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The room was very comfortable and clean. Everyone was pleasant and helpful. A simple question. Why do you put the non-smoking rooms at the end of the hall as far from the stairs as possible. If a smoker falls asleep with a cigarette, he has a better chance of getting out than the non-smoker at the end of the hall. Silly, but you are not the only hotel that has done that. Maybe there is a reason.
Good breakfast and the normal rooms (that we got one) was OK. I ordered two rooms, however, at check-in we found out that due to their mistake they had only one room. Finally they found me a very very very small room with small and poor facilities and very small and poor bathroom. Need to mention that the hotel staff tried to solve this situation and I paid for this room 50% of the price of a normal room.
The setting of this hotel, beside the lake is very pleasent , and the carp fishing must be wonderful, if you like carp fishing! All the floors have plastic "wood" covering which is noisy and makes the place feel like a hospital.Restaurant nicely decorated but the food was very dissappointing. We wouldn't go back.
Very quiet peaceful place beside the lake. Not very varied breakfast, sometimes the hot items were in fact cold
Food was excellent Check out time of 10:00 is too early
Clean, nice gym and swimming pool, friendly and professional staff. Considerable distance from Hamburg.
the friendly approach of the stuff
We liked the room, the quitness, the service from the staff and the price on the room.
Good friendly staff , big rooms , although somewhat dated. Very nice and big breakfast. Internet not free of charge - very expensive eur 17,00 for 24 hrs...Should not be a problem to offer free internet in Germany.
The Gourmet Restaurant ! No.
Nice localization - close to highway staff from restaurant seak only in German language
We like this hotel very much - it was a return visit and was even better than before. Good food, lovely room, helpful staff, wonderful swimming pool
All are fine. helpfull staff.
To Expensive internet.
Excellent hotel with good restaurant, easy parking and comfortable rooms Very long wait (20 minutes) for the lift made us late on last day. As on 12th floor stairs not an option with luggage!
Access to the Thermen Good restaurant Nothing nearby, shops, museum
Good, crisp and helpful service. Clean and neat rooms. Nice breakfast buffet. Comfortable beds. For us it was a motorway stopover hotel - as such excellent.
Perfect german style no
Place - garden - silence
Helpful and efficient staff, cleanliness of room, excellent breakfast with wide selection. Restaurant only offered very limited choice on Sundays, however I am unused to travelling in Germany and this may be the normal occurence.
Pleasant and good service No
Beautiful location with a lake and landscaped gardens, clean rooms, even if quite old-fashioned. Very quiet, convenient location.
Big room, friendly staff and good breakfast and diner in their restaurant. This hotel is perfect for transit.
very friendly staff and the restaurant was open after 10 pm when I arrived late. the room smelt a bit smokey
Perfect location, right next to the shooting range. The restaurant is nothing special. No problem, though, it's just a short drive to a variety of catering options.
Nice clean room, nice breakfast facilities and surroundings of the hotel.
Super helpful staff, great hotel for the price. It's a bit out of the way and the re-carpeting in the hallway was a bit noisy, but would consider staying again for the price.
The cleanliness and location of the hotel. Attitude of some staff were not as friendly as we would have expected.
Spacious room with comfortable chairs A little outdated
This is a romantic hotel as it's name in nature. Rooms are confortable but not brand new. (Please note navigations can not find the exact place. Location is 5km after Quickborn). Can be good for one or two days of nature holiday.
Beautiful architecture, Well kept inside and outside. Friendly staff. Warm and romantic atmosphere. All was fine
A vey pleasant stay. Enjoyed a very good meal and a relaxing night before taking the ferry from Kiel to Oslo.
Five star service for a four star price!! It is a bit disturbing, but I was not able to find anything bad...
This hotel shows the age-long tradition of receiving travellers, and is well maintained and up-to-date. Very good food at a reasonable price; the locals come here for dining too.
Leaving the hotel. The hotel closed the restaurant on the second night of my stay, so there was no food or beverages available. The hotel did not state that there was no smoking anywhere inside the hotel; had I known this, I would have stayed in a different hotel. I asked for a certain type of wine and was brought a different kind. I asked for salt and was given pepper.
Nice and peaceful location. Rooms, corridors and facilities looked dated. Hotel levied surcharge on payment made by credit card.
Very nice and quiet. Great place to relax.
The hotel is really quiet because of the location. This makes it a good place to relax and unwind in the evenings. The free internet connection is very useful and I wish other hotels would follow their example. Hotel restuarant / bar is closed on Tuesday. You have to go to one of the local towns which requires the use of a car.
Beautifull location, very quiet and landly area.
Excellent area in the summer for going jogging in the evenings. The free connection to the internet is very important to business travellers.
very quiet location difficult access to the room no help with the luggage
Dinner, excellent atmosfere, beautiful surroundings
It was a perfect match with price, features and location. I looked for a hotel to be the base for day trips to Hamburg and its outskirts.
It was very good for the money paid.Very friendly and helpful staff. Nice rooms.
It's a good place with reasonable price, the worker there is friendly, but not every one there can speak English. Anyway, if you would like to escape from the city, it's a good choice to be there.
As always, comfort, cleaness, atmosphere, and the last but not the least - price.
Everything was perfect, as always. Although it was + 33 C outside, in my room it was quite cool and comfortable.
As usually, the best friendly personnel, clean and comfortable rooms, best pricing, unlimited hotel parking, warm and cosy atmosphere.
I was there for the fifth time - everything just perfect, as usual.
I stayed in this hotel more than 5 times, and as earlier, this time everything was perfect - atmosphere, friendliness of the personnel, universal charging devices for the guests,countryside air, and beautiful price/quality relation.
We booked a suite, very priceworthy and much bigger than their regular rooms. Breakfast was okay, again considering it's low pricing very worthwhile and great to enjoy at their patio overlooking the roses and water. We had to shorten our stay to one night which turned out to be good in this case, as there is no airconditioning.. Usually no problem at all, but we were unlucky to be there while it was 34 degrees which made it hard to stay.
Very comfortable, clean room, good breakfast, good food in restaurant Could be a bit tough to find without a GPS.
Friendly staff Anounced is in your recommendation " internet via modem is available in the rooms and free of charge" this is not the case, you must log inn to the hot spot and pay € 8,00 for 1 hour internet, this info is not correct and I don't go back to this hotel next time.
poor breakfast, no parking and expensive internet
The hotel is very clean. The stuff very polite and professional. The hotel is about 30 min with train from Hamburg Central Train Station (Hbf) and the ticket cost 4.40 euro. The only available internet is through T-Mobile wireless hotspot. A little bit expensive in my opinion.
Nice people, good food. Room was modern and clean. Nice location. Noise in early morning from nearby distribution depot was a bit annoying.
The breakfast in the (small but nice) garden. Friendly staff. No toilet in the room. Location a bit away from the city center. Price/quality not achieved.
Cleanliness, friendliness of the staff to allow for change in stay length. There was no elevator to second floor and there were few restaurants close by open late.
friendly service .Very helpful,the breakfast was good .A very good ideais the brunch till 1400h. This is not a real complaint,but because of the heat the room was even in the night very hot.The staf help us with a fan but not enough .Mobilairco would be an option.
Quality service, good food A bit noisy from corridors