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The hotel is fresh and modern. It is in a great location in the city centre and very close to the railway station. It is terrific value for money.
The excellent central location close to shopping, restaurants and travel links as well as the cleanliness and value for money.
The staff were absolutely fantastic -- warm and accommodating and efficient. Honestly, they made our trip to Leipzig a complete success -- helpful and gave great advice. The rooms were spotlessly clean, the bed was tremendously comfortable, loved the air conditioning/ temp control. Breakfast was delicious and filling. Value for the money. Would stay here again in a heartbeat. It advertised free internet, but there was only free internet connection in the lobby. In your rooms, you had to pay per hour -- I thought that was a bit sneaky. Room was a little small, but space was well-appointed and very comfortable otherwise. New and clean -- very nice.
It is the great pleasure to stay at your hotel. The location is very good. Thank you very much. The tables for breakfast are very low.
Clean, helpful staff, but basic Breakfast should be included in the price. No telephones in rooms
My second experience of Motel One and the total package cannot be faulted. Excellent staff and excellent value for money. Clean modern rooms. Good breakfast. The sooner this chain expands all over Europe ( and maintains its standards ) the better.!!!!
The location was excellent for exploring the city, the price was reasonable and the room pleasant. The fish on the tv swam around all night
The room was very clean, and the staff was friendly and professional. The location is also ideal for sightseeing.
Location was very central - right in the heart of downtown. Hotel feels very clean and orderly from the first step in the door.
very good location, just in the old city center. the room is too small.
the room is comfortable, easy access from train station, staff very helpfull and friendly
Clean Booked a premium double room, but was given a twin. They upgraded to First Class, which was a nice room, but not what one might expect from a 4 star first class room these days.
Good service, quiet and spacy room. sparkling bathroom, very nice indeed. nothing.
The hotel provides excellent opportunities for jogging straight from the hotel door. The hotel provides "jogging" routes to guide you through the countryside. The bed-clothing is too small for persons up to 2m tall.
Ease of travel to nearby forest and free bike hire from hotel, ease of travel into leipzig through cycle paths or tram system
The hungarian speeking receptionist.
Clean room, quiet restaurant / breakfast area, green environment, close to tram stop, biking rental for free Staff seemed stressed and not too happy. Credit card was charged upfront my arrival, where booking.com promised this would not happen.
Rooms were spacious and comfortable. Didn't have coffee for guests in the morning.
A small swimming pool would be welcome to relax. No
Very cheap, high standard, good food.
The room was very comfortable and relaxing, and the staff was great in terms of friendliness and making one feel comfortable and welcome
Very nice room, beautiful bathroom, clean, I liked it very much. It was a pity that there was no airco in the room
The lady staff are very kind. Man can use internet wirelessly and freely in the room. The breakfast is delicious. It is a modern hotel built in a traditional region closely near by the central station of Leipzig. The internet condition is often disturbed.
Spacious rooms, nicely furnished, only in relation to the rest the bathroom could have been a little more generous.
I liked the spacious bedroom with excellent views and all the facilities the hotel offered. It seemed to be very efficiently run and offers good value for money. Parking arrangements seemed to be complicated.
The room is wide and even equiped with a kitchen. Breakfast was very good. We could eat a wide variety of delicious foods. The hotel is near Leipzig central station.
Excellent buffet breakfast, location: few meters from main train station Wifi didn't work in my room.
Clean No decoration, sad. Towells in a poor standing.
Our room was very comfortable, with a nice view on one of the most busy roadcrosses in Leipzig. No noise. The hotel is situated very near the city-center, museums, shops and railway station. Non
Wonderful breakfast and service from the staff. Great location. I'm splitting hairs really but would have been nice to have tea/coffee making facilities in the room.
The room is luxury and I love the big windows in the room. It is near the train station, so it is convenient. It would be better if there is a computer to use
A very good hotel. It's a pity i staied there only one nignt Everything was perfect
Good service all is O.K.
