the staff and the cost and quality of the breakfast the area it was located in was a little off putting - not very nice to walk around in - further into the city it was o.k. Not a place for a woman on her own.
Air con Noise and plumbing
Great proximity to the town centre. Good Value Late arrivals have to fend for themselves to find rooms across a car park (in darkness !)
very friendly staff and reception; extremely accommodating for family/baby studios are starting to show their age/ wear and tear.
Staff are very friendly & helpful. The rooms have been refurbished and are kept very clean. Slightly odd decoration-lots of flower stencils
The hotel is quite quaint and comfortable to stay in. The studio has a large bed, small kitchen and a small dining table with chairs. The bathroom is more spacious than that of many hotels in France. The owners are warm, friendly people who make an effort to speak English. The hotel is also close to a small grocery store and there is a laundry 2 minutes away.
clean comfortable rooms five minutes from town centre did not have the breakfast so cannot comment
very nice hotel the price is low so cexpect too much
Very friendly, good breakfast, clean rooms Breakfast room too small.
We stopped at this hotel en route to the south. It was convenient for the auto route, easy to find, clean, functional and the hotel team friendly and welcoming. Within easy walking distance of a number of restaurants which was great after a long drive. The facilities were no more and no less than we expected for the price paid, all in all it was perfect for an overnight stop over and we’d definitely use it again.
Clean and friendly. The price is a bit steep for a a one star hotel especially as there are cheaper three star hotels in the area.
breakfast is not really expensive,and correct,rooms are wide enough to be easy. it's not sightposted,indicated...
Facilities provided more room than many budget hotels, supermarket and restaurants nearby. Wifi readily available.
the staff (only one woman) was wonderful, she is very nice, friendly and efficient! the pillows are awful !!!
good overnight stop no
We stayed in the family room- large and clean, with good size shower room. Hard to find.
Helpful staff, Free internet, ideal as a stop over as we were on route to South of France. convenient location for motorway and facilities. Good value for money
Excellent facilities and cleanliness of rooms. The staff are friendly and welcoming and the hotels are within easy motorway access.
Excellent value for money. This is a clean, easy to get to stopover hotel.
very clean, quite, good internet access. better reception first appointment, more international TV channels
I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.
fair price below our expectation, hotel condition isn't good at all.
On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.
Nice central location. Good breakfast.Secure parking.
Good location, easy parking, excellent value for money. The hallways looked in need of refurbishment, and the first impression of the neighborhood was not good, but still good value for money.
Very good location and very nice room.
Excellent area next to city center, very good staff, clean, and cosy.Very large room with excellent desk and comfortable bed; in one word excellent. small advice : the internet connection could be better
Good location for stop over. Close to main routes and has all needs for a good nights sleep. Web site says restaurant open in the evenings. This was not the case when we arrived. Not what you want after a eleven hour journey.
No minibar, no coffee/tea in the room. Bathroom very small. Ambience dull and cheap.
The hotel was ideal for a stop over, the staff were freindly. The restaurant by the htel is very good The room was a bit shabby and the bedding had cigarette burns in it.
Perfectly adequate for one nights stay The map to find the hotlel was poor.
no restuarant open at weekends, I booked a non smoking room, is reeked of stale smoke, not at all happy.
Nothing and would not stay there again The hotel was depressing dark and smelt of stale damp The room was dark and badly decorated
Convenient location, easy to find. Beautiful background scenery Cramped room, tired decor.
the location was within walking distance to the tram stop making it easily accessible to the city centre The decor eas very dated, our room was along side a very busy main road, our air conditioning unit was inadequate and it was impossible to have the window open at night. On the floor, there was evidence of a previous guests nail clippings hair and piles of dust behind the doors.
I thought the restaurant was good value for money. We felt the rooms were a little bleak,although the bathroom was excellent. When we arrived we parked near the pool which appeared to be very run down and created a very bad impression of the hotel.
Location - close to the Motorway for an overnight stop. Breakfast not bad. Plenty of electrical sockets in the room. Bedding and bathroom clean, but carpets needed cleaning (or changing). Studied indifference, bordering on insolence, on the part of the female receptionist.
Personal of the hotel were very friendly and smiling. They were very helpful for all aspects. We reserved 1 family room ; there should be 1 room for all of us; as one couple and 2 children. But they gave us 2 seperated rooms each for 2 person. Our children are small and we did not want to sleep seperated but finaly we had to sleep 2 in 1 room and 2 in an other room.
Breakfast room was too small and understaffed. Quite a walk to the city centre through dark streets. Needs upgrading
Secure car-parking, friendly staff & good eating restaurant only next-door Lack of sachets of hot drinks in room & hot in rooms even with climatIsation.
