Econo Lodge Inn and Suites Shepherd of the Hills Expy

Location was good. Was very quite. New manager adjusted our bill which was appreciated.

Poor maid service. Had to ask for clean towels after 3 days and the sheets were never changed in 6 days we were there. Drain in sink didn’t have a stopper. Breakfast was very sparse. No eggs!

It has a great location

The staff was very unprofessional, they have a piece of paper that says ask if you need extra pillows or blankets however when we asked they said they have no extra of anything and they had plenty of empty rooms that we were told they could not pull from. If you value a comfortable bed and pillows do not stay here, only 2 pillows per bed and that’s all you will get, 1 sheet thin blanket on the bed and it’s In November. The room was not clean, we came in late and didn’t realize how nasty it was between the bed and the wall, food crumbs were all on the floor with what appears to be bloody booger smeared on the wall. Terrible service At front desk. We have stayed at plenty of places in Branson even cheaper than this and had immaculate rooms and service, we travel to Branson2-3 times per year and will never stay at Econo again

beds slept good, bathroom clean

the dreeser drawers had clothing tags from someone also there was a used kleenex in the dresser drawer which after that i did not put anything in that drawer and did not remove the kleenex so it is probably still there, i expect the room to be totally checked and by finding this in the drawers i feel it was not cleaned properly.