It's within walking distance of a grocery store. It's a 8 minute walk to the nearest Public transportation and a Taxi ride(16 euro) is required after Midnight to get back to the hotel.
Everything was fine. Elevators, sometimes we had to wait few minutes to reach a desired floor or the restaurant. Software should be reprogramed to increase efficiency of this kind of transport to avoid unpleasent up and down rides .
I stayed twice in NH Leipzig Messe. This is a good quality hotel of international standard, friendly staff and it is very reasonably priced. WiFi internet is available from rooms and is free (though the hotel's guide says that internet is payable). I has underground parking (paid separately). Near by is Globus shopping centre (ATMs). Due to its proximity to freeway the hotel is ideal when travelling by car.
Position is comfortable for all Businessmen working with the Leipzig Messe: just 5 minutes walking for reaching the exhibitor's halls. Around there, lots of shops and a huge Supermarket. The Hotel itself has no other good points. Price is absolutely unfair for the Hotel services and quality. Staff is unpolite and doesn't speak english so well to communicate with foreign customers. Room temperature is crazy hot and reception staff reply to this complaint was "Sleep with your window wide open", result: we all caught a cold. Also Left wing is facing the Highway, noisy all night. Reception staff refused to change our money (small notes into big notes and coins into small notes), and refused to give us some extra supplies (an extra box of plastic bags for napkins which we needed to wrap up some fragiles purchased at the Messe). Breakfast price is just too expensive. Food quality, morning trough dinner is really poor, even for Germany. This hotel hardly is a First Class..
Pluses: good value for the money, clean. Minuses: far from downtown, could hire more English-speaking staff.
The hotel staff were very professional and polite, the room was very clean and comfortable. We didn't have time to make use of the additional facilities, so cannot make any comment about them. There is nothing I could say was outstanding, but the general standard was very high and well in keeping in it's class. A bit out of the way. OK for car or business users, but there is a 10 minute walk from the nearest tram stop. I had good weather, so this wasn't a big problem.
it's far from the centre, perfect for visiting the Messe
It is showing decades of hotel experience in design and operation. Functional, comfortable and no nonsense. Four choices of scrambled eggs at breakfast. Good price including breakfast outside Messe season! Elevator is going from parking cellar to room floor with secutity stop at ground level. Four lane road is leading to center. Park at HBF-Ost for 5 Euro a day at 1st floor and walk straight into shopping area in renovated railroadstation. In Leipzig in august 2010 are subway works and renovation work underway, blocking the center partly.
Historic surroundings, attentive and pleasant staff
Staff was very friendly, location was great and the spa was very nice.
An excellent hotel with all facilities close to the town centre. No
nicely situated hotel, elegant and stylich, good breakfast and wonderful swimming pool
we liked the warm and spacious bathroom, and direct lift to the swimming pool with sauna; comfortable bed
Very friendly, helpful staff. Not a single service related "slip up." Very convenient location directly across the tram tracks from the edge of the old town (though surrounded by several currently deserted, dilapidated buildings). Also, 5 minute walk to the Leipzig Zoo. 5th floor room was large (two rooms) but felt a bit cramped given the sloped attic ceiling and small attic windows.
great staff, nice atmosphere, perfectly located, really good breakfast
It has a warm friendly atmosphere. The staff were very friendly & helpful .I found Jenny on front desk to be very helpful .The food was excellent .The location was good .Very near the main train station & old town square . The breakfast was very expensive but good.I feel if the reduced the price more guests would eat there.
Everything was very good, but especially your reception is excellent. They are very helpfull I cannot find anything
spa, bar parking not included
location - hotel is close to city center - only 5 minutes walk to many wonderful cafes, shopping houses and nice cultural sights; hotel rooms are designed in modern style and look really cool pool and gym were old and miniature - design still from the DDR times, not at all the modern style as the rest of the hotel; staff at the reception seemed that they do not enjoy their jobs; breakfast for 18 EUR was for us too much, because in the city center you can have really great breakfast for 6-10 EUR per person
Pentahotel Lepizig is well situated in the calme street near the city centre. It provides a great healthy club for his guests, open 24/7 and free. Design of this hotel is great. The reception staff didn´t speak English very well.
