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The room was clean and felt airy, being a tall person it was a pleasure to have a large bath.
Comfortable and well equipped
Hotel comfortable and warm,food good especially evening meal.Hotel is very convenient to The Tunnel and Cite Europe but is in peaceful location.I Enjoyed the swimming. The pool was very clean and warm and staff were excellent. As we are of a certain age(69 and 70) we found the seating in our room was uncomfortable it would be nice to have had a couple of easy chairs
Good location for the tunnel
The surroundings were very relaxing. two minutes from town but backing onto fields We found the swimming arrangements very formal and strict. not very relaxing
Restaurant- staff not very good, dinner- good menu, high prices, but food was not very hot (we did not complain at the time)
Good location nice facilities We were on 2 days half board and the set menu was the same on both evenings we had to upgrade on the second evening as my husband is allergic to cheese and there was only one choice of starter without.Also we found the service slow for those on set menu when we upgraded it was much quicker.The restaurant was not busy on either night so this was not the reason.
Very friendly staff and good service. The swimming pool. The breakfast was not as good as expected
Close to cap blanc nez and gris nez.
Bonus having a pool and proximity to eurotunnel, which was the reason we chose that hotel It was as expected for the price paid and enough for a 1 night stay. Changing room for the pool/gym was very small and lockers did not work and it seems that on a Fri evening many locals use the facilities
Excellent breakfast, attentive staff, warm comfortable bedrooms, the best bed I have slept in in France ! Showers that work Loved the character of the place
The room was large and comfortable and being at the back it was quiet Would stay again but not have food at hotel. Had dinner the first evening but thought the food below expectations and price high. Breakfast was only average but again expensive
Friendly staff, fantastic buffet breakfast, clean room. Restaurant next door pricey but quality menu.
The stay was v. brief but I particularly liked the rather old fashioned style of the hotel (although facilities were completely modern)
A very special place. Old fashioned shabby chic with egyptian cotton bedsheets to die for. Near to good restaurants and the beach but you can also walk down to the shopping area quite easily. A lovely spacious room with a sitting area and flat screen TV with BBC channels if thats what you want. There was nothing we didn't like. Resident dog 'Zeus' is a charmer. We were able to drink late in the cosy bar.
Absolutely fabulous. From the minute we entered the hotel, we were made to feel extremely welcome by each and every member of staff that we came across. Would not hesitate whatsoever to stay again and to recommend to everyone I know looking to stay in Calais. The only problem was the lukewarm temperature in the room. Having said that, I telephoned Reception to ask if I could in any way turn the heating up. A member of staff came to try and bought with her a portable heater which did the trick.
The location of the hotel and the parking facilities in front
We had a larger room this time and it was very comfortable andwell appointed. N/A
Beautiful room, furniture and excellent bedding Room was cold
Room was very comfortable. The welcome and staff were first class. The buffet breakfast was rather expensive although the breakfast room looked very inviting.
excellent shower and good breakfasts
hotel was clean,the staff were very friendly & helpful,hotel bar & restaurant was nice & overlooking the beach,prices very reasonable too only downside was we asked for more pillows but they never arrived
Friendly staff, good restaurant No wifi, hot water had to be run for 15 minutes before it became hot. Not very good for the environment. No hot/cold indicators on taps so did not know which way to turn them. Chipped and durty paintwork. Tiles in bathroom painted
The room stank of cigarette smoke, so much so that we had to have the window open all the time. Apart from that, comfortable and well placed for a stopover before the ferry home though.
Location to the beach and acceptance of pets staying at the hotel who were very welcome. None
The very friendly waiter in the restaurant Despite this beeing a non smoking hotel the room smelt of smoke.
Good location - convenient for ferries
Convientent to find, location on beach and location for ferry. Staff very friendly, with excellent English Good resturant Room was small, but ok for 1 night
We stay at this hotel 3/4 times each year, including at the end of May a family celebration for 3 days with anything up to 14 of us staying at the hotel. We always find the staff very helpful and friendly, the rooms very clean, facilities in the rooms good and generally the hotel is excellent value for money and well above average for a 2 star hotel. Parking outside the room is a bonus. Proximity to the sea, local restaurants and cafes excellent Restaurant nice, good atmosphere especially for a group, meals adequate but dont expect cordon bleu. This time we had a dessert of crepes with sugar - arrived in less than a minute, luke warm, brown sugar, inedible but we were not charged for them. One other minor critiscism - guests leaving early always seem very noisy - sound insulation to the passage is not good
hotel was quite noisy.i.e other guest going to and from rooms.area looks run down.
