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Very friendly staff, room was neat and clean. The hotell is in the middle of the old town, near the shopping areas. Breakfest was good (not included in the price though.) "Only" wlan and that also for payment.
This was a very typical German Hotel decor wise which was very well looked after and blended in with the traditional culture of the city. On arrival the temperature was 100f.we were horrified to learn there was no air con.Even though the temperature had been extremely hot that week it was apparent nothing had been done to air the room.Although very nice the staff's knowledge of the city very poor.
The staff was very polite, the rooms were convenient and clean. We got excellent back value for our money.
valet parking nein
Friendliness and helpfulness of staff, quiet room, all facilities needed, good shower, excellent breakfast Nothing
The location is very good, right in the centre of the old town.
The Hotel staff are very helpful and accomodating
Excellent service from front office staff both before and during my stay. A great location right in the centre of the old town. The room I stayed in was comfortable, but the lighting wasn't great. Otherwise, an excellent stay.
The quietness was great and the staff were so friendly. I loved the car lift! though I felt it was pricey!
The coutesy of the staff on duty on Sunday, September 19 in the afternoon. The prices quoted upon arrival: parking 14euro, breakfast 12 euro, use of internet 12 euro turned our 110 euro hotel room into a 165euro expenditure. The value was not there. In 34 days in Germany, this was the most expensive loding for extra charges that we encounter in small towns, major cities and resort area. Despite the assurance in printed form of being able to arrange a late check out, I requested an extention from 11am to 12noon and was denied because the room was booked for the following night and it needed cleaning. I sat in the lobby and no one checked in to the hotel between 11am and 12:30 pm when leaving.
the hotel is in an ideal location for the railway/coach station & of course the great variety of shops,shops & more shops & eating places. The weather
Spacious Room Friendly Staff NO
Excellent reception staff, v good location and excellent breakfast Enjoyed our stay. Only one negative - there was No mllk provided with tea and coffee in room.
Comfortable, quiet, good service. Limited parking spaces at hotel.
Nothing special about this hotel.
Excellent service good breakfast, train station a 30 second walk from the hotel.
Breakfast was excellent Bar closes early. Although part of a conference, I was not able to get the conference discount my colleagues got because I had booked too early!
very good nothing
good service, friendly staff, excellent food no
Excelent hotel staff which are there to help you before you think to ask for help. We were extremely satisfied by their offer for family and our kids were also happy.
good bed and good breakfast
The whole experience from the reception staff through to the dining room I would like the gym to have a couple more aerobic machines more so than the weight machines
Friendly staff, large, clean rooms, quality furniture and lovely breakfast! Close to Autobahn, so can hear traffic at night, but not so much as to stop you from sleeping.
Quality built hotel with well trained staff. Needs better lighting to locate the entrance from the road.
the staff was incredible. Fantastic Sunday Brunch.
Nice hotel, with plenty of room and friendly staff. Restaurant service was very very slow, at both dinner and breakfast.
Very nice and helpfull staff, comfortable and large room, very good breakfast including a good espresso instead of the mostly not drinkebel German koffie, cosy smokersbar.
Every thig vas very good.
Nice helpfull reception, telephone converation easy and helpfull, breakfast high quality and excellent would stay again.
Rooms were spacious and very pleasant. All reception staff spoke very good English. Underground parking was a bonus feature. There was a pool of water in the bathroom - somebody wasn't careful enough placing shower courtain.
found the staff very helpful and efficiant. maybe there could be in room tea coffee facility I am an early riser and do like to wake up to a cuppa.
This is my second stay at this hotel and would recommend it. The room was clean and very quiet. The location is perfect, very central and close to the train station. The staff were friendly and obliging.
Guetersloh is beautiful! Great location (5 minutes walk from train station), big rooms, big bathrooms, very clean, very friendly staff, free Wifi, breakfast included. No AC, noisy area, hotel is dated
Small, Friendly, nice atmosphere
Staff are very pleasant and helpful. The food in the restaurant is of a very high standard. Rooms clean and decorated to a high standard. The hotel is maintaining a standard well beyond what I would have expected.
Location and value for money Parking if the underground parking is full
Good position for town and shopping. Room just a bit dated.
location excellent staff very helpful would have liked facilities to make tea in the bedroom
The hotel is exactly the way you see it on the pictures and in the description. It is nicely located in the older part of downtown Bielefeld. The rooms are very simply furnished. You get everything you'll need, but nothing in addition.
convenient to Gerry Weber complex
The quality of the hotel and the breakfast No, just what is mentioned above
Location in the city.
For me the Hotel is excellently located at the edge of a pedestrian area in the old town and has a (public) parking lot at its disposal. Free internet access in the lobby as in all accor hotels I know is always an asset. Breakfast was not tested. The a bit too striking placement of some minbar articles outside the actual minibar that seduced a Dutch colleague to believe that peanuts were free of charge. Maybe partly his fault.
Great city location, nice staff
Very clean and comfort hotel I have used to have breakfast including in the reasonable hotel price. This time it was not the case and the separate breakfast was too expensive.
Excellent location and good-sized, well furnished rooms. Helpful staff. Hotel breakfast with € 16 rather pricey. Good choice, though.
The rooms are pacious and confortable, the breakfast is good and the dinner in their restaurant is OK. Hotel/price are very good and I can recommend it. -
was free to come and go.Hotel very clean.Beautifull bedlinen and fabulous pillows. it was dissapointting there was no coffee/tea making facillities. Particularly as no room service after 22.00 and 10.00,I had bronchitis during my stay and felt unwell during the night and would have loved a hot drink.
