|Phone Number||+1 617 423 1112|
|Dress Code||Business Casual|
|Executive Chef||Jason Wagner|
|Location||101 Arlington St. The Castle at Columbus Ave., Boston, MA|
|Price Range||$31 to $50|
|Phone Number||+1 617 423 1112|
|Dress Code||Business Casual|
|Executive Chef||Jason Wagner|
|Location||101 Arlington St. The Castle at Columbus Ave., Boston, MA|
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Great food and service
The food was exceptional but a bit pricey. The service was subpar.
Amazing service, great food, cool atmosphere. I highly recommend and will be returning in the near future.
I have always loved This S&W location, and today just made me realize once again why. Food is amazing. Service is second to none. You really walk away feeling like it was worth every cent. Amazing. Thanks again!- former Bostonian now living in Park City, UT
We had a very nice dinner, but unfortunately, one person in our party of four got food poisoning on the prime rib. We had a great dining experience, but will not return to this restaurant.
The food was bad. I had food poisoning after the caesar salad. The steak was too salty and considering this is a steakhouse you would expect this place to know how to cook and season their meat. Their roast chicken seem as if it has been roasted for too long... very dry. Overall, food is not good. The ambience is noisy, probably because it is restaurant week, but it is a lot of money for very bad food.
VERY DISAPPOINTING!\r\n\r\n- Brown lettuce in the salad\r\n- Way oversalted steak (and I love my food salty, but this was too much)\r\n- Filthy silverware (nasty looking large crusty thing on spoon and knife)\r\n- Rude waitstaff (one actually walked by and slammed into my mother and didnt even stop to say excuse me or sorry!)\r\n- Rip off for restaurant week (entree is only what you get- you have to pay for side dishes separately and they are $9-10 each)\r\n\r\nTo top it all off, we all got very sick about 1 hour after leaving and spent the next day and a half recovering from the food poisoning. NEVER AGAIN!
What a great restaurant and experience. Staff is very knowledgeable and professional.\nFood and drinks excellent. My only reserve would be that the delivery of our meal took almost an hour (was busy but not crazy) and we ordered the seafood tower for two $68.00 not worth the money. On another note if you are interested in architectural design I would recommend going just to see the interior.
Absolutely the stereotypical visit to old school steakhouse. Despite it being a chain, it still comes through. Expensive, well cooked steaks, excellent sides, solid service. You want new, funky, different? This ain't your place. Want a good steak and kick ass Manhattan and are willing to pay for it? This is your place.
Excellent spot in all aspects. Food, service, and ambiance were outstanding.
I would give this zero stars if I could. Of any steakhouse experience I've ever had, and I've had some sub par ones at other similar chains, this one was by far the worst. \n\nIt started fine, then quickly devolved into chaos. The waiter got us the wrong steak cut, despite the fact that I had double checked because he had seemed unsure. One of the steaks was a charcoal briquette, while the other was pretty good even though it wasn't what I ordered. The two glasses of wine we received were filled at wildly different heights: one was basically twice as filled as the other. When we pointed out that the steaks were not the ones we had ordered and tried to discuss what must have happened, the managers and waiters were condescending, rude, and walked away when my girlfriend was mid-sentence. I'll add that the sides were cooked poorly Later, they admitted their mistake (I'm guessing we got some other tables steaks/sides, but it was impossible to speculate when so many things were going wrong) and tried to make up for everything by offering (actually, FORCING is a better word) free dessert (which we declined) and a to-go box of the steak we had actually ordered (also declined). The entire time was an ORDEAL, so if you want to spend money on an ORDEAL, boom, here's your place. It's downright criminal if you go here when there's so many better steakhouses and other restaurants in Boston. Learned my lesson the hard way.
The food and dining experience were both incredible. I can't say enough amazing things about our waiter!
This was a special valentines dinner that had a shadow case over it by poor service. Spending $300 for a couple you would expect different. Getting us in and out was first priority to the waiter. She even suggested serving the apps and main course at the same time. What a way to blow my expectations for a special night!
It was Valentine's Day & there was not a lot of people there. It was a very nice place. I felt like the seating was very close to each other and we can here everyone's conversations. The server was weird. It was an older gentleman he didn't know the menu very well and he kept on saying I will be right back. He forgot to bring me bread and brought bread to the other people being seated. I asked the gentleman that brought my salad to the table and he brought me bread, not even my waiter. The food was very good though.
Steak was much smaller than someone else in my party who ordered the same thing. Too charred on outside where it was almost crunchy. Inside a little overdone. Food took a while to come out.
The Restaraunt was terrific, we really enjoyed again, our 6th visit
Sherryll, our waitress, was the best. She is very knowledgeable about the steaks and wines. We visited there a year ago, and I watched her with another table. I commented her back then, and last night we were lucky enough to have her as our waitress. This place, and all it has to offer, is worth every penny.
THE WORST dining experience in my life. Waiters and staff treating you like an amateur. Parking staff that messes up. I guess the rumor is true - If you're not white, you're nothing but a douche to these people
I love the decor and history of this location. While I've had better meals at different S&W locations, the food was still good quality. I will also say the service at this location was outstanding. From arrival to departure each staff member will make sure you are happy. I'd go back.
By far my favorite steakhouse in Boston. The rib eye is amazing!
Spectacular service, food and ambience. The staff was amazing, friendly and upbeat. The food was out of this world! Our waiter recommended the creamed spinach and mashed potatoes to be mixed. (delicious!!!!!!!) Hands down , the best dining experience we have ever enjoyed. This place was recommneded to me by my coworkers who are also foodies. I brought my other half for his birthday. It was beautiful! Thank you!
It's was my husband's birthday celebration! Everything was SUPBERB! Sherryl took great care of us! The food was delicious, as usual! Every time we go there we are not disappointed, from the quality of the food, the friendly warm atmosphere, as well the superior service! I would highly recommend Smith & Wollensky, Back Bay Boston to anyone!
I would rate this Steak House:\nAmbience 2 stars\nSeafood 2 stars\nMeet 3 stars\nService 2 stars\nMeet was just ok.\nSeafood tower for 2 (half of the small lobster tail and one small lobster claw. How it possible to be for two people )sounds big but it is really really small size ,for $68 completely rip off .\nPassion fruit tart desert was half frozen ,\nespresso not in the right cups (it was for cappuccino)\nand instead double shut were at least 4.\nAnd we ordered 3 espresso and they brought 2.
Celebrated my husband's birthday here the other night. It was a week night before a snow storm, so the place felt deserted.\nOur waitress was very friendly and attentive.\nThe food came out good for everyone, except for one person, who hated their steak.\nMy food (filet oscar with the side of mushrooms) was very good, I'd definitely have it again.
The service was fabulous! Thanks Daniel! Our experience was fabulous.
If you love steak, this place is great! The service was very good as well.
Service was outstanding. Josh was attentive and seemed to create the right experience for our table; relaxed and informative. My sister in law had a less than stellar experience given the fact that her steak was under cooked. She asked for very well done and received something close to medium/medium well. Maybe she should consider eating her steak closer to medium. Josh was the hero of the night and the reason I will return!
We always love S & W. It's our neighborhood favorite. The steak was superb as always. Service is always impeccable. My husband and I went for a dinner and a show evening--such fun!
the service was outstanding and the food was excellent. we had a group of 8 and everyone in the group was thrilled with their meal.
The food was great and so was the drinks . The service from Amy was wonderful she took care of are every need . I would recommend anyone to go there and ask for Amy . Joanne and Bill
Had a birthday surprise and the waitress ruined it.
I'm glad this place was quite because our waiter was just OK he wasn't very pleasant it was like if we asked him for something we where bothering him didn't have a nice attitude overall food was nice when we took it as the waiter just turned us of our dinner..He got a good tip but wasn't worth it as my fiance said give him the tip we just won't go back
Excellent steak house. The setting, in the old Armory building, is exquisite. Pricey, but the quality of the food matches the price. Wonderful special occasion dining.
Our visit to S&W was absolutely over the top fabulous especially due to our waitress Amy. She made the evening, as did the wine we purchased.
We love Smith and Wollensky at the Castle. We held our rehearsal dinner for nearly 100 people in a private room upstairs and have amazing memories of that night. The food is delicious. On this occasion though the service was lacking. We were celebrating our 10th anniversary and we ordered oysters, another starter, a salad, and a steak for two. We spent a lot of money -- probably $300 for the two of us, enough that I would expect excellent service. The salad didn't come out till the very end of the meal. To her credit, the server asked if we still wanted it, and we did! I love their salad and it was the thing on the menu I was most looking forward to--those lardons! But we should not have been charged and she should have apologized -- it came out long after the steak and we were pretty much finished eating at that point.
Cheryl our server was amazing....knowledgeable, outgoing and accommodating. Loved her and will ask for her again!
The steak is always excellently cooked and honestly, the coffee cocoa rub will keep me coming back for more (also...what's in the bread?! It's unreal)\n\nAside from the food, the service is top notch: knowledgeable, approachable and congenial. Amy, our server, was easy to connect with from the get-go and was consistently attentive to our needs (even getting is water with no ice and some extra bread....see, I'm all about the bread here.). Throughout the meal she was thoughtful and gave superb suggestions. \n\nLove eating here - my fiancÃ© and I are excited to bring my parents here next time they're in town.
Smith & Wollensky is consistently good across the board, and especially its steaks are delicious. Whether you have a large group, a private dinner meeting, or an intimate dinner with your loved one, S&W Boston-Castle is the place to go!
Dining in a Castle!\n\nThe ambiance is terrific! The castle is an old armory and a perfect setting for a restaurant. We had a nice spacious booth that easily could seat four for the two of us. \n\nThe steaks were good, the martini nice and cold and the crabmeat appetizers very fresh.\n\nAll in all, a nice evening!!
Our new favorite restaurant. The minute we walked in the door and were greeted by Nico we knew we would love this restaurant. \nOur waiter Louis was awesome. He had great recommendations and is so personable, he had great suggestions and even when we were fine dining he never rushed us and told us to take our time.\nNico came to check on us and ask if he could do anything for us\nWe can't wait to go back this weekend with friends
Food and service were outstanding. Cheryl was a wonderful waitress. Will be back.
Service and ambiance were excellent. Bread was amazing. Tomato soup was not very good. Filet did not have much flavor. Mac & cheese and creamed spinach were quite good. Chocolate cake was marginal. Simply put, the food quality was not on par with the price.
The restaurant was beautiful. We had amazing service to go along with a great meal. Much thanks to Amy for making our birthdays special with awesome chocolate cake. We will definitely be back.
Paul was our server. He was great!!! Food was delicious.
Very poor service. Food was ok.
The host was pleasant and immediately asked if we'd like to check our coats. The hostess on the secret be level quickly seated us at our table. She was friendly and personable. Our waiter was nice and had a bit of a sense of humor. The wine I wanted was unavailable, but our waiter was knowledgeable and quickly suggested an alternative. My husband had the twin petite filet wrapped in bacon with the duck fat roasted vegetables. Both were excellent. I had the angry shrimp, truffled Mac 'n cheese, and roasted cauliflower. All were great, but the cauliflower was a little bland. Overall, the service, food and ambience were very good.
Very boring on New Years Eve, really bad service and our meal was cold.
Food presentation 0 from 10; food quality 3 from 10; service -1 from 10. Just go to Outback for 4 times for the same money:)
New Year's Eve and the staff was especially friendly and accommodating to my 17 month old grandson
Great place, great food. Steaks were as ordered! Desserts, huge!!! Highly recommend.
Had a wonderful meal! It was our 10th trip to s+w and the back bay one is the best!\nAlso Amy made the evening extra great. Please get her that gold star!
Daughter's birthday, with the restaurant chosen by her. We were all disappointed with service (took way too long) and while the food when it eventually arrived was quite good, the wait between courses (an hour before salad arrived) made the evening less enjoyable than hoped.
It was the end to an amazing day. The reservation was easy through open table and the hostess was friendly and helpful. The wine man was awesome! He spent time with us selecting a wine that the table would enjoy and went well with our meal. The presentation was excellent. The food was so good only a bone was left for our friends dog. After word we were shown the rest of the restaurant in the historic castle. Amazing place, great service, delicious food.
Chose for christmas night dinner and was very pleased I did. Good steak choices and steaks were very good.
Had a bad steak tough waiter took it right back great customer service 5 star service
Our server was great, sorry I cannot remember her name. Food was excellent and the atmosphere was busy, but quiet. We had a great Christmas dinner.
The boneless ribeye was tough and not very flavorful. I was with my son and I didn't want to complain on Christmas so I didn't let anyone know. My sons steak was also tough.
Dinner was excellent. I'd suggest a few more non-meat and non-shellfish items on the menu. My wife had the salmon as that was the only item she'd eat.
This was the perfect place to celebrate the Holidays
Steak was not hot, would not substitute veggies for asperagus, not offered desert menu. Overall did not meet value for the price
My favorite restaurant in Boston. The classiest service and best macaroni & cheese I've ever had. The steaks are awesome, obviously. I recommend getting a side of bearnaise.
Absurdly, actually ridiculously over-priced but everything about the food and experience was really good.
We went to Smith and Wollensky for Christmas Eve. dinner. The food ( petite filet, tuna, salads, sides ) was excellent....well prepared and extremely tasty. The service was outstanding ( Cheryl ). We were seated in a booth in the bar area. Was very comfortable and not too noisy. Restaurant is pricey and well worth the price for a special occasion.
Steak and South African Lobster tail was outstanding!\nOur server Tamara (spelling ?) was very good and we enjoyed getting to talk with her while we all celebrated the holidays.
Terrific spot I library for a dinner before the theater. Service was fantastic.
