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Location was close to most points of interest in downtown/waterfront Boston. Large lobby and helpful staff. Clean. Would rather have traded nice large entrance and lobby area for a better room size and traded the standard (double) bed for a queen size. Price for what we received was a little on the expensive side. Hotel claims to be 4 star but it doesn't quite make that level. WiFi should have been included as is becoming standard at hotels of this level
The staff at the back hotel bar was friendly, excellent and accommodating when the kitchen was about to close in 5 minutes. He even offered to get Guinness on tap from the front bar the Last Hurray. Rooms were clean and they were able to accommodate us with a better view. Bed is comfortable and linens are nice thread count. Decor is classic, wood paneled, gold, red and mustard yellow-- and reminded us of Stephen King's The Shining (where the film was made). Wifi is not included if you book through a third party-- they should change this policy as a courtesy. Drainage in tub was a little slow but this is true of most Boston older buildings.
Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark. Room was rather small, no free wifi.
Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for. I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.
The historic beauty of the lobby. Desire queen sized beds. The maid inadvertently picked up my husband's tuxedo shirt when changing the bed linen. Although we reported the loss, no one has contacted us since about ever finding it? A disappointed guest :+(
Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.
This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.
Rooms small. Views terrible. Bathroom really small. If you can, select another hotel. Small. Needs renovations
Nice Location Room was tiny, outdated decorations, you spend hundreds on a room and they want to charge you $10 day for internet. Stay somewhere else !
Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable. Room was a little small but wont stop me from staying again. No free WiFi.
Not a detail was missed. Truly a 5-star experience!
The bed was too firm. Had a hard wire around the edge of the mattress. No Iron, No Microwave, No Fridge. The shower was tiny.. really small. Not comfortable at all.
Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.
Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant. I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.
- Simple check in and check out procedure. - Some complimentary amenities in the morning (free coffee and fruit) - Good location for business - Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom - Communal iron and other in-room amenities takes some getting used to - Not recommended for families traveling with children as there's nothing for them to do on-site.
Great location, rooms were clean, a lot of ports/outlets Room is kind of small, a bit pricey for the size of the room
Bathroom was pretty small.
Location, price. The air exchange in my 11th floor room was intermittently noisy. I could not sleep. The staff put me in a different (and slightly larger) room the next day, but were not particularly apologetic. They seemed indifferent.
The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost. Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!
Free bottled water and fitness equipment delivery to your room were nice perks. Walls are thin.
Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent. The heating unit in the room was noisy. The breakfast was skimpy; commercial granola bars, oranges, bananas, coffee from machine (all impersonal).
Thin walls; heard neighbors
The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice. Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.
The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay. The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.
Good upmarket hotel at reasonable price with helpful & friendly staff
the rooms size and style
This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience. The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.
The customer service was outstanding! So professional and attentive. Can't wait to go back! I can't say anything but great things .
Staff very helpful Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.
the hotel had an excellent location in the middle of town and right across from quincey market and all sorts of historic places also near the water. I did not like the colors in the room, not really funky and stylish
Friendly staff, clean room, superb matresses.
The location was great especially in proximity to public transportation. The decor was simple and comfortable. The noise coming from the hallway and room next door was somewhat bothersome. The lounge on the groundfloor became a night spot on the weekend and guests are continuing to party going back to their rooms. The acoustics in the lounge were very loud as well.
I actually like the location, since it's a little quiet. It's clean and hip and the staff is not in your face, but always helpful when you need. It's a tasteful place to stay.
Cleanliness, bedding. I really missed a coffee pot in room and thought wifi should be gratis
Walking distance to all central Boston. Fantastic location Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing
Nice doormen Cramped rooms that were not sound proof. No character to the rooms
The location was perfect for seeing almost everything in Boston. You ar eright in the centre of things yet it is not noisy like some hotels right in the hub of town. 2 things - No coffee maker in the room...thankfully coffee shops were close by...and having to pay for Internet in business centre
I encountered a few problems and the staff acted immediately to accommodate me.
Close to work, comfortable bed. No in-room coffee, very weak shower stream, no breakfast buffet, no desk, AC that blows right on you, lights that are impossible to adjust.
Great location , clean, spacious, comfortable beds, quiet Parking. A few blocks away and cost an extra $30. No breakfast.
My wife and I stayed in Boston for a quick getaway and were very impressed with the hotel. It offered a clean room with a comfortable bed. The location is the reason to book this hotel,
Very clean, modern look, staff was friendly and helpful. Unable to block out light from the street with blinds. No on site parking available. A better discount on local parking garage would make this hotel one of the best affordable stays in the city.
