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I've stayed twice. The rooms are immaculate! It is not the Ritz, but it is a fine, comfortable, clean hotel. With breakfast!
Spacious rooms for Europe, big bathrooms, very clean, decent breakfast included with price of room, free wi-fi. Owner seemed a bit gruff at first, but perservere, it's worth it, he's a great guy. No clock in the room.
pleasant location and close proximity to the old town and river. Reasonable lobby area with ample seating for guests in a quaint atmosphere. no recreational facilities, small rooms, sub-standard showers
Good internetconnections, comfortable room. Lift was small and old. The indication of the hotel is poor. In the city the hotel is known as Belvedere Hotel. Nobody knows Top City and Country Line Bonnotto Hotel Belvedere.
Our room had a balcony that looked out to the mountains. When there was a problem with a third bed in the room a replacement was brought in quickly to remedy the problem. Some of the staff at the hotel were not helpful. At checkout the service person was curt and abrupt about the total checkout amount....I feel that had I not had the printout from booking.com I would have had to pay about 300 more euros.
staff very friendly, resturant very good air conditioning, mini bar, lights, film channel were not working
his location poor breakfast
Great Hotel with all round excellent facilities.
The laundry service was excellent.
We stayed in a Junior Suite (or double room gold) for 2 nights which was extremely roomy, neat & tidy, quiet & cleaned daily. Absolutely magnificent. No complaints at all.
Location, quiet, comfortable bed Hotel staff not very helpful. Parking is awful
Our room needed a good clean and minor renovations
Great location and very kind staff!
Very friendly staff, comfortable room, good breakfast
Good Location, Good Parking
We (2 adults, 1 child) stayed in the hotel only one night during our North Italy trip however we enjoyed our stay and would do it again if we ever come back to Bassano del Grappa,
The staff was very accommodating whenever we had a request. The location is about 15 minutes walk from train station and 5 minutes to old town. Our room was large with a very nice bathroom. It is a nice place to stay. For us there was nothing we did not like.
Staff was very friendly and the location made it very easy to take short walks around te city with young kids; no need to drive anywhere.
The hotel itself and the fact that it lies near the old town of Bassano del Grappa See above
The room was very modern in its look and feel, large enough shower that 2 could use at same time if they wanted conserving water, convienent parking lot and easy to find. Breakfast left something to be desired, but staff was very helpful.
Striking beauty at the foot of the Grappa mountains, nice rooms, cute flowered balcony overlooking small downtown area. Clean hardwood floors, beds OK for Europe (they all tend to be a bit hard), passable A/C, great breakfasts. Beautiful area, semi-rural, small towns, but an easy drive to Possagno, Bossano and Asolo. Good rates, staff spoke decent English, eager to be helpful. I would stay there again. The hairdryer in the room didn't work, but within minutes they brought a replacement.
I stayed to visit some friends in the nearby International University. It was in a very quiet small town but would be a nice stop on a trip.
very nice small hotel poor breakfast
Staff was very friendly and helpful The pool and sauna are at a nearby school - which was closed for winter holidays when we were there. We were very disappointed. We chose the hotel for Christmas day because we knew most places would be closed, and we could just spend a day at the pool.
Clean, just down the street from cimba Dinner was not too exciting
It was comfortable, convenient for our purposes, and friendly.
The staff were charming and helpful the rooms and public areas immacculately clean. the views wonderful the area quiet. The hotel advertised restaurant and swimming pool. The small print says the pool is down the road but the pool was closed during our stay.There were no restaurant facilities either. Italian holiday period and guest facilites obvioulsy reduced - it would be only fair to make this clear when booking - we actually only had B&B services so could have stayed eslewhere cheaper too.
Very clean rooms, warm family like feeling with the staff. Very accomodating!
The building and the surrounding area is just gorgeous! Paderno del Grappa is a beautiful town. And the staff is very friendly and willing to accommodate! There was only one very small garbage can, in the bathroom. There should be another slightly bigger one in the bedroom itself!
everything are best. nothing
Location was good, the girls at the front desk were great,all in all anice experience The fitness center was just OK
location, facilities and cleanliness
The hotel and staff were charming!
I did not like the room because it is very uncomfortable and also the bed was dirty.The garage was quite close to the hotel but very expensive.
Beste Lage , sehr nettes und zuvorkommendes Personal, gutes Preis-Leistungsverhältnis
General friendliness and helpfulness of staff and the excellent location. No.
The hotel was well situated in the center of town, was clean and it had a good restaurant (great breakfast buffet!!) and other services. The staff was very friendly and helpful. The room we had (#204), although well-appointed, had some low ceiling beams and only two very small windows so it felt a bit claustrophobic and we did want to spend any time in it other than to sleep and use the nice bathtub.