Excellent food, room and swimmingpool. Nothing. Everything was allright.
The position big room From 8.00h morning renovation work very loud.
very clean, close to center and train station breakfast was expensive
A 24 hour pool with good gym, sauna and jaccuzi facilities. A very comfortable bed and also a great shower/bath combination. The breakfast is extremely expensive
swimming pool, spa, room design & comfort, kitchen & chef (breakfast & dinner)
Loved this hotel! Great lobby, so much space so nicely divided. Nice design throughout, well-appointed rooms, affordable wifi access, super set of toiletries, decent breakfast, nice pool and clean changing area, friendly staff, easy walk to oldtown. Highly recommended!
The design of the whole hotel interior was amazing - and the spa area very relaxing. As the fitness area was located below the spa area, it was very humid and hot - and no (working) airconditioning - making the fitness experience not so good.
Everything, the atmosphere, the use of internet, the beds, the peace and quiet- The fact that breakfast was not included in the price-
The hotel is very nice & perfectly located. It's biggest plus for me was the free internet connection.
Nice hotel, good location (almost directly in the center of Leipzig), very friendly staff, nice and big room. Didn't try restaurant and bar though.
Excellent Hotel, all services and facilities as good as one would expect
Design and proximity to the Gewandhaus No
Location in city center allowed walk to all attractions. Staff was very helpful in orientation to city. Easy to find parking which is in back of hotel, Would be hard to find at night without gps.
breakfast, comfortable beds, good maid service, helpful staff, location the room was to warm
The hotel is central to all atractions in Leipzig. The rooms were spotless and very comfortable. The staff made sure we had everything we needed ie. extra pillows etc. No complaints!
Really cool rooms!!! Food service OK but not great.
Small rooms! No room(small room) for suit case! Small bathroom.
Beautiful hotel, great location.
Location only. Everything beside the location
Excellent location and fantastic rooms!!! Our room was very large and had a great view of the city. We felt that the security was a little lacking. We left our key for our room at the front desk and were never asked to verify who we were when we picked it up. Made us feel a little vulnerable. Also didn't like that there were not toiletries in the bathroom - had to ask for items from the front desk that are usually standard and expected.
It was great that they offer free WiFi internet.Breakfast was also great and included to the room rate.Location is perfect. Price was expensive.It wasn't nice that even they had availability,to ask for a extra payment to make a check in before 15:00 o'clock.If they won't had availability i could understood it.
Clean and comfortable room, however not quite a four star hotel!
Breakfast, site and personnel were good. There was no air conditioning in my room. Outside were maybe 20 °C but inside the room were 28°C. The window was too small for the room and it couldn't really air it.
Great room - lots of space. Good location. Friendly staff.
The sunlight in the lobby and breakfast room, the friendly people at the desk, the room itself was good-sized, the fact that the room was not noisy even though it overlooked the train station. Breakfast was good, and I like that it was included in the price of the room. my husband found the bed too soft, but that is probably personal preference. the bathroom/toilet was a bit smelly when we arrived. I don`t think the ventilation worked.
Central located hotel, very comfortable, nice bar. A bit crowdy at breakfast
Decor / high ceilings, very nice bathroom, and great service. Great location in city.
So quiet and peaceful in a green and tranquil setting. Very clean and comfortable. Excellent breakfast, restaurant and beer garden. Good and friendly service. Easy to reach by tram from centre. Would happily have moved in!!
The hotel is in a very quite part of the city. There's a tram connection to the city Center. The surroundings are great, the staff is very friendly and helpful.
Quiet location and very comfortable roomy accommodation, very attentive and friendly staff no negatives to report
The hotel, whilst within easy reach of the city centre, was located in a quiet, wooded area which promoted a very relaxing atmosphere. The room was spacious and comfortable. The staff were friendly.