Friendly staff, nice atmosphere It was quite warm in public areas. A lot of noise from traffic.
Very luxurious feel to the hotel, spacious communal areas We did book a room with tea & coffee making facilities but individual milk cartons instead of powdered milk sachets would be preferable - especially for tea.
the whole place was absolutely gorgeous - I live in Germany and the staff were some of the nicest, friendlies people in this country. There is very little resident car parking on site - but there is a carpark just across the road which charges €8 per day which is pretty reasonablel
The hotel staff were absolutely excellent, the hotel facilities were second to none and the overall feeling was one of luxury.
The Italian restaurant and the free internet
The room was lovely and the hotel staff was great. the stay was the best best for our weddiny anniversary n/a
The helpful and very friendly staff and the extreme clean very well decorated rooms. Like many times the air is too dry in the rooms.
Fantastic place to stay Why does Germany allow smoking in public places (Hotel indoor area near the bar?)
Beautiful hotel, calm surroundings, lovely food, excellent service - we keep coming back Nothing bad to say
The staff were very friendly and helpful, it was very quiet; the bathroom was cleaned well each day and the terrace area was most relaxing.
WLAN No WLAN in the room.
shoping, spending time with relatives
Comfort The internet was not free.
the staffs are very friendly and would like to help. the location is just perfect downtown and very close to train station.
This hotel is not advisable for business trips because it's located in the "red light" district. Not very representative if your business partners drop you off at the hotel.
Good srcure underground parking lack of drawers & shelves
Staff were extremely friendly & helpful. Room & hotel precincts very clean. breakfast was a nice mix of fruit, bread, meats etc. Compared to similiar accomodation found at Travellodge etc I thought the room quite expensive.
Excelent breakfeast; the central station is less that 10 minutes walk. The noise from the street and trains.
The location and the staff, it was lovely and clean and nothing was too much trouble. The parking was good too so you didn't have to search for a space in the city.
Walking distance to the train depot, close to everything one needs to buy, restaurants, dept. stores, boutiques, travel agencies, churches, ect, busses, public transportation. no
Friendly hotel staff, quiet rooms, good breakfast single rooms are a bit dated.
This is a small family run hotel, the room was very clean and the staff very friendly and efficent. The meals were excellent and fairly priced. I will be in the area again and fully intend to use this hotel again.
the restaurant was excellent and the staff very helpfull and friendly
the breakfast one of two coca-cola in the refrigerator was too old
Breakfast Standard Rooms
Staff is helpful, respond quickly. The room and dining room are very cozy, clean and bright. The breakfast has much variety, taste is so good. The dining stuff is very attentive and friendly. Any apple food is great. The location is residential area, very quiet and peaceful. Although it takes 20-30 minutes if you go to the train station on foot, you can enjoy the walk through the town. The housekeeping is also good, but It would be much better to change used towels every time or to leave extra towels...
I liked the quiet location,the friendliness of the staff and a pleasant dining experience.
Comfort, clean, good restaurant
That the restauant was willing to serve us at late hours.
Very pleasant and service minded staff in a comfortable environment! I would like to recommendate this hotel to everybody.
The room was slightly small and not very luxurious as advertised.
Location Noisy room, my room was above the kitchens and my parents room was above a wedding reception that didnt finish until 4am. Neither rooms had Air Con.
Very helpful frontdesk staff. Excellent spa and relaxation facilities.
Well organised traditional German hotel. None.
The setting, the food and the staff Bedroom was small and bathroom was very basic
Quiet, clean, good facilities and excellent breakfast. None.
The breakfast was lovely and the staff were helpful and spoke very good English.
nothing Th room didnt have any windows only sky arks in the roof, No welcolming pack room service only available after 6pm.Staff unhelpful asked for an extension to check out time willing to pay as our flight wasnt till 7 pm got a rude no booking out by 10am
Nice room Not enough close parking.
the whirpool bath
We found this one of the best hotels we have stayed at in Germany in our frequent trips between Denmark and the UK. Lovely room- particularly the bathroom, very helpful staff, very quiet - which is what we need after a long journey journey, good breakfast and lovely location. We will definitely be coming back Breakfast eggs were cold.
The quietness and the room space. All was perfect.
Good value for money, friendly staff at reception and in the restaurant Room and restaurant old fashioned. Breakfast limited
Nice friendly atmosphere
Really nice room, even with the whirpool in the bathroom. Quite big room, clean and comfortable. Our room look like a new one. Hotel staff were helpfull and nice. Good value for the money. I would recommend this hotel to everyone! Nothing.
The atmosphere was very good. Nice room, great restaurant very friendly personal and enough facilities (sauna, massage, swimming pool, etc.) to enjoy/relax a full day in the hotel. One of the pillows was a bit too soft, but I'm sure that if we would have said something to the reception that we would had receipt another one.
Service was very good, personel very kind and helpfull Room does not have airco which is absolutely necessary when the weather starts getting warm
the meal we had was very good/ service ok reception said that staying in hotel wihout breakfast was not possible.-finally they accepted
a very good looking hotel,excellent staff never have met staff so friendly,at the reception,bar,breakfast food very normal,not good for a hotel of this class,bed rooms very poor designed
this hotel is by far one of the best I have stayed in. the staff were so helpful and the spa facilities superb. the restaurant and food were of gourmet standard and my room was spacious and excellent absolutely nothing
Friendly staff, great food, good amenities & location Room was ok but a little basic
The people in bar and at reception were very nice. I had an internet access problem, it took 20 minutes, but they fixed their wireless access immediately. Overall very friendly staff!