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reception desk service
high service quality, good location the bathroom was too small for such a huge bedroom
clean and spacious room, friendly staff, quiet hotel with lots of communal space, central location, no
Great location and free parking. Pleasant facility. Air conditioning was turned off in the evening so rooms were unbearably hot. I complained, was told each morning the timing was fixed, but nothing changed.
great location and very nice design. staff very helpful and breakfast is fantastic. secure parking available, close to good restaurants and shopping.
Nice hotel, friendly and helpful staff, but... ...air con was not quite up to the heat
Breakfast is good but no refill of ham and melon after the 9:00. The street is quite noisy.
The staff were very frindly and helpful and the situation of the hotel was very convenient My room was uncorfotably small despit being billed as a double room. The coffee at breakfast was undrinkable
Great facilities, comfy bed, very clean and tidy, excellent location and tasty (if limited in selection) breakfast buffet.
Very good location opposite Santa Appolonia church, with its wonderful mosaics. I found the staff very helpful and friendly, the breakfast was good and the hotel's lounges were lovely, a very good mix of antique and modern . The chapel inside the hotel was charming. All in all it was a very enjoyable stay and I will certainly stay here again next time I am in Ravenna. My room overlooked a courtyard which is used as a small car park by the hotel so I didn't have the prettiest view - but it was very quiet.