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The Staff were very helpfull. particulary the lady in the breakfast room. Major road works were being conducted we were not able to drive up to the hotel without difficulty. I would have expected that more details would have been availabel on the website, regarding arriving by car. We had a lot of luggage so were not able to walk from the street.
Very helpful staff Great breakfast Great location Don't like the bedcovers -- too hot
Big comfortable room with complementary drinks. The staff is very friendly and helpful. Hotel is located in the very center of the town: just few steps from the chateau, restaurants and parking It would be nice to have slippers or at least an extra floor towel for the toilet
Bien est central localize en Fontainebleau Too expensive petit dejeuner
Location, Staff and quiet rooms-superb value for money
The service we received and the room we were given were magnificent We enjoyed every aspect of our stay
Fabulous location, staff extremely helpful, facilities very good.
this hotel is well-equipped and completely managed. none
There is a nice little bar and fireplace with self service bar. We all enjoyed sitting and chatting there. Very nice atmosphere. The hotel staff was very helpful and pleasent.
Nice style "shabby chic", well situated, helpful staff Should give you a discount for parking?
A comfortable hotel with good facilities, ideally located for exploring Fontainebleau, the forest and many other interesting villages such as Barbizon. Friendly staff.
The hotel was very good, comfortable, clean etc. The reception staff were very nice. The Spa staff were not very welcoming. the staff at the spa
Distance from Fontainebleau,10 minutes at most. The Air Conditioning did not work in our first room, although they changed our room without a problem. The restaurant was a bit expensive.
Convenient quiet location.Large secure parking.Surprisingly quiet room for such a large Hotel.Superb heated outdoor pool.Modern decor but certain areas could use an upgrade,eg Carpets.Food not Gourmet but quite presentable. Very busy with business conferences.Very long corridors and although trolleys are provided no apparent help to take cases to room which could be a disadvantage if disabled.
old TV with just a few channels and poor picture quality
Pleasant hotel, friendly staff Swimming pool was very dirty
Good facilities, nice location. To expensive. Breakfast not included.
Front Desk staff very friendly and helpful. Free 20 minute use of hotel computer and internet. Breakfast included in our special rate, and a very good breakfast. Easy to get to Fountainebleau or other parts via country roads or A6. Difficult to cool down the room even with the air conditioner on all the time.
Comfortable chain hotel. Functional design, clean and quiet location. Very polite and efficient staff. Good parking but look out for high "lip" at entrance gate as we damaged bottom of car on this. Would stay here again.
I booked for 3 guests, but we were given facilities for only 2 guests, inspite of our reminding them the 2nd day. The receiving counter staff was very courtous and helpful.
everything was ok no
Spacious rooms, very well serviced. Helpful staff. Hotel is situated out in the countryside but within easy reach of Autoroutes to avoid the centre of Paris. Good for overnight stops.
Good pool for the kids, food good for the kids, pong pong, x box, all good for the kids. Didn't get to play golf cos of the kids! Coffee cups full of mold upon entering the room, how lovely. Trying to get coffee/tea/ cups for the room very tricky. Good price though, avoid food, unless they let you have the kids menu!
Went there to relax after daughters wedding. Enjoyed long walks near golfcourse and pool. on arrival receptionist said they had no booking in my name (despite my printed booking.com confirmation) and that they were full. Was eventually resolved and we spent two pleasant nights there.
Its location Lack of hotel car parking. The rooms at the top of the hotel are certainly not in the "luxury" class.
the hotel building is lovely. The reception staff were very helpful.The location is excellent. we we unable to use the restaurant. The bar was not very user friendly. The whole hotel needs refurbishing.
A beautiful room. Dinner at the hotel restaurant gave me food poisoning.
Central. Breakfast ok. Staff pleasant and helpful. Room was cramped. Mark on sheets.
The location, the entrance hall and public rooms all were lovely. Cobwebs on ceiling above tv, stained carpeting around large area by the lift, chipped paint on the lift doors on our floor - shabby. Breakfast very expensive so did not have it there. Was told firmly that I was on a budget offer, which was embarassing. Bed very short for my tall husband.
the room was in the back, not in front of the street, so it was very calm
The system with the local car park worked well. The room was shabby and not like the photographs on the website. The second bed made up for our daughter used a double sheet turned over, so it was uncomfortable for her. The air conditioner was so noisy we had to switch it off in the night. the bathroom needed a good make over, and the toilet was not clean.
Ok for the price received by booking.com otherwhise too expensive for the comfort.Breakfast very poor....
Excellent staff to help guests. Please continue this.
The small touches of luxury that made me feel special - such as a delivery of roses with a welcome note, chocolates on the pillow, weather forecasts for the next day and suggestions of things to do. Its also a very beautiful village and the hotel is right in the centre. The staff on reception were also really helpful on a number of different occasions going out of their way to help me out. The food in the restaurant was somewhat disappointing considering the expense - a bit over-complicated and fussy
The room had all the little extras and it was a charming place located in a charming town. The door to the room could have been a little more solid.
The very pleasant surroundings and comfort of the accommodation.
The room is equipped with jacuzzi, dvd player. Nice room but rather small, nice staffs. The food in the hotel restaurant is only fair, and the taste of overalls are too salty.
The staff were at pains to be of service. The hotel is very comfortable and the food excellent. Right in the middle of Barbizon, with Fontainebleau and Vaux le vicomte nearby, it was a perfect base for exploring these important monuments and the painters who lived in the village. The forest starts just a few yards from the hotel. As we were virtually the only guests, the buffet was not laid out for breakfast after the first day and we had a smaller selection of the delights that had been on offer the first day when there were more people in the hotel.
