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The staff in the bar where I took a meal in the evenings could not have been more helpful and spoke good english as did the desk staff. I was there for 8 days after extending my stay and my bedding was not changed once. Also you have to tell them if you are not taking breakfast as you get charged. I was also charged for parking but they did take it off when I explained that I did not even have a car. It is a bit of a walk into the centre.
fresh atmosphere, friendly helpful staff, breakfast excellent standard of evening meal not great
It is a good business hotel For the second time staying here they tried to charge me more than i had agreed on booking.com. They did change it when I got my e mail to show them. Luckily I knew what I'd agreed to pay.
Hotel was modern and clean. Beds require 2 pillows per adult which is expected by UK customers. Lack of Tea/Coffee making kit was not good.
Would like coffee/tea making facilities in the room
Good location, good size room, everything working, good breakfast
Quite nice hotel as four stars. Room is clean and big. No wireless internet in the room. I live in two nights, but the second day, I find out the towel and tissue box are not changed in the bathroom. Drink and snack in the room need to be charged.
great breakfast Extremely small room. Overpriced for the facilities available.
i was staying there to see a friend, so was ideal as easy walking distance into town
Comfortable room and good breakfast. Indoor pool excellent Was told by reception that restaurant was open to 22h but then told - later - we could not eat there because it was a special evening and fully booked. Had to eat in smokey bar.
The staff were friendly and it was a great location
The check out time is alot more realistic compared to other hotels Ive stayed in. The breakfast buffet is value for money as also not finishing until 11am means you can have a nice lie in.
the meals were superb, the staff were really helpful & friendly, the rooms were cleaned every day, superb view from our room;706
I liked the view from our room over Paderborn and the relaxed approach of the staff. I would have liked to have had tea/coffee making facilities in the room.
Location was good and the staff very helpfull I would have liked to have facilities in the room to make a drink at any time
Easy and polite check in, Pool, Sauna and upgrade. Coffee in lobby nice touch. It was actually a perfect stay!
Comfortable and peacfull place to relax as well as working from my room I had no robe in my room
the location to the city centre was the main reason i booked there the bathroom was very small
Clean modern hotel in city cetre with excellent welcoming staff
Sincerest thanks to the lovely englishman who stayed up late at reception to welcome us into the hotel. No criticisms really - freshly squeezed orange juice for breakfast would have been nice and also a non slip floor in the shower tray!
The staff could not be more friendly or helpful. I shall certainly return.
Very quiet. Nice mixture of old and new. None
Very quiet at the time of our stay, which was a bonus! Very wide choice for breakfast despite the apparent small numbersof guests. Staff very friendly & helpful. Nicely maintained grounds. No tea making facility in bedroom. Spa treatments very expensive.
We arrived very late & left early - simply a place for us to sleep when the drive home was too far. However, we are regular travelers and know good quality for the money. We had two nice rooms for a very reasonable fee: a single room on the front side facing the parking lot for 80 euros & a double room on the back of the hotel facing the golf course for 100 euros - obviously ask for the backside if you are staying any length of time. It does have a large function room and, if you are a light sleeper, you may want to ask if there is a party scheduled before making your reservation or make sure your room is far from the action. The breakfast buffet is very nice - smoked salmon, prosecco, good scrambled eggs, etc.
Nice room and building. We arrived just a few minutes before the latest check in time (due to roadwork on Autobahn) and when we two times, 1 hour before and 30 minutes before, try to call them, they neglected to answer the phone (which was apologized later). That caused us more stress than we wanted, since we had to drive faster to get there in time.
The accomodation wing has only recently been opened and the room was beautifully appointed. The restaurant was excellent and there was a first rate sauna as well. Convenient for Paderborn and the army camp at Sennelager Nothing
The staff was very prompt and helpful Concept of double bed -two single beds joined together with single matresses,Need to have tea/coffee making facilities.
Dispite the very few guests (sunday), all facilities were available, and all personel were helpful and kind. Even the breakfast buffet was fully available for one or two guests..
The staff is plesant and efficient. They apologised that there was no menu in english and quickly located someone in the staff to sit with me and translate what was in the menu. This is *Service*. The rooms are spacious and comfortable. The hotel advertise free WLAN, but it requires them to generate a voucher to log in to the system and this is not done unless you ask. The WLAN then blocks outgoing VPN connections which was somewhat irritating. I can work around it easily enough, but I did not expect to have to do that.
cleanliness / choice of food at breakfast
the quiet rooms, the honesty fridge
very clean and tidy room
Cleanliness, proximity to Paderborn's city centre
Very good value for money
the hotel was very clean and the breakfast was lovely. the location was perfect.
centre of town did not speak english
I liked pretty much everything about your hotel really. Well, the minor inconvenience there was the entrance renovation work in progress but I was informed about it in advance, thanks to the hotel administration. Thus there were no unplesant surprises at all.
Reception was only open until 14.30 on Sunday
We attended the British Fest ,and went down memory lane by meeting with ex Army pals from the 1980s We went for Breakfast on the Sunday , The Standard of the food for the money spent was poor the scrambled eggs were cold and the bacon was very greasy .
I had stayed in Stadthus on a short business/holiday trip with my husband in Sept 09. We liked it so much that when I needed to do a short solo business trip there was no question of going anywhere else. Overall I consider it excellent. I like the hotel very much but as a solo occupying a double room it is a little bit expensive.
