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overnight stop only 5 pounds for 1 pint of lager-not on
I liked the facilities for the children ie books and x-box and it was clean and refreshing and modern. Nothing
:Pool. EXcellent Restaurant Room a little basic
1) Bathroom hand-basin : water did not flow out properly 2) breakfast : quality of scrambled eggs was simply disgusting - like mushed potatoes.
Cleanliness, size of room Bathroom was a large cupboard. Coffee in lounge was worst we had in france
Ideal location for a stop over on drive South. 20 min walk to Beaune centre which is lovely, should not be missed. Only real downside was the price of the breakfast. Not at all worth 14Euros. We had breakfast in the room which was even more of a rip off as you don't get seconds!! Very poor selection in room service trays!
Comfortable, modern, good facilities, nice diningroom but casual. It was great for a stopover for us.....may be a bit outside the town for walking to sites. It is a family hotel....but a bit noisy( children are) for an older couple.
New facilities, pool
This is an excellent hotel if you want to break the journey from Italy to the channel. It is conveniently located just off the motorway, is clean and comfortable and also has an excellent restaurant, plus a range of breakfast options.
th hotel was of a very high standard, good facilities, friendly staff.
We stayed two nights in the hotel and enjoined the perfect location, just in the middle of Beaune. We also enjoined the easy access to the hotel and the safe parking facilities.
One of the better hotels we have stayed, staff were very helpful and friendly, would definitely recommend this hotel, although being in the centre of Beaunne we did not suffer from any noise. Car parking facilities were also good and secure.
A decent standard and helpful staff, hotel in good location
I spent a night with my wife at Au Grand Saint Jean and we had a very pleasant stay. The staff were very polity, pleasant and helpful. The rooms were clean and comfortable and the location of the hotel is perfect: shops, bars, restaurants all is within a few minutes walk. Despite being central, it was all very quiet. Very good too, was the private and guarded garage. We could hear the neighbours well tough this was not a problem in the end.
The very comfortable rooms were newly decorated and refurbished. We had a triple room which represented excellent value for money, especially for a central Beaune location.The staff were extremely friendly and the breakfast was excellent. Secure and private parking was a real bonus.
One of the nice hotel in Beaune
Excellent location, friendly staff, very helpful and knowledgeable - excellent car parking. Ideal for a short break at low cost
Simple but clean room, good breakfast. There are other rooms (probably less cheap) that are airconditioned; we did not see those rooms. Excellent parking facility, very close to the city center. The room was not very soundproff and very warm in the afternoon. On the other hand, it was not really expensive either, so we would say good value for money.
Its central location was ideal for a one night stay. It provided good accommodation for the price.
convenience to the area we were visiting. helpfulness of the staff. Security of the locked garage. room furnishings were minimal and not very comfortable. lighting was inadequate
Location. Walking distance to attractions.
Good Location,Friendly Staff. Not all TV channels worked.
The front desk staff were very friendly helpful and nice. We spoke no French so they jumped right in to help us with dinner reservations and many other gret suggestions as what to not miss in the area. They even gave us discount coupons for attractions. Thank you Steffany, Sophie, Julie Sabrina! We miss are Beaune family!
Friendly and helpful staff. Good sized, clean room. Secure car park facility and location to the centre of Beaune.
Our French language skills are very limited but the staff were patient and helpful. They could not have been more obliging. Having just spent 4 weeks enjoying France, Hotel Henry ll and Beaune itself are still rated amongst our best experiences. Thank you for having them on your selection list The room was small but what we paid to stay in it was also small. We were there for the experience of the Country and its culture not to spend time in our room (which was really very charming).
Accessibility, comfort, helpfulness of staff.
The staff were excellent and very helpful and spoke English. Would like more English speaking channels on TV. Car park expensive as there is ample free parking within easy walking distance.
The Chateau has an absolute beautiful garden setting. Very comfortable and relaxing. We enjoyed the later afternoon service in the garden with great wines. Very friendly service and helpful
Very pleasant staff and excellent hospitality. Friendly, helpful, never trying to fob you off. Very good indeed.
Quadruple renovated room location next to motorway although we could not hear or see it. Beautiful house and garden but not a castle.
Not much, although the room was clean. Room was tiny - so small they put the television on top of the wardrobe. We had to drag our suitcase up two flights of stairs. The breakfast room was more like Butlin's than a chateuax.
