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Good functional room on a quiet area, very close to the Mons Grand Place Price was relatively expensive (for 3 star), since it did not even include breakfast.
Ideally located in the heart of Mons; friendly, helpful and polite staff
great service and easy access room was a little too small...
location of hotel, friendliness and helpfulness of reception staff
Proximity to the centre of city. Limited breakfast choice.
we only stay one day, and sleep ther
Just simple, regular hotel. Breakfast very light (small choices)
very close to city centre and the staff were very polite and extremely helpful
Excellent food. ( dinner, not breakfast) Poor accommodation: dusty surfaces, grubby bedspread, fridge not plugged in. No staff at hotel overnight so had problems checking out before 10am. This is a restaurant with rooms attached.
The decor of the hotel was very nice and comfortable downstrairs in the restaurant. Was a shortage of staff at the time which made some things difficult to get sorted.
good parking with for large vehicles and a good restaurant bar - a very nice outside eating area Dirty rooms i.e. nail clippings on the carpet, door handle coming off in my hand, tile and panel coming off of bath, rough/worn towels, no soap or shampoo in rooms, no check out facility until 8am. I mention the above faults to be told we would have one night free but as there was no one on check out my crdeit card was charged for the full room price for my stay as the automated system stated that I didn't show up!
Location and staff Friendly staff
Nice spacious room, good comfortable bed, good breakfast
They did not have a room availabel for 2 plus a small child so they put us in a suite. They were very accomodating. A very tight garage.
Location OK Room very hot. Laundry took 4 days to come back!!
Very clean hotel. Excellent staff, very helpfull, vey good breakfast. I would have liked a kettle to make a drink in our room.
I really enjoyed the Jacuzzi, It could have been a little hotter though.
easy and friendly athmosphere yet professional
It was a wonderful location, with easy parking across the street. It was a short walk to the Grand Place and the center of Mons. The room was attractive and cheerful.
Excellent location for access to Mons centre.Spacious modern spotlessly clean bedroom,and all other areas of the hotel likewise.Good buffet breakfast in comfortable modern room. Nothing to complain about,this is our 3rd visit.The hotel provides a no frills,but extremely comfortable stay in Mons.
very comfortable, in the middle of the city. I stayed in the hotel because of a special price by booking over internet. Normally it is too expensive.
Great location, close to train station and at the bus station. Walking distance to the major sites. Many restaurants near by. The room was surprisingly clean and modern, not what you would expect from the outside or lobby. No elevator. It can be a difficult climb if you have luggage and are on an upper floor.
Large room (better take twin room) with excellent view. Good restaurant and breakfast but breakfast romm very canteen-like. Good value for your money!
nice view food (breakfast and cafeteria) below average belgium quality
view and value for money breakfast was poor, no more fruit salad and coffee
All rooms have a balcony with fantastic views over the countryside. The room was very comfortable, and clean. The room was cleaned daily. Considering it was 4*, there was no coffe/tea making facilities in the room. However I had made provision to take a travel kettle with me, so was not a real problem.
On a hill overlooking Tournai and the Flanders plain, this hotel is excellently placed as a base for visiting towns and cities in Hainault and NE France. Good restaurant serving local dishes. Bumper breakfasts included in the price! A small grumble - I like my coffee made absolutely fresh for breakfast - instead it had been sitting in an urn for some time.
Ease of access from autoroute, excellent facilities, and good dining nearby (Hotel restaurant closed Sunday night).
Very nice location. Restaurant was good. Great meal and service. Breakfast was OK, but nothing more
The views were breathtaking. Very 'coach party' orientated. Bathroom poorly built - exposed piping. Cheap carpet, quite stained. Hostel style dining/breakfast room. Impersonal service.
The wonderful view from our room
Good food, plain but clean room. No problems.
Very noisy fan in bathroom! And no tea/coffee making facilities!
Staff is very nice & friendly, speaking english. Big bath, good heating. Thin walls, very noisy. My room was close to the entrance, but I guess in all rooms could be same noisy, as walls and door is very thin. Single bed is small, however it was ok for 1 night.
location. friendly staff
good bed - good breakfast room and breakfast it would have been better to have fitted shower door rather than curtain
Very helpful staff. Lovely green outlook from our room.
Clean, big room. Polite and professional staff. Internet is not available in all rooms
near to grand place
Close to city centre with parking Quite noisy from traffic as on the ring road
Room was nice, comfortable, in convenient location
very smart and stylish room with safe car parking. polite and helpful staff
Very basic for the price - and miles from the Town Centre. Staff very helpful and friendly, but I will not stay there again - there are better quality hotels in Mons in a better location for more or less the same price.
Excellent location. Typical rooms. Very friendly staff.