It was very near the railway station and therefore easy to find. Breakfast was quite good.
the manager on duty was very helpful, and he spoke English. He recommended a good restaurant for dinner.
Easy to find, staff helpful and value for money.
Nothing 1. Placed in smoking although specified none smoking. 2. Offered non smoker after complaining but twin beds even though we had specified a double. 3. Eventually offered a non smoking double but it was on a floor undergoing renovation. 4. Rooms made you itch. 5. In worst area of town opposite train station. 5. Possibly the worst hotel that we have stayed in in the last ten years. 6. Worst hotel out of the five that we stayed in during this trip.
Good half way stop between spain and uk
Very good value for money, nice clean rooms, free internet, free parking, perfect choice for overnight during travel We had only problem but very unpleasant, during shower suddenly change temperature of water for very hot, happend more times, quite dangerous
Nice guy at the reception. Good value for money.
Comfortable bed, hot water, good breakfast. Very helpful person on check in desk.
Price, Location, restaurant availability, safe parking
Good location even though the area is built up. Restaurant next door was handy after a long trip. Good stopover location if travelling south.
Friendliness of my reception. Cleanness of the facilities. I did not have to look far to have something to eat after my long journey. My car was behind a closed fence I see as a plus.
Positioned close to motorway The towels in the room were dirty and looked like they had not been changed. There was also dirty water in the sink and the room in general appeared not to have been cleaned after the previous guests
The cleanliness of the place and the very available and very nice staff. The breakfast was really good and the site easy to find.
Good stopover location, safe parking, easy access from the motorway The breakfast basic but OK fot the price (5,5 EUR), surroundings
Enthusiastic welcome. Room was good size, clean & comfortable. Effective air conditioning. Close to decent restaurants. Private parking. Good price. Breakfast was quite basic but adequate.
Clean, comfortable rooms with good ensuite facilities Quadruple room was quite small and cramped. Unable to park our car in the designated parking despite requesting it in advance.
Nice and quiet No tea/coffee facilities in the rooms
the first time in the hotel was better than the second one
The location was convenient for both station and city centre, but... ...it is up quite a steep hill from the station in a sreet that is quiet and fairly dark. The breakfast room was a bit cramped and the poor receptionist had to double up as breakfast girl, which was unreasonable for her and guests alike. There was a lift, from reception to the rooms, but there was quite a steep set of steps from street to reception!
It was close enough to the city centre and very good value for money
Visiting Clermond-Ferrand an historic beautiful town. The parking at the hotel was excellent. It is near the railway station in a quiet tree lined road. The staff were most friendly and helpful. The breakfast was very good.
Very central.Clean and friendly Room was very small for 3.Breakfast limited - only raw eggs available not cooked
The price was right breakfast needed more choices of food
The secure parking, easy walk to city centre and the breakfast. The shower heads in both rooms needed a bit of attention, and the carpet on the stairs needs cleaning. The brochure in the room said there's a restaurant but there wasn't, however the staff were helpful and there's a good little restaurant just along the street.
breakfasts could be more variable
Main town square was only a 10 minute walk. The rooms were quite hot during the night.
Very comfortable and convenient No
Breakfast - quality and choice of food. Leaving room keys behind reception visible for all to see and possibly access.
We used this as a stopover after a long day of traveling and found the hotel to be very comfortable and clean with everything we needed,
Very clean and friendly staff
The hotel was very good and the and staff were excellent. Only a small complaint that the bed dipped in the middle, but otherwise recommended Only a small complaint that the bed dipped in the middle, but otherwise recommended
free Wifi throughout hotel no restaurant at weekends.....
The Breakfast buffet was not up to standard.
Location to the pretiest part of the city was good, Rooms finished to a good standards and clean We arrived expecting to use the reteraunt only to find it closed on a Saturday
easy access to hotel, friendly staff. Restaurant closed; laundry closed; credit card machine didnt work.
Very friendly and helpful reception staff Nothing for the cost involved
It was central. The staff were helpful and friendly.
warm welcome, efficient service, nourishing breakfast,excellent location. We would stay again.
Great spot if you need to be close to the train station.
Very welcoming. Comfortable and convenient and opposite main train station. Modernised 2 star hotel with all facilities and a pleasant stay. No, all good.
Very good breakfast
Quiet room (is was to the back), very easy ac cess from the A75 miotorway (only 500 meters!). Only 5 minutes drive to Clermont Ferrand and 10 minute drive to the airport. Only 3 min drive to a recreation area with losts of restaurants (junction 1 of the A75) limited food choice for dinner (so we ate out all nights). A farmer burnt thinjks in his backyard (next to the hotel) for half of the nights. if the wind is north-East it blows the fmes into the rooms.
