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location, facilities and price no
Comfortable and typical business hotel close to the town centre.
When we stayed the hotel was under going complete renovations and I'm sure if I went back I would give it a higher rating in a few categories. The bathroom was great and new!!
We stayed a night with satisfaction though 5 nights were reserved originally. The stay there was confortable and convenient. We moved to a hotel in an old town which was more impressive to feel Braunschweig.
Room was clean and roomy. Friendly and helpfull staff with good communication in english. City sights and restaurants at easy walking distance. Secure parking in attached underground garage.
Staff quite friendly Good location Towels were threadbare - no wash cloths provided - WiFi is free BUT Pay extra for VPN even if you have your own VPN provider because they blocked access to web sites when using your VPN - NO Coffee maker - No hotel directory - Pillows to soft - No safe - Poor toiletries and no replenishment when you run out - Hallway carpets look dirty - No daily change of sheets -
Nice designed room. Large bed and biggest shower ever seen! Staff was friendly, helpfull, and quick. Short walk from the shopping mall. Will definately come back to this hotel.
It was very close to the town centre. The pillows were very flat and uncomfortable. No tea/coffee making facilities.
Friendly staff. Helpful guidance to local (excellent!) restaurant. Decent amenities. Good breakfast. Convenient location in Braunschweig. Desk chair uncomfortable.
spacious and clean room, fairly large really. Friendly and efficient staff, good WLAN-connectivity (albeit charged extra)
excellent the internet did not work
Good place, very good price. so small room
Nice, clean and comfortable rooms Good location, right in the city centre Convenient and cheap underground parking A little bit noisy in the morning (cleaning staff)
Central location, very clean, modern room. Parking is not charged as flat fee per day. Every time you go out with your car you must pay. This is not well explained in the hotel page at Booking.com. Bathroom is so "modern" that you cannot avoid splashing everything: the glass partition over the bathtub is very tiny.
The hotel is well managed and manned by profesional staff especialy at the front desk. The restaurant is OK however the variety of the menu should be improved.
Excellent in all respects
Location, correctness Very cold; the rooms are not any better than a standard Mercure, but the price is higher.
It was a bad experience. Everything was extra charged, they didn't have what i reserved. I feel scammed. Breakfast was pricy but very good. Either Booking.com or Mövenpick did not do it's job. When we got there staff claimed that the reservation was for 2 people instead of 3 (we did a 3 people reservation) and said that the asigned room didn't fit an extra bed. They also wanted to charge 25 euro for an extra bed wich booking clearly stated that was free for adults also. The only "solution" they had for me was giving me a bigger, and of course pricier room with the extra bed. At the end, they didn't charge for the extra bed, but I had to pay the cost of the bigger room anyways. I ended up paying 232 euros for my 179 booking. I'm still waiting to hear from Booking.com AND/OR MÖVENPICK with at least an apollogy, money back would be nice too.
I think the price for parking and internet as well as the breakfast is extremly costly Fee for parking, internet access and breakfast
Hel was easy to find, good parking facilities, fair restaurant and exceptionally good room lights, so that reading was a pleasure.
I was on business trip in Aerodata organization. I was very satisfied
Convenient location in downtown Braunschweig. Parking available.
I liked the breakfast buffet the best - it was supurb! The pillows were too soft
The reception staff was kind. They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?
good location, friendly staff B'fast choice very limited
Nice touches such as footbath and welcoming sherry. Very friendly staff. Comfortable room. Only that the restaurant was closed although the guide in the room referred to it. Only a minor point.
breakfast no free wifi
Quiet location, Receptionist not always at the desk or available, I and many other guests often reached over and grabbed our own keys (security?) Also many of the lights did not work in the room.
Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.
Staff was very friendly. Nice location. Room a bit small. The bed was semi-comfortable.
This is our third stay at the Deutsches Haus and it continues superb. Best value for money in Braunschweig! Although it was summer, we had windows to the inner court, so we could leave them openned at all times. Very friendly and english speaking staff. Free parking is a big bonus in central B'schweig! No free Wi-Fi.
clean and comfortable with a little nostalgia
Central to town, excellent parking,
The proximity to the Christmas market and the festive atmosphere!
had considerable amount of outside noise on both nights
The location in the middle of the city centre is excellent. The style is typically Classic German and the service is correct and friendly. Also the (free!) parking in front of the hotel is very convenient; although the second day no parking places were available anymore, when I arrived a little later, after 18:00. No leisure facilities, like fitness, sauna or spa.
nothing no elevator,no bell boy, terrible rooms.
Location Beware! Not 4-star hotel service and quality. Photos and description do not accurately reflect the room you will get. Parking is first come, first serve (runs out early, late arrivers may not get a space). Rooms smell bad (old furnishings, mattresses, and carpets). Very noisy (old windows and doors let in every noise from street and hallway). Old, small televisions with fuzzy reception, breakfast overpriced, unreliable customer service (some employees very nice and helpful, others extremely arrogant and rude).
size of room and bathroom the strange smell in my room, limited parking space near the hotel
It was perfectly clean. close to everywhere and the staff was quite nice. I would definitely stay here again.
Friendly staff, very good value for money. Limited channel choice on the TV
The hotel was overbooked, but I was able to get a room anyway.
The accomodation was very homely and within walking distance every thing we needed to see N/A
Friendly and helpfull staff, with a good command of English. Good breakfast spead and a reasonable start time.
the staff's smile let people feel relax, the location of hotel is nice!
Good location, large room, excellent German breakfast!! Extremely narrow bathroom/shower
Good one... near to main town! Free wifi internet.
I had a nice clean apartment with kitchen. Very comfortable, good internet connection, superb position in the centre of the town.
i think the staff there is nice even cannot speak english. He helps us to carry luggages which have to drag over . the location
The breakfast Too expensive for type of apartment. Did not like the smell of smoke everywhere. I booked an apartment for 5 with 5 beds and indicated in anote in German 2 adults and 3 children and there were only 4 sets of bedsheets and nobody at reception after 1 pm on saturdays. The staff obviously did not care when I explained that the day after.
Friendly staff, good large room, internet access and breakfast.
Small improvement of employees internet support
free use of wireless internet; very friendly staff; location downtown street noise (but I had the window open) might be annoying if you are a light sleeper.
Convenient for station, bus routes to other parts of Braunschwweig, and the town centre. Hotel generally clean and bright. Hotel situated in a slightly dubious area. Gym and sauna never seemed to be in use possibly because of the small number of people in the hotel at the time. Room took a little time to warm up.
indoor parking (but had ro be included in the price) very old fashioned, not a reasenable price.
single rooms are too small
The breakfast was wonderful, very diversified and rich.The staff was very friendly and helpful.The free wi-fi was an excellent facility too.
well situated, very comfortable, excellent breakfast. Some staff more helpful than others.
Good city centre location, quiet comfortable hotel, staff very friendly and good breakfast No spare blanket in wardrobe, woke up cold in the night and had to put some clothes on. Light at table not suitable for working with laptop. Desk a little small
Excellent location; availability of parking; clean and comfortable. Knowledgeable staff. (None)