Our server Amy was outstanding! The food as always was perfect. This is our favorite restaurant in Boston
We were recently celebrating my birthday at Smith & Wollensky, Back Bay, at the Castle in Boston, MA. Everything was superb, the food was delicious and the service was excellent! Our waiter was King and he was very friendly and knowledgeable! I even received a complimentary birthday dessert! The General Manager Richard stopped by to say hello. So I would highly recommend Smith & Wollensky!!
Outstanding place to go for a special occasion. We both had the filet wrapped in bacon which was incredible and highly recommended.
The services is good and nice place for business dinner !
I am particular about the doneness of my steak, but all I had to do was ask when I gave my order and it came out perfectly done. Simply wonderful. The rest of the food was also delicious.
The waitress was very nice but way too busy. She was busing her own tables and she had a number of large and small parties. I understand it's the holiday season and she said it just all of a sudden got busy, but at a place where you need to make reservations, the management should have known how to load balance a bit better. Her being so busy created a rushed uncomfortable experience. There were many, many food-handling staff - so it does not appear to have been an understaffing issue - just a mis-placement of resources...they could have used 3 more waitstaff. It was louder than the loudest of the sports bars that I have ever worked in 20 years ago. The decor is nothing to speak of (not something I typically care about), and the flow of the restaurant is non-existent - we were placed near the kitchen in the bar area (thus the loudness). There was really nowhere in the restaurant to escape the loudness because the place is so open. My wife's meal was actually decent, but my rib eye was perhaps 3/4 to 1' thin. I have had better steaks at Chili's for 1/6 of the cost. I am not the type to send things back and honestly I just wanted to get out of there. The management was too overwhelmed to care anyway. There are far too many good places to eat; I would never recommend this place to anyone for any reason. I will never return here. I have not felt so strongly about a poor dining experience in my adult life.
Located in a castle. Pretty cool architecture if you're into that. Food was awesome, great steaks. Service was average. Atmosphere was more like a bar scene.
Our night at Smith & Wollensky started by the host placing us next to a large party table just inside the outside doors (not the main room of the restaurant) that included several small children. When I asked him if there was any other table available he responded with a flip tone that there was not. After sitting for less than 4 minutes, the noise the children was making was unbearable. I asked a hostess if we could move and she very politely said 'no problem.' We received a new table in the main section of the restaurant, and our server, 'Cheryl,' was great. We enjoyed our meal, food was very good (but pricey), but when I got the bill, I was pretty surprised. When we ordered the shellfish tower, I asked if there was any way we could get the tower for three, but we didn't need extra clams or oysters. Cheryl said it was no problem at all, and that they added extra pieces all the time for parties that didn't match up with their menu items - which listed a tower for 2 at $68 or tower for 4 at $124. My tower for 3 cost me $114, which is $18 more than halfway between 68 and 124, without additions to all the pieces. The entire night cost me $444.50 with tip - which is pretty ridiculous. To top the night off, the fire alarm went off in the middle of dinner. Although the alarm was turned off within 5 minutes, the strobe lights continued throughout the whole dinner. When I asked the waitress if they were going to turned off, she said they had to wait for the fire department to come. They were still on when we left 30 minutes later. Note: the fire department is right next door! Save your money, and go to better restaurants in Back Bay: Capital Grill, Deuxave, Top of the Hub, etc.
Our waitress, Sherryl, was wonderful
Amy our server was fantastic with a great personality . Food was amazing. Building is beautiful. \nWe will definitely consider returning if we are in Boston again and recommend this to anyone
The food was amazing. Everyone in our party ordered beef & the steaks were all done to perfection. The meal is ala carte so you will need to choose sides. The roasted vegetables are assorted root vegetables & very good. Plan on sharing the sides, there's plenty for 2. The desert was huge!!! 1 was enough for all 4 of us. This was not a cheap dinner but well worth it!
We came for my fiancÃ©es birthday. The server had a nice little card for her on our table which she thought was really sweet. Our food took a tad long to get to us but the steaks were excellent. Nothing beats eating in a castle.
in Boston for a conference, and couldn't pass up the opportunity to have dinner in such a unique environment (a castle) Because of holiday parties, we were seated upstairs in a different room, but it was set up with tables very far apart, so we didn't feel cramped nor had to listen to the next table's conversations. Our waitress, Cheryl (34 years experience) was great, and the food fantastic. Steaks were tender and done to perfection, bone marrow addition a treat. The hashbrowns, lobster mac n' cheese and Wollensky salad (with potato croutons - nice touch) were all delicious. It was definitely a good choice, and was a nice change from all the seafood we'd been eating during our treat. It's been around for a reason.
we had a lovely dinner!
Amy was the best server I have had in a while. Super friendly and astute. She made great conversation and recommendations. My dad was so happy having her as our server, she just made us feel comfortable. She was very informed on the restaurant and it's history as well.
Food was good. Waiter provided terrible service and ruined our Thanksgiving dinner.
The menu was outstanding with excellent steak selections. The recommended dry aged steaks are great and very tasty. All the staff were great and provided great service which added to the totally great experience.
We enjoyed our dinner but had mixed feelings about our overall experience. Too many little annoyances. Not what we were looking forward to but the meal was great.
We had Thankgiving reservations for 4:30 p.m. Last Thanksgiving was great so we decided to return, but this year was a flop.\n\nService was awful throughout the night. It took 45 minutes to get the first course. They were already out of squash bisque and served split pea soup without any warning or explanation. The 2nd salad course came out almost simultaneously.\n\nWe had another long wait for the entrees and sides, which at least were ample and well cooked. Apparently they ran out of turkey later in the evening.\n\nPie was served before our entree plates were cleared, and without clean utensils, so we had to wait for new forks. And the pumpkin pie crust was raw.\n\nThe manager was in the room frequently, but no one bothered to check and see how we were doing until well over an hour into our visit. Comping our drinks at the end didn't make up for an incredibly disappointing overall experience.
It took me a few weeks to pick a restaurant in Boston that I wanted to go to to have a special unique Thanksgiving with my daughter. After reviewing about 50 different restaurants special Thanksgiving menus, we chose Smith&Wollensky. Our reservation was for 6:30. We were seated, then told there was no more turkey and they were no longer serving Thanksgiving dinner. We were very disappointed as were several groups that came in after us. We had Sherryl for our waitress and if it weren't for her we would've walked out and searched Boston for dinner. I'm a single mom from Maine and when I saw your menu where meals were 100's of dollars, I knew I could not afford it. Sherryl made it happen in giving us a fantastic meal for the same price as the meal we came to have. Sherryl was FANTASTIC! I gave her a huge hug when we left as she made our holiday special! THANK YOU SHERRYL!
We went to Smith & Wollensky for Thanksgiving dinner after seeing an enticing ad. This was our first time there. What a disappointment!\n\nFirst, we were seated in the back room alone even though the main dining room had plenty of open tables. Next, our soup was served together with the appetizer even though we ordered it separately. And that soup, a squash soup was served lukewarm at best.\n\nThe main course was certainly plentiful, too much food really, but the turkey was dry, the stuffing was strange tasting, and they were stingy with the gravy (we had ask for a side dish).\n\nOne dessert was very good, but the pumpkin pie crust under the pumpkin filling was raw.\n\nOn the bright side, the service was good. Sadly the food simply was not.\n\nFor the price ($49.95 per person) I know we could've done much, much better elsewhere.
We has a 7:00 reservation for Thanksgiving. We arrived at 6:30 and were told we might be seated early and headed to the bar. A half hour later the bartender still hadn't taken an order. We were finally served drinks and headed to the table about 7:20. They were out of turkey, out of the squash soup, and out of the wine I ordered. They scrambled and found some turkey from a sister restaurant. It was old. The veal chop was fatty and overcooked. The signature filet was overcooked and tough. The place and especially the bar was understaffed and the planning for the holiday was poor. The waitress and the manager were friendly and trying--just didn't have much to work with. This was our fourth and last Thanksgiving at S&W Back Bay. Several years ago, we had two great Thanksgiving dinners in a row. Last time was off and this time was just not up to the High Street prices. Too bad.
We always love Smith & Wollensky's! Went there for Thanksgiving. As usual the atmosphere and service was great, but frankly they do steak much better than turkey. The pumpkin pie was awesome!
Castle setting is highly unique â steaks are predictably solid. Popped a bottle of wine in the bar while waiting for our table, and ended up eating at one of the many tables in the bar area. Service was excellent and prompt.
No porterhouse was available. Very disappointed.
Cheryl took such great care of us as we celebrated the birthday of a very good friend after attending the theater! Food was amazing. Enjoying our leftovers 2 days later!
Came here for Dine Out Boston with a large group of family. We had a great time. The waiter awesome. The bacon in the wedge lettuce was amazing! The filet mignon was very good and the service was great.
Steaks were unbelievable. Amazing seasoned and medium cooked just as I had asked for. My wife got the flay and they split it open and cooked butterfly style and topped with gorgonzola cheese melted in my mouth. Service was ok. Maybe a new waiter, but felt very robotic. And the place is one of those places that just have to visit.
I chose S & W for our Christmas Eve Dinner because it seemed like a good place based on reading through the menu and previous customer's experiences. Additionally, it was one of the few places with an opening at a time suitable for us. Now that I have dined there, I KNOW it was an excellent choice. I'm very picky about steak; and I consider the one I ordered/ate to have been about perfect! I was just a visitor in Boston; but if I have another opportunity, I'd dine at this restaurant again for sure.
Of course it's expensive but worth the money. The service was good but not exceptional. The food was exceptional! Try the lobster and cheese!
I was expecting a better service, food, ambience. The food was pricey and not to my standards. They had a big party as well and I felt like I was not treated right for the money. I was disappointed with the ambience. Expected something elegant and it wasn't there.
This restaurant is absolutely perfect. The steak was the best I ever had. The server (Daniel) was top notch. The location is in a castle-how much better can you get on earth!
Over all very nice. Good staff. Very high priced and old fashioned.
I really wanted to like Smith & Wollensky but something was off. The Castle, however, was beautiful!\n\nI could have done without the bacon appetizer but it was my fault for ordering bacon at a steakhouse.\n\nI was extremely disappointed with my bone-in prime rib eye. It was a tad overcooked and the dry rub simply did not age well- I mean, my steak was very bland.\n\nWe ordered truffled mac and cheese and mushrooms and it was ok but the potatoes au gratin was definitely subpar. \n\nWe had the New York cheesecake for dessert and it was fine.
I thought for a high end restaurant service would be impecabble, but was just like a normal restaurant
Came here for dinner with a friend. It wasn't very crowded as we came towards the end of their dinner service, but I can see it as a popular destination. The main reason I chose this place for dinner was their bacon and scallops appetizer (a favorite of mine) and it was quite delicious! My friend and I also enjoyed a great steak au poivre, mushroom chicken full of flavor, and took advantage of the varied wine list. The decor definitely screams old boys club and being located in a building that looks like a castle, this restaurant just a few blocks off the Common is a great pick!
Its nice to go to a higher end restaurant and feel like family. The food was fantastic and the service gracious and even intuitive at both the bar (we were early) and our table. The fact that we dined in a castle added a little fairytale to the (my) experience. Thank you. ð¹
Enjoyed my meal Filet Oscar\n\n10 oz. filet mignon with colossal lump crab meat, asparagus and hollandaise was excellent!
Fabulous meal and our server, King was wonderful!
We have been, and will continue to go to Smith and Wollensky, Back Bay, Boston because of the wonderful, friendly service. They definitely aim to please!! Our server was Sheryl G.! She was very attentive to our needs and very timely with her service. The food is always delicious and well presented! The General Manager Richard Cheshul always stops by to say hello. I would highly recommend Smith and Wollensky at the Castle to anyone!
We often go to Smith and Wollensky, Back Bay! On each occasion we are warmly greeted (like an old friend). The food is always delicious. Our waitress Sherryl is superb! She is more than happy to please us all throughout the meal, coffee and dessert. The General Manager Richard Cheshul always stops by to check on us and chat us up. I would HIGHLY recommend Smith and Wollensky to anyone who asks us.
We have been to Smith and Wollensky at the Castle many, many times. We continue to go there there because of the friendly atmosphere and delicious food. We were celebrating my husband's birthday. Sherryl was our waitress, she was very helpful and friendly. The food was superb and served in a timely manner. Richard, the General Manager, stopped be to check on us and say hello. I would highly recommend Smith and Wollensky to anyone.
We continue to go to Smith & Wollensky, Back Bay, Boston because of its wonderful service and delicious food. Rhiannon was our server, she was very attentive and helpful to our needs. Richard, the General Manager stopped by, as well as the food manager,to see if everything was going well. All in all I would highly recommend Smith & Wollensky to anyone that is looking for a wonderful dining experience.
In a word, super. Super everything, food was delicious, ambience and especially service. We were celebrating our anniversary. Sherryl was our server and she was fantastic, very attentive and personable. Richard, the general manager stopped by to say hello. All in all, I would highly recommend Smith and Wollensky, Back Bay to anyone. I already have my next recommendation booked! ð
I highly recommend Smith and Wollensky at the Castle!! We have dined there multiple times and have never been disappointed. Immediately as you enter you feel that is a warm, friendly and welcoming atmosphere. The food is always delicious although we seem to habitually order the same thing. Brian D. was our server, he was superb!
We frequently go to dinner at Smith & Wollensky, Back Bay at the Castle, Boston, MA. We always look forward to going and each and every time our experience is super! The food and service is always impeccable! Sheryl G. was our server! She was wonderful, chatted us up all while giving us great service. The General Manager Richard Cheshul stopped by to see if we needed anything. All in all I would highly recommend Smith & Wollensky as a restaurant you would enjoy!
Mangers was great
This is definitely one of the best steak houses in Boston. I was surprised to see how they had actually improved over the last 10 years. I think that SW was always good but now SW is even better.
