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Staff in restaurant not at all friendly, in fact the older waiter on the night we were in the restaurant my wife and I thought he was quite rude.
excellent value for money, four star hotel with 3 star rating, use of jacuzzi and pool included. huge room and bathroom no towel rails or hooks to hang towels
good food and pleasant pool/jacuzi Very hard bed and no windows in room so had to leave open french doors onto terrace -not good for security & insects etc
upon checkout, produced hidden charges totalling over 30% of stay.
The pool and setting were excellent The service throughput was poor, the reservation clearly identified the need for an extra bed and this was accepted in the booking but not provided without arguiing. The restaurant booking was not followed through on and the service poor. The billing was wrong and included items not provided.
Friendly and helpful staff. Lovely swimming pool. Great location - a small very quiet village with easy access to the vineyards and places of interest, but not far from the autoroute or Lons le Saunier
Excellent situation, very friendly hotel staff Linen was very tatty, veranda door did not lock, carpet not clean. Hotel was under re-construction let's see how it improves!
My husband booked this hotel for me. The reception was extremely welcoming. Parking was easy and not too far from reception and although not covered I was happy to leave a heavily loaded car in this charming little village. I was staying on my own but was made to feel most welcome in the dining room. Dinner was very good, to get an "excellent" from me in France would take a little more, but by UK standards it was "excellent", as was the service. I was looking for somewhere en route from Calais to Val d'Isere around this area, so location needed to be relatively precise. My key criterion was to be able to swim after many hours of driving: to my disappointment the pool was cold, so I could not swim for more than a few lengths and this was at the end of August. The jakuzzi was not warm enough, however the sauna and hamman were good. I also wanted a shower that you do not have to hold with one hand above your head as you can't wash your hair this way! My third point is that I prefer duvets rather than blankets.
Nice restaurant Very unconfortable bed! The mattress was simply awful
very clean ,staff 1st class ,restaurant superb
Very good location & the Restaurant was excellent. The room had charm even if a bit old fashioned.
Cleanliness of the room Services and facilities
Staff very helpful, great but basic family room, good restaurant, great location
The apartment was a good size for a family of four and had a nice private balcony. The decor is basic. Bed linen and towels are not provided, we took our own. Our children loved the indoor pool which we had all to ourselves both times we used it. Nice walking area and just next to the Swiss border. Fine for an inexpensive weekend break with the family, with the added bonus of not having a TV in the apartment.
the spacious room and location only enough hot water for one shower at a time. after travelling for 8 hours we both were looking forward to a shower
New, modern and large rooms. Silent area. Parking in front of the door.
Rooms were clean, parking right in front of the hotel. The staff was very friendly. On the left side of the hotel, 300m on the other side of the road there is a family-run restaurant with pretty fair prices and good food which we recommend. In August you may face temperatures dropping to 10 degreed C in the night - however heating works individually for each room. Internet access would be a plus. The hotel is about 1.5 km away from the specified address, may be challenging to find, however it is on the main road - you will have no problem finding it should you know what you are looking for :). GPS coordinates are inaccurate.
Quite disappointed with the location quite a drive outside the village and not much around, ten minute drive into the town.
very quite and tranquil surroundings. Excellent place to relax Address on the booking.com site was not adeqaute. Pl mention the excat rod for proper navigation
rooms are big, clean and well equipped. The hotel manager was very friendly. All in all a very good experience !
Thai hotel stated 21 kms from gva airport it is actually 39 kms by road. I booked here based upon the info on the site I was very unhappy about the additional distance needed to travel each day. This hotel may be good in the ski season in the summer it is isolated with most close by facilities closed
Clean room /large bedroom / breakfast sufficient/ None
The hotel is located in the very middle of the swiss-french Alpes and is a wonderful view all the road to there. Rooms are really wide like little apartments, but they cold even in summer if you expect hot. The breakfast is correct enough. No wifi.
Obviously, the hotel owner is not honest: we reserved a room by internet, and had to give our Visa-data to be able to confirm it. At our arrival, we wanted to pay by Visa, but then had to pay cash. According to the man, the Visa was only a guarantee...But the same amount that we payed cash then has now been debited from our account, and the hotel owner refuses to admit this fraude! An originally rather cheap stay turned out to be very expensive!
Attention of the staff
The location and teh Golf Course. Very slow service at dinner despite sitting down for dinner 30 minutes after the restaurant opened.
Food and service were excellent