We found the hotel a wonderful and relaxing experience after coming off a 10-day cruise . The hotel's hilltop setting/service is what one thinks of when speaking about the beauty of the Italian countryside..
staff-service-Elena was terrific
The relaxed feel and welcoming atmosphere. Fully functioning facilities, and no reason to criticise. The location was ideal for the town centre. The tea and coffee making facilities criticised in a previous online comment were actually available in our room!
Good location and the staff are always first class, rooms are comfortable, you are made to feel at home at the Bonotto. we enjoyed the stay and would return to this hotel. No
Friendly staff, clean, good location and excellent yet simple selection for breakfast, tall the hotel staff are great and give good service and I would like to mention Lena, Messamo, Giovarni and Renatta who gave once again exceptional service to me and my family. We stayed four time now at this hotel and will return when staying in the Bassano area None
big and comfortable rooms low quality breakfast, self-important manner from the concierge
Confortable and calm. Close to the city centre and to railway and bus stations. Price for internet acess was higher than indicated during the reservation.
The kindness of the staff. everyone was extreamely friendly. Good breakfast n/a
We've stayed there before so we liked the location and the friendiness of the Front desk and Breakfast staff, All rooms should have tea/coffee making facilities. not just the comfort rooms
It is a straight forward business hotel with little character.
Very well placed to enjoy Bassano and its many delights. Plain and unpretentious business hotel. The hotel is a bit souless. In the morning you could be in anyone of a thousand hotels.
The Hotel is very well situated . Calm area and nevertheless very close to the Center. I spent 6 Days with two small Children ( under 2 Years). I recommend it for family.
Very helpful and friendly staff. Couldn't do too much for you. Lovely rooms. Wonderful elegant restaurant serving top quality food and wine.. Need to be aware that the restaurant is closed on both Sunday evening and all day Monday - would have been helpful to have known this up front.
The staff - all of them - extremely efficient and good-spirited
Everything The location: close to an industrial estate..
Large, well-appointed room. Wonderful dining room.
The staff were always very helpful. The restaurant is excellent, and we had a very nice and quiet room as requested. It would have been good to know in advance about restuarant hours (closure on Sundays).
Landscape, but I guess in summer it looks much nicer Rooms were far away from the other buildings (restaurant, front desk etc.). Upon arrival it took quite some time to figure out where the front desk was and once we found it, we realized it was only open from 9am to 6 pm, so in case you have any kind of need/question after 6pm, there's no way you'll find someone who can help you. Not sure I would stay there again.
very comfortable room and very warm careful if you check in after 6pm, ring first.
Ideal location in the Veneto for touring by car. Excellent clean, well fitted-out apartment, with secure and convenientv car parking. Very pleasant and helpful manager. Good countryside view/outlook from appartment .
friendly staff location in an commercial area, not as close to historical center as indicated
The hotel was very clean. Not much to look at from the outside but very nice inside. The hotel is kinda in a strip mall. But was clean and safe. It was close to where we were going and worked out perfect.
location is verry nice. park is beautifull breakfast is verry poor
Big rooms in an elegant villa
The Veneto 'Villa' character of the settings the garden and the building. The silence. Some elegant 'playing up to the character' possibilities and facilites including food service.
Great hotel, beautiful garden en very safe place to stay and park your car. To far to walk to the city up the hill
Very clean and tidy hotel.Good price.
The facilities were quite nice and the staff was very professional. We thought the hotel also did an excellent job in providing personal service. I have no negative comments whatsoever.
The rooms were recently refurbished, it's an old historic building with all the new ammenities. wifi and good breakfast included We liked everything and would stay here again
The hotel was very clean, good value for money, and staff was very attentive. Free internet appreciated.
Outside seating arrangements. Beautifully designed interior reception, bar and other areas. Gardens exquisite.
Quiet location,friendly staff,very very clean and outstanding restaurant
The welcoming and warm atmosphere of the place and its surroundings, the great food served at the hotel restaurant (one of the best pizzas I ever had) and the wonderful attitude and service provided by the owners/staff made my stay a very pleasant one.
Clean room, very friendly people, good shower Basic breakfast (unitalian cappuccino), very narrow bathroom
The hotel has a good restaurant.
The restaurant of this hotel was also available to neighborhood and was so good at atmosphere, food and staff. We enjoyed a lot. Only one little negative point was a lack of lift because we all had to carry heavy suitcase to upstair even some staff helped to.
Very friendly personnel. Good breakfast
Good clean, spacious room with clean, new bathroom. Good balcony/terrace for open air breakfast. Efficient taxi service. Long walk from centre of town. No fresh fruit in breakfast buffet.
staff was helpful and friendly
Staff were very helpful. Superb outlook from the breakfast terrace. Bathroom was very cramped
Pleasant country location but near Bassano for sightseeing. Friendly staff. We had an excellent meal in the restaurant at a reasonable price.