Smith & Wollensky, Back Bay at the Castle is a wonderful restaurant! All of the staff was friendly from the time we walked in, during our meal, and upon departure. We always request Sherryl for our waitress because she is super friendly, attentive and does an excellent job! The food is always delicious and presented nicely. We had chateaubriand and enjoyed it very much! I will continue to return and would highly recommend it!
Outstanding restaurant. Service by Alicia was great. First time there, not my last
Great food and service, as usual for Smith & Wollensky.
I have gone and will continue to go to Smith and Wollensky Back Bay Boston because of its friendly atmosphere, great food and service. Sheryl G. was our server. She was wonderful. Richard the General Manager stopped by as he always does to see if all was well. All in all it was a wonderful dining experience.
We just celebrated our 50th wedding anniversary at Smith & Wollensky, Back Bay at the Castle. Sheryl was our waitress and she was terrific! She was efficient, and chatted us up even though she was busy. Richard Cheshul, the General Manager stopping by to check on our well being. The food was delicious and service was wonderful! I can't think of a better place to celebrate any occasion!
Absolutely Friendly staff, GREAT meals, nice atmosphere & very good cocktails. From the moment you walked in and smelt the deliciousness you knew you wouldn't be disappointed!
My husband and I went for our first Anniversary dinner. We made reservations over a week ahead but we were put in a side room and placed at a table without napkins which we had to take off another table, even asking the waiter twice. Drinks were very slow to arrive as were the appetizers. Then some disco/dance music started coming through the wall. The castle must rent space to weddings. It was a turn off as well as this room has the poorly marked bathroom entrance which causes other diners to wander in and out and ask for assistance. The food was very good, but little things detracted from the overall experience. There are 3-4 other steak house restaurants within a 2-3 block area.
Our favorite Smith and Wollensky in the country. The service is excellent. The venue outstanding. The steaks unparalleled. A real treat.
Iâve been a fan of Smith & Wollensky since I first âfoundâ the restaurant in DC. I was thrilled to find it only about 40 minutes away in Boston.\n\nFirst â Service Sherryl did a tremendous job. She was very knowledgeable and guided us through the menu. She didnât hover but came by at just the right time and made sure that we had what we wanted.\n\nSecond â Food As âusualâ the steaks were exceptional but you wouldnât expect otherwise. These folks know how to do steak. My dinner companion had the chowder to start, which was very good, and I had the âbeef baconâ. Wow, incredibly flavorful.\n\nDid I mention the steak? Oh, yes. AND, we had plenty left over for another full meal each.\n\nAnd, a tip of the cap for one of the sides â Brussel sprouts!! Okay, not everyoneâs favorite but these came with bacon/ham in the mix and were tremendous.\n\nSo, off with you now - go and feast! This place is tremendous.
The Argentinian Manager and our server, Cheryl, were wonderful and very welcoming. Lovely dinner for my girlfriend's birthday. Loved the meal, just not sure if it is worth the price.
Outstanding experience in every way! We went there with our big family and two daughters and everybody had a great experience. Food was perfect, we had great wine and drinks. Our server was attentive and even played with our daughters. All around a great dinner.
Excellent overall experience in one of the 'cooler' buildings in Boston. My wife and I have been here several times, and are continually impressed with service and food.
Great service, attentive wait staff. The food came out hot and was very tasty. No surprises! We come here once a year, usually in the fall. A great alternative to some of the other popular restaurants that book up days in advance for the weekend. We were able to book a 7:30 the day before. Great for last minute dinner in the city plans.
Relatively expensive restaurant but lived up to expectations. Great building and atmosphere, lovely food and excellent service
My boyfriend and I really enjoyed our experience here. Dan was a great server, he was attentive and had good recommendations. We went for our anniversary and it was a great choice!
We had the bone n rib eye it was mouthwatering! And the bacon wrapped filets, scezwan greenbeens, and truffle Mac n cheese- all was so good ! Will go back on my next visit to Boston !
Although booked for almost a week we were not put in the main dining room and the annexe had no atmosphere. The food was not cooked to our requirements, the french fries were atrocious and the roasted vegetables were awful.
Food was great, truffle mac and cheese was amazing Service wasn't what I expected... wait staff poured tap water into glass with carbonated water in it. Drinks took forever to be served.
Service was fantastic! Steak was rather plain and tough for being cooked medium rare and costing as much as it did. Baked potato was hard as a rock. Truffle mac & cheese was phenomenal! All in all experience was mediocre, probably wouldn't go back, to spend that much for dinner I want to love it.
Been here a few times now. Visits every time i am in Boston. Still serve the BEST steaks ever IMHO
I had eaten at Smith and Wollensky in DC years ago and wanted to have a nice steak. The service was subpar and felt that once the server knew he wasn't getting a big check he literally checked out. The steak was OK...it was cooked well but didn't have much flavor. The restaurant didn't seem to be very busy but it took what felt like a very long time to get the food out. There was only two of us and get got the root vegetables and two steaks both medium rare. I don't think I would ever go here again.
S&W is one of those restaurants that time again hits the mark on quality and consistency on everything: food, drink, service, atmosphere. They never disappoint and is one of the reasons we return again and again. S&W makes celebrating a special occasion even more special. The waitstaff are friendly, knowledgeable and top notch attending to your every need like they can read your mind. The steaks melt in your mouth, the sides attentively are exquisite prepared and the desserts are best summed by saying it's heaven on a plate. The bartenders are magicians and the wine list is endless. The castle is comfortable and unique both inside and out. S&W sets the standard for dining.
Had dinner here for Amy's Birthday. Night of the snowstorm. Very quiet, almost had the place to ourselves. Great service. We'll be back.Check out the 4th floor. Ghosts?.....
Smith & Wollensky's Back Bay is our go to place for special celebrations. With each return we are warmly and genuinely welcomed back. We always find something on the menu including creative new items and all time favorite dishes. Steaks are always of superb quality and cooked to perfection. The service is top notch and the castle is an amazing place to dine. The only disappointment is when the dining experience is over but all good things must come to an end.
Went to the restaurant prior to an evening at the Wilbur Theatre. Josh, our waiter did a fantastic job at making our evening memorable.
This a great venue. They make great steaks. Why is the place empty? Competition! There are a lot more steakhouses in Boston that have advantages over S&W than when S&W opened years ago. Some are closer to customers, some are cheaper, some have more interesting menus, and some have superb service. I'd love to go back when I don't care about trying to eat green vegetables simply prepared. I'd love be to go back when the servers are spread so thinly. I'd like have a server who deals with empty glasses and who tries to watch the customer for signs of distress--no check, undercooked food, etc.
Had a fairly unfortunate experience with lots of mixups and missed orders. But the staff made up for it by telling us the detailed history of the building and throwing in a free (giant) slice of chocolate cake.\n\nThe steak prices are just a bit above what is reasonable for a high-end steakhouse in Boston.
The food and ambience were outstanding. Exactly what we wanted to celebrate our 10yr Anniversary! Since we had our honeymoon in Great Britain it made it especially appropriate to have our dinner at the 'castle' where the Smith and Wollensky - Back Bay is located. Thank you for the great service from everyone at S&W!!!
Smith & Wollensky never disappoints! Our steaks were cooked perfectly and Sherryl was outstanding as our server.
We had a fun time and the food and service were very good. Our orders were delivered to the table incorrectly but were fixed immediately and brought to the table by the Chef.
Service was excellent the food was not as I good as I remembered, restaurant was empty.
The Back Bay location is by far one of the worst steak houses in Boston. I am surprised that the location is still able to keep the doors open. I ordered the filet mignon, as I always do whenever having steak, and it was rancid! I only ate a small portion, didn't complain as my goal was to rush through the dining experience to get it over with..Lastly, my husband is an avid tequila connoisseur and asked what was available at the bar... The waitress actually told him to go up to the bar and take a look!! Boston has a number of fabulous steak restaurants, it is a surprise anyone actually goes to this place anymore!!
Food was good not great. A little pricey and limited menu.
The service was very slow. The food was okay. I had salmon couldn't eat it overcooked. Will not go back
The evening didn't start well - I was caught in traffic and called 15 minutes before reservation to inform restaurant I would be a few minutes late. Chris said he could not hold my table as he had many reservations 15 minutes after mine. He said he would do his best to seat me but could not promise there wouldn't be a delay.\n\nWith that anxiety hanging, we were seated upon arrival - 15 minutes late. However, it was perhaps the worst table in the place crammed between two other tables. One of my party's back was almost touching her neighbors chair. And you guessed it - when asked, all of the other tables were booked.\n\nRich and Jimmy the servers were pleasant and very polite but not very attentive. We ordered a bottle of wine and a glass of beer and waited 15 minutes before asking where were our libations. Twice we also asked for water. In most quality restaurants there is a constant circling of the room attending to patrons - BUT not here.\n\nMy wife and daughter ordered the 10oz filet - it looked like 5oz. I ordered a medium rare ribeye and it came out medium WELL. They were very gracious, replaced the steak. The replacement was tough and full of gristle.\n\nThe cream spinach was very good. The Au Gratin potatoes were not cooked and the onion in the onion rings was partially cooked.\n\nThe last S&W I visited was in Manhattan - similar experience.\n\nYou're better off going somewhere else. If in Philly - go to Barclay Prime on Rittenhouse Square.
Only good things worth every cents paid Mac & cheese truffles it's simply amazing
My husband and son did not enjoy their meal at all. They ordered porterhouse steak for two, which was on the cold side and extra fatty. They were disappointed with the meal.\nAs well, the desert -a tart with cream-was not as expected. We expected a fruit tart, yet it was custard.
Better steaks at Union Steak House in South End Boston. This place was dreary and has weird over bearing service, insisted on interrupting our $50 plate of oysters to chat about the building. Our waiter received the ENTIRE menu as an intro, should have walked outrigh there and then.
Excelent meat, very good service and ambiance , wines prices are a little bit high, should work on this area since the age angus pairs with great Cabernet or Pinot noir wines.
Had a wonderful dinner there tonight with a friend celebrating a birthday. Perfect steak, delicious sides, lovely wine. Our server was superb. I forget her name, but she's an online student at a Vermont College (Champlain, I think). Food is pricey, but well worth it for a special celebration. The building (old armory) is elegant and comfortable.
One of the best steaks I've ever had in Boston! Our server was great and very helpful.
We had such a lovely experience. Thank you so much!
Sherryl made the night!
Food was not as good as I remember filet was fatty
BEST filet mignon, truffled Mac and cheese, and whipped potatoes. Worth every penny.
Not impressed. There are lots of good steakhouses that charge plenty for excellent food and service. Smith and Wollensky had ok food - pretty good but not exceptional. The service was terrible - the wait person was having a hard time keeping up and failed to follow up on some simple requests - a glass of ice, a glass of water - that meant we were spending time hunting her down and asking again, rather than enjoying our meal. While not the most pricey steakhouse around, some of their more expensive competition delivers on the experience and despite the $$$ are good values. This restaurant did not deliver.
Nice historical place in the heart of Boston, the restaurant has great service, we were treated as really special people, we had our 10 years anniversary celebration.\nThe food was served in very fancy way, the quality was outstanding.\nI did like the fact that there are sports events translated on a screens next to the bar, was really destructing from the real special authentic place there.
Server was very attentive. Great wine list. Food was good but not outstanding. Empty at a very early hour of the night. We could not find anyone to give us our coats, so we went on our own to the wardrobe.
Excellent meal in a unique space. My compliments to the Chef. Chateaubriand, crispy potatoes, creamed spinach and lobster mac were all cooked and prepared to perfection.
Great place for a special occasion. We were celebrating a birthday and I had left a note in my OpenTable reservation. The staff wished the birthday boy a happy birthday upon entering the restaurant and surprised him with a birthday card from the staff which was a wonderful touch. Food as amazing and service was top notch. We thoroughly enjoyed the DineOut Boston menu selections (the chocolate cake was absolutely divine) and we're looking forwards to our next visit!
I went on a Sunday night around 6:00 and found it to be mostly empty. It is very classy looking and feels expensive (and it is) but I did not feel out of place there in my jeans. My waiter was attentive, friendly and helpful, suggesting wines and letting me know that I could get half orders of the sides so I could try more than one. They came out in skillets so they were still piping hot, the cheese on my potatoes was still bubbling. My steak was perfectly cooked and perfectly seasoned. I found the creamed spinach to be slightly bland but that is my only negative about the food. It was an expensive evening, but I expected that going in, and I think it was mostly worth it. I was pleased with the whole experience and hope to go back.
Best steak ever. Recommend to the hills and back.
Went with my wife and we both loved it. It helped that a bunch of celebrities were there dining at the same time :-) \nWe both got steaks and while I thought they were slightly over-cooked, they tasted great and the sides were top notch. The waiter was super professional and very attentive, as well as the manager who was constantly working the floor to ensure the guests were comfortable and having a nice time. Would definitely go back!
Really excellent experience. I am used to S+W in Chicago so the expectations were in place for a great night. \n\nRestaurant went out of its way to meet my special request for a low traffic part of the restaurant. Really appreciated. \n\nHad Fillet Mignon 10oz standard and 10oz Au Poivre with mashed potatoes and an excellent bottle of Conundrum. This white cleansed the palate between bites so every forkful of mignon was explosive. \n\nFood was wonderful. Cooked just right and followed up with the biggest piece of chocolate cake I have ever seen. \n\nThe waiter seemed a bit new and a little overeager to explain things , but he was beyond friendly and stayed out of the way until needed. Experience will polish him into a fine server and rep of S+W. He definitely made our experience worthwhile and I hope to see him again when I return. \n\nValet was nice and the greeting from the staff was EXCEPTIONAL and polite. \n\nThe only issue that was a hassle was GPS location in Scout and Google Maps sucks. Being from out of town I did not know what the castle was and the address 101 Columbus doesn't help. The entrance is around the corner with the valet. It would have been nice to have street level signage indicating S+W . there are banners on the second story....but I don't drive looking up. \n\nHowever, a call to the restaurant was met with a pleasant and kind series of instructions. \n\nI highly recommend this place. Top Flight.