The building was beautiful Slow staff and very dated, tatty and cheaply furnished
Food was excellent
nice old building lots of character peaceful location rooms spacious and beds comfortable bathroom could do with an upgrade dinner expensive for disappointing food service was painfully slow.would still return for the experience of staying in such a beautiful old place
Restaurant very good Room smelt musty
great location, beautiful buildings and grounds Needed more lounge areas downstairs
the food unable to find a member of staff to get a drink after dinner
The atmosphere in the Chateau There was no air conditioning in the room and the toilet in the bathroom had not been cleaned properly as it was soiled.
It's setting and location. The poor quality of the expensive dinner and their inflexibility when I asked to cancel breakfast, which turned out to be poor for 20euros
Ideal location for us breakfast a bit too basic
Convenient location relative to Calais but in more attractive ambience. Had stayed once before. They offered a special price Mersault wine to guests at Euro 17.50 and so when I ordered that in the Bar it was charged at Euro 61.00!! That was a shocker...
Quiet location, adequate facilities for a budget hotel. Very friendly and accomodating staff. Limited parking, could have been a problem at a busy time.
Very comfortable, excellent food None
Very welcoming family run. Rooms simple but very clean. Food in evening and breakfast well presented and good value. Would stay again.
very freindly family run hotel. Good food reasonably priced. Nice French village location, near to cross channel ferries. Clean room and linen. The staircase was very winding, but did add a little charm.
The staff were very helpful and friendly nothing too much trouble, the food was very enjoyable.
Very friendly and helpful staff. None
it was convenient for us and we like this area and found it easily, reasonable too. breakfast could have been better, not good value for 6euros although french stick and croissant very fresh. felt sorry for the goldfish in a flower vase in restaurant area though-needs proper tank, plants and a mate.Shower bordering on dangerous, flitting from freezing to boiling when fractionally just touched.
Recently refurbished room. Hotel V. convenient for ferry. Could not completely turn off main light in bedroom.
Room was clean and shower was good although somewhat cramped with nowhere to put toiletries. Breakfast was good. Very small room making it very difficult to move around the bed. My wife is disabled and we requested a disabled room or a ground floor one.The room was on the first floor up very steep, narrow and twisting stairs. If we had been given this information when booking or soon afterwards we would have declined the reservation.
Very helpful, even though we arrived just as the restaurant was closing the kitchen staff still provided meals. Location map shows hotel in wrong location.
The young owners were enthusiastic and worked hard to please. The hotel had recently been refurbed and was modern and spotless. The food was excellent freshly prepared basic fayre, generous portions and good value. There was a large english group celebrating a 60th birthday, they were treated excellently and made to feel special. The 5 minute walk to maries cafe for a beer or coffee and a game of the most unusual blow football was a super experience. All within a 5 minute drive of the A26 motorway. Definitely re-book.
Great location. Just off motorway & only 30mins from ferry port. Food excellent & very good value.
Polite, helpful staff, beautifully refurbished hotel, peaceful location.
Good ensuite with hairdryer. Quiet location. Easy access from motorway. Flat screen tv with a couple of English channels (volume was limited - a little too low for us but used subtitles.) Would have liked a telephone, kettle and fridge.
Very nice hotel. no complaints other than restaurant staff who came across as arrogant,slow to serve and generally unwelcomming
comfort and location close to bars and restuarant
Parking was nearby and free. Night porter was very pleasant. Pleasant local bar/cafe next door where you can get a coffee and croissant or a drink!
Great Location and staff spoke fantastic english.
Good welcome and help from reception. Comfortable, clean room. Location is easy for the Channel ferry. The lighting isn't good. The corridors are in darkness and unless you know where the switches are it can be difficult to get around. The room was also poorly lit; just needed to be brighter.
Good size room. Comfortable bed. Dodgy light switch in bathroom - overhead light not working
Good value, excellent room with plenty of space for clothes etc. Good sized and equipped bathroom. Excellent staff. I used your hotel as a good example compared to the Ibis at Abbeville where I had to spend the following night! A rabbit hutch of a room with no drawers / hanging space. Thanks for a very good stay. No free champagne (only joking)
Friendly but unobtrusive service, clean and efficient. The guy at reception went out of his way to be helpful when my travel plans went adrift due to the current industrial action.
The hotel was an overnight stop prior to catching the ferry. It was comfortable, well equiped and convenient for the town and beach with helpful staff.
