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Kindliness of personnel
it is very conveniently placed near the railway station and was quiet the staff did not make guests feel wecome eg. watched us 2 women carry our bags upstairs on arrival
location and the view from the room.
Friendly staff; the location (far away from the football fans (particularly those noisy people from Holland!); good breakfast; nice view; confortable room
good hotel, close to station, nice rooms made a mess of the booking, the requested extra bed was not available, requiring an extra room. Confusion over times for breakfast
Excellent position, next to the station; well-equipped room with balcony.
The central village location, the room comfort and cleanliness No lift, and, although the food was good, the portion sizes were enormous - by our standards a single portion was enogh for two people.
Very friendly staff. Nice breakfast. Located in a quiet neighborhood. Would love to visit again.
Spacious room, good breakfast - especially the cheese, friendly owner, cleaned beddings For the dinner, the menu was good, but the Fondue was too salty to me.
The owners were very kind, the rooms were large and clean and it was very peaceful and quiet in the beautiful Swiss country. Breakfast could have had a little more variety, there was no fresh fruit at all.
Beautiful scenery around the hotel Price, very expensive
The owner was very pleasant and friendly. Food was good. She was very accomodating and helpful.
Choice for time of breakfast. Large room with comfortable beds. Splendid view on the surrounding mountains.
A warm welcome from the girl who cleans the rooms (Otrherwise hotel was deserted shortly after mid-day). She also allowed us to check-in earlier than the slightly unreasonable time of 16.00 given by the booking confirmation. Rooms are very small and basic considering the price. Reception only manned part-time. Breakfast very basic, again would have expected more at the price. Other booking.com reviewers gave a high score of 8.6. I am not sure why.
Hotel staff were very welcoming and helpful, a beautiful location and my room was basic but very comfortable, clean and I had more space than I expected. Good storage space in the wardrobe as well.
Friendliness and helpfulness of all staff at all times. Gourmet food served in lovely setting with mountain views. Extremely well kept throughout and in very peaceful location. It was a shame that smoking is permitted on the covered outside terrace where we took most of our meals and also that the hotel cats were permitted into the public areas indoors.
The room and the price ( I pay less than the reservation ) There was renovation during our stay, so some public areas were not so nice.
Very nice view For the first time, it was very hard to find the hotel, couse its on the mountain side.
Wellness section, comfortable rooms. For teh breakfast tehre is not wide enough choice.
l Located right infront of the lake and green mountains. Very romantic & comforting place.
friendly, helpful staff. Comfortable and spacious rooms. Excellent food. Beautiful location. This hotel is in a pictuesque, quiet location, so we were surprised and disappointed to experience the noise from a very loud rock concert, which was nearby. I understand that it was a an annual event and therefore it was just our misfortune to be staying at that time.
generous rooms with plenty of space to spend rainy days.
The room we had was fabulous and had a view over the lake. We canceled another hotel to stay a day longer.
The owners are very nice and hospital people. We went to this hotel for the second time, and it was even better than the first time. Rooms are comfortable, the restaurant has great swiss dishes and the breakfast is downright heavenly! The swimming pool is also very nice. All is great in this lovely and cosy hotel. We cant wait to visit the hotel again next year.
Very friendly staff, great gourmet-meets-homecooking meals, charming atmosphere
Delightful family run hotel with a delicious Swiss food served for breakfast and from the restaurant. Spotlessly clean and just what we were looking for close to a station in a beautiful part of Switzerland.
the hotel is in grate condition and offers excellent conditions for vacation. We were surprised to find that there is an indoor pool. We extended our stay with three days and had grate time. none at all
This is a traditional Swiss Hotel located in a spectacular area. For us it was the perfect location to explore the surrounding countryside. Hotel has old world charm coupled with all modern facilities - food is first class. I think today all hotels should have internet access. Unfortunately this one did not.
very convient for accessing the Gstaad ski area, good food, spacious room