Location was great close to everything. Price for the location you cant beat it Parking was a block away and it cost $32 with there discount.
Centrally located, nice comfortable rooms. Breakfast available starting at 6am. Not enough in room lighting. A second mirror in bathroom would have been nice.
Location Value Room size Quiet heating/cooling system Staff The blinds. We had an interior room with the window looking out into the hallway. No big deal except that they used a $15 Wal-Mart blinds on that window and had a blue light in the hallway that was on all night long. The room was bright...all night long. If you're a person that is at all sensitive to light in your room at night, this may be a deal breaker. If you're management reading this, put up some blackout curtains or turn the stupid light off at night! This was my only qualm, otherwise it was a great place.
Location was next to Faneuil Hall/Quincy Market...good price for that area Couldnt control temp in the room..froze all night
The morning staff was nice The evening staff was a bit rude Had a lots of ants in our room!!
Room and hotel were nice. Location was very loud. It was friday night and the noise outside did not stop until after 4am (car horns, loud drunk prople, police sirens). We literally got no sleep due to the extreme noise.
Rooms were small and dingy and poorly lit.
The Meritage Restaurant was outstanding. Our view was magnificent and the staff was very attentive, they seem to like what they are doing. The maid service was a bit inconsistent.
View of the sea & quality service Breakfast not included in price. Overall cost too expensive (bed+breakfast+taxes)= more than 400 euros per night)
The hotel is but not more than that !
Wonderful location with a world class view of the Boston Harbor, the airport across the bay and the flashing lighthouse at the mouth of the Atlantic beyond. Very good downstairs staff, lovely restaurant and bar, and spectacular if you like boats, the water, watching the weather and walking to the aquarium, etc. Easy to get to by water taxi from the airport -- an adventure. The sheet on the bed had what was certainly a fresh red blood drop on it -- like someone had cut them selves and didn't know while making the bed -- when we finally came in late the first night. The staff took care of this and the room was very clean after that.
A fabulous location, with great views of the Harbour, made the start of our New England trip something to remember
Location and atmosphere Received a queen size not the king and there were issues with the minibar
breakfast at this hotel is below hotel standards!!!
Excellant facility, perfect location, easy walk to Little Italy and other shopping, Fennial Hall. NO
A tad expensive, but beautiful for that special treat. Location, quality, services, staff friendliness, all 10/10.
spa , pool . close to gardens .with transportation. good food at a fair price $44.00 parking was a one time fee which is fair.will promote and stay again everthing was great!
This was a great place Nothing bad to say here
The staff could not have been nicer in particular the Concierge Desk It was expensive but because it was a conference we stayed there
We loved our stay in Boston! This hotel was situated right in the middle of downtown within walking distance to mostly everything! We had such a great time. Staff was extremely kind and helpful, especially the doormen! I will definitely stay at this hotel again next time I go back to Boston!
It was incredibly functional--I stayed in a clean, nice one bed room and for my needs it was perfect. The only thing that didn't quite work was the fact that I was relying fully on public transportation and it is a solid walk from the closet T stop. I could do it, but if you have kids, or ladies, if you're wearing heels, plan to take 'em off to get there!
Location and room size Staff, difficult to work with. Room was not clean (mold in the bath tub, sinks leaked)
Awesome staff. They helped a lot with restaurants and hot spots of Boston. They asked if I'd like a spacious room.. I got a regular one oddly shaped. They had construction going and woke me up with drills and hammers at 730am both the nights I was there
We only stayed for one night, but this was the perfect location. Easy walking distance from New England Aquarium and Faneuil Hall. There was a loud commotion outside from one of the area bars at 2am that continued for 20 minutes. I could hear it from all the way up on the 11th floor
Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!
Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor... Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.
We enjoyed the Hilton very much! The rooms were extremely clean and cozy. The Location was ideal for enjoying the night life however.... when we were trying to sleep it was extremely loud. We heard people throughout the hotel all night and everything going on outside the windows. Otherwise everything was wonderful!
very clean, nice room, fantastic staff heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.
The staff was wonderful, very polite and helpful. The hotel was very clean. The beds were quite comfortable. The room was nicely spacious. It is a lovely hotel conveniently located for the tourist. The appointments were a little less than expected considering the expense/level of accommodation. Nothing major. The furniture was sub-par - the drawers didn't close well, the closet door light weight. The phone lines did not work. There was on-going remodeling work to which the trouble with the phones might be attributed however the issue was not resolved within our four night stay.