Great location, quiet position,large room and spacious bathroom. the breakfast was execellent. very heppful staff. -
The Hotel is in a good location for Paderborn city centre, an easy walk to loads of restaurants and shopping. A large parking area is also nearby at a cost of 2.5 euros for a day ticket. The internet was very intermitent and did not work at all in the evenings, this was a dissapointment
The hotel was located centrally for the city and the staff were excellent and could speak good english
This hotel was an excellent find. It is at a central old town but quiet position, had a night porter on duty to let us in at midnight, a beautiful large bedroom, excellent breakfast, very helpful staff and stored our case for us on day of departure. The room we were allocated does not have lift access - a difficulty for my husband who has mobility problems. There are other rooms which have lift access. I had not asked in advance and staff were willing to move us but we did not want to give up our lovely room!
A family run traditional type of accommodation with character and charm. The staff were very helpful and friendly
The staff was extremely helpful, courteous, efficient and friendly.
Staff were absolutely brilliant and the hotel was spotlessly clean No tea or coffee facilities in the bedrooms
cleanliness,buffet breakfast was good although one morning no boiled eggs and sparse bacon. no lift, we are both 65 and two flights of stairs was a struggle,also would prefer a double bed not 2 singles pushed together
Visit to family Bar closed on saturday
Helpful staff in a quiet hotel on outskirts of Paderborn. Very handy for public transport, local bus every 20 minutes to Paderborn.
OK hotel in any way. But we did not know it was out of town Paderborn. Good breakfast,served by a smiling woman, but the restaurant was closed an we were on the country side almost.
Great place, nice people, very nice design.
nothing stale smokey smell all through the hotel, 1960's decor could do with being up dated
Very closs to airport and nice view of back yard I couldn't success to connect internet (at room by cable, at restaurant by wireless).
Friendly, helpful staff. Quiet room, nice view. Good meal in restuarant and excellent breakfast.
Our room was very clean and comfortable; staff - especially at the reception desk - were very friendly; you can have great dinner here; breakfast buffet is of great quality, lots of fresh fruit for example. We were only here for one day to visit the Wewelsburg, but the view on the surrounding area is absolutely lovely, you can probably do some nice walks here as well. We were a bit worried about noise, because it is close to the airport, but we did not hear a thing.
I enjoyed the breakfast and the fact that the premier package included all of the pay channels. While I enjoyed the movie selection available while I stayed I noticed a decided lack of variety within the week, granted most of the movies shown were new hits, but if a few others were available throughout the day I'd have been more willing to rebuy the premium package
Location in relation to the airport. The cleanliness and facilities of the hotel.
staff on arrivel were excelent on arrivel no coffee making facilaties was a late flight in and a coffee/ tea would have been very nice
Great location, right by the airport. Excellent buffet-style breakfast. No tea/coffee making facilities in the room. The supplied information pack within the room was entirely in German, no English version. In an airport hotel I would have expected translations into English at least.
Comfortable and clean ,quiet location. No everything was good about the place.
Only in the Hotel for 6 hours but the check in/out staff were very cheerful(even at 12.30am), helpful could not ask for better reception. Rooms pleasant and clean.
The staff were good at their job , rooms were very clean and beds were very comfortable Breakfast was expensive, corridors could do with a face lift , under staffed on bar /reception
very friendly helpfull staff. place very clen no
I found the hotel to be comfortable in a good position and staff were always friendly, helpful and available. I would have liked tea and coffee making facilities in the room.
The staff were excellent and nothing was too much. Breakfast was expensive compared to what was available locally.beds hard
It is a clean pleasant hotel on the skirt of the city centre and within easy walking distance of local amenities, bus station and railway station. The staff are very welcoming and happy to make your stay as comfortable as possible. No tea/coffee making facilities in the rooms.
One counter manager was particularly friendly and helpful. Breakfast excellent. There was a leak in the bathroom (under the sink).
the quality of the hotel and the room was very good,and the staff where extremly nice and helpful. .the only negative aspect of it that the room was very hot and sticky.if i thad air con it would have made a hug difference.
nothing You have probably heard the expression "Not enough room to swing a cat". In the Ibis Hotel room I hardly had enough room to move my computer mouse! I have stayed in many hotels across Germany. I would never stay in an Ibis Hotel again because the rooms are far too small, and they cost far too much.
I thought the staff were exceptional, the room was very clean and the food was good.
close to the city centre noise levels from traffic
Location, convenience, decor, welcoming and friendly staff Room (N0: 100) carpet smelled of "dog" and needed a good vaccuum as well as some air freshener (recommend Frebreeze). Otherwise all OK. Carpet comment needs passing on to Hotel to enable cleaning to be completed.
The email link was essential for us to continue our business. Helpful and friendly staff.
Staff and owner very helpful and friendly. My wife requested soya milk and gluten free bread when making the booking. This was provided promptly every morning at breakfast. Offered good information on places to visit during our stay.
Personal approach fromthe staff
The only downside to the hotel was the pillows in the bedrooms, they were awful, the most uncomfy ones I have ever come across
The room was spacious with the usual amenities, buffet breakfast was filling and fresh. Staff member at checkout was very courteous and friendly. The staff member at check-in did not have the most inviting personality I have ever experienced. The dining room was booked for an event and there would only be one table available in a tight corner if we wanted to have dinner in the hotel; we decided to eat elsewhere. The people at the event in the dining room were very loud when they left at around two in the morning, had to get up and close the windows.
Good hotel and fklexible staff memebers willing to assist you
The staff were fiendly and the buffet breakfast (extra) was very good We booked this hotel as it had a bar but it was closed. It was too far from anything else. Also they had allocated a disabled guest a top floor room (although they did rectify this)
Very nice and helpful stuff. Perfect breakfast. Clean and comfortable room. Free parking.
The staff were helpful and friendly. The room was large with good facilities and I would stay there again. Parking was a bit limited.
retaurant and food
The people in the hotel are nice. The shower is no good.
The staff was friendly, and the restaurant had great food along with a nice large room.
The staff in the hotel were very friendly and helpful. I enjoyed my stay greatly!