The hotel is a wonderful historic building (Robert Louis Stevenson wrote here) with updated rooms and super baths/ Free Internet, flat screen TV, two excellent restaurants. The set dinner in the Bistrot is a bargain. Beautiful pool and yard. Sometimes the wireless was down.
calm, great pool & garden. lovely village & surrounds
The staff were extrermely helpful. The hotel was being renovated and the room was excellent.
Nothing went wrong Staff very good No
It was well taken care of by the staff but sometimes they were a little insensitive as to when to clean. The mattresses are much too soft. My back was not happy at all they next day. A little harder mattress would be better.
The staff were very, very helpful.
The very clean room. refrigerator in the room
Completely renewed, high standard. Sympathetic crew. Close to the RER station, 45 minutes from Paris Austerlitz. Calm, historical little town, some restaurants. Marvelous shower closet. Generous buffet breakfast. Easy parking.
The hotel was convenient to our journey to the South of France and proved to be the best IBIS hottel of the three that we used during our trip.
Using it as a base enabling us to visit many chateau's in the area. There was a mosquito in the room, which could well have been caused by us opening the window, so got bitten a bit.
the fact that it was in its own grounds and secure - nice to feel that we could leave our car and trailer without worrying too much about it
the staff were so nice .. and the facilities were so good the location was far to Paris (more than 30 mins) but it s good to have quiet stay...
The standard of cooking is pretty poor and quirky -and consequently the cost of eating is overpriced for what you get. The internet pin code system did not work when I tried it although I have a Mac ! The local youths running and shouting through the hotel at 03:00 was not very impressive either !
It was a good clean hotel and had tea making facilities. Very thun walls
clean and comfortable rooms
A great location. Ideal to relax and watch the wildlife on lake. Rooms nice / clean. The walls are wafer thin. We could hear next door talking and even the zip on their suit case !! We stayed away from the attached restaurant after having a warm and over priced beer on arrival. That worked in our favour as the all you can eat Chinese buffet about 2 mile away was great and a lot cheaper
Stayed for 1 night in a family room which was simple but clean, spacious and comfortable with a lovely view across the lake. 2 of the 3 single beds were on a mezzanine level with the 3rd separable by a sliding door. The hotel was comfortable and clean but needs updating. The mezzanine in our room was a lovely feature however the staircase was very open with no bannister, also there was quite a large gap at one end of the railing. My 7 & 3 year old loved sleeping up there but i was a little nervous! I think i would have been happier to have the double bed up there! There was a lovely little balcony outside though i felt it was quite unsafe, especially for children, having just one guard rail at around adult waist height, the doors were secure though, so it was not possible for the children to get out onto it on their own.
clean and cheap hotel. The bed was to small en bending in the middle
Quiet, peaceful and surprisingly modern refuge from a daily hassle. Rooms with cathedral ceilings are decorated with understated elegance and there is a splendid view to the pond and woods from the terrace and panoramic windows. The Wi-Fi in-rooms was free and impeccable. Full bathroom was clean and with just perfect fixtures The only drawback was lack of restauration or room service in August. The nearest restaurant (chinese) was in the shopping center 4 km away.
Friendly staff and lovely setting. Accommodation very comfortable. No outside seating besides on food terrace. Golf players tend to be a bit intrusive at certain times.
location-parking-staff-room-bathroom-internet access---food- the rental clubs available for use on their golf course were sub-standard at best----with the availability of club sets either at the golf warehouse stores or on sites such as ebay these were not acceptable for use on a fine golf course as they have there.
I liked the Chateaux. Calm Area. Good Breakfast / Diner. Rooms were clean, with fine furniture. We had our rooms in the outbilding with an rustic ambiance. Service was good.
The overall surroundings and hotel its self was lovely, even fantastic. The restuarant was very much over priced for what you got and we eat all over France! We requested a twin room for two men on business and was allocated a double room which they would not change. Another room had to be taken which I thought was a disgusting attitude and will never stay here again despite its overall appeal.
convenient location, good price but this hotel is a little 'tired'. The next three nights we stayed in an Etap at Nevers. A new hotel, excellent access, facilities and service for about the same price. Felt that the campanile was aimed at the travelling rep/engineer. We had 3 rooms in total. 1 room had no heating. 1 room had a difficult to lock door. Very noisy location. Only minor faults, might be more of a problem if staying longer.
The food was good, in particular the buffet for breakfast. The beds were of good quality. There was only one type of tea in the restaurant (mint). Quite some noise in the room from the freeway.
easy accessible shower curtains don't work, the bathroom was blank after taking a shower
Two friends and I were climbing in the local vacinity and used the hotel as a base for the weekend. Good location and facilities.
staff are perfect, breakfeast is very good (big choice, fresh), view to chateau! nothing
the location is very close to the citry center the room was sometimes cold
Good location and pleasant room at a reasonable price. Good restaurant. Breakfast a bit expensive at 10 Euros. One light did not work in the bathroom.
The staff were all very nice and accommodating. The dinner at the hotel restaurant was amazing, I would definitely recommend eating there. The hotel is in a perfect location just across the street from the chateau and very close to the main street (cafes, shopping, bars). This is a great hotel if you are looking for an affordable no frills French hotel experience. The details on booking.com stated there was wifi through out the hotel, this is not the case. there is only wifi in the entry way (very small space) and the restaurant. And it was so slow connecting I had to go to a cafe and used their wifi.
good value, excellent meal, friendly service, great location.