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that they were willing to extend our checkout time till 3pm! Like I said I was extremely sick from the food they served, I had to go to the hospital and was out of work for 3 days!
excellent staff,room, facilities,food.
Very nice hotel, friendly and very helpful staff. Entrance to Casino and Show for free, nice evening entertainment. Had to visit Italian Gorizia, but choose to stay in Nove Gorica, did not regret. Highly recommended.
Clean, comfortable, spacious, efficient personnel
the spa was excellent and the hotel rooms are very spacious and maintained to the highest quality. its location as a major junction is an additional advantage, you can reach venice or ljubljana within 2 hours of drive the surronding area, nova gorica is a small socialist architectural style town where really nothing can be done
Very nice clean modern design. Staff incredibly helpful ready to do what ever you require or want. Very knowledgeable spoke quite a few languages perfect for any traveler. Hotel restaurant excellent meals and quite inexpensive. The hotel casino does not have any table games it is just a giant slot room. I wish that was made more readily apparent but other than that was a great stay just had to take a short drive to an excellent casino.
The Resturant food and service was excellent.The reception desk staff were knowledgeable and friendly
The cleanliness of the whole hotel and especially the rooms. Everything is new and very comfort. The industrial serounding.
the location,on the highway,for one night,for travellers
New, clean and friendly
Room including bathroom, breakfast Slow and inattentive service staff at breakfast
A very convenient location for an overnight stay after driving all the way from Cilipi, the Dubrovnik airport Maybe the Casino should be a bit less mechanical ( electronic) and somewhat more human.
everything was ok, nothing to complain about
Quiet 2nd floor Shower screen too small
The hotel staff was very nice. The breakfast was excellent as well.
nice, but noise from 7am
the hotel has a very beautiful entrance and lobby in seccession style, the room was small but clean and with balcony, brakfast very rich and with high quality products, the stuff very friendly the hotel is aimed at casino tourism, I was by business there and it was somthing noisy and bright in the late evening, but it is actualy normal for casino hotel I supose, however very good value for money
highest value for money no internet connection in the room
good reasnoble size room, good brakefast, good price
Room was very small and old-fashioned. Bathroom pretty small. Staff un-interested.
I was woke up at 2.00 o' clock in the night by a mistaken receptionist's phone call.
Very humble but very clean very humble hotel
Helpfull staff, good loaction (near the county border), free parking on site, nice AirCond. and great value for money.
Well................., the bed was excellent. The difficult access to the rooms.
Done only for one night.You can find better at this price.
Although the hotel is situated in the main square, it was still quite peaceful with not much traffic activity. The hotel had a social function in the evening and the noise was quite loud in our bedroom till late at night.
Comfortable room and very good breakfast. Location is in front of a Church and the bell is ringing every hour.
quiet area, good comfort
Nearest hotel to my job At night was very noisy
The man on reception was extremeley helpful in giving us bus times and where to get the bus. The choice of breakfast was excellent and the decor and cleanliness of the room was excellent. No
Very helpful and friendly staff. Excellent breakfast included in the price.Good location. Lovely lounge area and public spaces.
WiFi connection not available at every room, WiFi connection failed repeatedly in restaurant, poor WiFi coverage at lobby bar.
I got better room then I book for same amount.
The hotel was comfortable. We booked a doubel room for 3 people and were pleased to be allocated a double room with a separate room with double bed. Food was ok, adequate for an overnight stay. The staff were friendly.
Garden, design, staff Breakfast quality down a bit
Long ago I was in better housing, all the outstanding I do not have anything to write for this field)))
Value for money this is an excellent hotel. Breakfast super, not for Americans, it is a real European breakfast!!! Rooms are brilliant and spaceous. Would recommend it to all. Do not close the door when you are on the patio of your room You could be there a long time before you can get back into your room. It happened to us. There is no access to your room from the patio !!!!!!!!!
Big rooms with a lot of nice details will make us to remember this hotel as one of the most comfortable and cleanest hotel we have ever seen.. Breakfast is excellent and staff is very professional and hospitable. Location is near Slovenian and Italian border so Trieste is very close.
We were among the first users of this new hotel and the stuff treated us like kings.Their restaurants are almost gourme style, we got all the special requests free of charge accompanied with a sweet smile, very, very recommended ! They have to put some heavier partitions between the kitchen and the restaurant
The place is wonderful. yes. the staff was cold and looked like it does not care about it's guests. The staff of the restaurant was more interested in what was on TV. We waited about 20 minutes until one of the waiters first came to us.
A good welcome Swimming pool + sauna and explications for horses
The location suited my purpose but the travel there from the bus station was difficult
The suite was very spacious and clean. No air conditioning since it was July,it was very hot. Also, the gardener starting mowing the grass under our window at 7:00am and woke us up since we had to have the window open because there was no AC.
The staff was courteous and friendly. They spoke English quite well which was a relief as we knew no Slovenian. The hotel had very pleasant rooms, comfortable beds and it was quiet-just what we wanted.. We stayed there as it was next to the Lipizanner stud farm which we intended to tour. We could walk from the farm to the hotel. One waiter in the restaurant was not attentive to our requests, but he was the exception.
In spite what others have said the Desk staff was very helpful and all spoke excellent English. This is an excellent hotel and is one of those that will filed away as a great experience. There was nothing that we did not like.
Missing a bar for evening drings (for those who do not go to casino)
quiet and modern
Clean and comfortable hotel, a bit old though. Breakfast was good. Only restaurants nearby, not a possibility to buy something to eat otherwise (not even candies).
staff , service breakfast
wounderful staff .. great breakfasts, very friendly environment wireless in the restaurant only
the breakfast was awful , the jacuzzi did't work
Sleep over, play in Casino Everything was OK...
Conveniently located a few miles away from the highway. The instructions published on the site were exact and easy to follow. The hotel is very ok for a one night stop, just don't expect more.
Staff were great. no
Pretty pink hotel among vineyards in a nice, small village. Kind, helpful staff. Unfortunatelly the internet-connection was not solved in our room, but we could connect to the internet at the reception.
Excellent staff, they brought tee and fruits after we had sauna, home made ice cream was excellent, great breakfast too. The rooms are spacious and have a great view. Don't miss an opportunity to have a dinner in this hotel, as the food is amazing! The restaurant has got a fantastic view!
New, clean, nice people, good breakfast. Good ratio quality/price. Not so easy to find it.
Verry beautiful hotel,clean and luxury,verry nice personal,i will stay there
The view of wineries and Juliana Alps in the distance was fantastic.the room and the staff were very good. One of the main reasons to have booked this hotel was that they have sauna/steam. However, it wasn’t functioning!
Good value for money, great view from room, good food in restaurant, pleasant attentive staff