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The staff was very helpful. Luggage was not delivered at the airport for one of our group. They stored it for us even after we had moved on with our trip through France. We couldn't have been more pleased with their help. We would recommend this hotel to anyone.
the location in the heart of the centre we did not have a bath, only a shower, but the friends we were with had one, so apparently, there are different room types for the same price, they should at least mention this and preferably give you a choice (I would have loved a bath, after the marathon we did on Saturday!)
Customer service was A+++. They were always helpful, cheerful, courteous & informative... Rooms were lovely, and location perfect - an easy walk to train station and market, as well as being next to the main street for shopping & boutiques. This was my third stay here, and I intend it to be my destination hotel when I visit again... Nothing to dislike...
The hotel was easy to find. Parking facilities good. Although this was on Nov.1., i.e. holiday in France with basically the whole city closed down, the hotel resturant was open and served excellent food.
friendly staff and clean and nic ehotel
The bed was very comfortable and a very good shower. Our room did stink of cigarette smoke when we arrived. We aired it as much as we could and sprayed it with perfume, but in this respect it was fairly unpleseant.
The studio room was very nice, the staff were very friendly and the food was excellent!
good value for money the room service was a bit long
the possibility of a guarded parking the possibility to have two single beds instead of just a double one
We liked the decor, the updated bathroom, the helpful staff, the breakfast, free wifi, and a good restaurant for dinner. Didnot like to pay for parking garage.
The hotel was bright and modern The situation - it was difficult to find. The restaurant was closed so we had to go looking for somewhere to eat
Quiet room No possibility to have dinner outside
The personal of reception
There was an on site restaurant which was great No Tea/Coffee making facillities in our room.
Nice and friendly staff. Close to the autoroute. Free parking space within the premisses. Little terrace in front of the building, annex to the restaurant. Keep in mind that this is a pass through hotel, located outside the city centre.
There was nothing that I liked about this hotel and therefore this section could remain blank. No restaurant on sunday evening. If this hotel has been refurbished as claimed then think again.
Convenient location Shower didn't work properly and was very inconvenient
Generally what I expected but the three buffet menu was very good. I would recommend Balladins again.
the room was very cool (thanks to the airco!). because of that you get a good night rest.
Pleasant place for an overnight stay. Within reasonable walking distance of interesting town with choice of restaurants.
The design of the rooms was unique. Fabulous meal in gorgeous dining room. Very good service from staff. Bathroom small, only a hand shower. If bath had been fitted the other way round it would have been possible to have had a proper rain shower in the ceiling. This was a shame as only slight gripe about whole stay.
expensive for what it was
Interesting decoration Quality of dinner Simple design for little bathroom No individual reading light on head of the bed
A very expensive hotel with cute but impractical design, and rhe Internet connection was rotally useless.
Very nice environment, good restaurant
very quet and nice no
new decorated rooms, great breakfast, excellent hotel
The hotel and staff was really great! The dinner there was very nice and good tasting. It was located out in the countryside and was very quite at night. Really beautiful place surrounded by vineyards. Absolutely nothing, it was all great and would go back there again!
Room was great. Excellent property
A very beautiful manor that has managed to keep it's originality (in the older rooms). The food was very good, if you like a more gourmet and expensive menu. Hard to find but worth it. No lift in the old section.
nice location, prestigious chateau
The Chateau was everything we could have hoped for and one of the best we have stayed at even though we travel through France regularly. One night was not enough. The dinner was incredibly good and excellent value. We chose a "comfort room" rather than the duplex as more in character. Would not have wanted to spend so much if we'd paid full price - the half-price offer was brilliant. I will not spend 20 euros each on breakfast anywhere! The mattress felt lumpy and not up to the standard of the rest of the room.
An exceptional hotel, one of the best we've ever stayed at No complaints at all
breakfast dog excrement in the garden on our private patio. Not being taken immediately to an appropriate room due to my mobility restrictions, and that I had outlined that in an email.
Cleanliness of the room and diner at the restaurant that was really good. The size of the room was a bit small for a hotel in this category
helpful staff.The restaurant was superb if not a little pricey.The local towns were all closed due to the holiday period.
