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The location and the quality of the service Difficult to find the hotel and the bad state of some facilities
The mountain location, facilities and cleanliness Receptionist was efficient but not friendly.
The surroundings and location were great
comfort, quiet, nice staff room temperature : extremely hot
Quiet surrondings There's no lunch service or a the option to buy quick food & beverages
very comfort room (Duplex), beautiful view, convenient fo family. fukk kitchen
Staff very very helpful and kind
Ideal for a 2 adults + 2 children sky weekend. Breakfast was correct in quantity and quality... and free for children under 10! The noise from the air conditioning system that was in a room just in front of ours (end of the corridor, first floor... Low price rooms?)
Location close to the skii lifht, nice area and exelent for familys with jung kids,good skii shops around. The clean service is simple doesn't exist, just clean the floor but never under the bed, (plenty of dust)in 7 days do ot change the beds "cloth" and do not clean garbage collector.
Close to the ski lifts and the price of the hotel. Heated swimming pool; Lack of a bar and sitting area in the sun. Cleaning service included just making up the beds
The apartment was excellent. Spacious, clean and warm. Perfect location for skiing. And the spa is a bonus at the end of the day. We decided to pay 10 euros for a breakfast. It was very basic, the bread and rolls were not fresh and there was no hot food available. We will take advantage of the excellent apartment facilities during future visits.
A cosy bar
Proximity to piste, ski school
The accommodation was excellent; warm, modern & clean - I like the fact that you pay per room rather than per person. The pool area & pool itself was not warm enough to use comfortably. The car park charge was a little expensive. There was no gym or decent restaurant on site. The approach road was v. icy & not properly gritted after snow
Close to slopes, clean, efficient check-in and room cleaned every day. Apartment was advertised as sleeps 2-4 people but not much further which gave you the impression of having 2 bedrooms, not a lounge room and a bedroom. So probably was better value accom on the mountain with breakfast included. Had to pay for access to the pool/spa even if you were a guest. Also if you have a kitchen in the apartment the very least that you would expect supplied would be a sponge and some washing up liquid....
Friendly staff. Wonderful pool with view over the village. Close to many different and beautiful places in the mountains. Very good price for both accomodation and meals. Our room had a very large balcony with views in two directions. The road just outside, the main road to Andorra, could be disturbing.
Good views from the room and the staff were very friendly and helpful. Location close to town and although on the main road we were not disturbed by traffic.
Hotel Bellavista was very inexpensive. The rooms were very basic but clean. Since the hotel is located on a highway it was very noisy expecially because my room was near the front. There was no air conditioning but it was impossible to keep the windows open because of the highway traffic. Also, there were very limited electrical outlets.
small hotel, run by owners. Rooms exellent. Owners allways on site if required.Local knowledge good.No on site parking, but free parking nearby. Small village .
very friendly hosts and elegant interiors. Excellent breakfast. We loved the hotel, but be warned, outside the season Alp does not have any decent restaurant to eat in, so trip to Puigcerda is almost a necessity.
Helpfulness of owner. Spoke and understood english. Able to advise on area. Hotel is exceptionally clean and well decorated. On arrival the room we had booked which was the Junior Suite which said there was a seperate bedroom from the main bedroom/lounge. What is failed to explain was that this bedroom is only suitable for children as beds are only 2 foot 6 inches wide. Therefore we had to be offered alernative rooms which was lucky to be avaThere was no hot water on both mornings we stayed at the hotel. This was put down to the solar system. Once the boiler had been put on there was plenty of hot water. This is the only downside of the hotel. Outside of the hotel there was a lot of road works and many of the surroundings roads. Therefore after rainfall the roads are very muddy..
It is a pretty village, easy to find, and not too far from ski slopes. The hotel appears to have been recently refurbished. Staff are friendly and a good continental breakfast is provided.
The room hwas nicely decorated and had a large window that opened over the town to view the mountain. Incredible view. Good breakfast and great value. We would have tried to stay another night but already had reservations in Girona. Would like to go back sometime.
warm and helpful welcome, within striking distance of ski resorts
Warm welcome - excellent, no fuss service. Great breakfast, excellent coffee! The hotel rooms were very warm -
Beautiful Bedrooms, very clean and Secure Car Parking
We liked the old wooden floors We couldn't get the keys because the hotel in reality was closed. It took us over an hour to get in, and nobody spoke anything but spanish un the phone. The restaurant was also closed, and in our opinion, they should have recommanded another hotel, and told us, that the hotel was closed, instead of havning your booking write us, that we could pick up the keys in a shop, that first opened at 17 pm.
Old, traditional building in a nice small town. Center location, ideal for hiking, skiing, trekking or just relaxing. Charming, old furniture and decoration. The restaurant is really good with catalan specialties and local people. A bit difficult to find in the town.
Friendly Hotel No coffee facilities during the day
As mentioned above the hotel was listed several different times on your site and although the hotel was much as we expected - there were no nasty surprises, we didn't know from your website whether to expect a 2 star or a 3 star place as you had it listed as both
great room-great restaurant
Hotel Staff, Restaurant, Location, Room.
Very friendly staff as well as a fantastic view of pool and mountains from our balcony. The room also had a fridge and the breakfast included was fantastic! The place is very very hard to get to without a car, and the cabs are very very expensive. The water pressure in the shower wasnt very good.
Great place to relax, Swimming pool, Value for the money; everything was great! Truly recommended.
Breakfast was good and the staff were pleasant, good standard fo hygiene Not the hotel but the area, very limited with regards to eating out, places to go etc
Staff were kind and helpful, breakfast was good, the view was excellent from the room, swimming pool was a bonus. Enjoyed the stay very much.
The hotel was on the outskirts of a village and in a good location to drive to La Molina and Puigcerda The service in the restaurant was not particulary friendly and we left early on the Monday morning (7.30am) but they refused to leave out any breakfast - not even hot water for a cup of tea!!!
The sight of the landscape from our balcony There was no or incorrect information over hotelservices (opening hours restaurant, operating TV, wake up calls etc) in an other language than Catalan or Spanish