Location was great. Everything was in walking distance. Room was clean, bathtub and shower was fantastic. Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.
Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.
Nice room, helpful staff, reasonable prices Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...
Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk. Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.
Location is great for exploring Boston - but if you don't want to hear the late night crowds at Quincy market-make sure to speak up. The wine list in the restaurant is extremely overpriced and unfortunately I was served a bottle of wine that had not been stored properly and had turned. The bartender didn't agree but had the manager bring me a new bottle. That bottle was better than the first but still not tasting quite right-but we kept it because it was too much of a hassle.
The hotel is very clean and the staff was really nice and helpful There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!
Stayed here twice. Both for location. Room rates are pricey but you are in the midst of downtown Boston. The in-house restaurant was serving a $20 lobster dinner special which was fantastic. Valet parking is easy and staff is very courteous. There is an extra charge for valet at $49. Again very pricey but if you are staying for a few days it evens out. The room was a standard king that was comfortable, clean and spacious enough for two. We were provided a mini fridg gratis. The usual outrageously overpriced mini bar is present along with bottled water priced at the level of alcohol. Several newspapers are available free. Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.
Convenience was superb.
Loved the location, the amenities and the service. We've already booked our stay for next year! difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.
staff was terrific and service oriented. price for valet parking was steep.
Location Comfort Price was for location. Have stayed in HI Express with just as nice rooms for way less than half the money Charge for WiFi in room Do not ever touch mini bar. You will be charged
Great location, staff was great, hotel was beautiful Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm
Phenomenally friendly staff, offered us free wine and Cokes and party bag for the kids. Unnecessarily nice!
Very nice location and the staff were tremendous. The room was well decorated and clean. The service was outstanding.
Hotel was very clean, staff was very helpful and friendly, great central location! Nothing
The location of the hotel couldn't be more perfect. Upon arrival the staff was very inviting and accommodating. I was fortunate enough to get a corner room with spectacular views. The bed and pillows were extremely comfortable, and they're dog friendly! If your looking for a great place to stay within walking distance of Fanueil Hall, Nine Zero is the place to stay!
Comfortable bed. Beautiful furnishings. Excellent service.
Appreciated the glass of wine at check-in and the staff were polite. "Upgraded" room was very tiny and the bathroom shower had mildew and stains. The bed was comfortable until I woke up with a bite mark on my leg and wrist. This place is overpriced and feels like it hasn't been maintained like other hotels. Won't stay here again.
Where to begin from the location to the staff to the rooms. Really could not ask for more!
Step out front door and you are on the freedom trail and ready to go Location
Great location. Wish the valet parking was complimentary
Great value for money. Good restaurant -- functional for working and meeting. Decor and some amenities starting to get a little dated. Humidifier supplied did not really work. Internet in rooms slow.
Loved the attention to detail liked comped champagne and strawberries for our anniversary, our wedding pic in the room and the free parking we got by using the secret code, currently 'cannonball'. We missed the 5-6 free cocktail hour but were given 2 glasses of wine on check in. Make sure you know the secret code and join their rewards program for perks. Nothing!
Like the vibe and decor Rooms were pretty small and gym was tiny
Everyone was extremely nice and helpful! I'm a NYer so that means a lot!
Location The size of rooms bathroom layouts and more....
The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly! It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.
We had a great experience. The costumer service and location were excellent.
The room was fabulous; clean pretty and had amenities in case you forgot anything! Staff was friendly and helpful! 24/7 valet parking with come and go access As you please. Also cheapest pRking in the area.
Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.
Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end. Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.
The room design was modern and clean, but the size of it was really difficult to move around in. The front desk people were so nice and helpful. For the price, I really do not believe I got my money's worth. The AC was set on some Eco setting that only ran when there was movement in the room, it was hot and uncomfortable and i slept terribly. There was no soap in the shower and our view was of a pile of garbage out the window. Also, to valet park it was 47 dollars, which should be free. after spending 355 on a small room.
They let me book this hotel. I arrived only to find that the Kayak system had listed it as available and accepted my money but not secured me a room. The hotel had to turn me away and I had to go find another hotel. It sucked.
Very clean rooms, super friendly staff, great room service and the shower products are awesome! Mini bar in the room only had soda and tonic water- no alcohol.
It needs updating. I thought it was too expensive for the quality of the rooms
Staff very helpful. The price of brunch.
