loved the minibar, the fire and the very comfortable bed! was disappointed with the fact that such an otherwise luxurious suite did not have more cosy flooring, ie carpet, or at least a thick cosy rug. Also the staff member who checked us in was very cold and unwelcoming
Well laid out and roomy hotel, close to Cessnock and Hunter valley with good food and beer on site No flyscreens so you could leave windows open
heart of the wine area & good food & beer - perfect for our needs.
Helpful staff No
Well spaced rooms away from eatery and entertainment Unable to have early check in or room to change for Winery Luncheon
Nice meals at the Bisrro We had a group of rowdy hoons staying in nearby units that kept us awake until 4.00 AM
Onsite Day Spa was a relaxing experience. Furnishings outdated, lacked modern technology, basic furnishings were broken and clearly stained and bedding was uncomfortable. Extreamly overpriced for a 3star hotel.
The value for money and the location. The availability of restaurant staff.
It was nice and quiet Room could do with fly screens so we dont have to use the A/Cond so much. Unfortunately it was a hot day when we stayed
Access to the Hunter Valley wineries Unable to get any food there as the crowds each night so big that the wait was over an hour for basic pub food - obviously a young persons hang out in the evenings
Comfortable bed and room room did not look over vineyards as advertised. Noisy due to weddings.limited eating options
The location was outstanding, and the surrounds excellent, this included the quiet and serene feeling lookoing out across the valley. The atmosphere within the room,and the generous space within the room made for a most comfortable and welcoming stay. All the staff we encountered were friendly and most helpful.
Reception was very friendly and helpful with directions and local information. facililities were very clean and comfortable. Nice large rooms.
Value for money and convenience nothing was unpleasant
Well located. Easy check in. Clean & comfortable. Beds were great. Very quiet.
Easy bookin and out. Nothing, all good.
room was poorly lit
Close to shops and club No balconies
Extremely friendly, easy-going staff. Good location, not a bad price at all. Room beautiful, facilities all up to date (sans LCD TV, but that's not particularly important) and perfectly functioning .
Central to cessnock and hunter valley region.
Staff was friendly and helpful.Convenient location to shops and hunter valley wineries The sofa bed was uncomfortable noisy
It was great our first get away in 11 years - great experience
bed was really uncomfortable and wen i picked pubstyle room it did not say that i would be staying over a pub. there was no heater in the room so was a bit cold
Breakfast was perfect although slow in getting served. I was surprised that we had booked in a pub room with shared bathroom and no TV/Radio etc. Could this have been highlighted better at booking?
Nothing yet really. Rooms' are too old/noisy, need to repair(some windows cannot shutoff).
friendly staff and a nice breakfast having to be booked into another hotel for the 2nd night because there was confusion on the web site booking.
It was reasonably priced compared with nearby Pokolbin accommodation and was only 5-10 minutes from most vineyards and golf courses.
I was travelling for business, so it was a good value for what i wanted which was to rest my head. parking was convenient, breakfast was handy delivered to my room, there was a pub and town a short distance away which was handy for an evening meal. overall quality was a typical budget motel, however i found the place clean.
It was like a cheap motel from the midwest but expensive. We only stayed one night. He seemed reluctant to give us a refund as he asked up to pay in advance. However, he did refund one night. Small room, much better value for money in Hunter Valley a few miles away.
The room was up to the standard that I would consider a bit better than adequate and the location very handy.
Nice Management, clean and adequate.
service & civility no
We loved the surrounding countryside, the way all the roads were all so well labelled, the opportunity to visit the Hunter Valley Gardens again and the helpfullness of all the staff at the Resort. We only had the cold breakfast but we would have enjoyed some country cooked Meusli instead of just cereal packets.
clean room room was expensive not good value,breakfast too expensive not good value,we got the feeling they charge what they like because there is no where else to go, same goes for the bar prices $6.00 for a glass of draught beer on tap is a rip off
The hotel was very close to all the wineries, only 5 minute drive to the Gardens. Horse riding available on location, so was able to enjoy an early morning ride. Had to request a different room on arrival even though a room with queen and single was stipulated during booking.
I liked that there was a bath in the bathroom Shower screen to be longer down the bath, face washes to be placed on the bench with towels as the drawer wasn't the first place i looked. Breakfast at 10am, most food was gone and no more was served
Closeness to the wedding we attended, opposite the shower over the high bath
Lovely bed, bathroom and room size. Walls were so thin we could hear our neighbor snoring, and than talking the next morning.
Polite knowledgeable staff, spacious clean room, horse riding on site was fun, and the food and wine were delicious. The guest internet facilities in the reception are very slow and basic but i did get a refund as it wasn't working properly so it has been acknowledged.
Nice and Quiet. A pleasant stay!!
The bed and bedding were very comfortable. Staff were quite helpful. Nice location, though VERY hard to find in the dark. Ordered room service wedges. They were VERY expensive and quite clearly of the store bought frozen variety.