Staff very helpful Only one comment, It states on hotel web site that WiFi is free, which is incorrect, had to pay for internet using WiFi, Therefore web site needs to be updated to stop misleading customers,
This is a beautifully restored and stylish old house with lots of personal touches in the themed bedrooms and in the lounge where we were served a tray of tea and coffee. The owners were such a nice couple - extremely welcoming and it was more like staying in a friend's home than in a hotel. We will definitely return there soon. Rather ugly bright blue patterned staircarpet to first floor which didn't really match the rest of the elegant, cream decor of the house. Maybe they were offered a cheap deal!!
friendly welcome, great location, very comfortable. Just what we needed after a long day. would use again
Beautiful house - extremely friendly - everything was spotless - just wish we had been staying longer !
It is a wonderful house, to stay there made you feel a part of France. It is really a magical space and the hospitality is charming and superb. We felt very looked after and yet perfect discretion was kept for a romantic few days away. I dont really understand why there is ambiguity over whether you pay for breakfast. You do. But that said, it is completely excellent and I have never relaxed so much over a hotel breakfast. Complete comfort was felt. On the second morning, one of glorious late autumn sunshine, Jean-Michel took the table onto the patio and gave breakfast in the garden. It was completely delightful. Also breakfast is very flexible, both days we were very late, but we were never rushed and always made to feel welcome. This really was the best.
The owner was very friendly and informative about things to do in the area. The family room was very nicely decorated and very comfortable, my kids loved it.
Excellent guest house, which is not necessarily evident from the website. No drink facilities in our room, however we learnt that the previous guests had in fact stolen the coffee maker!
The staff were delightful, nothing was too much trouble for them. We had a very pleasant breakfast sitting overlooking the garden, a lovely calm start to a pre-Christmas shopping spree.
The hotel itself is beautiful. The staff were absolutely lovely. The room was very pretty (we had the "Rome" room), the bed was very comfortable and the breakfast was very good. We were on the second (top) floor and did not find it noisy at all (others have said it was). There are some very good restaurants in Calais about 15-20 minutes' walk from the hotel. Overall we had a lovely time and would definitely stay there again. The only complaint we had was that the chap who checked us in offered to bring breakfast to our room the next morning, but it didn't arrive and we ended up going down for it. We weren't particularly bothered as it was clearly a genuine mistake and the only off note in an otherwise very enjoyable weekend.
Fantastic room, beautifully appointed, as was the bathroom. Thoroughly recommend the hotel. Madame Bisschop is a very welcoming hostess and has made all the rooms we saw (3 out of the 4 available) stunning. Breakfast was delicious, (real coffee for the first time during our stay in France this time! ) and beautifully presented. This small hotel has real class. We shall be recommending it. Nothing. Even the parking, which is on the street outside the hotel, was fine. (No comments on website yet about this hotel)
Unusual family room with the 2 bedrooms seperated by a bathroom which you had to walk through to access the 2nd bedroom. No tv in the main bedroom, poorly stocked mini bar....
The staff was friendly and helpful at all times. The food was surprisingly good. Ideally based for those travellers catching the ferry to the UK.
very close to some fantastic restaurants,a market and a fish market.plenty of parking.staff very helpful and hotel itself spotless. fair amount of traffic noise
Location for bars & restaurants
The room was very clean and comfortable,the breakfast was good,the staff were good,the location was very good!
Hotel was in a good position, the staff very very helpful and pleasant, very welcoming none
Well placed for an early ferry departure or a late arrival in france. rooms basic but have all necessary facilities. Car parking arrangements are a bit hit and miss.
location the carpet in the corridor are very stained and dirty not a very good impression
Convenience of location to the ferry, restaurants and bars nearby, the room was clean & very efficient service from the staff.
We came late and slept as we were driving early the next morning
This hotel is very good value for money. the room was clean tidy and basic and thats all you pay for. The hotel staff are very friendly and helpful. This is the third time i've stayed here.
Restaurant menu needs revising many of the items on the menu were not available
The hotel staff were just about the best I have ever experienced at a motel style hotel, the food was great, well presented and varied choice available.
very close to eurotunnel, nice enough rooms,lovely breakfast, staff friendly, stayed twice now so pleased with hotel
24 hour manned reception.
dinner offers food very good mould on wall in bedroom television located too high up to view not a good reception on english channels room needs upgradeing
Convinient to the Port. staff good nice bar
Convenience to the ferry, simple, clean room. The trundle bed provided the triple. The electricity went out while dining. We paid the waitress, but we saw several who did not pay and left. I lost the key in the dark, found it and sent it by mail to the hotel. We were in room 31. We were informed it was a triple, the trundle bed was small and cramped, not suitable for an adult, but we used it. It was dark outside getting to our room. Had to use a flashlight to find the keyhole. Nice staff, not much English, but it is France.