Very attractive lobby area; extrenely personable and professional staff. Bathrooms and towels were not what a hotel charging $700/night should be offering.
On the first day of our trip -the water and chocolates in our room. The fact that each time I called the concierge or front desk they referred to me by name, all in all it was very obvious that the Langham goes the extra mile that sets them apart. No
le confort de la chambre late check out was not possible! Le concierge didn't inform me although I asked that the limousine driver xwsa waiting for me. I took finally 35 min until I could find out!
Excellent service, polite, helpful staff, really could not be faulted. Although expensive, you get what you pay for! No
Excellent quality, facilities, location and service Charge of 30c per minute for Internet access was excessive and seemed unnecessary while paying about $300 per night for the room
Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won A bit pricey. But hey .. Its downtown Boston
The building is excellent .The rooms are not big enough.
Excellent to stay, but cost is very high for business people.
The atmostphere and staff were exceptional I didn't get to stay longer
The excellent service and perfect comfortable room.
We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
The studio room was ok and nicely furnished It was incredibly noisy, street traffic, garbage trucks, whining and motors running kept you awake from 2.30-5.30am every morning. I am afraid teh hotel was unworkable as a business hotel, and only possible as a holiday hotel if you are a heavy sleeper or a hard drinker so that you could surivive teh noise. I'll never stay again nor would I recommend it. Sorry. Having booked 2 rooms and paid so much a night I was utterly disappointed. Complaining next morning to the front desk about the noise, the receptionist was talking to me and then said "hold on" picked up the phone and started arranging some other booking with the caller. Don't Americans do basic manners anymore? Please note this is not a complaint, it was rude, noisy and expensive.
The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
Fifteen Beacon was beautiful, staff was so helpful and servicing that we felt truly carefree on our vacation to Boston. The rooms were excellently appointed, fashionably contemporary and spacious. We loved the fireplace, the four post bed and the privacy, it was the perfect intimate setting amid the busy Boston city life.
Friendly, considerate service, hotel cars to take you around Boston and good food from room service, also dog friendly. They charged us more than our original quote
Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Valet guy. Drawing on room wall. N/A Front desk staff - rude, unhelpful, not knowledgeable. Literally acted like cared zero shits about your hotel and your guests. Upon check-in they seemed upset, acting like our arrival was imposing on their evening. It was raining and we requested an umbrella, which meant she had to leave the counter, this had her huffing and puffing. No greeting upon entry, ever. Not accommodating, whosoever. Just poor, poor service.
I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.
Location, beds and pillows very comfortable. Clean except for under sink and mold in shower. Room was extremely small, bairly ok for one person, VERY cramped for two.
Fun and incredibly hospitable staff. Great location and walking distance to bars/restaurants. Comfortable and modern room. Will stay here again!
I loved how nest and clean the room was. For two people the king bed room would be a bit crowded. The staff was very friendly and helpful with each contact I had with them. . I enjoyed it immensely.. Only the size of the room. It would be tight for more than one person.
Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
The staff was extremely helpful and friendly, especially Fred! I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.
We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!
Great service, great location, and a unique feel to the overall hotel.
Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
We love staying at this hotel. We had a great view of Quincy Market and the city landscape. We like being close to the North End. Our room was clean and comfortable The hallway on our floor was a little dirty. Used glasses and dishes placed outside of rooms waiting to be picked up along with some spilled food on the rug.
Maid service very good Front desk personal room outdated Charge for wifi Security staff at front door very very intimidating
Staff permitted us to check in early. Excellent Location.
The whole hotel was impeccably clean...wonderful. The room service was super fast. The location is close to so many great things in walking distance of hotel! The maid service was terrific; very friendly and thorough. The internet was fast - once you got on it. For a luxury hotel, internet connection is typically included in the price of your stay. As a Marriott rewards member I was surprised it was not free...apparently I was not at the right level. The parking was overpriced - one member of our group parked and $51 a day was extremely high. The cluster of cars, buses, taxes etc at the entrance was poorly managed. Pedestrians were at risk, guests at risk, and children at risk - there did not appear to be anyone in control of the flow of traffic coming in an out of the entrance area. High risk.
Clean room and lots of amenities. Great location and easy access to pretty much anything. We used point for the room. Cost is pretty high, so if considering cost with other hotels others could be a better value.
For $575 they could at least provide coffee and a morning newspaper. Bathroom was small and old.
Clean, comfortable, GREAT location, excellent amenities, friendly staff, good restaurant and bar. Definitely will be my choice of place to stay when I return to Boston!