We went for our anniversary and enjoyed many anniversary gestures - verbal wishes, a card from the staff, and complimentary champagne. Unexpected touches and very much appreciated. \nAll large portions as expected at steak house. Excellent filet.\nWe enjoyed a relaxing (and filling) night.
The woodwork inside this place is amazing. Take time to look around while you are enjoying a dependably great meal. Great service, as usual.
My Dad and I went out for dinner to celebrate our birthdays, and the staff helped to make us feel that we chose a great place for the occasion by providing extra little touches.
The steaks and sides are AMAZING!
Our server Sherryl was the highlight of an already amazing night!! Food, ambience and great friends!!
The steaks, waiter, environment. Just outstandingð
Great Service and very exactly cooked steak with great wine pairing.
Great job by the staff. Our waiter was a really good guy.
My girlfriend and I are steak lovers and it can get hard to find great steak. Smith and Wollensky steak was so good we talked about it the whole drive home. We told everyone about it and plan on going back
I choose this Restuarant as it is basically an institute and a Mecca for all things steak. I was wrong however on this occasion. \nWe arrived to a near empty restaurant which lacked in ambience and atmosphere. \nI ordered a half lobster with 3 oysters. It was however well past its sell by date. Which was a shame as I had just opened a lovely bottle of California Pinot noir. I bought this to the attention of the waitress, who then after a visit to the kitchen confirmed my doubts. After 10 minutes a replacement was bought out, which was passable, nothing special. My partner choose a simple salad of buratta cheese and tomato. However, ever ate fizzy cheese? Neither had I till I tasted this and defiantly not an experience I want to repeat! The chef needs to use fresh produce for these types of prices, end of.\n Now main course. For me I love steak. I ordered medium rare, my partner medium. The latter was raw, bleu. For us this was the last straw. We ask to leave. We was treated fairly and was charged for our wine which I was more than happy to pay for. \nUpon leaving the restaurant manger/maitre D was really apologetic and obviously cared a lot about his job and customers. He gave us a parting gift, a gesture of good will, the most amazing chocolate cake(enough to feed 10!) and a bottle of the house red(plus a bottle opener). This was amazing gesture and a real show of amazing character from the gentleman. However bad our experience was, we did leave happy and hats off the restaurant manager.
We are very big fans of the staff at S&W! JT spoiled us and Rich, the GM, is always great! Even fellow diners are kind - like everyone is at a fun supper club.
I was actually quite disappointed with Smith and Wollensky. I had raved to my husband about this place and its service, I'm not sure if it was an off night or if things have changed since I last went but not what I had experienced in the past. The servers were reaching across my husband to 'throw' my plate at me. I truly felt rushed thruout my dinner, like they couldn't get us out fast enough. We were celebrating our 1st anniversary and were looking forward to a nice dinner and that was the last thing we got.
This location has a ton of character. The architecture of the building is old and unique - I Loved it. The service was fantastic - Michael in the bar area is a pro and very engaging! We loved the bar area so much with the fireplace, etc that we decided to have dinner in that area. It was a fantastic night!
My wife and I celebrated our first anniversary dinner at this resturant. First off the curb appeal of this place is breath taking, century old castle can't be beat. Inside decorated in green and dark woods. The food was excellent, we had perfectly prepared steaks and sides followed by a peice of cheese cake on the house from our generous waitress. Great place and staff and great food.
During a recent trip to Boston Back Bay, we booked a table to celebrate my boyfriends 30th Birthday. We were looking forward to the evening as the Restaurant had come highly recommend. The experience/service however was poor, the restaurant was extremely cold from the air conditioning, which made it uncomfortable and I couldn't wait to get outside to warm up. After ordering a starter, the waitress forgot to request it, then offered to bring it with my mian course!.. The steak was nice however the sides were not. I never write reviews but this was just really disappointing.
Unique building with tons of history. Excellent seafood tower, New York strip and coconut cake to die for. Ask for server Josh!
At the request of my boyfriend, he had asked to have dinner here for his birthday. Everything about this is hands down outstanding. The hostess called to confirm our reservations earlier in the day. We had a very welcome greeting when we arrived. We were a few minutes early and had a drink and some oysters at the bar, we had a great bartender and the food runner was really nice. Our dinner was excellent. We had a couple of apps, order the filet with 3 different kinds of mac and cheese, asparagus and it came with bread. All were exceptional and our server Sherryl was very attentive and recommended an excellent wine with our entrÃ©e. They even brought out a piece of cheesecake for us to share to celebrate his birthday. Everyone that walked by our table asked how everything was. This was my first time here, and even though it was my boyfriend's birthday, I felt pretty special as well.
Went for restaurant week. Very disappointed; would not go here again. The only positive was our server. My salmon was undercooked and my friend's chicken was extremely salty.
Was fantastic, The restaurant, staff, food...all was perfect.
I travel all over the country and have eaten at at least 20 major steakhouses across the US. This was probably the worst experience I have ever had. The food was mediocre. The server was unfriendly and thus the service was atrocious. The prices were high and although I never mind paying for a good meal, this was not worth it in any way shape or form. If you are ever in Boston and looking for a steak, do not come here! There are many better options.
Had a great dinner, the food was cooked perfectly! If you order the chocolate cake for dessert I hope you have 4 people at a minimum to help you eat it. It was very good but could feed an entire family.
The castle has a cool ambiance. Some rooms are very quiet, but for a party of 6 the main floor was perfect. Food was delicious, mushroom side was amazing, as was the truffle mac and cheese.
Room was too cold, guests were shivering
Disappointment for such a well known steak house- service was inattentive - food was average
I was very impressed with the service before arriving. Upon being seated, things changed, our waitress seemed very short and cranky with our large group celebrating a birthday. The food and drinks were excellent though.
Good was great but definitely on the pricier side. Indoor decor was awesome and food was great.
Haven't been to this restaurant in many years and it look like nothing has been kept up. The entrance is dirty and poorly maintained, the valet Parker was hanging on the valet park sign talking with a friend with cars parked right where one would pull up.\nThe food for Boston Dine was mediocre, the chicken dish tasted like a frozen entree, the carpaccio appetizer had NO taste at all and the bread was dry.\nThe cheesecake dessert was the best part of the pre set meal.... To make it all unreal the restaurant charged s dinner colleague for each iced tea he drank without advising him.... Seriously $3 for a 1/2 glass of iced tea with the other half being ice\nWe have done many restaurants this year for Boston Dine and so far this was the most disappointing and least value related.\nI haven't been back for years and it will likely never happen again and I live in the neighborhood.
We made a reservation for a party of 4 (we had guests from Europe) and asked for a nice quiet table. We got a table in a dark, narrow room across the restrooms. \nWhen we asked to move to the main hall the waiter told my husband that the tables there are set only for a party of two. Other guests were told that the main hall is reserved for a private party. We are intelligent people that can understand perfectly that this is a big lie.\nWe were very upset, but could not go to another restaurant. Our evening was ruined.\nWe will never make reservation to this restaurant. We cannot trust a restaurant that the employees lie to the customers. \nOh yes, the food was fair like in every average steakhouse, but twice as expensive.\nWe recommend all our friends and family not to visit the restaurant ever!!
The meat and fish is excellent. But the rest was rather average for a high price.
Only bright spot was the Caesar salad. Waiter was slow, steak under cooked and sent back. Sides were over cooked or disappointing. Can't believe Inpaid $200+ for that experience.
They took care of us!!! The bartender suggested an app. And it was the best had ever had, so much so we order a second . The manager came by more than once to see how things were, and made us laugh and feel welcome both times
Everyone - especially Nico and our server, JT was terrific!
The wait staff could not have been any better. The entire experience was very enjoyable. The food was cooked perfectly. A+
I still love Smith & Wollensky Back Bay because it is unquestionably the coolest restaurant setting in Boston. While is trip was better than a recent trip to the S&W in Vegas (which was bad), I still think the food quality has declined a little at S&W. The hash browns were burned (not in a good way), and the filet was a little tough. The creamed spinach was excellent, though. I also wish they'd update their dessert menu to include a few new items. They've had some of the same mediocre dessert items for awhile. But you still can't beat the ambience at this location!!!
Our steaks were cooked to order and the flavor was outstanding ! Our waitress ,Shereyl 8 was very helpful. She did an excellent job ! We are looking forward to going back.
Outstanding food, great drinks, very friendly place
Honestly, I had high expectations - and the restaurant did not live up to them. For the price of the food, I expected better quality. I left the restaurant feeling like I could probably replicate the meal myself. So, the food was fine - but not worth what I paid for it.
We dined early on New Years Eve Eve so it was quiet but the food was, as always, fantastic and the service top-notch. Always a treat to go to Smith and Wollensky!
Smith & Wollensky is consistently a great, got-to-go-to steak restaurant in Boston and nationally. The fresh seafood appetizers are always the best, service is top notch, and the steak, superb.
No atmosphere - great waiter, grumpy maitre d' delicious food - extremely expensive and no buzz in the room at all.\nAir conditioning made it very cold - needed a sweater
Started out a little rocky, but once I got the correct drink I ordered it was all uphill from there. I had the bone in sirloin with the angry lobster tails. My husband had the trio of filets. We both really enjoyed our meals. The sides of mashed potato's and creamed corn was very good as well. We got the gigantic chocolate cake, and that was heavy and dry. I would not order that again. But all in all it was a very good meal and would absolutely go back. It is costly to eat there, so bring plenty of money...
We came to Smith and Wolensky to celebrate our son's birthday and he asked if we could go back. His brother was also born on the same day! So this year, they both were there for their birthday dinners! Food was fantastic! There were 2 tiny when the food was given to wrong person. To me, a restaurant as fine as this one, one was , but it happened twice. Also, we were advised that requesting the steak be to medium, they would be medium rare. My husband's strip steak was medium and was disappointingly tougher than anticipated.
We got engaged that night and the restaurant and staff was awesome to us.
Rarely do I find myself dining alone but on this occasion I was in town for a conference and figured I would treat myself to a nice steak dinner. S&W was on my radar because I know of the one in NYC and my hotel in the Back Bay highly recommend it. The fact that the restaurant is inside this amazing castle in the middle of the city is fascinating indeed. The family, the kids, tourists, et al would really appreciate its architectural uniqueness. But for me, I'm into the total experience. And S&W did not disappoint. From the hostess that greeted me kindly sitting me close to the bar at a banquette, which was a great choice, to the server, who was also the bartender who was extremely attentive from the moment I sat down until the very end (the American Steakhouse Belvedere Martini up and wet with olives he orchestrated was to die). The manager checked in with me to see how things were going as did the hostess. I never felt so attended to, which is so important to a woman, a solo diner from out of town. Bartender/server recommended I order my strip steak medium rare when I usually like mine medium - following his suggestion he was absolutely right. The steak was pink on the inside, nicely charred just right on the outside and deliciously flavorful. Next time I'm in Boston I intend to return to Smith and Wollensky's charming castle in the Back Bay where I was treated like a Queen :).
The food was great and the service outstanding. Wait staff was very attentive and our waitress was extremely good! Will be back in the future. \n\n I forgot the name of our waitress but she was exceptional!!!!
S&W at the Back Bay Castle was pretty much everything I wanted for a good steak place. I booked there because it was available on a Saturday night 7 PM, vs all the other well known Boston steakhouses. It was nott cheap, of course, but the steaks were great, both of us had the ribeye. Both ribeyes came out perfect medium just as we ordered them The two sides were also good, and the wine list was extensive. The server was friendly and pleasant. The only ice was good, with one exception of a little too long a gap between appetizers served and cleared and when the main dishes came out. Other than that nothing to complain about and the dÃ©cor and ambience was comfortable, though I would say more on the simple and masculine side. Definitely I have no problem though to recommend it, particularly as a good second choice for those times your first choice might be booked for the times you want.
It was a great dinner experience! The waiter was very professional.
Staff was extremely nice. We were there to celebrate a birthday and Rhiannoh was very charming. The food was perfect and we took a late evening tour of the castle.
I found the meal ordinary. My prime rib was tough, but cooked well. Did not find the meal worth the price.
The service was fantastic (our server was very attentive and funny), but the quality of the food wasn't what I would have expected from my previous experiences with high-end steakhouses. The meat was meh and the sides were disappointing.\n\nOutback quality food at premium prices is the best way to summarize.\n\nOverall the experience was meh because the food was disappointing for what I would expect from a $240 meal for 2.
We had a wonderful dining experience at Smith & Wollensky. Our filets were cooked perfectly and the side dishes were amazing. I'd recommend the corn, for sure! The wine list was pretty much what we've come to expect from finer dining establishments. We always tend to go with our favorites no matter the options. Service was great, too.
Food was absolutely perfect. Everyone's steaks were cooked exactly as requested, all side dishes were savory and delicious - the best example being the truffle mac n cheese - a perfect classic with a unique delicious twist. Table service was impeccable, dishes were described perfectly. The only thing perhaps less than perfect was that some bar drinks were slow in coming- clearly not our waiter's fault- a busy bar, and didn't detract from the evening. Ambiance was wonderful and rich, a warmly lit and glowy atmosphere, just enough quiet background chatter from conversations around the room to feel lively yet still private.\nPerfect evening.
Fabulous steak experience! The setting is beautiful! The server went out of her way to make sure our family of three was taken care of! Excellent food and excellent service! Will return!
Bone-in ribeye was perfectly cooked. Could not finish the whole thing. Service was impressive.
Didn't think the food was as good as the Las Vegas S&W. Nice place though. Good location. Good waiters.