Everything and everyone was just so nice to us both. Warm and professional staff, room lovely and had everything we needed. Отличный отель, хорошее расположение, удобные номера nothing
Very charming setting; sumptuous breakfast.
In a beautiful part of the city. Would not suggest choosing this hotel if one does not have a car available. Rooms were large, clean and many had views of the park. It is not fancy but very adequate. Breakfast was a feast and very, very well presented and tasty. Probably the best of our entire 2 week trip.
Frienly and helpful staff. Nice quiet surroundings. Very pleasant breakfast, very pleasant service in restaurant. Clean and cosy hotel. Nice garden. Promised wlan worked very bad, sometimes even not at all.
Well organized room, clean, in midst a green and quite area no 24h check in/out facility. e.g. if you check in at 8pm you can check out at 8pm
Staff where very helpful, reception and bar as you walk in very impressive The bathroom in our room smelt of urin was never cleaned, as a resident did not like having to pay 16 euro a day to park in their car park
friendly staff, beautiful rooms, very nice view; late check-out at 12h the restaurant is closed on sundays and saturdays; you have to pay extra for the swimming pool
Very modern decor
- Asked for hot water maker and had used coffee bag was still in it. - Needed to get out of parking lot after 20 min of check out. We were not told about this and had paid extra.
Good size room, bath, views, pleasant common areas gym, per the person running it, was not really a gym, more a pool with four machines lying about near it.
professional, modern atmosphere. everything was functioning well bed was much too hard. constant noise from facilities next door and above
warm welcome, nice room
the view from the room nothing in particular
Food was OK, silent and comfortable. It is extremely expensive for what was offered. Internet connection and the breakfast were very expensive. I could (and will next time) stay in a much cheaper hotel than Westin and still be satisfied.
Comfort, style, central location and at the price you negotiated, good value. I've had a better breakfast.
The hotel is close to the city. Transport. Bathroom and the living room are in one space.
Good location, clean rooms, and excellent dining
Proximity to city centre - but rooms were quiet, reception staff was excllent and very friendly, afternoon staff at the bar was not we were sitting in the bar area to have a coffee and were ignored by staff
The air conditioning was excellent and made the stay very comfortable, even though it was only May.
It was very hot due to the lack of air conditioning. This made it very hard to sleep for three unusually hot days in Leipzig.
The service was splendid. They were courteous, proficient in English, which helped me greatly, and always professional. The hotel itself was beautiful, and I would heartily recommend it to my friends and colleagues.
clean, well positioned near station and central transport for the city Small room with unbearable temperatures, so hot I barely slept for 3 nights, and an uncomfortably soft mattress
It's really a nice art nouveau hotel 100% worth of its price. For me a breakfast is a little bit overprices as i don't eat much in the morning. But for the selection and service it was excellent too.
Excellent location Not having tea/coffee making facitlities in the room, feel it is very important on a city trip
The sauna area looked nice, restaurant attached to hotel was decent, room was spacious and clean. Reception associates were rude. No coffee to use in room coffee pot. Room right above bar area so we couldn't open windows due to cigarette smoke, and the air conditioner didn't work. Location was atrocious for someone who doesn't have a car-we used tram.
Clean, well equipped room with balcony.... Good clean bath with strong hot shower. Very close to autobahn Helpful staff
Parking area, large and clean room. Smelling in the bathroom, poor quality of internet connection, lack of refrigerator in the room.
It's ok for the price, but I wouldn't stay there again. They gave me the room on the middle of 1 & 2 floor, which I have to take an elevator to 2nd floor and walk 250m and take a stair down. They have these motion sensor to turn on the light, which kind of scary since I'm by myself in the middle of the week.
The on site Sauna and the free pass to the Sachsentherme were relaxing; and that the hotel is within walking distance to the mall. Additionally, the Ramada was clean and well-maintained. The bedding was slightly overused and uncomfortable.
Nice staff. Far from city centre, although there's public transportation.