Modern, clean and comfortable hotel, good restaurant and friendly staff. Near a motorway but roooms are very quiet with windows closed. Lovely views at the back of the hotel over the countryside. We only used it as a 1 night stop over so location near motorway suited us. N/A
Clean and comfortable for an overnight stay. Pity no snack or food available on arrival on Sat. eve - although I believe this was already mentioned - but I forgot! No, only as mentioned above no snacks available on Sat. eve.
Excellent facility - The front desk staff was friendly and accommodating, but only one person was on duty and checking in and our was slow. The restaurant management was abrupt and rather rude
A really good hotel, clean and comfortable rooms, great breakfast, conveniently located and friendly staff. There should be more hotels like this one.
Nicely renovated hotel, good quality fittings and bathroom. Great breakfast. Not really close to any shops or restaraunts
Simpel, clean hotel which looked great and was easy to find. For just the night this is an excellent hotel close the main road to Clermont Ferrand with a lot of restaurants. Paying extra for breakfast is always a downside, so we just bought ours on the way for a third of what they charged.
A nice clean and modern hotel. Close enough to autoroute to be very convenient but not too close. All rooms have balconies , our room had excellent facilities and a pleasant view over the countryside. Staff were very friendly and attentive. We used the hotel as a one night stopover and would certainly go there again. The restaurant was good, but for some reason it is closed over the weekend. I've no idea why, but this would be a put-off if I needed a weekend stop.
The staff is very friendly and efficient. I wasn't able when booking to reserve for a child as the third occupant (I believe because of booking.com's poorly designed website that doesn't allow to do so, unlike its competitors), and the staff helped out by upgrading me to a room with two beds without charge. Nicely furbished room. I confirm highway noise is not a problem.
Their restaurant is just fantstic and the service is excellent. We felt welcomed. the matelass - beds.
Friendly and efficient staff; we really liked the Art Deco surroundings. I felt it was a bit overpriced and although breakfast was lovely it too was a little too dear.
The close proximity to our relatives. The design and the spaciousness of the rooms. The art deco design. The price of the breakfast.
beautiful art deco hotel and room, friendly and professional personeel, lounge has a beautiful atmosphere and style, dinner was good, sommelier excellent with a natural quality to relate himself with the quests: silent humor, professional : very good.
Nothing this hotel is in need of refurbishment. The eveniing meals are highly priced better go into town.
Clean and food ok. Restaurant full and had to wait 45mins for a table in the evening.
This was a pleasant and comfortable hotel. The restaurant was good with plenty of choice for dinner and breakfast. Plenty of parking The bedroom and en suite facilities were rather small but adequate for an overnight stay.
Acceptable for a night stopover
friendly staff, good food, clean rooms ! bathroom was a little small .
the parking I found the bedroom a bit small. Difficult to get into bed as the second person
There was always someone in the reception, 24h and they had snack/bar 24h hours, too and the restaurant at regular hours. Good cleaning. The toilet was small, but ok if you are in business days.
The reception staff was efficient, friendly and able to speak English. The hotel is located very close to the Zone Industriele Brezet (where I had to go for business next day), the airport (taxi < 10 Euro) and on walking distance there is a shopping centre with large supermarket and simple restaurant. There a bus lines to the centre of town, but I did not need to use them. Breakfast buffet is adequate. The rooms are a bit small and missing comfort for a longer stay with 2 persons.
Clean, quiet & functional. A family room for 2 adults and 2 children was booked. Two, non-adjoining double rooms were provided.
Convenience of location, friendliness of staff and value for money. Signage could be improved on approach from minor routes.
Staff were very friendly. Location was good to transport and the centre of town. Outside noise was a problem one night
The Central Location was very convenient and the rooms were very comfortable.
The hotel is trying to operate with minimum staff costs. Therefore, reception is staffed only a few hours. At other times you use passwords etc. It seems to work but it does take getting used to. Hotel generally bright, clean and quiet. Our bathroom had an odour and hair in shower trap but receptionist was on duty and got into clreaning mode at once and cheerfully solved the problem. Hopefully a one-off problem as the rest of the rooms we used and the hotel generally were clean. Parking is charged for in a nearby undeground carpark, I was given a "first hour free" ticket that did not work, so 20 hrs overnight cost over 8 Euro
Excellent location just fifty metres from the new tramline, which should be mentioned on the website.
Very well situated. Friendly and helpfull staff, Good Breakfast. Good value for money. No serious drawbacks really. TV difficult to see from bed. Air conditioning slighlty noisy.