The staff were very pleasant, the food was good and the room very comfortable.
Pleasant waitress. Good room.
Location, comfort in rooms The restaurant was closed - even though we had stated in our reservation that we appreciate reservation of table for a dinner..... We visit france for your exceptionel food and vine, i.e. lack of service in the restaurant was dissapointing.
Nice hotel for overnight stay (or even more) on the way from or to the south. Very good to reach! Fastfood restaurants and shopping down the road. The restaurant of the hotel looked good, but with little children it was better for us to go to the "Golden M" (with big indoor playground!). Big parking place at the hotel, locked at night. We got a spacious "family room" which was very comfortable. We did not use the breakfast service which looked good, though. We would stay there again. One TV channel in German would be nice ;-)
The staff is polite,helpful efficient. inglish language improvment could be a great asset for your hotel.. N/A
Very nice location; very good food at the restaurant.
Room service excellent Reception female staff not welcoming!!!
Very easy to find; very conveniently placed to access town.Although next to motorway perfect soundproff
Staff going out of their way to help out when trying to resolve issues. Very courteous and friendly. Easy to communicate as they speak excellent English Only stayed one night - so cannot comment
Room service excellent One female reception staff not friendly face
The hotel is usually excellent in particular the front desk Howeverthis time there was a stain on the carpet by the bathroom door that had the appearance of vomit or something similar.. It had the appearance that someone would return to complete the cleaning. Otherwise each time I have stayed at the hotel I have been very satisfied.
there was an awful smell in the elevator
The lady at checkin was nice and helpful. everything. Definitely the worst hotel i ever stayed at.
Good location, lovely restaurant position Poor food in restaurant and overpriced - had to ask to have breakfast on the terrace, despite good weather
The staff was friendly. Countryside lovely. Staff could be better English . We had difficulty in getting taxis on time and price was higher than quoted when arrive airport
nothing to be exited about, the staff was nice the maintenance of the pool was poor, the restaurant not to good, just plain food
- location out of the city - parking - poor breakfast on small tables - no hot water available - no elevator (second floor) - to expensive for what you get - noisy airplanes coming over
Nice and relaxed Lack of room service
Hotel staff!! The rooms were too small
Easy acces to motorway, safe and large parking area, very quiet site, close to the golf club. Fantastic for Golfers. Rooms very quiet and comfortable. Nice food and french wine. Friendly and Helpfull staff
The hotel provided everything needed for a flying business visit and I have no complaints.
Staff were excellent, the hotel is close to my business activities, Internet connections are OK but are essestial to a business trip.
The Cottage rooms are very nice, clean, comfortable, all with a view on the river.
Friendly welcome and nice restaurant with good cooking None
A very friendly atmosphere and staff, made to feel very welcome and would return.
Very clean tidy, and all we needed
Close to the motorway therefore ideally placed for an overnight stop. Very easy to find. Bar not open until 7pm on Sunday.
Convenient for a stop-over. Room very tired and whole place in need of redecoration and upgrading. Restaurant had no simple meal options and a bit pricey.
Excellent food in the hotel restaurant, friendly staff, nice building.
Food quality. Staff very friendly and attentive Uncomfortable bed.A Small double..mattress too soft
Excellent hotel with very friendly staff. The food is very good and it has a great atmosphere.
Excellent friendly staff. Cleanliness excellent. Character of hotel excellent. None
Lovely peaceful setting. Provided what you needed and the beds were comfortable and room clean.
Hotel was clean, central and attractively priced. Hotel is located above quite a busy bar and on a main road, so could be quite noisy. Steep spiral staircase to rooms not great for young children.
Room was a good size with a small seating area. Breakfast was nice and filling. Staff were very friendly and informative. The hotel advertised itself as having WIFI, it did not. When pointed out to staff they made it clear it was always acting up.
Hotel was close to train station, the staff friendly and the room was clean and comfortable. All within easy reach of main street for shopping and restaurants. Good atmosphere downstairs in bar Walls a bit thin if guests in neighbouring room noisy