A wonderful place to relax after a long journey. Very pretty, excellent service and great staff. Have stayed before and will definately go again.
the staff did not understand english
we very much liked the building itself and the atmosphere of the chateau. We has a very pleasant stay, and found the staff very friendly and helpful. We had breakfast on the terrace and it was perfect.
Very pretty chateau in a small hamlet, just outside on Beaune. Has a small bar area where you can have something to drink. Small room, but what we expected. They carried our bags up the two flights of stairs, which was nice. No restaurants nearby, so you be prepared to drive into Beaune for dinner.
The professionalism and friendliness of the staff and their desire and effort to please and be helpful.
Great setting and very relazing Chateau
The hotel was near the town centre, near good restuarants and best of all the kind, cheerful owner/manager Herve Room was a bit dark even with lights on - but it was a dull day, just makes it hard to apply contact lenses!
Staff were very helpfull,hotel was comfortable and well looked after, location great for getting into Beaune
We liked the location, available parking, security and the quaintness and authenticity of the hotel The rooms were a little dark, matress was saggy
We have bought a house in Dennevy this is a convenient place to stay. I love wandering around Beaune and this is close to walk in.
The unique walls - all covered in fabric not wallpaper. A lovely well converted building. Multi-lingual staff - very helpfull It was possible to hear conversations of other guests in their room.
Helpful proprietor. Good parking. First room on very noisy road. Double glazed but a/c not working so very hot and stuffy, or, windows open and very noisy. Room was changed and then very pleasant. Nice hotel but avoid front rooms.
the staff was wonderful and the location was great my only dislike was that there was not enough light in the room to read at night. Other than that we really enjoyed our visit. The staff was very friendly
The guy on reception the morning after our stay was very pleasant. It took three attempts to find a room in the hotel which was clean enough to stay in. The carpets in the first two rooms were disgusting. The receptionist was extremely unhelpful and claimed that the carpets were not dirty but just stained. She said that the carpets were due to be renewed next month. This was of no help to us what so ever. We have stayed at this hotel before and the room we had then had been recently refurbished so that is why we went back as we thought all the rooms would be in good order. We will not be going back again. Also, the air conditioning did not work in the room.
It is a lovely building and the decor throughout very atractive. Room clean and comfortable and good location. Receptionist friendly and helpful. Lighting in room poor. Very difficult to read by.
the staff were efficient, helpful and pleasant hotel is very well placed for the town and easily found
We thought that it was the worst value for money of any hotel we have stayed in. We paid for a DeLUXE room and are put at the top floor with no lift and needed 60 stairs to reach the room. The aircon did not work and have one small dormer window. The room was sparley furnished and old and tired. We would never recommend this place to anyone.
Superb setting, wonderful buildings, great food and wine. Nothing
Great position in wine country, though not a particularly nice village. Impressive chateau and lovely rooms Dinner was very disappointing with poor service and very ordinary steaks
Loved the historic feel Wait staff could be more attentive.
Ambiance, Style, Accommodation Staff distracted by a large wedding: Impersonal service in dining room; late arrival of breakfast; Failure of bath plug;
The outside of the hotel is stunning, beautiful grounds, which makes the experience special. The staff are welcoming and gave us a room upgrade. The rooms felt a bit dingy and not perfectly clean, which you would expect at a four star hotel.
The food and rooms! We could not have a shower as it was broken. We had to have a bath!!!!!
The building, grounds and peace and quiet bed was not very comfortable, choice at breakfast was very poor, dinner and wine prices too high for the quality.
Very restful environment. Room was very comfortable The meals were very expensive and marginal in terms of value. Breakfast at €22 was a lot. Tea/coffee making facilities in the room would have been nice. Room was quite noisy from people upstairs - not their fault just very noisy plumbing
Location, surroundings and external appearance moldy bathroom (flies, moisture, broken tile and no water in the bathtube). Room not so clean either ... No air conditioning. Restaurant: low/med standard. No sommelier service (astonishing for such an otherwise large choice of wine.) Poor service: dining and breakfast (Dining: no desert unless order provided at the begining - information received after the main course- Breakfast: coffee after 15mn, bread after 30 mn, cutlery after 1h and cups and glasses after 1h15). During breakfast time, also departure time, staff uses elevator (customers have to wait).Food: very inequal (dining: 3 starters tested 1: good, 1:average, 1 poor, 2 main courses tested:1 ok, 1 poor, no desert. Price: high . Breakfast: poor quality and choice. Price: very high.