The staff, who were very friendly and helpful. Value for money. Breakfast. Nothing
Friendly atmosphere and food excellent
Previous occupants had smoked in room, and stale cigarette smoke could be smelt, which was most unpleasant.
Friendly staff, clean and comfortable hotel close to the ferry port. Evening meal good in hotel restaurant. Ideal for overnight stay before ferry crossing. We did not have buffet but did note that if eating late in evening, choice of buffet items was limited.
check in easy. parking secure. lots of hot water. everything we needed was at hand in the room
easy access to ferry port
Excellent Restaurant Rooms small but confortable, good location
The room was clean and quiet and we enjoyed a good night's sleep. We had a very good dinner in the restaurant. The staff were very helpful and friendly. The room was a little warm for our liking, think it was next to the boiler room as the wall was hot! We felt the wine was a little overpriced but they were small niggles and did not spoil our overall enjoyment.
The friendly staff , Cheap price and the location of the hotel for shops, Bars and restaurents.
Fantastic location. Lovely balcony room overlooking the square. Very charming Night Porter (possibly the manager/owner), who made us feel very welcome as we went out for the night and saw us totter back across the square, having the door open with a broad smile. Personable.
nothing it was old ans smelt of damp
My stay at the hotel was for 1 night only so I dont think I experianced the full features but the best feature by far was the friendlyness of the staff, polite and helpfull. The whole hotel is in desperate need of full renovation and modernisation in all areas. Parking is expensive and very limited. What appears to be a permanent fun fair outside the hotel is very noisy till very late.
helpful staff,good location very noisy at weekend till 2am
good location, close to bars and restaurants
Very handy for all shops and resturants toilet and shower room needs some attention
Convenient location for ferry port pleasant staff & great breakfast
Central location Nothing to do with the hotel itself, but late on Saturdaynight the local clubs had noisy patrons leaving at 03-00. Ask for a room at the rear of the hotel to avoid this.
found with ease (opposite market square) clean affordable room continental breakfast was good although the coffee could have been hotter but hey...no big deal for the price, I found this hotel 2 star, in price 3 star in value
walking round the outside of the building. Having our breakfast in my daughters room. It was a lovely room and had tea and coffee facilities. the room needed updating,,no tea and coffee facilities. Furniture was rusty and stains on the chair. Not good value for Money.
Staff were very nice, spoke good English. Comfort Room was just about big enough but had an excellent bed. Food and wine was superb in a lovely annexe resturant (the old stables). No issues
I liked the situation of the building set in parkand. The facilities in the hotel are very good. Architecture most impressive Signposting to the hotel was good. Staff excellent. Dinner, the service and the dining room were all very good. There were two simple matters which I feel should be rectified and should not have occured in a hotel of this standing. a) The handbasin in my room was badly cracked and had been so for some time. b) At breakfast coffee cup which I was served with had an unsightly crack in it. I felt this should also not have occured. These two matters spoilt to some extent an otherwise perfect experience.
Excellent service, nice room, excellent restaurant Nothing I disliked but tea and coffee making facilities in the room and BBC on the television would be nice.
A really pleasurable stay. The dinner was a high point. If we were staying for longer, the lack of drawers for clothes would have been a problem
The hotel is in a beautiful garden setting, which is most relaxing. Food and service excellent.
The staff were excellent and the food fantastic. Slight issue with noise in rooms
TheChateau , the Quality of the food and the service from the staff was excellent. no
The position of the room round the corner from the indoor swimming pool, and the fantastic restaurant. The unheated corridor from the room to the pool! Although we could have used the dressing-gowns and slippers if we had known about them! ie only saw them on a chair in the hallway when we were leaving the hotel..Perhaps they should be in the rooms with the pool towels?
The setting was brilliant and only 30 mins from the Ferry port made it an excellent choice. The resturant food for Dinner and breakfast was excellent both in terms of choice, quality, servcie and cost. The fact that there are no shower screens over the bath. This caused a lot of unneccessary water on the floor. Not good for the environment in respect of cutting down on towel usage.