addition the hotel room had no heater working and my night was particolarly cold. however this was fixed for the second night.
Breakfast was not too bad and the rest one get used to after couple of nights Room dirty, no space to move or put suitcase, carpet stained, shower in bad condition, mould on the ceiling plus smell of smoke from pillows