Reception and checking out was efficient and friendly. My stay was enjoyable; the staff were keen to help and my two-day stay was relaxing. The air-conditioning in my room was noisy.
convenience to the City and the motorway dated bathroom and smell of smoke
Well placed near the city centre. Good parking facilities. We liked the sitting room area of the booking. Building and decoration a little past its best.
The hotel is well placed, you can walk to the city center. Breakfast is expensive.
Easy to find, friendly staff, informal, fantastic bed, very telaxing The air con was imposssible to control, we ended up opening the windows!
The accomadations were nice and the location was very good The price was too high, particularly without breakfast included.
Location close to Beaune historic centre, nice large pool, friendly and professional staff, not overcrowded. Main lobby had a bad smell. Carpet in bedroom was not fantastic.
We found the hotel very good indeed for our one night stay en route to UK. The room was comfortable and the staff very friendly. It was also really near the centre and the walk to the centre was very picturesque. The facilities (swimming pool, bar and restaurant) looked very good and made me think that the next time we would prefer to stay a little longer
Good location, clean, quiet.
hotel was suitably locat6ed to the old town centre where we found a magnificent little restaurant that served local fare. Thoroughly enjoyed the walk and went6 straight to sleep upon returning to the hotel
It's proximity to the historic centre of the city of Beaune, and easy access to the motorway.
The staff were so friendly and made you feel welcome A little lite on breakfast
The views of the vineyards was great. It was a wonderful location for visiting the wineries and exploring Beaune. We walked into town.
good breakfast choice, lovely views of the vineyards from our superior rooms. It looks like a motel though when you arrive and cars park outside their rooms. This was a disappointment to us as it was really more like a motel. Dinner was expensive but very good quality. The wines were overpriced. phone did not work. Reported 3 times but they never fixed it. Also shower was faulty and only fixed the night before we left (we had been there two nights already) but they did give a 20 euro discount for the problem and a free bottle of wine.
Free Wi-Fi access. Overpriced.
Nice lounge area with games table. Good coffee. Within walking distance to Beaune centre. Limited tv channels. Shelf behind bed made sitting up in bed uncomfortable. Air conditioning/heaters would not provide warm air (tried two different ones) so room was a little cold. Rooms had a damp musty aroma. Breakfast expensive for children with small appetites.
room, easy to find no evening meal avilable as promised
Very friendly hotel staff
Breakfast, swimming pool
The room was comfortable, bed large. Air conditioned and this helped as the night was quite cold. It was nice to watch the sun set across the vineyards from our room however it was not quite as i imagined the location to be "set amongst vineyard". Breakfast was good but I think only one staff noticeable. My husband said he had the best meal of our trip in the dinning room ' beef bourguignon". Town was not that interesting but the drive out around the vineyards was wonderful. We were only passing through. We are used to "cellar doors" in Australia where you can call into vineyards for tastings but this did not appear to be the norm in this area. Tastings occured in premises in the town centre more not in the vineyards themselves. The property was a bit old. There was nothing we didnt like, however, the hotel was advertised as being situated in amongst vineyards. It did back onto the vineyard but was in fact on a main road not far from town centre.
The friendly staff, cleanliness, quiet location and convenient for town and autoroute
The staff were very friendly and helpful and passed on good knowledge of the local wine area. The hotel was run professionally and served as an excellent base to explore both the cote du nuit and cote de beaune. Decor was a little bland although suitable for business types etc.
The rooms were bright and clean, well sound proofed and the air conditioning was a bonus, The breakfast selection was rather limited.
All Ibis hotels provide basic value for money at a location near the motorways which suited our needs. The restaurant was bland and dogs are allowed inside the restaurant which I find unhygienic
Unable to connect to the Internet in spite of having been provided the hotel password. Connection should be more user friendly like in the Arcachon Hotel we are currently residing (Le Dauphin).
clean comfortable friendly staff, a good selection at breakfast. Good selection of restaurants nearby and located near autoroute.
