Would you like to save as your currency permanently or for this visit only?
Not much. The jacuzzi bath? Nothing else. Poor service. Poor standard of cleanliness. Food poor. No feedback from Manager over a complaint. Appalling value for money
The quality of the food served at this hotel was magnificent. The two nights we stayed here we experienced proberly the best two meals that we had tasted in a long time. The pool facilities were very enjoyable and we had a very relaxing time. For the price that we had paid for the experience of such a room we were very disappointed with the mattress on the bed. It was not comfortable at all. In fact it was very uncomfortable. You could feel the springs in your back and rear end and i Got up in the morning with a sore back. We also felt that for this type of room that a dvd player and free wi-fi in the room wouldn't be too much to ask. Although the staff at reception were very pleasant i felt that a lot more local information could maybe have been relayed, for example we found out from another establishment were we had a lunch at that the zoo was doing free admission, but no one at our hotel had told us this.
Lesure facilities. Real Ale
Not a lot Cleanliness / Staff sat about after shifts finished slagging off hotel and moaning about understaffing and Faulty Towers likeness / No availability of the room I booked / Meals not very good, ran out of steak, toast didn't arrive with breakfast if at all. / Place was dirty.
The room itself was very comfortable but the lighting, intended to be cosy and intimate, was just dingy and it was not easy to read after daylight, despite bedside spotlights. Beyond the room, the place is in urgent need of refurbishment.
Really enjoyed our stay. Not much in walking distance of the hotel.
the friendliness of the staff,the comfort and the quality of the food could not find fault
T he gardens and the ground wonderfullthe staff very very helpfull. Concerns about the cleanliness of the pool.
pleasant staff and a comfortable atmosphere in an ideal location for day trips to most of the areas attractions including the lake steamers. Excellent breakfast. winding passage ways to the room situated over the indoor pool. Bar meals perhaps used some re-heated food?
Reception staff very friendly and helpful. There was everything we required in the room. Good swimming pool. Good centre point for the places we were visiting. The restaurant really lacked atmosphere and the food was tasty but not worth the money. We would have been better off in the bar. No bread, rolls or croissants at breakfast other than the toast they provided from the kitchen.