We ate at several of Boston's restaurants while in the area for my wife's conference and some vacation time. The food at this place was sub-par. We ordered a salad wedge and it was warm like it had been made in the morning and sat out on a counter all day. We ordered a pricey (and the prices here were insane and did not match the quality of the food or preparation) ribeye that was an unappetizing pale tan meat inside.... never seen cooked meat look like that and it was not tastey like ribeyes normally are. The best part of the meal was the bread they brought out before the meal. Our waiter was nice but struggled to understand English and we could not understand him either because he mumbled. He did not bring butter for the baked potato like we asked. We flagged down a young man who was also waiting on people who was very pleasant and ran and got the butter. He had a Boston accent and was the best moment of the evening. We actually had looked forward to this meal because of the castle location but couldn't wait to leave. On a great note, the valet outside could not have been nicer to us and worked and worked to hail us a cab. We live in Kansas City and have never had an experience like this in any of our restaurants.
The last time I was at Smith and Wollensky was in Miami Beach and I had one of the finest meals I've ever enjoyed. The ambiance was perfect, the food outstanding, the service first class.\n\n Unfortunately, that's not what I found here in Boston.\n\nTo be honest, I had very high expectations for our meal on Friday night. I'm not sure any restaurant could have lived up to them. However the ratings I gave are genuine for that meal and for a top-of-the-line steakhouse like Smith & Wollensky.\n\nWill I try it again. Yes.
Loved water closet. Lovely place.
Very unique setting; former colonial armory. Outstanding steaks! Probably the best in the US or very close!\nExcellent waiters! It was our anniversary and they gave us a card and flute of champagne! Wonderful night out!
Fantastic dinner. Smoked burrata was yummy. Trio filet was fantastic. Accommodated a gluten allergy beautifully. Our waiter,Morad, was attentive and had a great sense of humor. French 75 was perfectly made. Will return!
The reason for choosing this restaurant over other steakhouses, was the fact that it is located in an old castle. The restaurant occupies four floors, with unique architecture throughout. Not only was the dining experience nice, the food was great.
Not sure why there was such a fail for this place on Christmas evening but it was not what I had expected for a well-known establishment. There really was nothing that a manager could do to correct the situation because at 8 PM the staff just wanted to go home. We certainly could understand that but we would have chosen another holiday location. We were discouraged from having coffee being told that it would take a long time to brew and we were not offered dessert. I happen to love dessert and the chocolate cake looked so good. Although we did not drink wine and were drinking draft beer we were not offered another beer. (We only had one each) We came in 7 PM and were out by a few minutes after 8 PM. We usually go up North and ski for the holidays. The places up North just treat their Christmas dinner guests so much better and not so rushed. The quality of the food was great. The ambiance was great. The manager was very nice.
We had such a wonderful time dining here for my husbands birthday the food and service was great!!!
I'm a frequent visitor to the Smith & Wollensky at Atlantic Wharf and love it. In comparison, S&W - Back Bay feels like a near miss in almost all respects. The food and drinks were good, but everything tasted slightly different, in an inferior way, than it does at the Atlantic Wharf location. The steaks were cooked well, but were not seasoned as well. The pea soup, my favorite, was thin and lacking flavor. The service was adequate, though our servicer seemed to want to rush us out even though the restaurant was more than half empty. Everything about the place reminds me of a once great restaurant that has aged poorly and is on autopilot. If you've never been to S&W, perhaps you won't be as bothered by this place as I was. Otherwise, go to the Atlantic Wharf location instead--it's well worth it.
We decided to go out to dinner on short notice and were pleased to see an available table.........I had wanted my nephew to see the architecture and enjoy a fabulous steak. We did both! They wisely seated us in a small room off of the main dinning area because it was a quiet night and we would have been lost in the big room. The bar area is so interesting too........the service from everyone, including the valet crew was friendly, professional and a pleasure. The steaks were unbelievable!
Enjoyed dinner with a friend for restaurant week. I had the grilled Romaine, which was delish, filet mignon, also delish. We each enjoyed a gin cocktail. The sides were extra, which was a little unusual for restaurant week. We ordered mac and cheese, which was excellent. I had the chocolate cake for dessert, which was ok, with tea. A very nice meal, and the restaurant itself is very cool, in the castle.
Second time here, just as fantastic as the first! Will be back!
Recommend going when there is more of a crowd/buzz in cooler weather. And lunch might be easier on the pocketbook.
Everything was outstanding. What else could say. The bday card signed by staff was nice touch.
Best Wedge Salad I've Ever Had. The Steak was Cooked Perfectly Just As I'd Asked For as well as being an Excellent Cut of Meat. The Service Could Not Have Been Better. Outstanding Dining Experience!
We had a lovely meal at Smith and Wollenskys the porterhouse was amazing. The only thing that let the evening down was the noise. There were far too many big groups dining at one time and you had to shout pretty much to be heard
Friendly and engaged staff, beautifully cooked meals (steaks obviously!). A great meal and a great evening.
Again you gave us a wonderful time of relaxation and celebration. I really think you will be our 'go-to' restaurant for a delicious dinner. You will see us more often, thank you.
When you go to a high end steak house. It is not just the food its for the experience. Don't get me wrong they were curtious and polite but we felt more like they where going thru the motions. Here's your menu, here is your food, here is your bill. The seafood appetizer we got, the lobster did not taste like lobster, flat and dry. My steak was cooked to perfection but very salty.. Again not terrible but for price very subpar. The one on waterfront is way better and worth it. We were very disappointed in the back bay.
Will will visit the restaurant again, with my guests and with our selves. \r\nThe price is high but it was worth while.
We are occasional customers living in Cambridge of Mass. The porter house steak we like most was ordered. It was not entirely satisfactory because of the Filet mignon' part was scanty. Usually two pieces for my wife and me could be taken out but this time only one piece for me and two small pieces for my wife. The meat was rather hard to chew. Beside, the room was noisy due to the not-so- well dressed young women and men were half drunken speaking and laughing loudly. The Smith & Wollensky is one of the top restaurants and the guests should dress properly and behave well in this elegant restaurant. These situations did not happen to us in the past. We might have been there in a wrong day.
We were there for 2 special occasions. A graduation and an anniversary. The entire staff made the evening so special. We often use this place for special occasions. Always treated so well, the food is exceptional.
I have visited 3 Smith & Wollensky locations now and have not been disappointed yet. Rich, our server was top notch. He was friendly, informative and accommodating. There was an issue that they had no Porterhouse steak for 2 available the night we dined. Rich found a solution and set us up with 2 smaller T-bones which were delicious. The meat was cooked perfectly. He then bought us dessert because of the situation even though we were perfectly pleased with what they brought us. Highly recommended.
While there might be places with bigger selections or even better steaks Smith & Wollensky is my personal favorite. The staff has always been great and I have never had a bad meal, mistake or problem of any kind with my order. The Boston Back Bay location can not be beat for the dining ambiance.
Everything was cooked perfectly and tasted great. Our server was very helpful.
Our dinner at S & W was memorable. The food was superb and the service was excellent...smooth and friendly. Sherryl who managed our dinner was wonderful!
Our waiter was very efficient and very personable. He explained the special for the evening and it was fabulous! We enjoyed the 'Surf, Turf & Wine'. Because I have a shellfish allergy, my husband was able to enjoy 4 shrimp instead of 2, which was wonderful for him! We have previously enjoyed Smith and Wollensky in Las Vegas 3 years ago, and when we found out we were going to be in Boston overnight (boarding a Cruise ship for Bermuda), we looked to see how far from the Park Plaza Hotel the restaurant was and were very excited it was just 'out the back door'! It made our stay even more pleasant to be able to walk over for dinner. \nThank you again for a wonderful experience! We are heading to Chicago this summer and plan on dining at Smith and Wollensky when we are there! Thanks for the memories!
This place was great! From the gorgeous, historical building to the staff and of course the food! I got a filed with angry shrimp. Uh...wow! The steak was so flavorful and cooked to a perfect medium rare. The angry shrimp was to die for. Would g back in a heartbeat.
Extremely run down. Dirty! The order came late ! Waiter terrible ! The worst service in Boston ! Never ever we will go back there .
This is seriously the best steakhouse I have ever been to! The food was delicious, and the restaurant is so beautiful inside and out! The creme brÃ»lÃ©e is amazing!
We had a fabulous experience at Smith & Wollensky. Food was outstanding; service was exceptional. Our server (Sheryl) was friendly, helpful and attentive. We enjoyed the Shellfish Tower (amazing!) and shared a ChÃ¢teaubriand cooked perfectly and with great flavor (added the Gorgonzola topping which we'd highly recommend). We also had the lobster mac n' cheese which was delicious-- a great balance of creamy and breaded. Could not have asked for a better meal. We enjoyed espresso and chocolate hazelnut creme brulee which was very good. The rest of the waitstaff was quick to checked in with us to be sure our dining experience was great, whether it was to check on the temperature of our meat, filling our glasses, asking if we needed anything, etc.. One of the best dinner experiences we've had in Boston.
Food fight l!!!
I've been there several times and I'm just not impressed with their steaks. My ribeye this time around lacked flavor. My friends steak had a funky taste which he returned to the kitchen for a different one. Great decor but I won't return as there are other steak houses nearby that are much better for the same price. sorry.
Overpriced and quality was subpar. The salmon was the worst salmon I ever had. Steaks were so-so. I wanted a nice meal and didn't mind the prices, but was greatly dissatisfied with the quality and the atmosphere. We sat in the back and it was dark , loud and musty smelling .
This was a very pleasant experience, as have our previous visits to this restaurant.
Outstandingservice. SeafoodTowerwasgreat. Winewasphenomenal.
Came here for restaurant week. Had the 3 course. The steak is a generous portion and you don't really need dessert after but we were happy to have the cheesecake to end the meal.
I had dinner here while vacationing in Boston. The building is very majestic and the decor fit the scene. Being from NY, I expected the steaks, etc. to be comparable to the other S&W's. To my surprise, I found the steaks to be better than NYC. They were tastier, tenderer and actually cooked to perfection. I found out later that the NYC S&W's are actually a separate company although they share the name. I still like both so I guess it's just a matter of where my stomach takes me. : )
We enjoyed our visit to Smith and Wollensky very much. The food was delicious. The appetizers were unique. I was very impressed by the cocktail menu and dessert menu. We will be back.
The staff was very friendly. Our waitress was very accommodating. She helped us to order and made various suggestions. The food was delicious and we would definitely go there again for a special occasion.
The service is excellent and we love our 48 oz Porterhouse Steak for 2. It's very tender!
Gorgeous building although atmosphere in dining area and tables is a bit dated and worn. Seafood tower had some things that were great (like lobster and crab) and others not so great (like clams and shrimp). Our table was 50/50 on the steak (everyone loved the filet, the rib-bye was thin and really not that good). For the beauty of the building and 'look' they are going for in atmosphere, wish the food was better and it was more updated.
Went with a group of friends for Restaurant Week. The filet mignon was fantastic, as expected. The surprise was the amazing cheesecake. Spectacular. The chocolate cake was also great. Never expected the deserts to be a good as the main course. Definitely going back for the next special occasion.
For the price we paid, there are definitely better places to get steak in the area. The smoked clam chowder was our favorite food item! The ambiance and the service was fantastic. We also appreciated their extensive wine list. If you go to this location, you must give yourself time to tour the castle. It typically is a self-guided tour, but we were fortunate enough to be able to spend some time with the manager who shared some knowledge about the history of the location.
Food was very tasty and wonderful presentation. I had the filet mignon and it was slightly overcooked, but still very juicy and savory so I was fine keeping it. Also had a raspberry cheesecake and it was light and not too sweet. Very good. \nThe service was mediocre, though. My evening started on a bad note. The bartender was extremely rude. I went to buy some gift cards at the bar and the female bartender insulted us to our face. She had yelled at another bartender to help her with the gift cards. She said, hey can you get this kid--he wants gift cards!! She was so rude and we were in too much shock to even respond. From this experience I wouldn't come back even though the food was good. There's no need to be so disrespectful. I expect a high end restaurant to have superior customer service not like a fast food chain. I ended up being angry the whole night and it just isn't worth going back again.
Great place to eat meat and be in a 1870'sambience
We had a great time and everyone enjoyed their food. Some said that seasoning was too strong but nothing too catastrophic. We will be back
The Pea Soup and bread/butter were delicious. Nice to know they make it without ham, so I can actually have it. The filet mignon was all right - it was expensive so I finished it, but I have had much better versions at Morton. The dry-ageing made it coarse-textured and heavy instead of succulent. And the creamed spinach accompanying it was also a little too rich. I enjoyed the service and the friendliness, but the food was strictly ok!
This was my first time to 'the castle' in Back Bay. We were in a small room, which was quiet. The food, wine and service was outstanding. Had the coffee and cocoa rub on the filet mignon and it was excellent. Did the red wine flight and they were great. The server was knowledgeable and attentive throughout the evening. This was a great meal, nice atmosphere and unbelievable service.
beautiful restaurant, the food was okay nothing mindblowing.
The aged steak was AMAZING. Definitely worth the cost for a date or celebration. The sides and apps were delicious as well, and the wine list was perfect. Service was attentive and polite, helpful but not hovering. Will definitely be back to explore the rest of the building (we sat in the 'hunting room') and for some more of their fabulous steak.
I'm not sure where to begin. I'm not sure if it's because it was restaurant week but every part of my experience was poor. Our server was inattentive. We weren't given steak knives, we weren't offered more drinks, etc. I ordered my steak medium and it was beyond well done. My friend ordered her steak medium rare and it was medium to medium well done. I found many of the staff members to be rude. It was a very poor experience. I have dined at many fine steak houses, and not only for restaurant week, and I was hugely disappointed by my experience.
