Value for money
Distance to city center
|Boston Logan Intl|
Distance to airport
|"Beautifully appointed rooms and very comfortable"||(in 52 reviews)|
|"Staff were all helpful & fantastic!"||(in 73 reviews)|
|"Walking distance to TD Garden"||(in 30 reviews)|
|"No coffee maker in the room!"||(in 4 reviews)|
|"The mini fridge was not working"||(in 3 reviews)|
|"The room was freezing!"||(in 34 reviews)|
|great location||in 139 reviews|
|staff was very friendly||in 139 reviews|
|small room||in 136 reviews|
|bed was comfortable||in 66 reviews|
|valet parking||in 50 reviews|
|td garden||in 33 reviews|
|wine tasting||in 32 reviews|
|street parking||in 30 reviews|
|coffee maker||in 20 reviews|
|walking distance||in 15 reviews|
|additional fee||in 14 reviews|
|bit far away||in 14 reviews|
|north end||in 11 reviews|
|mini bar||in 10 reviews|
|beacon hill||in 4 reviews|
|comfortable hotel||in 2 reviews|
Friendly front desk staff
Not a good location. Overpriced. Cannot find a taxi at front door. Huge problem with intoxicated guest, kept me awake and upset. Will not return
The staff was very friendly and the location was great to get to everything we wanted to do.
It was to expensive for what I got in return. No fridge, no microwave in the rooms. The parking is was also expensive.
Noisy. Insulation was very bad. Could hear next door talking. Facility is very basic. For the price paid not justified. More feel like a 3 star hotel.
Front desk manager was not professional
Terrible unprofessional and incompetent front end manager. Would never go back here
Not for everyone
Very friendly and helpful. Rooms clean. Good location.
Small bathrooms with no place to put things. Not enough room in king room to put two suitcases without tripping over one of them. Parking per night $45 which to me is high. Prefer coffee in room.
A bit of a disappointment
Valet parking was ground-level and adjacent to the hotel, so the few times we needed to access the car to fetch or store things like umbrellas, it was convenient. Housekeeping did an excellent job of keeping the room tidy.
Hotel location was not great; one block north near the garden is a little shady. This also means any time there is a Garden event, access to the hotel can be very difficult by car (other times are just fine). The floor often smelled like marijuana. I guess the hotel allows pets because whenever I got off the elevator the dogs in the neighboring rooms all started barking. Weird.
The size of rooms bathroom layouts and more....
Kayak's system sucks
They let me book this hotel. I arrived only to find that the Kayak system had listed it as available and accepted my money but not secured me a room. The hotel had to turn me away and I had to go find another hotel. It sucked.
Nice for a short stay
Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
North End / TD Garden
Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly!
It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end.
Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
Helpful and polite staff.
Given the size of the hotel, the area, and competition, felt that $400/night was a little too pricey. Also, just make WiFi access complimentary without having to register with Kimpton or pay $10/day.
We have stayed at the Onyx Hotel before and both times enjoyed our stay. The hotel is clean and the location is key when attending events at the td Garden. The king bed was also very comfortable!
Excellent location. Helpful friendly staff, large rooms.Clean.
Perfect location. Large rooms. Very clean. Staff friendly.
No hot tub or pool
close proximity of bank north garden
lack of breakfast
excellent service at the front desk!
rooms way too small! bar/restaurant facilities were poor.
The Kimpton Onyx Hotel is a mixture of sophisticated style and New England charm. The lobby bar is a low-key area that’s decorated in an urban loft vibe. It is a place for guests to play board games, enjoy craft cocktails, enjoy the game on television, or enjoy local microbrews. After relaxing in the bar, guests can go to their spacious rooms.
Guests can choose from a Double Double Deluxe Room, King Deluxe Room, or the King Premier Room. The Double Double Room features two double beds with a down comforter and soft linens. The 280-square foot room has a 46-inch HD flat-screen television and iHome Sound system.
The King Deluxe Room measures at 280 square feet with one king-sized bed. As with the Double Double room, the bed features soft linens and a down comforter. The room features Atelier Bloem amenities, a 46-inch HD flat-screen and iHome sound system.
The King Premier Room is 325 square feet and has a single king-size bed. The soft linens and down comforter are accented by Sherlock Holmes-inspired art. Guests can relax with Atelier Bloem amenities, a 46-in HD flat-screen TV and iHome sound system.
The Kimpton Onyx Hotel has handicapped-accessible rooms. Their Double Double rooms have roll-in shower options for guests in wheelchairs. There is also a tub with grab bars. The King Deluxe Room offers hearing impaired accommodations with communication features, which is available in all accessible rooms.
Other amenities include a 24-hour fitness center and hotel bikes for guests to enjoy at their leisure.
based on 365 reviews
Value for money
Policies vary by room type and provider.
Kimpton Onyx Hotel is located at 155 Portland Street in West End, 0.3 miles from the center of Boston. New England Holocaust Memorial is the closest landmark to Kimpton Onyx Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Kimpton Onyx Hotel.
No, Kimpton Onyx Hotel does not offer free Wi-Fi.
No, Kimpton Onyx Hotel does not offer free parking.
No, Kimpton Onyx Hotel does not offer free airport shuttle service.
Kimpton Onyx Hotel is 2.7 miles from Boston Logan Intl. Kimpton Onyx Hotel is 13.3 miles from Norwood Memorial.
No, Kimpton Onyx Hotel does not have a pool onsite.