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The service of the personel
The staff was great, willing to help. The jacuzzi and swimming-pool were clean and quiet. The surroundings look amazing (there´s a forest).
Great large family room. Everything has been newly renovated and was immaculately clean. Lovely pool/spa area.
Calm and pleasant atmosphere. Excellent restaurant.
Location. Availability of facilities. Cleanliness. Hotel is attempting to be chic and trendy but will not succeed. Staff sometimes pretentious. Service variable. Food OK but not great. Penny-pinching efforts evident. Air conditioning sporadic and requires asking at Reception.
the free wifi, free swimmingpool, view and forest around. Throuhg booking.com very good value for money. staff was not very open, most only spoke french. missing a simple day menu in the restaurant.
The environment, the service and the pleasant atmosphere
Reception staff were very friendly and helpful and the hotel is in a fantastic location We were allocated a very very small room for 5 nights. We were moved to a bigger room on request. The staff in the restaurant were not very welcoming and service was very slow. The water in the pool and spa was cold
The room, the environment The breakfast was not well prepared, there was no bread left !!!!
Nice reception, good selection in restaurant, lovely pool, great sauna. Squeaky floor boards and thin walls!!!!
The little playground was great for the kids. I thought the location was very relaxing. It was everything I expected it to be.
The pricing of the food was a joke! Miserable qulatity priced way too high!
Very friendly staff. Excellent food and service at the restaurant. Family-friendly (travelling with very young children). Rooms spacious and clean. Hotel charged some extra costs, for example for the baby cot although stated free in booking.com's description. Rooms should be smoke free!
Pleasant welcoming atmosphere, good food.
Good food and hospitality.
Friendly staff, good location for walking tours. We haven't slept because of a loud humming noise. Apparently, one of the refrigerators was broken, and the temporary replacement compressor unit kept us up all night. We did not get any sleep, the bed was really tiny as well. In fairness, when we complained about this noise, they apologised, and offered us 1 free breakfast.
die Freundlichkeit der Wirtsleute - wir hatten die Möglichkeit, eines der frisch restaurierten Zimmer (neues Badezimmer!) zu bekommen, zwar etwas teurer, aber das war es wert. Wir werden wiederkommen. es hat uns alles gefallen
The wonderful friendly staff and the excellent food. The room we ended up with didn't have a proper shower BUT it DID have a balcony.which was the most important criteria for us.
It was one of the best hotel I have ever visit. Beautiful old mill refurnished and redecorated to great attention and care. Free parking, magnificent rural Alsacienne view from the window. Each room has a name and decorated in different themes. Everything is clean, new. Breakfast is not included, it costed us 11 Euros per person, but I totally recommend it. There is no big choice, but everything is extremely fresh and delicious. It is the best hotel to visit Alsace famous wine route. There is also free Wifi. Best time to visit is September. Very romantic! no big choice of TV channels. no elevator, steps are wide and nice.
A wonderful peaceful village with great walks and near lovely towns. Very quiet and with a lovely breakfast. The toilet facilities were cramped but was in the middle of a refit.
Excellent service and food
Staff was very pleasant. Breakfast was great and great value for France.
Beautiful pool and spa area; great menu "degustation";
I liked the style and comfort of the hotel the beautifull sight from the diner-room and the terrace.It was very quiet and the people were very nice.
it was quiet
The location is impressive - quiet but accessible. The staff are welcoming, helpful but not intrusive. The room was large and extremely comfortable. The meal alone was worth the journey
Excellent bedroom and spa facilities Nothing
It was cosy hotel, nice and calm, in a lovely location. Included in price, the use of hotel pool and sauna, an extra plus. Also, breakfast was great. A nice touch was the home made jam one was given when checking out. Well, haven't been in such a kitschy 80's hotel room for quite a while! Though the bed was of great quality, the room and bathroom were very clean, and all that one needed was at hand's reach!
It was confortable.
The hotel was wonderful, clean and very attractive. Our room with a balcony lovely. The owners and staff very friendly. We would thoroughly recommend it.
convenience, friendly, and very nice. Breakfast was very good!!!
it was situated in a beautiful small village, charming!
Nice countryside hotel, helpful staff. The 'Pressoir de Bacchus'-restaurant in the same street serves excellent food at a very reasonable price! Apart from the availability of a bath, rather peculiar concept of 'superior room'... Unlike the 'standard-room': not two beds but a rather small two-person-bed, no flatscreen-tv but a rather small conventional one, and no Eurosport-channel available on our tv. Again, all this in contrast to the 'standard-rooms' of our fellow-travellers...
Very clean rooms, helpful staff. None
charming hotel, good quality, definitely value of money
We enjoyed this hotel very much, it is located in a very small pretty village. Breakfast was good and it was a good overnight stay.
Beautiful village surroundings. Hotel very well maintained with beautiful decor. No restaurant facilities. Nearest restaurant 6km away albeit in another beautiful village.
This is a lovely place and fantastic value. Room very nice and well appointed and comfortable. Really charming. Breakfast really nicely presented. Sweet little town. I would really recommend a stop here.