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One evening after dinner, we found our room door wide open. No one could seem to tell me whether Kayak had charged my room or whether the hotel would charge my card. On checkout day, when we returned to the room to get our luggage after breakfast, the rom keys were already deactivated. We phoned for someone to come but no one did so I had to go to the lobby to get a new key. On the way to the lobby I asked the porters to send a golf cart to get our luggage and to get our car but this took a long time.
Fantastic host and rooms.
The room had a wonderful view of the Bay. Although the Bar t Nique was a bit away from the downtown, there was a shuttle bus available to take residents to any of the downtown restaurants, bars, etc. An outstanding feature.
Walking distance to restaurants even it was uphill. Great place to stay.
Very Nice Location with good service friendly staff would recomend
The View of the bay was amazing!
Our host was extremely friendly, helpful and considerate. The accommodation was excellent with fantastic views of the sea (and whales in the appropriate season). It was close to a very good golf course and the staff there gave tourists a warm welcome. Just as a warning to others, it is a very steep walk up from the town!
The staff were exceptionally friendly , the breakfast was presented and tasted lovely , while the room was very comfortable and very clean. great value for money
The owner extended a very warm welcome; gave helpful recommendations and advice on the local area. Immaculate house which is located some way up a hill from the town - giving beautiful views from the breakfast balcony.
The attention to detail is unserpassed. The breakfast was a work of art.I can thoroughly recommend this guest house.
Petra, our host, was a lovely lady. The house was so airy & fresh. Rooms were lovely but most all, the breakfasts were beautiful and you couldnt ask for more from a guest house!
Petra, our host greeted us with a glass of wine, cheese ank bickies, so lovely. The rooms were luxurious and provided every comfort. Our breakfast was better than excellent and Petra's hospitality was warm and sincere. Our only regret is that we could not stay longer. Not a thing.....
A very comfortable stopover between Nysna and Swellendam. The rooms were beautifully clean and comfortable. Breakfast was a work of art - with a display of fresh fruit that was so beautifully prepared that it seemed a shame to eat it, followed by a wonderful cooked breakfast. We were disappointed that there was no pool as both Booking.com and the guesthouse website said that there was.........
Fantastic warm welcome and service from the owner and staff. Very comfortable, clean room and a tasty breakfast!
Excellent service directly by the owner, very attentive helpfull, wounderfull service.
Very friendly hostess, great attention to every detail. Breakfast prepared with care. Stunning views. Thank you!
Staff are well trained. They went the extra mile to make me feel welcome and comfortable. Security shows some weakness.
Goood location for stopover on Garden Route with convenience of excellent restauarant facilities.
1. The warm welcome and the sign welcoming me back again. It impressed my wife that they took the trouble to check if I had stayed there before. The backbone of the hotel is their staff - they are friendly, helpful and go out of their way to make you feel at home(this comes from my wife staying here for the first time especially after a bad experience in Maseru last month) I always stay at this hotel when on a business trip to the Southern Cape and would recommend it as a place to stay to anyone. We enjoyed our stay so much that we extended it for another night and only checked out on Monday the 10/05 N/A
The friendliness and efficiency of the staff and the excellent resturant. Also the central location in Mossel Bay with easy access to all roads leading to the Garden Route or Cape Town. Not applicable
Brilliant staff and service. Personal attention and VIP treatment from arrival to departure. Stunning views from the room. Will definately return and recommend.
Home from home no
Modern, very clean rooms. Nice restaurant on site. Beautiful location--wished I could have stayed longer to enjoy it more. Pool area looked nice but didn't have a chance to try it out. Nice toiletries in the bathrooms (especially the body lotion!). Took a little while to check in. There was some sort of mix-up with the reservation due to the third-party site (getaroom.com) that booked the stay. I felt hotel staff wasn't as courteous/friendly as they could have been during this time, but it was fine in the end.
Great room Freindl staff
We had a nice and perfect stay.friendly people,lovely room,charming atmosphere,good value for money,very clean. more than i expected thank you!!
We stayed at Acorn for 1 night. The room and facilities were comfortable and the staff friendly and helpful.
the excellent service, welcome and breakfast
Good location at heart of town, and convenient for visiting the Garden Route. Good breakfasts. Friendly staff. Extremely cold bedroom, made worse by the sash window being ill fitting and the glass on the brink of falling out of the window frame. No action taken to get a joiner to fix it despite it being in dangerous condition. Owner seemed unconcerned at danger of injury to clients. Lack of razor power points in bedrooms/bathrooms.
Friendly, helpful staff.
Staff were helpful and welcoming. The position of the hotel is excellent, very central. Rooms were nicely furnished and comfortable. Nothing was too much trouble. Excellent value for money.
The hotel was good, the town of George isn't somewhere where I would stay again - it's not really for leisure travel.
It was well situated for what i needed. Also the rooms were nice and spacious. I found the breakfast to be very expensive R135 for a fried egg and a cup of coffee!! Also the fact that there is no internet availability in the room is a bit of an inconvenience.
The room we stayed in as a family was very spacious. Which made it very comfortable for my toddler to walk around and enjoy the space. I also liked the seperate tv/lounge area. It was an amazing time staying at the hotel and will definitely stay at the Protea Hotel King George again.
Comfortable I was not given a room golf course facing.Although I had proof of booking there was some confusion regarding my booking.I Was given a suite over looking thr front of the hotel.
Big, comfortable room with balcony overlooking golf course. Hotel was just off the main road and well sign-posted. Good selection of food for breakfast with special selection for children. Buffet-style evening meal was also good and reasonably priced for a hotel.
Location, room size, outlook Disappointing carvery dinner - expensive and not particularly appetising.
Very neat,quiet,peacefull place. Some things in the room was not working.
The breakfast.the swimming pool. Bathroom.dinner.food for room service.
the peace and quiet and relaxing atmosphere no
Location was great and staff were friendly and helpful Lots! It is not a 4 star hotel as advertised by any means. Breakfast was fine but do not eat in the restaurant in the evening as the food is inedible. No lifts so a porter is essential.
Although the comfort of the rooms were good, the linen on the single beds are small and do not tuck in properly. The breakfast buffet is always good and the toasted chicken mayo of room service. The location of the TV - should rather be on tv shelf higher up on the wall. The flooring/carpets could be upgraded
Hotel old and very dated - could do with some a refresh! Rooms were dated and dark!
The atmosphere was very relaxing, with a strong friendly feeling. We felt very much at home the moment we arrived. We felt that the room we were in, 156 although comfortable, could have done with refurbishment.. The shower was particularly bad. Bathroom needed up-dating.
Efficiency & friendlyness of personell. Facilities offered.
This hotel was like staying in a coach station and it smelled of damp. Sadly, it must have been lovely in its day but now it is not. The evening meal was virtually inedible, however the omelette in the morning was pretty good - too bad we queued so long to get it that someone else took over our table and our tea was cleared.
Its a total relaxing atmosphere and I will keep going back. Definatelly recommend it.
The feel, location and price The staff at the reception could not get the computer to work properly, - lovely, friendly people but need training
The hotel is ideally and conveniently situated relative to the shopping and dining spots. It is just about the right distance from the busy highway but close enough to the beach. We loved the hotel's dining facilities and the staff were fantastic. The bathroom could do with a bit of a facelift, the wooden railing on the balcony is a safety hazard and the room was smelly from the previous occupants' smoking!!