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Friendly welcome Excellent breakfast Very peaceful
The room was clean and comfortable, the staff were friendly and helpful, and it was good value for money. The outside of the hotel was a bit of a mess in some areas (the areas just off the car park, and towards to side and rear of the hotel, so the external visual impact didn't do justice to an otherwise really nice place). I couldn't get the TV to work, and there weren't any instructions for it - and although the nights at this time of year are getting cold, I had to find the room heater switch and turn it on myself.
The overall level of accommodation and equipment of the room was excellent. The restaurant facilities and the quality and choice of food both in the evening and for breakfast could not be faulted. There were no bad points
unable to comment positively. it wasn't really ready for guests, a work in progress of improvements i think. The man who dealt with us at reception and at breakfast had very poor communication skills.
Freshly cooked, quality food. Friendly staff who looked after us. Comfy, relaxing atmosphere.Would recommend this guesthouse and would go again. Shower temparature varied wildly.
The room was clean and spacious. It was well located close to town, which is what we wanted as dropping our daughter off to Uni. We could take our dog, which was great. Breakfast was very good.
Clean and friendly. First class breakfast None
Very friendly and clean, we will deffinately stay again. Fabulous breakfast!
Staff were very friendly and helpful. Room was very clean and well maintained.
Food was amazing, and fairly well priced! Staff were very friendly and helpful. The room was clean and tidy, the setting and location were great, the access was easy, ample parking, the room was well equipped too. The view from our room over looked a messy storage area at the back of hotel. The receptionist wasn't particularly as tidy as you'd expect in a 4-star hotel. Some aspects of the hotel were in disrepair (sign)etc.
We had a great time. Nice location, nice bar and food. Very good value.
An old-fashoined family hotel in a beautiful location so much better than the usual corporate image
Very large, comfortable, clean room. Friendly and efficient staff. Real ale in the bar. Great breakfast. The corridors look a little worn around the edges. No mobile phone reeption
Attractive hotel in beautiful setting. Main restaurant was a bit "over the top" but the bar/tearoom menu was adequate in its place.
Very Old world. Just my style. The room was great. Food was great. The beer was great. and the welsh Malt whiskey was a real find. Just a little over priced, £127 for the Duke of Newcastle suite. The bathroom needs Sprucing up a bit.
Hotel roomm Poor meal at lunchtime
Staff were very friendly .
The friendliness of the staff and the sound of the waterfall in the background. The walk to the waterfalls was well worth the time, effort and money. TV stations were lacking, but you don't necessarily go there for the TV.
Location & Price Dining facilities and uncontolled heating
One hour to have dinner, and it was not good...