Room clean; bathroom OK; food quite good, though restaurant/breakfast room lacks atmosphere Staff disinterested; no carpet; foam mattress; meagre towels; beware if booking a triple - trundle bed would have left NO floorspace; VERY HOT, even in May - had to have window open - very noisy outside from people talking loudly and from the scenic truckstop across the road which ran all night
The overall clean, tidy and organised impression and friendly people. No, everything was totally in line with what one should get for this money
There was a nice pool, and although we didn't got in it, I'm sure kids love it. No drinks facilities in the room, all run through the bar downstairs instead.
Excellent hotel. Booking confirmation process was very efficient. Staff at hotel were exceptionally friendly and efficient. The hotel meals and the service were excellent.
Charming traditional hotel in centre of Beaune with excellent restaurant. Big airy room. Great bar with leather sofas and good Cigars. Breakfast was a bit minimal for the price. Buffet but lots of things missing by the time we got there about 9.30am
Good location, close to the old city and the Hospices Noisy in the morning.
The friendly staff and central position . The food was excellent at dinner as well as breakfast and nicely presented. The one and only lift, if someone did'nt shut the door we had to walk up or down and as we were on the top floor, not good.
nice historic building but with new bathrooms, very friendly staff at the reception
Room, service, reception service, restaurant, location Nothing
THe location - easy walk into old town and wineries. We had reserved a parking place - so that was good. Rooms are small but comfortable -new bathrooms were very good. Staff was friendly and helpful. Newspapers in the lobby were great to have. Service in the bar/lounge was "spotty" - Not being allowed to extend check out by one hour on Saturday even though hotel was not full on Friday night. We had wanted to go pick up our purchases and re pack before loading car - but young man at front desk friday evening said a flat no - Left us with a negative feeling about the place. So we then went out for breakfast - and lunch the next day as well as dinner Friday evening.
The Staff are first class- old fashioned courtesy and charm, which describes the hotel overall
the atmospher of tye hotel and the excellent service from knowledgeable and friendly staff
Nice hotel although rooms are on the smaller side. Staff excellent and friendly with serviceable English. Very good breakfast and excellent restaurant for dinner. Good access to everything. Would gladly stay here again.
The hotel staff were superb. Service, just the best.
The hotel was well maintained and conveniently located in a historic section of the town. Staff was friendly. It was a little difficult to find the hotel.
We enjoyed this boutique hotel very much. It's an older building with plenty of character and is interesting because all of rooms are different. We had a suite on the first floor, the room was extremely spacious with high beamed ceilings and 2 bathrooms which is somewhat unique. There was a bit of noise from the floors creaking when the upstairs neighbors walked around but it was delightful to our ears and is definitely part of the ambiance we were looking for in Beaune. Location is inside the walled city and close for restaurants, wine shops and other shopping. We look forward to our next visit
Location,friendliness of staff.comfort. Breakfast very expensive. Tourist factory feel. Room dark and gloomy.
the actual building and the room the WC is in another room - acroos the corridor - from the bathroom and the bidet!!!
thought the room was wonderful. Also staff lovely. Did not try the restaurant but it looked good The noise of the air conditioner box
It was a lovely hotel, the linens were so nice and the staff very friendly and accomidating.
I liked the responsiveness and friendliness of the staff. I also liked that my car was parked and looked after for me. The hotel itself was beautiful and the rooms interesting Very expensive to eat or drink in the hotel
Liquid soqp in rooms
Location is great. The decoration agrees with the style of Beaune. Nice staff attending very well. The bed is small and the mattress was terrible to a person with 1,8 m tall and 95 Kg weight.
on a quiet side street three floors up on treacherous round staircase: no elevators; inflated price for small breakfast
A very interesting experience with a fantastic atmosphere, in particular at the breakfast with background music corresponding to the time period and lit candles on the table. The breakfast was excellent, little choice but very good. The only minus point was the bathroom which is very small.
Couldn't stay there - it was closed for the holidays. However, we were directed to another hotel not far away. It was OK. Yes, the breakfast was minimal, coffee not great, and we were charged even more than the rate advertised in the dining room (since it was the rate quoted on your website).
The close proximity of the hotel to the centre of Beaune. Overall poor quality of the establishment, especially the restaurant. The hotel & restaurant are seriously over-priced. I would advise all potential clients to avoid the place.