It was very close to the train station and just down the hill from the main square of Mons. There was on site parking for five Euro a night which was well lit. The breakfast bar is typical continental and was above average. Like a majority of European hotels, no Air Conditioning and the occasional noise from motorcyle speeding in front of the hotel came into the room. A room facing towards the back parking lot would solve this problem.
we only booked at the last minute and the staff were very helpful. very comfortable room, with a lovely shower ensuite. we didnt bother with breakfast. not really. breakfast is usually included in the price but we didnt have time for it anyway.
The most important for me was location in Mons. Ibis Mons Centre Gare have perfect location. Room was nice. Overbooking happen-but they should be more flexible.They offered room in other Hotel - but location was bad, so I agree to look at not cleaned room(I told that if the room will be ok I can change sheets, and towels by myself and it will be not a problem for me)- but they didn't want to agree for this. After 1h standing in front of reception desk, and when about 5 other guest talked with receptionist he went to the room clean it and I receive room at 1 A.M. So nice :/ it was possible from beginning - why I had to wait for this 1h in the middle of the night? For a finale price I had wait till morning. First discount it was 6 Euro ?!!! Even club partner paying less. It finished on 10 Euro - it's not much for room sold twice during one night.
Restaurant good. nice to have papers to read in both French and English
The man at the reception desk was very helpful and spoke very good English. He changed our room immediately when we said that someone had been smoking in it, for which we were grateful. The bedroom was very comfortable as was the bed in particular.The garaging was very secure. The breakfasts were very expensive. It would have been nice to have had a choice of a 'full breakfast' or just a simple coffee and croisant. We had our breakfast in a local Cafe at a much reduced price to that which was offered by the Hotel.
Good Parking Area, Good for access to Mons Centre and motorways
The hotel was close to all local amenities and the breakfast was good value.
Room only two years old; very clean; excellent breakfast of homemade farm items in their home; centrally located and owners very helpful to get you to where you want to go; free wireless internet worked great and loved the deck where you could sit in the sun and watch the animals It is a farm so you will have farm noises - roosters crowing early and sometimes the cats get in fights in the middle of the night
It was a very good room, friendly owners and wonderful, tasty breakfast
It is a small Hotel owned and run by two brothers - 2010 is teir 25th year in business. My colleague speaks a little French, but I only know a few words, and as the Menu was written in French, the owner took the time to explain the whole menu to us in English, and also made sure that we were understood by the other staff.The atmosphere was warm and friendly, and the food was excellent, I would definiutely stay here again.
Very close to the centre. Located on pleasant Square, with parking and a very enthusiastic parking attendant so do pay and display. . Breakfast was excellent with plenty of choice. The town is a joy, one of the nicest in Belgium Room was pleasant but a bit crowded
Good central location, nice hotel and very helpful and pleasant staff made it a great choice
Very comfortable beds, plenty of soft towels, ease of access to town and polite, helpful staff. Good opening hours. The coffee and general breakfast service; don't clear away while guests are still helping themselves to food!
Friendly and helpful staff, great breakfast, well serviced room, central location
Our experience of the hotel was extremely poor & we were totally disappointed. There was not a single positive about this establishment. The room was tiny, sparcely furnished and very very tired. Some examples of the standard, clearly not 3 star rated: staff were indifferent, casual in their dress & attitude. When we asked to speak to a supervisor or manager - unavailable! No soap in bathroom. Complimentary apple was sour & inedible. Bed mattress was very uncomfortable. Very poor standard & value for money.
good location central to the city of Tournai ideal for a business or sightseeing trip, room comfortable with attentive staff, good continental breakfast Car parking is available at the right time (likely to be full after 4pm) and for a charge (free on Sundays and between 17.00 to 09.00). If need quiet nights get a rear facing room front rooms can be noisy between 22.00 to 03.00. Hotel does not do evening meals, plenty of cafes within walking distance
great location, convenient parking, comfortable room, good breakfast We had a problem with our electronic room key, which would not work in the door. We had to return to front desk 3 times before they changed key cards and it finally worked. we found the front desk staff to be slow, and not very helpful in responding to the problem. Instead of sending a staff member to help us, she just kept re-swiping the card and insisting that it should work. this wasn't helpful.
Although the hotel has no parking facilities and finding a space nearby can be a problem it is a hotel in the centre of town. This makes it a brilliant venue for exploring the town and eating out in the evening. Local restaurants were good and varied. The lack of parking could be a problem but if you want a hotel in the town centre you will need to realise that you can't have everything.
Good City Centre location, but hard to find by car due to complex one way system. Good Buffet Breakfast Lack of car parking
The area of the city Carpets were threadbare and dangerous on the stairs.no hot water