Shuttle bus, clean rooms, good breakfast Rooms very small. Not the Metcourt Laurel we have stayed at before
The hotel is located in a secure complex. All facilities are within walking distance and the staff are the best!
The hotel is new and very functional with adequate food It would be better with a gym
This was a very safe and close place to stay on a brief overnight airport visit. It was clean and nice, and easy to get out and walk around and have a meal even though we were really jetlagged. The IDEAL airport hotel. It obviously had more to offer than that, but that was what we needed. I did not like only having a curtain - rather than a door - between my bed and the toilet.
I had no problems with the hotel, it fit what I needed it for. A big plus is all the onsite amenities (casino, convention center etc..) not at all
The room was very comfortable and clean, and I also liked that I could open the door for fresh air. In the evening I meandered over to the casino area and there were plenty of restaurants plus the casino itself was fun. In the morning I had the breakfast buffet which offered everything imaginable and was very delicious. My stay at Metcourt was a very positive experience and I would stay here again.
Very modern & cold.
cleanliness. average. hotel and its facilities were fine, but not as described on the website. a seat in the corner of the room does not constitute a 'seating area', and two single beds is not a family room. also, the walls appeared to made of paper, extremely noisy.
I chose the hotel primarily for its proximity to the airport. The free shuttle to and from OR Tambo was very convenient. I was not interested in the casino, but found the restaurants within the complex provided a nice variety of meals. The staff were very friendly, everyone from the desk staff to those we passed in the halls. Our international flight did not leave until the evening, but the staff allowed us to store our bags and relax by the pool throughout the day. The breakfast included was delicious. I could not believe all the choices. I have no concerns
I regard the "unenclosed" bathroom as entirely inappropriate for a hotel at this price level and would not have booked there if I had known in advance. I woudn't stay there again for that reason.
Accesibility from airport and to the Gautrain system. The mall within the complex including cinemas. Great stuff.
The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
Clean, friendly, easy
The hotel is beautiful, quiet and neat. Not known
Great Staff Far from the city and overpriced en relation with the quality of the hotel
Family atmosphere and warm welcoming on both occassions. Great place owned by great, friendly and helpful people.
Owners were very friendly, helpful and accomodating.
staff willing to assist with tour options/suggestions, friendly atmosphere
Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff. Nothing - all good!
Arthur was very friendly and the place seemed totally secure.
We stayed here twice and found it to be the perfect place for an overnight near JNB. Airport transfers were seamless and the family atmosphere at the guesthouse was warm and inviting. Highly recommended!
Staff very friendly and helpful None
Nothing to add Nothing to distract
Considering how close the lodge is to Johannesburg International Airport it was very quiet overnight. Nice spacious grounds. A very informal atmosphere. Interesting breakfast, not quite what I would call an "English breakfast", but tasty anyway. A bit odd having the shower in the main room, this could be a little awkward when privacy is required.
Convenience of transport to and from the airport
Staff were friendly and very helpful, shuttle was prompt, nice, quiet, relaxing place.
Location was ideal and staff very helpful and friendly
They picked me up from the airport, and I did two tours with them (Thomas). I ordered eggs for breakfast which was included in the price of the stay.
Quiteness of area N/A
Polite, helpful staff. Very nice setting. Very close to international airport with complimentary shuttle service. No fan or a/c in room.
How the satff went out of their way to help me
The room There was no record of me having booked via booking.com. I was fortunate that they had rooms available.
A unique guesthouse, home-like, not really a hotel, with lovely accomodations and good breakfast. Staff were nice and friendly, and in response to my booking form request, arranged a tour of Johannesburg and Soweto, and arranged late transport to JNB. No.
The friendliest staff I've ever encountered, perfect rooms with plenty of comfort, marvelous shower and great food!
Facilities were excellent.
No curtains on the glass door, consequently too light.
Clean and modern hotel, good lounge area, well-stock bar (honesty system), good security. No heating, so quite cold in winter.
Airport pick up service was great and the staff were very friendly.
Cleanliness of the room, comfortable bed with crispy clean linen, hot delicious breakfast & friendly staff. Water pressure in the shower dropped significantly in the morning may be through heavy usage but that made it unpleasant to freshen up on a cold spring morning.