The restaurant with the old vaulted ceiling. Beautiful. The pictures were a deciding factor in our choosing this hotel from others available during the same dates. The staff was also extremely friendly and helpful. Lovely people! Some not so good surprises: Winding staircase with small width stairs and no elevator. No nice toilettries or blow dryer. All door knobs were loose or kept falling off. Very loud flusher. not recommended for older people or those travelling with small children. The steps would be a nightmare with buggies and there are no railings going from the ground floor to the first floor. I almost lost my footing a few times. Very loud flushing system that sucks the air from the toilet and sink. Other than that, it suited us just fine and we made light of all of these quirkie things. Oh the door knobs - we cannot look at a door without one without bursting into laughter. Maintenance must be on vacation!
Charming street and a look into history. Confusing to check in.
Very helpful staff, comfortable bedroom and clean and tidy throughout. An historic building with winding stairs and interesting features. Breakfast was excellent.
Very pleasant staff. They attract visitors because they are a 12th century abbey - but this is misleading, as there is little of the abbey left visible. The shower was handheld.
The athmosphare was beautiful.especially the restauran room.I think for having breakfast there, it was a little bit dark. the bathroom is very simple and if you take a shower everything will be wet
location no internet
The hotel is very good, close to downtown, has parking and an excellent breakfast and a good hotel staff
Hotel in excellent location, as you can park the car and walk across the road to the old town, as parking very difficult in centre. Room at rear of hotel. Room clean but stuffey. Very noisey with window open as above pump room, with pump on and off all night. Yes the room they gave us, was right at the back of the hotel above the pump house, we had a terrible nights sleep.
The locaton close to the old city was a plus. Parking was available on site in a protected area. The staff was friendly although there were few that spoke English but that was not a major problem. The pool was nice. Great location for walking to the major attractions at a reasonable price. The room and bathroom was small in comparison to most hotels we had stayed at during our trip. We changed our room several times before we settled in hoping to find a larger room with a bit of a view.
Very convenient for Beaune town centre. Restaurant very good
Very well placed to visit a very attractive town location. Secure parking and friendly staff.
Hotel close to city center. Refreshing swimming pool. Friendly staff. Good Value for money Small and noisy rooms (clean though) as usual in Ibis Hotels.
Chef forgot our potatoes, steak rubbery and over cooked
NOt a big room but practical. Was in a good location and easy to access.
- the staff at reception was very friendly and helpful, especially a young man - swimming pool on the premises: excellent for refreshment, especially for the kids - located very near historic centre of town, convenient at short walking distance - some of the staff at bar and terrace was rather unfriendly, making guests wait (fortunately their colleague stepped in)
It was easy to drive to and the private parking was a plus Wireless internet did not work in our room. I had to go to the lobby to pick up a wireless signal. It worked very well in the lobby.
It was the worst day of my honeymoon. After I did 2 reservations without knowing (In the first one I didn't get the e-mail confirmation - but I don't know if it was blocked). So I arrived at the hotel and after they took my card they told me they would charge me for both. And after I explained to the manager I've just one confirmation he told me it was only my problem. Of corse he charged me for 2 rooms even though we were in low season and he had other available rooms (so I don't think I blocked his booking as he mentioned. I felt like I've been stolen. As a matter of fact I was! They simply don't care about costumers satisfaction. The room is noisy. The breakfast is overpriced.
The helpfulness of the staff e.g. helping with luggage, moving cars etc. Also, the closeness to the centre of town.
The very large bathroom and shower were much appreciated. The bed and pillows were very comfortable.
room arrangement was great, perfect for family, large bathroom and appeared very clean. Close to pedestrian area and lots of nice bakeries. beds and pillows could be upgraded but besides that it was very nice. I do think breakfast should be included in this price range.
The hotel has the intimacy of a large house as opposed to a larger hotel. The staff was very welcoming and helpful. Our room was comfortable and good value. The breakfast was good but a little overpriced relative to other hotels we stayed at in France which offered identical menus.
Very friendly staff, nice hotel, good location, wonderful town to visit We did not get the breakfast so can't comment on it
It was within walking distance of the town. The rooms were lovely.