Limited sauna opening hours(only available after 5 PM and unusable with my schedule)
The room was excellent and the staff were friendly. The food was also very good - both at breakfast and evening meal. At times we wanted our room to be warmer but it was not possible to switch on the heating..
That there was still room available during a conference Long walking corridors to get to the room. No staircase (only elevator) to go to first floor.
Friendly staff! and excellent facilities. The breakfast buffet delicious
Room was comfortable and well-designed. Also very clean. The swimming pool was small, not suitable for serious exercise.
I think they must improve the breakfeast. It was good but not excelent as I would expect for the price. The bread was from the day before which is unaceptable because Germany has one of the best breads in Europe!!! They must put more options available and improve quality indeed!
Executive Lounge and Service by Staff was first rate Booked a Taxi with reception to Altenburg Airport but taxi took me to Leipzig Halle airport. Had to pay an extra 50 Euro through no fault of my own
Everything was wonderful. The staff was very helpful. The rooms were spacious and very comfortable. The hotel is walking distance to the train station (even with luggage - only about a 3 min walk). It's also only a short walk to many of the main attractions (plus all the streetcars go through the Hauptbahnhof). The hotel has free bicycles to borrow! The breakfast is a huge spread of both hot and cold foods, worth the money. It charges for internet, which is getting less common as more hotels bundle it with the room. However, it was a fairly reasonable rate (about 12 Euros/day, you can buy up to several days at a time).
Excellent friendly helpful staff No.
Very relaxed and comfortable feeling. Ideally placed for old city centre shopping and dining ,and easy walking distance to and from the train station Very disappointed that there was no tea/coffee making facilities in the bedroom
The location is great. Walking distance from the main train station and to all the sights. Free internet access in the lobby and also at the Starbuck's across the street. Best place I stayed in Germany. Nothing...Alles Gute.
The road is VERY noisy and you can hear every single noise from the street. Last day when I went to eat the breakfast, as every morning, I was asked my room number to check if I had paid the buffet. I didnt like that.
beautiful room in the 5th floor
new instalations localization
Comfortable rooms, good breakfast bufet Location of the building not very attractive on a road with deserted office buildings
the friendlyness of the satte no - terrific
cleanliness of the room, the furnitures
The staff were friendly, room was clean, only 20 minute walk to the centre of town Fairly basic ammenities, no bar / restaurant
The receptionist and breakfast staff was very friendly and professional. The breakfast itself was great (wide range of choices and fresh). The room are nicely decorated and the shower is fantastic, we also appriciated that they have a safe in the room (free of charge). Fairly easy to find a parking spot nearby. The location is approx 8-10 min walk to the trainstation and an additional 5 min to town centre (and as a girl I would be careful walking alone in the evening on the way to the hotel from the station). The cleaning of our room betwen the days was not the best (no new towels, no new miniproducts, forgot to empty the trash etc ).
Internet access costs too much. Shower tub stays direct on the floor, without any basement
The hotel room was clean and updated. We will definitely stay at this hotel again. The street parking wasn't a problem. One can pay 6 euros a night to park in the hotel, but it isn't really necessary.
Very large and comfortable room. Excellent restaurant.
Quiet enviroment, acces to public transport, easy possibility to park car
The shower was not working properly. It should not take very much to fix it !
We love our stay at the Balance Hotel, mainly for the food and the services. The terrace in the back is charming and the breakfasts are fantastics. Very easy to reach the downtown using public transportation.
We didn't have problems at all during our stay in this hotel. Big tidy room and a bathroom, no noise from outside, friendly stuff. I wouldn't call sauna and solarium ' the fitness centre' as it was in advertising... Restaurant is nice, but too expensive.
All the staff's were very helpful.
The staff were very helpful and the food was excellent. The room was as expected and very clean with good facilities (TV, minbar, wardrobe space etc..).Free public transport in Lepzig during our stay was provided. Breakfast was not included in the room rate.
Price, Quality, Location, Staff,
Very good secure underground parking, Very clean, Good Choice of Breakfast No AC in room