Extremely convenient to Johannesburg airport. Friendly, relaxed atmosphere - even had an 'honesty' bar. No hair dryer in the room / bathroom
Close to airport, modern hotel with large rooms and nice bathroom. Good breakfast and dinner.
the homely feel, relaxed atmosphere and felt safe only problem right in the flight path a bit noisy
Very convenient to airport, especially the friendly transfer service. Ideal place to stay between international flights - a lovely little oasis with beautiful gardens and self-catering facilities. Restful and relaxing, with fresh homemade pastries and cooked breakfasts or dinners if desired. The lounge and bar are well appointed and work on an honour system, all very peaceful and private, no hustle and bustle. The rooms/units were lovely, with french doors opening onto the garden, but when the curtains are open (which is necessary to open the doors) there is no privacy from other guests or staff walking past, especially at night when lights are on in the room. A great solution would be to replace the curtains with timber blinds or shutters, which could be angled to allow fresh air and privacy. Also, would be good to have laundry facilities, hairdryer and clock.
Very close to airport. Very inviting, nicely designed and home-like.Lovely breakfast. No clock or phone in room...only "wake-up knock". Staff failed to tell us about honor bar and need to request hairdryer to take to room
Excellent all round.
Very pleasant stay, a quiet oasis just what you need as a stop off inbetween journeys. well laid out lovely gardens attracting wildlife, close to airport, helpfull staff.
Liked the restauruants in the complex and level of security Just too far from Joburg centre
The security no.
Check your bill!!!
The breakfast buffet was grand The rate and size of rooms. Was a little expensive for rooms of that size
two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had
Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent. Older rooms, staff is okay and hotel a bit pricey
Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise
Staff is excellent, very friendly
Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.
The hospitality of the staff including the owner of the guest house and the homely environment. No
Very clean, owners are very friendly, possibility of having dinner with them for a small fee. The lack of free Internet.
I was made most welome and grateful for being met at the airport and driven back when I departed. My only disappointment was the distance to the airport. When originally booked the Booking.com website indicfated 0.9 kms distance.. not the 9 kms actual distance.
I love the owners. They made everything plesantly confortable for my short stay. n/a
met at airport and returned to airport for onward flight the next day
Very friendly and helpful staff. Lovely room with privacy. Great to have efficient and inexpensive pick-up and delivery from airport. Air-conditioning would have been a bonus.
kind people and convenient
proximity with the Airport, easy to find, great rooms and friendly hotel staff. The food on evening.
Friendly staff, prompt in delivering us to airport next day for plane to Durban
Large room. Tv. The pick-up service from the airport. No.
The Shuttle service
Friendly and convenient location. -
Very friendly and helpful Very near the runway so noisy.
Prompt pick up from airport. Had to wake staff up for transfer back to airport in the morning.
greatv for a one noight transfer, but bring your earplugs
Transfer to airport was a nice service of the hotel. We weren't content with the cleanless of the rooms/beds.
access to the airport/ friendly staff/ good breakfast
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
The breakfast buffet Staff were rude and service poor
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
A very calm, and luxurious oasis which I thoroughly enjoyed during my stopover before departing from SA.
Nice place, welcoming staff. Both bar and braai (barbecue) are lovely...
Owner picked me up at the airport, and arranged taxi for way back at 4 am. Good combination of price and quality.
Lovely room, comfortable bed, beautiful surroundings and friendly staff.
Extremely clean and nice accommodation, excellent food, great location and even better hosts. Room dining facility was absent.
Airport transfer, room service Tiles in the bedroom
Very friendly and accommodating staff. \extremely clean room. \good services Very noisy with planes going overhead into the evening
The helpfulness of the hotel staff - they make you feel most welcome & facilitate your stay & travel plan in every way they can. None!