Good service, enough space between tables, can have some private conversation.
Our dining experience was terrific. The manager gave us a warm greeting upon our arrival and the waiter was very good with food recommendations. He was attentive and friendly. \nwe ordered hash browned potato but it was a bit odd to our liking so we didnt finish it. It tasted kinda sour so we wondered if it was bad. The waiter sent it back to the kitchen and assured us it was not bad but he took that out of our bill because we were not happy with it. It was really a nice gesture and made us felt our feelings were not neglected. \n\nGood place , nice ambiance, def. recommend.
I am a huge fan of Smith and Wollensky - Back Bay, and my dinner last night did not disappoint. We came for Dine Out - Boston and ordered off the prix fixe menu. Everything was INCREDIBLE! The food was great. The service - especially Rich and Cheryl - was impeccable! I know that a steak house is often priced high, but the experience is worth it. \nI keep coming back for a reason.
I just didn't find the signature Dry Aged Steaks to be anything special. The flavor was unremarkable. I had a Ceasar Salad and Brussel Sprouts, with whipped potatoes. Nothing was bad but nothing was memorable for the premium price you pay. My last trip to S&W was many years ago and left a very positive impression. This trip, not so much.
We used open table to reserve for 8:30 dinner for 4. We were easily able to change to 9 pm online when running late. We arrived at 9 pm sharp and were seated promptly in the main dining room. It was not crowded at all. Our server was very pleasant. We ordered a bottle of wine and a few beers along with 2 appetizers. Our server had a mini lump crab app prepared for us to try which was very nice. The beer came out fast but the wine took a while. Our apps came out in a fair amount of time but not what we ordered. We were given the choice to keep the beef bacon or it could be returned to the kitchen for the scallops wrapped in bacon we originally ordered. We were starving at that point so we kept the bacon. It was very good and so was the crab cake. We needed to ask for bread. Our plates were taken away so we needed to ask for bread plates and utensils to eat the bread. We ordered a salad but it never arrived. Entrees ordered were Gorgonzola crusted filet (excellent), Coffee & Cocoa rubbed filet (excellent) with lobster tail (excellent), NY Sirloin & angry lobster tail (very good) and sirloin (very good). Sides were excellent: Brussels sprouts w/ bacon & shallots and truffle mac & cheese. We ordered another bottle of wine with dinner it was very nice. Again a little slow to come out considering how empty the restaurant was at that point. We did not know they close at 10 pm. We were offered a complimentary large slice of chocolate cake for the 4 of us to share. It was excellent and plenty for 4 to split after a large meal. We reminded our server about the complimentary part when we saw the cake on our bill. Overall the food was excellent. Perhaps going at a busier time when the dining room is hopping and may be better. I'm thinking due to the slow dining room things were forgotten whereas if busier may have been written down.
Disappointed. Use to be one of my favorite stops. I hadn't been in a year or so and was completely disappointed. Service related issues throughout the meal. Its now clear to me why people are flocking to the seaport area. Sad.
Our waitress Cheryl gave us a personalized wonderful dining experience. Food was excellent.
Loved the character of the entire place. Our waitress, Cheryl was exceptionally nice and very informative as far as the building and the food! Would definitely revisit, even for a drink at the bar. Enjoyed the entire experience.\n\nSandra Pendergast
My husband and I were so excited to finally be having dinner at Smith and Wollensky after talking about it for years! It was his birthday and I let the restaurant know that our visit was a special occasion when booking thru open table.\n\nJust prior to leaving home, we call to the restaurant to find out if valet parking was available and the cost. When we arrived the valet overcharged us and when it was brought to his attention he claimed it was his first night on the job. Really??!! Not a great first impression but we looked the other way.\n\nWe were warmly greeted by the manager and hostess and seated in the main dining room. The restaurant was about a quarter full at the time. The bar is located in this room and the first thing I noticed when seated was there were three TVs going. That was a surprise. I had expected a fine dining experience not a âSports Barâ atmosphere. I guess Iâm just âold school.â\n\nThe servers were very pleasant and attentive. Our order was taken promptly and our dinner arrived without delay. No sooner had we started eating, when a large party of seven men, engaging in loud conversation, were seated adjacent to our table. I was extremely disappointed that the management would do this given there were so many other seating options available where this group would not have imposed on fellow dinners. Not the groups fault! Upon leaving the restaurant I spoke with the manager and explained my disappointment. His response was that he had seated us in an ideal location. Our location was not the problem, but seating a large party right next to us was, especially given the light number of diners.\n\nAll in all, not the experience we had hoped for. Dinner was fine, but not exceptional. My husband was given a lovely big piece of birthday cake to take home. Very nice gesture! \n\nWith so many excellent restaurants in the Boston area, I think we will pass on this one in the future but we are glad we gave it a try.
The filets were quite good but the salads and side dishes were only average. Quite frankly, the price was not worth what we received. Our server ignored us, we had to finally ask someone to get him to come over so we could settle our bill.\r\nThe gentleman that came by to give us the history of the building gave us a memorized speech without passion, as if he was being bothered to ask any questions.\r\nThe bartender, however, was friendly and made excellent drinks!\r\nWe took a retiring colleague there as a special celebration. The restaurant choice was his. Based on our experience, I will not return.\r\nEven the valet left the car out in the street running for quite sometime without being attended to, which made us nervous to leave the car.
the entire experience at S&W was wonderful! Darlene graciously greeted me and my guest and remained helpful throughout the evening. Louis the bar tender made me the best Manhattan that I've ever had ! Chef Bonnie was also a delight to meet as she shared some of the delicious nuances of the meal preparation ...always consistent great service, food and knowledgeable staff
This one did not do it for us. We were here for my mother in laws 60th birthday, which they were aware of as they confirmed it when they confirmed reservations. They made zero mention of it while we were there. None of the 4 of us were wowed with our steaks. Our waiter never came back after taking our food order until I asked for the check. He never checked if we needed drinks or if the food was good...Nothing.. I feel like he did almost nothing to earn his $70 tip. The valet was 1 kid in a sweatshirt standing out front. When we came out from eating he handed me the key and told me where my car was. It was parked on the street, where it had been all night. I would think for $28 ( including tip) the kid could have started it since it was a cold winter night. We will not be back as there are plenty of other places to spend our money in this great city.
This historic value of the location added some to the ambience, but other than that I honestly wasn't impressed. Service was decent, but not what I expected from a higher end restaurant. Since they are supposedly known for their steaks I of course ordered one, a filet mignon, medium rare, it came out close to med-well. Because it was Valentines I didn't bother trying to send it back as I knew the kitchen was already rushing. The side items were cooked excellent, and had great taste. The server didn't offer much for suggestions on wine or cocktails. Overall I would say it was good, but not what I would have expected fro the price. I can't say that I would return or recommend it to others.
On our first trip, the food was noteworthy, but otherwise we were treated as if we were at TGIFridays. Our server was rushed and brash and the hostess tried to seat us at a table directly next to the kitchen door, despite the fact that we had reserved a table a month in advance. Management was gracious after a mistake was made and our second experience was what I would have expected from the first. Our server, John, was professional and calm. Our table was spacious and quiet, not near the bar or kitchen. The filet and truffled mac and cheese were perfect and the portions were substantial. If I could ensure that my next dinner would be the same experience as the second, I would return. If not, I would recommend a locale that values all guests' experiences.
Good steak, drinks were excellent. wait staffs were awesome.
Food and service were very good. Side dish was not vey hot would be my only complaint on the food.\n\nHost who checked us in was slightly rude. He stated that he did not see our reservation and that they were fully booked and perhaps I had made my reservation for the Seaport District. That was not the case and I showed him my open table reservation and he then found in. Never apologized just told us he found it as if we should thank him. While this was an unpleasant experience the service of the waiter made up for and we thoroughly enjoyed our dinner. Valet was great as well suffering outside in sub zero temps.
My visit to Smith & Wollensky was perfect. Polite Staff, great service, food tasted amazing. I got the bone in rib eye. For all you steak lovers out there give it a try. I would definitely recommend this location. They will be seeing soon in the near future.
Order the shellfish tower. It's amazing!
New years Eve Supper !!!! It was an amazing experience !!! Food was absolutely amazing and staff was so friendly and inviting !!!
Danny was our waiter and he was excellent! We were celebrating my nephew's birthday and had three children under 12 with us . The entire staff treated them like kings and queens. They made the whole experience fun for the kids. They suggested wee take a tour upstairs in the castle , which was very interesting and made it a point to thank the kids and say goodbye when we returned. It was really a wonderful celebration!\n\nFood was excellent too! The gigantic chocolate cake was GIGANTIC!
Food was decent. However, service/experience was horrible. When we walked in, the hostess/manager was arguing with another server about something at which point the server threw a slip at the hostess and walked away. The service was very poor. It took almost 10 minutes before we could place an order for drinks and at this point we were ready to order our food but the server only took our drink orders. I had to waive or ask another server to get our servers attention whenever we were ready to order drinks and then again when he wanted to order food. He came over and never introduced himself, just dropped menus on the table and walked away. I ordered the Filet Oscar and asked for the hollandaise on the side. Our server said no problem, but when the food came my filet was covered in hollandaise. Also, our first drinks were empty for at least 15 minutes at which point I had to waive to the server again to get his attention because he was in the corner talking to another server. \n\nI've never been there before and will not be going back. I'll be sticking to Abe and Louis and Grill 23. I would have gone to one of those in the first place but couldn't get reservations on short notice. Smith and Wollensky was half empty on a Saturday night and now I know why.
Classic Steakhouse meal paired with a delicious wine. Service was informative but not intrusive. Amy was a lovely server. Support staff was helpful. Well rounded meal. My 16 oz Bone-In Filet was cooked to a perfect MR. Absolutely delicious Oscar Style. Don't bother with Mac + Cheese though...Everything else was superb.
Food and service were quite good on a busy evening (New Year's Eve). My only issue was that the food was heavily salted. I don't like lots of salt and prefer to add my own to food. The mashed potatoes were practically inedible due to way too much salt as was the crab. My dining companion felt the same.
So bummed!crazy expensive and the steaks were weak and flavorless. Place was empty. Salad and bread were best part of meal!
The steak was fantastic! We ordered the porterhouse skillet for two and the presentation, preparation and flavor was excellent.\n\nThe service was okay but as the dining room filled up, it was a long time in between visits from our server. We had given ourselves about 30 minutes to order dessert after the meal but our waitress didn't come back for over 15 minutes after we finished eating and she said she'd be 'right back' so we had to leave without trying any of the after-dinner treats unfortunately. \n\nThat being said, we were so full from dinner it was probably for the best anyway but I'd give yourself at least 2+ hours for your meal if you want appetizers, main course and dessert. We budgeted an hour and a half and barely had enough time for a drink, bread, and dinner by the time the food came out and the waitress came back after the meal.\n\nBottom line: Nice place, cool atmosphere. We'd go again for the food.
This was the first time at Smith & Wolinski. I have been to the other Boston Steak House. Our waiter was wondeful, the food was some of the best I have had. It was a perfect magical night... \n\nThank You!
Our waiter (Rich) was excellent and funny !\nGreat experience !!!!
We went there for pre-Christmas dining. Everything cooked to order and attentive wait staff!
Had an enjoyable evening. 2 of our 4 steaks were greatly overcooked. 3 ended going back to the kitchen. Hash Brown was very much over cooked. Unfortunately the 5 sides we ordered cooled off as we waited for 3 new steaks. However, manager comped the entire bill as soon as he approached to table and saw the entrees. So meal was enjoyable overall and restaurant did the right thing without hesitation.
This was our yearly holiday dinner. The steak was delicious, the homemade rolls were wonderful. We were disappointed in the size of our side dishes. The onion rings were large enough to share, but the root vegetables and whipped potatoes were not - small portions for the price paid. The building is beautiful and we were able to eat by the fireplace on the second floor. We are not sure if we would go back.
Set a personal best for price of a meal, but worth every penny. Porterhouse melted in my mouth and the sides are the best...
I always have a good time when I go to a Smith and Wollensky. This was my first time at their Boston location in the Back Bay. The restaurant is in a 19th century castle which is amazing!
I took my girlfriend here for her birthday and it was a great night. We came early, took our time with some cocktails and appetizers before ordering dinner, never felt rushed or pressured to move it along. The service was attentive without being intrusive, and the staff was very pleasant and courteous. Definitely recommend it for special occasions or romantic dinners.
We always enjoy S & W. We live right across the street, and frequent it often. Wonderful food and fabulous service!
The building is interesting, the service was fine but for a high end steak house the food was very mediocre. It was far from a great steak --no flavor, did not seem grilled, not well trimmed. It was not nearly as good as Davio's next door.
Wow, the waitress my family and I had was maybe one of the rudest waitresses I've ever had at a restaurant . . . maybe one of the rudest people I've ever met in my life. Visiting from out of town, we were looking forward to eating at Smith and Wollensky, which we'd heard had the best steaks in town. The food was great, but again, wow. Our waitress not only made fun of our 'you're not from here, are you' accents but also decided to laugh at everything we ordered for some reason. Our dinner was definitely one of the stranger eating experiences I've ever been a part of, to say the very least. So, if you want a good steak AND a rude Boston awakening, I would definitely recommend Smith and Wollensky.
Bone-in ribeye ($55) ordered medium... came rare and tough to chew. did not send back, but would not order it again. Side dish mediocre. Great ambiance and service...but the food...not so much!
Very welcoming service in a lovely setting. \nWe were on a 6pm sitting with the restaurant maybe only quarter full, so ambiance was difficult to judge.\nStarter and salad very nice with the Turkey Dinner fitting the bill. A fresh green vegetables option would have been a nice contrast to the roasted vegetables offered, but all was cooked nicely and beautifully presented.\nThe pumpkin pie dessert was also very nice but the pecan pie was a little overcooked for my liking.\nAll-in-all, a very good dinner for our first Thanksgiving experience.