It's proximity to the old city of Beaune. No Lift (elevator)
Excellent location. The concierge was very helpful, even helping me with parking the car.
conveniently situated - staff very friendly and helpful - facilities good especially coffee making in the room!! a rare treat on the continent
Food was good in hotel rest. Carpets old and worn
easy to find, car parking, good place to visit the aera ( Cote d´or) .A little bit far from the historical center, need to go by car. nothing
Used as a stopover on route to Alps - hotel very convenient location just off main road and very easy to find.
excellent breakfast; easy access to car; non-smoking areas; cheerful welcome; restaurant on-site; coffee-making facilities in room
Personel simpatetic Bathroom door damaged, could be fixed
food was good,very friendly and there is bowling alley with pool tables and a bar just around the corner. there was'nt a curtain at the ground level window which was a bit off putting.
It was easy access to the town. Easy to locate the hotel. Ample parking space. Rooms were small but adequate and the linen was very clean
Clean room and convenience to city Poor food for evening and lack of suitable alternatives.. buffet more suitable for evening as well as morning meals which were good
location. No kettle or mini bar in room.No parking.
The location The breakfast was poor.
The hotel is in a marvelous location. It has a very nice bar and sitting area. Rooms are typical small, cozy European hotel rooms. The hallways are a bit interesting as there are ups and downs throughout. Not much parking at all.
Great Location, nice people, and the best bed I have ever slept on in a hotel. Thick mattress down bedding the bath/shower was difficult to keep the water in
We had a train that was delayed and reception stayed open until midnight for us. Excellent location.
It was exactly as indicated on the website, welll positioned for Beaune city centre.
Excellent, traditional hotel with modern twist. Perfect location. Nothing
The central location The bed was not comfortable
Ideal for city centre. Use of garage for security of car Room size could have been larger, particularly as we stayed for 6 nights. Not a complaint but a general comment.
Location in easy walking distance from centre of Beaune Difficult to find, partly due to roadworks and one way systems. Breakfast very expensive so we went to a cafe instead.
The staff are very helpfull and food is very good. also free parking and internet The room are little small
A most helpful ,polite and efficient young man on reception desk .Pool was clean and good . Breakfast very good value .Ample parking area . Great walk into town .
the three cats who were there. It was also close to the town but there was no pavement for the first part of the walk so dangerous My room filled with cigarette smoke from other rooms even though I was in a no smoking room. When I asked the receptionist about this he just shrugged his shoulders. It was most unpleasant
We only stayed for one night on our way back home from vacation. The location of the hotel was very good; nearby the speedway and nearby the lovely historical centre of Beaune. We only had to leave at noon, so we had the chance to visit this little town.
Staff were extremely welcoming and explained everything clearly. Needed air conditioning in the rooms. Restaurant could have stayed open beyond 9pm.
The receptionist in the evening was very pleasant and friendly. The breakfast was okay but no hot food or the opporturtunity to make your own. No restaurant open and only McDonald's nearby - pre-empted this b y stopping at the services and buying sandwiches just in case. There were no lights on on the stairs - had to switch on but was not pre-warned. Again no lift!
Helpful staff at check in pool No elevator, 5 floor walk up No air conditioning No staff at all after 10pm No free internet in the room as advertised
the staff were very helpful and polite. the room was comfortable and very clean.
The location within easy drive of Beaune centre, the pleasant gardens and large free parking area Its proximity to the highway
Good location, near from the highway and the center of Beaune, but situated in a quite place.
Good facilities, good location and very good value for money. Excellent breakfast for the family.
Breakfast is poor value.
It was ideal for us. We wanted to stay in the region on our drive back to Wales from Italy.
easy acces, Chain hotel, good for one night
Better than expected. Room was big, clean, flat screen TV, A/C, comfortable bed. Bathroom clean and ample. This was clearly a family oriented hotel (maybe it was the time of the year). However, noise wasn't much of an issue (if you don't mind kids running through the hall ways).
Room was a really goog size for us as we have a baby and there was loads of space for a travel cot. Difficult to find and difficult to get a children's play area
The provision at breakfast was insufficient to cope with the demand. Breakfast itself was fine but the buffet area too small.
The carpets in the room and the public areas except for the restaurant were very dirty. They need to be replaced. Hotel not up to Novotel standards. I was disappointed.
Room comfortable and clean; Complete supplies and room services