Friendly reception. Secure area. Good location near airport. Light from outside in room during night -- black-out curtains should be used. Covered parking insufficient. Early warning system, dog, too active.
clean, up to date in facilities, very friendly
Excellent service - picked up and dropped off at the airport for a nominal fee. The room was beautifully decorated with a lovely bathroom and very comfortable bed. I cannot recommend this place highly enough. No
Staff, breakfast, cleanliness Room a bit chilly in winter, could use a heater
very clean, close to the airport, good breakfast it is handy for the airport, but difficult to access the city
Marnie and her family made us feel right at home and saw to our every need. What a wonderful way to get to know Johannesburg. I have nothing to complain about. Everything was wonderful
Friendly owners, good room, good breakfast
The Willow Tree Guest House is a delightful little gem just a short trip from Tambo airport. Hosts Shelley and Ian are very gracious and the theme-centered houses look out on a delightful garden with a swimming pool. A full English breakfast cooked to order comes with the package. This is an especially good location for international travelers who are passing through Jo-berg and going on to another African airport the next day (or the reverse). For airport pickup at Tambo, call Shelley when you clear customs and she or Ian will pop right over to pick you up and whisk you off to their welcoming guest house. They couldn’t be kinder or more accommodating.
th environment was very cogy nothing
Very close to the airport. Not close to anything else. Very clean and comfortable and staff very nice.
The Welcome. Good service from the start.
The staff was extremely friendly, breakfast was good, room was nice & cozy. Pretty far from city center (although rather close to airport), wasn't too cheap.
After experience of other hotels/lodges (price, comfort, breakfast, service owners) this was generally poor.
It was comfortable, quiet, and friendly. I enjoyed breakfast every mooring, cooked to order. The electronics in the room, (TV, radio, etc) could use an upgrade. There was no internet access.
A small pool, free taxi service to and from the airport. Jimmy, the driver, was lovely and on time. He even drove us to a restaurant for dinner once. Worst guest house I’ve ever stayed in in South Africa. There is no gate attendant and no doorbell, so several times we stood outside the gate for ten minutes or more waiting for someone to notice us so we could be let into the compound. The Wi-Fi was so slow, you should consider it non-existent. It was more expensive than the chain hotels like Sun1, and we had to pay on check-in (probably because they know how many people won't want to pay after staying there!). Other minor annoyances that added up to an all-around negative experience: There was a kettle and two cups in the room but exactly ONE teabag and no coffee. There was also only one towel in the room when we checked in and we had to get another. The TV made strange noises until we realized what it was, and unplugged it. NO sound insulation — you can hear everything going on around you, which woke us up too early both mornings. The bed was insanely warm and we only realized halfway through a sleepless night that the mattress warmer had been turned up all the way to maximum power and no one had warned us when we arrived.
The hotel far from everything that there is to do in the city, the staff was unhelpful in giving places to visit as they were really worried about our safety. So we practically spent 24 hours in the hotel as there was no facilities suitable to do anything.
Clean and super spacious suite room. Welcoming staff rooftop pool and gyme a bit eerily quiet
Generally very impressed -- I only give 5 stars for hotels that blow me away in their price category. This one is simply very good value for money. - Spotless - Huge rooms - very large living room / desk area, and sizeable bedroom - Staff was very helpful, although I didn't need them much to be honest: I arrived very late (early the morning after my reserved arrival time) and they did hold the room for me; and left luggage for my last day, after checkout, was easy - Balcony - I think most rooms have one? - Top floors and the top-floor bar & pool have great views - Very reasonably priced - Just a few blocks from Wits, Constitution Hill and the Constitution Court / Old Fort, and Park station on Gautrain - Decent internet (not perfect, limited to 600 MB/day which may not be enough if you're streaming video, but adequate for my needs) - Some of the finishes in the room were a bit faded or strange - not top-quality (but this isn't a luxury hotel) - Would be nice to have a digital clock by the bedside, and 1-2 free outlets for charging phones, etc. - I had a nice little fridge, sink and many cupboards -- all empty except for a small coffee-maker and a few small spoons. If you have a little kitchenette like this, please include dishes & utensils... otherwise, not clear why to have the cupboards at all. - Not the hotel's fault, but: Braamfontein is not terribly lively after dark on weeknights. I didn't feel unsafe at all, but do be generally aware of those around you -- but don't be paranoid, it's largely known to be a safe student neighborhood. Also, didn't eat at the restaurant due to concerns raised by others (and so that I got out to see a bit more of the area).