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To Legends and Dixie Stampede
See comments below... They apparently overbooked by 40 units and we were told they did not have a room for us despite our confirmation letter from booking.com. The whole town was completely booked so our vacation was ruined...we turned around and drove home. Any decent motel would have done something to make it right. Incredibly bad management of a business.
The staff was great upon arriving. Very friendly. The room was very clean. I got a phone call from the front desk a few minutes after getting to my room. She was calling to see if everything was alright and let me know if I needed anything to call. Could see how it could be overlooked. Didn't know what to expect but was very pleased with everything! I wasn't aware of the $100 deposit when I went to check in until the lady at the front desk told me. Kind of a buzz kill. Just don't trash your room and you'll get your deposit back. Simple enough.
Location and food were great Me and my 3 yr old went and he had a wonderful time. I will say the pictures online make this place look a lot bigger that it actually is. We stayed 4 nights and the resort got old fast for adults but kids loved it. A friend of mine stayed too and when we got there we didn't know there was three different inns. So that way an inconvenience that we weren't sleeping in the same building. Overall it's great for younger children but I don't think it was worth $125 a night for a standard room.
Entertainment Housekeeping WiFi Outdated Rooms
Breakfast was good, only took 3 women to carry our tray, set down our tray, bring our coffee . Our check in was horrible and set the tone for the entire visit. There were a few families of 3-6 trying to check in at the same time and I guess each one had a problem. I was flabbergasted when all the check in people left the front desk for 5-7 minutes and left us to talk among ourselves. I have no idea where they went, why it took 2-3 or them or how they thought this was a good action. One of the women waiting with a 6mo old baby said this had happened to her earlier in the day when she checked in to go to the water park, but the room wasn't ready. We laughed at them and the place. We would have left if we had not prepaid. There was a lone agent who soldiered through. Eventually we changed lines and this fine man checked us in. That chaos, inattention and incompetence set the tone for everything else in our trip. We never went to the water park because it was a cold and wet days and we didn't want to go looking for it. It was in a separate building with no parking. A good check in might have changed our entire perception and experience.
The location was great especially for the price, the room was clean and the staff was super friendly. The Breakfast was great and it was nice that it was private. The only thing we had to complain about was that you could hear the pubs music until they closed.
It was close to Hwy 65. Paying $25 for our pet.
I love vacations in Branson and will be back, but never to a LaQuinta hotel ever again. Our Hotel Room was robbed and the Manager did not seem to care. My Wife has Lupus and is in extreme pain so she takes Narcodic Pain Meds. They were taken along with Jewelrly and our Camera. Manager commented the insurance company said you have to prove you had then with you.I asked was I supposed to take a picture in the room of all our possessions just in case we got robbed. We felt violated and the Manager did not seem to care. He reported to the owner and he did not care either.
Great staff!! A lot of noise from people passing by late at night and early in the morning! May be posting something to make others aware other occupants may be sleeping/ resting at night!! Staff were wonderful and helpful!!
The office staff were rude and condescending. I will never stay here again!!!!
Comfortable bed They didn't have a record of my reservation when I got there luckily they saved a few rooms just in case there was a mistake. also there was a woman next door who kept me up one evening sounded like she was drinking and got ill.
This guest did not leave comments about this hotel.
Good location good price Bulb burnt out in a lamp. Rugs lots of visible spots in circles like an animal peed.no eggs for breakfast since ran out day before. Don't they have grocery stores in Branson where they could have gotten some eggs.hair dryer didn't work.
location, friendly staff, breakfast. nope