The friendliness of the staff and their helpfulness on all matters.
cthe lose to the city centre the staff were extremely friendly and helpful rooms were tidy and warm
The breakfast was great, the hotel is modest and older, but it is neat and the staff is courteous and helpful
I stayed here for two weeks and I was very comfortable. The room was spacious and clean, and had a large desk and a large cupboard for clothes and things. Even the bathroom was decent sized. The staff was very friendly and nice. The wifi worked fine. The location was perfect--the tram was just a few yards from the hotel, and the cathedral and shopping sites were just a short walk. The dark hallways. But that is a very minor point.
location, nice room, clean I prefer bathtub would have like radio in room
Good location, in a nice town, in a spectacular region. A pity there was no bar.
Staff had very good english and it really helped me as i didnt have any french. The buffet breakfast was very expencive at 12 euro per person
the breakfast bread was good that the only positive thing I found in this hotel. junior duite is definitively not a suite but 2 small rooms and one has a camp bed. bathroom is very old and durty so are pillow and blanket. Than looby carpet is really old, and durty. and finally if you need the elevator on the moning you may wait for 20 min to get the change to see the unique elevator full
Excellent location. Reception staff very polite and helpful and spoke both English & French. Handy to restaurants, transport and only short pleasant walk to the tourist old city and Place de Jaude. Found the aircon temperature set a little high and was not able to adjust it down (not a major concern and as we were only there 1 night, did not bother to raise this with the Hotel staff).
It was clean and comfortable. The staff were helpful. The cost of the breakfast was ridiculously high. It was not a good value. I also feel that during the period we were there, all the hotel prices in the city were inflated somewhat.
Friendliness Didn't clean up a spill on the carpet after the first night
On arrival we had a problem with our room but this was sorted out promptly, professionally and to our utmost satidfaction. We found the staff very friendly and helpful, The location was close to the city and restaurants. The hotel restaurant was good as was La Table de Thierry in the old town.. There are 2 type of executive rooms and this should be pointed out to guests on booking.
The vicinity to town Too high cost for this kind of hotel. Accomodations (double beds separating), very uncomfortable. Room too hot, could not adjust temperature, very uncomfortable. Parking fee is rediculous, that is taken advantage of the customer. Noisy room.
We stayed at the hotel during a trip to watch rugby. It is well situated for walking into the town centre and catching a tram to Stade Marcel Michelin.
The staff were very friendly and the partner restaurant good. The underground car park was a bit of nightmare going between the two floors as the ramp was very narrow on the bend and is very tight for a mid range saloon (which was brand new and so we didn't want to scratch it!!)
The house keepers talked to loudly outside, making it hard to sleep. And also if you stay on the groud floor, you can hear all the movements on the room over you, so if the person in the room wakes up before you, you'll probably wake up also because of the noise.
Comfortable stay, good overnight Hotel away from the noise of the Autoroutes. Could be difficult to find without a Sat. Nav. We liked the air conditioning in the rooms.
Breakfast! The hospitality tray in the double room only catered for one person.
Friendly staff, clean rooms All ok.
the staff was friendly and helpful, the location was very good
Nice, clean, good beds,good restaurant, good and healthy breakfast, good service.
My daughter and I booked for six nights, stayed an extra night and then moved to a hotel at the Paris airport. We both missed Le Saint-Joseph. The owner is very helpful and nice. My daughter will live in CF for another 7 months and she plans to go back and get coffee or a drink in their bar and use the wireless internet. It was a quiet neighborhood and we enjoyed seeing the Farmer's Market on Friday mornings. With breakfast in the mornings you get real French flavor as the locals drop in to get a cup of coffee. We were very happy with our experience.
Got lost in Clermont Ferrand but Madame came out to find me and guide me to the hotel - fantastic service! Unpretentious hotel no frills but ideal for a stopover. No tea/coffee making facilities in room and decor a bit dated.
We were able to sleep in two rooms next to each other with our two children. The hotelier was very friendly. No
Good sized room, large windows overlooking street, good shower, friendly staff, good location if travelling by rail, good breakfast. Old tv not much choice of channels but ok for stopover; narrow staircase
Extremly friendly & helpful owner. Clean, basic and just what we needed and expected. Thank you Lack of shelving in the bathroom & location of power sockets
The manager, M. Guy Gatignol, was extremely helpful from the time we arrived until our departure. He carried our heavy luggage up to our room upon arrival and brought it down when we departed. He also was very kind in arranging our breakfast, calling our departure taxi, and providing very useful information about restaurants and various interesting tourism sites. M. Gatignol was an excellent representative of your hotel. There were no bad points.