Went on a date as a couple. Great experience. staff was fantastic.
I had never been to the castle before and it now my favorite place. S&W are always good and they did not disappoint with the Thanksgiving menu. It was delicious and there was enough food for the two of us to eat for four days! James was an amazing waiter and we were completely happy with our meal and service. We will return next year!
On Sunday November 15th, spent the day in Boston. Started at Carol King Musical and after the show went to Smith & Wollensky for a fantastic dinner. We started with a glass of wine at the bar and when our table was ready they transferred the tab to the table. Tonya our server was fantastic. She explained everything on the menu and made some suggestions. We split a salad which was big enough to feed an army. In the salad it had bacon chunks which added to the salad. My lady had the filet and I had the rib eye. Both were cook to perfection and the vegetables were delicious. \nThis is a great location for a romantic evening.
I had been here several times before. I ordered something I had previously and loved. This time, it was not as good at all. The trio had a different topping, which I did not like as much.\nAlso, the sides have changed and while the hashed potatoes were good, I would rather have a choice of baked potato. Also, a standard vegetable as broccoli.\nJust didn't feel it was worth the money I spent.
Food was excellent and prepared perfectly. Seever Sheryl was too.notch and made the meal even more special. Great place
My friend and I visited Boston for a couple of days and decided to go to a nice steakhouse. Smith and Wollensky was rated high on yelp, and so we decided to check it out. The service was amazing! Wish I could say the same about the food. I ordered the Cajun Filet Mignon and my friend ordered the Bone in Steak with the lobster. We were extremely disappointed with the food quality, I might as well have ordered a steak from Sizzler's. The steak was dry, had no flavor, to make matters worse we both ended up with a stomach ache. For the amount of money we spent, we expected more. I'm better off going to Flemming's or Ruth Chris. I will not go back to Smith and Wollensky nor will I recommend the restaraunt.
I went to Smith & Wollenky's to host a dinner for a special occasion. Every aspect of the evening exceeded my expectations.
My husband loved his birthday dinner. Great service and food are consistent .
I was looking for a good date-night restaurant, and found it. The unique building, winning the spot next to the fire place, the right amount of service from the staff, the wine, and YES - STEAK! Finally someone that knows how good and healthy a prime steak is. Hmm; I mean, I had a great night with my date. Glad I made the reservation.
Service was mediocre at best. Service was slow without enthusiasm. Food was ok but not worth the money at ALL. Physical space is nice but seemed ho-hum.... \nFor the amount of money we spent I am very disappointed. Been several times since they opened years ago and this will be my last!
First let me start by saying that our server, Sheryl, went above and beyond to make our birthday celebration more than extraordinary! My dad and I were in town celebrating his 80th, and my 50th birthday. From the hostesses welcoming us - to our last bite of desert, we were completely impressed with the ambience, service, staff, and of course the food / wine was absolutely delicious! The steaks were cooked to perfection, and the wine Sheryl suggested, paired perfectly with our meals. \nWe will return and recommend to all our friends!\nKathy
This was our first visit to Smith and Wollensky and we had a great visit. The food was great, our steaks were cooked to perfection and the chocolate cake was like nothing we had ever seen before! \n\nWe had a great visit and will be back again for sure. Our server Sheryl was great, warm, friendly, efficient, and had a great sense of humor.
We always celebrate our wedding anniversary at your back Bay location Sunday night we Celebrated 16yrs! We were very disappointed in our meal and services. Spending over $400.00 on dinner is something special in itself not being happy or satisfied and or checked on except when your trying to sell us a couple hundred dollar bottle of wine ineceptable or charging us for dessert that we didn't order is outrageous. I'm not happy after all.these years we may need to change where we celebrate our 17th next year .
Always a great place to dine! We live right across the street, and love to stop there for drinks, dessert, and to dine there before a show or for special occasions!
This is by far the best steak I have had in Boston. Particularly the in-bone rib eye was fantastic. Juicy and chewy. Will definitely come back.
We celebrated our 25th anniversary at S&W. Pre show dinner so we were there fairly early. When I booked the reservation through Open Table, I had let them know that we were celebrating an anniversary. The hostess was very gracious and brought us to our preferred table. Soon after a server brought us champagne on behalf of the restaurant and wished is a happy anniversary. Brian, our server was terrific. Service was great. The food was outstanding. I had sea bass, my wife had the Gorgonzola encrusted filet. We shared asparagus and truffle Mac and cheese. Everything was outstanding. When I paid the check, Brian brought an Anniversary card that had been signed by the staff. My wife and I were so impressed with all the attention to detail and were very happy we selected Smith and Wollensky for this very special occasion. Thank You!
The food was exceptional. Unfortunately, we came to dine on a Tuesday night, 30 minutes before closing time which resulted in a rushed and somewhat disinterested service. It seemed like we were a burden to the staff for coming in so late. Nonetheless, the restaurant's ambience was nice and the signature steaks were phenomenal.
My best friend and I celebrated her birthday and we had a perfect night. The staff was very friendly, professional and knowledgable. The food was out of this world amazing and we are already planning a trip back.
Second time at the castle. Service by Liz was exceptional. Would highly recommend. They made our birthday celebration a very special night. -90
I've asked many knowledgeable people about the best restaurants to visit in Boston. Smith and Wollensky Back Bay is always among the names brought out. My wife and I made our first visit there a week ago with great anticipation. We left saying that we could not have had a better dining experience. Wine, steak, seafood, service, ambiance - the very best we've had.
The best steaks we've ever had, a great wine collection, and great service. What else do you ask for from a steak restaurant? Would definitely recommend and return.
There are very few restaurants with such historical ambiance. The entire evening was so enjoyable. Sometimes a restaurant experience needs to be quiet with professional staff catering to you. Reminds me of what fine-dining used to be. Kudos to Smith & Wollensky.
Great location in an old armory that is castle-like. Standard high level steakhouse menu. Service was very good and personalized but the food was just ok. Hard to say why, just not fantastic.
The food was great but the service less than stellar.
The wedge is amazing. Huge chunks of hot bacon. Steaks are always fantastic.
The last time I went to S&W's was about 3 - 4 years ago, and I loved it. I went this time for restaurant week, and I was not as impressed with the food as I had hoped to be. I didn't even finish my filet, the truffle mac and cheese we got was extremely oily and the chocolate cake was a bit tough. All in all, my meal was rather mediocre. I won't completely cross this place off of my list just yet, but I expected to leave happy and satisfied, and I left feeling like the meal was just OK.
Wtvr used to be much better
About 3 options for apps, entrees and a couple desserts. Kudos for having a steak on the cheaper menu, but entrees came with no sides(steak alone). The small room we got sat in look like it existed only to hold up a slanted surface above it. Not castle like at all. Mixed drinks on the pricier side @$14 and wines in the $20-40/glass range. Kinda out my price range out just taste. \nThat said, service was impeccable, not a flaw to be found, and the food was delicious. Don't try to get out of there for under $140 though, even with the restaurant week menu.
Our waiter Michael was fantastic. Super friendly, informative, and just the right level of attentive. He even offered my date a glass of port on the house when our deserts took a little while to come out (we didn't really notice to be honest). The meal itself was fantastic, we supplemented the restaraunt week filet special with some oysters and tuna tar tar and everything was terrific.
The service is outstanding and the food is great! Would definitely come back.
The steaks were delicious and perfectly cooked, as were some of the sides (truffled mac and cheese and wild mushrooms, in particular).\n\nThe cocktails were the most poorly made cocktails I've had in an extremely long time. I had a sazerac that was literally half absinthe, and my husband had an atrociously sweet old fashioned. Both cocktails are listed on the menu (we weren't ordering off menu), and both are standard classic cocktails that ANY restaurant with a bar should be able to make passably well. \n\nThe dessert - chocolate cake - tasted like a bizarre combination of being burned/smoky and being freezer burned. It was absolutely inedible. We didn't complain, but I'm also surprised that the waitress didn't say anything or ask us about the dish, particularly since it was clear we barely ate any of it.
Ended up taking a friend to the castle in order to celbrate a recent victory of hers. The food was fantastic adn the ambiance was spectacular in the castle. The serice of one server was good, but the other seemed as if he did not want to be bothered, whihc made teh experience a step down form perfect. The steak was increadible and the filet mignon was one fo the best I have ever tasted.
Great food. Suggested 2T-Bones vs Porterhouse for 2 due to doneness preferences. Absolutely fabulous attention to all 7 of us. No rush. Kept our wine glasses full without pushing anything. Love it love it love it!
Had to go to S & W for Dine Boston week. The menu was great! Loved it as usual. We are truly blessed to live right across the street from this gem!
We went for restaurant week. The meal was absolutely amazing. We've been many times before and always had great service but last night our server was lacking. Repeatedly had to ask for our water to be refilled, orders were confused, and she didn't ask if anyone wanted coffee until dessert was completely over. Also annoyed me that she didn't even mention restaurant week menu when we arrived. But all that said I'd definitely go back.
It's a chain. So it's a rather bland and unimaginative menu. But. Sometimes that's a good thing!
We went for my birthday dinner. Let them know ahead of time in the reservation and they were great! They brought me a card which was signed by all the staff and a piece of cheesecake with a candle at the end. The food was delicious and the staff was all very friendly and right on top of any needs. We had a great dinner here and I would definitely recommend!
Everything about our dinner was special! Our waiter, Sheryl, was attentive, but not overly, knowledgeable about menu and history of building. She took extra care with our son, who was celebrating his birthday. The pace of the meal was perfect. \n\nThe food was OUTSTANDING! Everything was delicious in every way perfectly prepared, it looked beautiful. This meal and service all made us feel very special.
My husband is still salivating while remembering his dry aged bone in rib steak. Perfect French 75 cocktails, great wedge salad with house made Lardons. Yes, it is Man food in a Man environment.... The building used to house priveledged cadets who lived there while avoiding the Spanish American war....check out the architecture too. Ask for Amy -terrific waitress
A unique dining experience in a Castle in the middle of downtown Boston.\nEasy to find ,near Arlington train stop in the Heart of Boston,not too far from the Public Gardens & famed newbury street & entertainment district also,close by.
My husband and I were excited for a great steak dinner and were sorely disappointed. I have been to the S&W on Congress several times and thought the experience would be the same. Nope. My husband's steak was practically mooing and he asked for medium. The shrimp in the shrimp cocktail was over cooked and pasty. And my 'baked' potato was clearly microwaved - the skin was not crispy and wet. The service was good but that didn't equal the cost of the food. Wouldn't recommend this location.
Service was good. Side dishes were terrific and house wines, red and white, were good. Wine list in general is very expensive compared to same selections elsewhere. Meat was good but far from great. Sirloin were uniformly overlooked and had too much fat and some gristle.
Excellent ambiance in an old castle next to the Boston Park Plaza Hotel. Top steak menu with local Boston flavor like new england clam chowder. Being a Boston boy I recommend the 'chowda'. Steaks cooked to perfection and several cuts to choose from.
The day of our reservation we received a follow up call reminder that we had a reservation. I confirmed we would be there for our 8:00 pm dinner reservations for 4 people on Saturday night. We arrived about 10 minutes late since we had missed our exit. Valeted our car and folks greeting us were very friendly. They asked us if we wanted to sit at a table by the fireplace or in a booth. We opted for the fireplace. They brought us to a room off the main dining room and almost every table had kids. We sat down and immediately felt like we were at seated at the kids table at Christmas time. My chair was so wobbly and ready to break so we decided to asked to be moved to a booth. They moved us over and we settled in. Our server Dean came by and dropped off menus. We sat there for about 10 -15 minutes and he then asked us if we wanted cocktails. We ordered drinks and then about 20 more minutes he came over and asked us if we were ready to order. Not sure if this establishment provides complimentary bread or not but we didn't get any. He also didn't offer any dinner specials so once again not sure if they even have Chef specials. We order a mussels appetizer for the table (outstanding) some sides for the table (whipped potato and asparagus) and our meals. The table next to us was very loud and giggly which normally doesn't bother me but they were very loud. My friend and I split our meals (I ordered the Chocolate and coffee rub filet and she ordered the sea bass) and they split it tableside. For dessert we ordered (and split) Chocolate hazelnut creme brulee (yum) and apple crumb (just ok). We thoroughly enjoyed our meals but the ambiance and the service was poor. We would have loved to hear about the castle and for the price of dinner $$$ (though very good) I expected outstanding service. If the service was better I would of recommended it ....We wont be back.
We had a late night meal here and it was absolutely wonderful! The food was great and our waitress was absolutely wonderful!. I had the Cajun Filet Mignon and it was very spicy and delicious, definitely a different taste from most other steakhouses. They also had a great wine list and tasty sides. Watch out, the desserts are huge! Especially the chocolate cake. We ordered the apple crumble, which was a great end to our meal.
We took our son and some of his friends for dinner to celebrate. His roommate told me that it was the best steak he'd ever had in his life! Everything was wonderful! Pricey but worth it for a special occasion.
My staffs and I had an appreciated dinner in this restaurant. It was a great night, we enjoyed the food and the services that we received. I will definitely come back again.
Incredible food. Steaks cooked to perfection. Sides generous and flavorful. Great dining experience
WAITRESS WAS VERY PLEASANT AND PATIENT WITH OUR CHILD
Wow\n\nA 48 oz Porterhouse steak for two well seasoned and perfectly cooked medium rare\n\nOne of the best steaks ever matched with the house Meritage....superb
Parking easily accessible Service was outstanding. we were greeted by everyone with smiles Food was delicious Nice atmosphere...
I order a aged reb-eye with bone medium cook. I was with very hight expectations since last year. I receive it cold and well done.\nThey change it and was the same.
