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Quality for money Not easy to use the wifi
Very modern and clean hotel with a quality feel about it. The loft style roof added extra character. Central location on the main street. The Manager was very friendly and one staff member in particular helped us out with things to do, walks/drives etc. The breakfast wasn't worth the money and disappointing given the hotel was quality in other aspects. Also, cigarette smoke from the bar downstairs wafted up to the mezzanine breakfast area. The airconditioning had been turned "off" summer mode and was now in winter mode meaning only hot ari was blowing, therefore the room was hot at night. It was unusually hot this time of year, so they should go by the temperature, not the date.
wonderful hotel. a very good gym and a small indoor swimming pool. best location in town. 5 minutes from the cable car. wonderful staff, very helpful.very clen room + bathroom.
charming staff, excellent facilities and location. breakfast buffet on the expensive side. Would score a 10/10 if at least a continental breakfast was included in the price.
The hotel was a modern, clean and very comfortable, the Staff were also very helpful and friendly. The Acta Luchon was in a great location and well above our expectations. We had a great time, this was definitely one of the better places we stayed on our trip.
Friendly helpful staff The hotel room was just too small. Calling it a 'superior room' was a not appropriate
It was very close to everything in town. Great resturaunt across the street Park g was a bit difficult
Your staff are very friendly, the room was comfortable and the location very convenient.
Good hotel, nice view from 4th floor, professional staff, the waiter at the restaurant spoke English. The wireless did not function well at 4th floor - Had to sit on the stairs to send mail.
Staff not overly welcoming. Restaurant at the hotel had no menu.
Constant noise like rushing water from inside the hotel, not the room air-conditioning but possibly central similar. Please note: this supplied in error to review of Camapnile, Purpan, Toulouse!
Close to town centre, free secure car parking Great views from our room, we were given choice of room which has never been offered before Staff were really helpful and pleasant
Very friendly welcome, perfect location of hotel (5 min walking to ski- lift), excellent breakfast, closed and secure parking at 50m from hotel.
Central Location. First rate staff. Value for money. Breakfast Fab...Would stay again
Good staff giving good helpfull and friendly service. Private parking available. Breakfast was continental but had a very good selection of food. Small bathroom.
The owners/staff were really friendly and nothing was too much trouble. The location is superb with the hotel being at the end of the main street. Even though in the town center the hotel was really quiet affording a good nights sleep. The private secured car park nearby along with a cycle store within the hotel was a real plus point for us.
Nice staff, great location for walking in the pyrenees (from the doorstep), good clean room and great value for money
Lovelly owners and the perfect location in town looking down the main street and up to the Pyrenees. Perfect for a skiing holiday in Luchon! The best value and the friendliest I've had in France! Thank you!
The management of the hotel spoke very good English and were very helpful to us. Rooms comfortable, good location.
Room decor was a bit different No problems
For the family room, the beds were spaced apart, in two seperate areas ( no door to close), but still some privacy. Our room was on an outside walkway, in the back of the hotel. Did not feel like you could leave window open on a hot night, because of the walkway. Also the tv was very small.
Nothing special The room was small
Friendliness of staff and central location to activities in Luchon.
I found the hotel to be a wonderful experience and only regret that I did not have more time to enjoy the facilities which were on offer. I would very much like to return for a longer stay.
This is a traditional French hotel in a very old building. They do the best they can with what they have to work with. Compared to modern hotels I'd give this a 4 or 5 out of 10, but for an old French hotel I give it a 7 or 8. I don't think I'd return.
Pleasant little hotel in the main street but not noisy No
great location,nice clean rooms,good breakfast accomadating staff,great for sightseeing and cycling
Good location, friendly staff, big room Most uncomfortable bed of the year. So hard the floor would have been more comfortable.
It was very good that there was a private parking place although the extra price was quite high. There was no elevator and since we had a lot of luggage it was quite difficult to get the up to the 3rd floor and down again the next morning.
Absolutely nothing. I'd rather sleep outside in the open. The place is very old and falling apart. I felt dirty when I woke up and didn't shower, because I wasn't sure it would make me cleaner. Anything above 15 euro is a complete rip-off.
Friendly Staff Shower did not have a good cubical so water went on the floor
Nothing The staff upon arrival were extreemly rude for unknown reasons. We needed 4 x beds for mixed non interactive group. We ordered 3 rooms (5 beds), she was angry because we were 4 persons not 9 persons - She was unbelievably rude.
Good hotel for the price, very big rooms and special attention for the skis. Old installations
Pleasant, charming little hotel that was located walking distance to Telecabine. Room was warm and well insulated from street noise. Would definitely stay here again.