We had a wonderful time, and enjoyed fabulous service - all of the staff were extremely polite and helpful. The food was of course fantastic. I especially appreciated the special way they helped us celebrate our anniversary. Get the whipped potatoes!
The service was moderate, the waiter didn't even fill our glass! I won't be back again, the food was okay but it wasn't as great for a fancy restaurant.
Tuna Tartar was only 1/3 tuna and 2/3 other green stuff - disappointing amount of Tuna. Sides were not very tasty, onion rings were so hard we cut the roof of our mouths when biting into them and you really had to chew hard. Waitress was not sure of what was actually in the Steak Tartar. The steak my husband had, as expected, was the best thing in the meal. The Salmon was way over-cooked and dry throughout, I left more than half of it on my plate; what it came with was not very tasty either. Not likely to return, not sufficiently pleasing for the cost incurred. I would not recommend.
I don't like the din out menu, but other foods are not on that menu is good, especially for the bread before meal is really great.
Our waiter was attentive and nice. Our beef carpaccio was frozen to the plate. The beef bacon wrapped filet was tender. The atmosphere is great, but overall food not so much.
This is my husband's favorite restaurant and it never disappoints!
Loved it. Service was exceptional. Food was perfect. Fantastic value on the 'push list' on the wine list.
The surliest hostess I've seen since I can't remember. Terrible personality on the phone, and worse in person. Diners are now shunted into a ground floor bar area. Food is not badly prepared, but for the price point should be much better (especially the sauces). Service not to complain about but not to compliment, either. Summation: Used to love it, but clearly, S&W has had its day. A short stroll across Park Plaza is Fleming's where I'll be taking my steak-house trade from now on.
The castle exterior and history of the place is great. The food and service did not match the expectations set by the prices being charged and look/feel of the place. The steaks and side dishes (whipped potatoes, asparagus) were not as flavorful/well prepared as those found at similarly priced places. The waiter appeared rushed in his efforts even though the place was not full for our 8:30 pm reservation. The bartender before dinner was difficult to understand in his explanations of the beers available.
We had dinner here, a late Valentine's Dinner, due to the storm. Sat on the second floor - cozy room with lots of character, quiet table along the side, and the room filled up quickly, even though it was snowing outside. Food was terrific, service perfect, and very comfortable. Will come back !!!
A steakhouse should know how to cook steak, and not need 4 tries to get it semi-right. For the prices I'm paying, guess I expected more. Two tables came and went around me, before I even had my meal. On the night I was there, they didn't have potatoes - can you imagine, a steakhouse with no potatoes?! First and last time I'll be going to S&M.
Delicious dishes, amazing service, loved the ambiance
great food and wonderful service. Very helpful waitstaff. Will visit this restaurant again.
Smith and Wollensky, Back Bay Boston is a fantastic place. The food and service are always impeccable. Richard Cheshul, the manager interacted with us! I would highly recommend it!
The first impression was this is not a typical Large Chain Steak House. I have been to many, but none like this. S&W has all the charm of a small restaurant which focuses on the customers' dining experience, not their national reputation.\n\nFrom the greeting, to the final encounter which included a personal birthday card signed by the entire service staff, and thankfully, no silly song or foot stomping demonstration to disturb other diners, this was simply a grand time.\n \nThe food was excellent - steaks done to perfection, not over seasoned. All accompanying food including deserts were wonderful.\n\nOur Server Amy was perfect for us. Attentive yet not intrusive. And her assistants were noticeably good too.\n\nWe were pleased with no qualifications and will definitely return for another special dining experience.
I was disappointed that the second and third floor dining rooms were closed. Those rooms with the fireplace are very cozy and romantic. We were seated at the first floor bar area .. not my idea of a 'nice' dinner with the TV's on. I do have to admit that the food was very good.
Very disappointing. For a steak restaurant, they don't do steak very well.
My wife and I visited with high expectations but left disappointed. The steaks were as tasteless as the sides. Service, although not bad, left much to be desired. If in back bay and looking for a fine dining experience, walk across the street to Flemings.
Disappointing Birthday celebration. Awesome atmosphere. Fine wait service. The Porterhouse for 2 was one of the toughest steaks we ever had. Very expensive for such poor quality. Tried having them cook it a bit more, but didn't help it. We will never return.
Great atmosphere, but very very pricy. $$$$$. Should not serve end cut fillet without asking first. Also - no need to pester me with a foolish 'verification' phone call after I make a reservation - I am an adult, I maintain a calendar and your restaurant was pretty empty anyways on a Sunday night.
This was my second time at Smith & Wollensky Boston. The first time, several years ago, was mediocre at best. How they've changed!--for the better. This time was wonderful. The steaks were superb. The waitress was not only efficient and warm, but also just spectacular in helping us to manage a three year old and a four in a fancy restaurant. The waitress alone has won my loyalty. The only negative note was the valet, who plays the old game of squeezing each customer by pretending not to have any change of any size. He'd actually get better tips if he'd play it straight.
While the food and service was fine, the price paid was quite high. Shocking to get a shrimp cocktail and pay $22.00 for 3 shrimp - yes, just three shrimp. As well, steaks were overpriced. Food was good, but value was not there
Having dined at other S&W locations in Las Vegas, NYC and the other Boston location and other higher end steakhouses we expect a level of service above most restaurants. Our visit on New Yearâs eve left us dumfounded as to why the mgmt. letâs the staff get away with this level of service. The staff at the local Applebeeâs probably has more personality and attention to details than we observed by not just our wait staff but other tables as well. We only observed a handful of staff that were enthusiastic, personable and on top of details for other tables and it wasnât that busy. \n\nThe location in the âcastleâ is an interesting historical setting. The food was good, not outstanding, but filets were cooked correctly and everything tasted good. The apathetic service from many was too much of a detractor for us and outweighed the good food and location. \n\nI saw other reviews that should have sent us elsewhere but I thought maybe it was not a pattern and gave them a try anyway given our past experience at other locations expecting the same. Needless to say we will not be returning to this location as we know there are many other options with better food and service for similar or better value in Boston.
Service was excellent, Apps, salad and sides were great. The Bone in Rib Eye for $51 was not a usda prime steak (in my opinion) and lacked flavor. Since this was a steak house and while everything else was great the steak was not so will not be back...
As someone who has had amazing steaks, the bar was already high, but this place surpassed all expectations. It was absolutely amazing! The service was phenomenal, the ambiance is delightful. The steak was delectable; I could eat there every day. We will certainly be back and for people that don't really like chain restaurants this is place we will frequent as we travel other cities.
This was our 5th time going to this location for a special occasion dinner.\n\nWe have always had great food and great service in the past.\n\nThis time not so much, they seem to have lost touch with their service levels and the food was over cooked.\n\nManager on duty did not listen to our concerns and server was HORRIBLE.\n\nNot at all the level of service expected when spending $400+ on a meal.
Took my husband here for his birthday and was treated like royalty! They made us feel very important without being overwhelming! Brian D was our server he was very attentive and friendly and was able to answer all questions in regards to the menu and food allergies! Our hostess Darleney was very sweet and made sure all requests were granted, She was awesome! The food was amazing and huge portions, the duck fat root vegetables were incredible, definitely a must try! I had the salmon and he had a steak and both entrees were cooked to perfection. We left full and happy. Was surely a night to remember :)
Had our anniversary dinner at Smith and Wolensky. Treated like royalty but, it was how they serviced everyone. Not rushed, not bothered. Good quality food, relaxed atmosphere. Cheesecake with homemade whipped cream is worth every calorie. Already booked our next reservation for my husband's birthday.
Wonderful food, wonderful staff and a wonderful, historic environment. The four of us tried a variety of appetizers and entrees. All were delicious. The steaks were prepared perfectly and were delicious. There is also a very extensive wine list. Not that we needed it, but we shared the chocolate cake for dessert. Wonderful! Be sure to explore the numerous rooms to view the many artifacts. The staff was very welcoming and the service was excellent. A truly memorable evening.
The castle itself is very cool looking. The food was incredible. We were there on a Sunday night in the winter and there were not many other people in the restaurant. We wish we had been sat at a nice tucked away booth instead of at a table, especially since it was not crowded so it wouldn't have been a problem to put two people at one and it would have added to the overall romantic experience. \n\nBut, other than that, we really enjoyed our entire meal. Of course the bill was steep, but we knew what we were getting into coming into the place, so we enjoyed every minute. Of course the steaks were amazing, but a nice special bonus were the unbelievably tasty cocktails. Usually wine drinkers, we both stuck to the deliciously crafted cocktails to go along with our perfectly cooked steaks and satisfying sides.
The ambience and location of this restaurant is spectacular. The people and service were great. The food was...fair at best. We purchased the Long Bone Steak since it was highly recommend and their specialty. When served it looked outstanding but as soon as I went to cut into with a steak knife, I knew I was in trouble. We found the steak tough and not easy to chew. A real disappointment, especially for the price.
Service was very good and the atmosphere was nice and relaxed. The food was good but not by any means outstanding. Shrimp cocktail was very overpriced for 3 small shrimp and the quality of the shrimp were good but again nothing out of the ordinary. The $68 ribeye was good but a bit overcooked. A steak house should be able to handle medium rare but they were less than successful. \n\nBottom line for me: Very expensive, for good not great food. If you have money to burn then the atmosphere and the service might be worth the extra money.
Don't get me wrong, I enjoyed the meal and the ambiance. The service was also quite good. However, for $350 for two, I expected something spectacular. The carpaccio was noteworthy, as was the crab cake. The ambiance was quite nice. But the center point of the meal - the two ribeyes done medium rare, were not as tender as we would have expected. It was good, just not stunning. The creamed spinach is to be avoided, and the onion rings are good but again, somewhat peseatrian. So it was a GOOD meal, but nowhere near a great one, and certainly not worth what I paid for it.
I love Smith & Wollensky's main entrees and sides. Of all the steakhouses I've been to (and unfortunately for my wallet I've been to a lot), S&W has the best sides and their steaks are always top notch. The drinks are strong and they have a huge selection. However, their desserts are lacking. Ruth's Chris has an amazing banana cream pie, Fleming's has a molten lava cake, Eddie Merlot's has the s'mores pie (though EM is not available in Boston)...S&W has nothing that stands out in my mind. They don't really have any good warm desserts - the apple crumble that I got on this most recent visit was kind of cold and uninspired. That's the only place where S&W is lacking. (The hash browns were burned a little more than usual on this visit, too, but I assumed that was a one-time situaiton because I've never had that problem before.) Otherwise, delicious! \n\nThe ambiance at the S&W Back Bay is also superior to all the other steakhouses in Boston because of the building it's in. The Ruth's Chris in Boston is also cool, but the Back Bay S&W is SO cool and SO much better than the comparatively disappointing seaport location.
We were able to getaway to Boston for the first time in a long time. When we do make our way over there we like to spoil ourselves by dining at Smith and Wo. First off, the wine list is superb and it offers vintages not seen at other restaurants. The steak is delish and we never feel rushed , We were there for a little over two hours. I will say our dessert was a little stale compared to the last time we had the same item. We'll be back.
Our thanksgiving meal was everything we could have hoped for and more. The vibe in the restaurant was very relaxed which made for a nice family Thanksgiving meal. The option for the Thanksgiving pre-fixe menu and their entire regular menu was wonderful. The Thanksgiving pre-fixe was reasonably priced and was exactly what I was looking for in my meal. Others in my family got the New York Strip and the Porterhouse which were both cooked perfectly. Looking forward to returning here for our next special occasion when we are in town.
the dining room we were in was cold and not memorable. the food was great, the service was good. we had drinks at the bar after in the main dining room. dining in that room would have been far superior.
For thanksgiving our expectations weren't high... the place couldn't be nicer, service was attentive and efficient, thanksgiving menu was imaginative yet classic and of course generous. We were 9, with 3 children and half ordered the menu. The castle is beautiful. Meat was ok, lobster was better. But service was so good we would go again next thanksgiving.
We have been to this restaurant twice, and each time we were more than pleased with the dining experience. I would recommend this restaurant to anyone who wants a special evening out.
All steak houses are pricy, however the quality of the food is certainly a match. The steaks were first class, all cooked perfectly, and sides-especially the all-important cream spinach-were equally delicious. We look forward to our next visit to the Castle.
We thoroughly enjoyed our meal and would return again. The steaks were excellent, appetizers and side dishes delicious and service was beyond excellent.
The first time we went was a Thanksgiving a few years back. We told the waiter we were there to dine and he informed us that we had to be out by 8:30 because he had plans. The shrimp were fine, but the calamari was inedible because of oversalting.\nWe returned this week and the reception was slip shod and when I asked for a quiet corner I was told us they were busy, I had made the request 2 weeks before. The steaks that were supposed to be medium rare were overcooked and dry. The spinach was gray. Hashbrowns were worth a trip.\nWaiter was difficult to find when needed. A huge slice of chocolate cake and slice of apple dessert does not make up for the problems
The food was amazing. The bone marrow on top of the bone in ribeye was to die for. We had more fun at the bar though, should've had dinner there instead.
Nothing really stood out. Service was okay, food was okay... too expensive for these.
Food was delicious,service was amazing-wait staff was attentive to all our needs,very romantic setting near the fireplace,would be excited to return for dinner !!
We were celebrating our daughter's 16th birthday with a couple of her friends. The service was impeccable, and the food was superior. We were presented with a generous slice of cake with a candle at the end of our dining experience, as well as a handwritten birthday card. Wonderful!
The server was arrogant and unfriendly. We were a party of six and she only put in 5 orders and left out my wife's. We ended up splitting up our food and the server provided a plate. The manager offered us complementary desert and then the cost appeared on the bill. \nI had a long bone rib eye steak which was tough and full of gristle. Definitely not a positive experience.