The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
good location close to motorway
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
Room stank of smoke
breakfast buffet + free wifi diner
Good service and big room Smoking smell for a non-smoking room. Very disturbing
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
Safe parking place. Needs some updating.
a good clean hotel no
It was in a central position. It has a useful carpark nearby. The area was quiet. The bathroom was quite big and the water pleasantly hot The carpet was a bit old and blinds could not be opened to get fresh air.on the wall the room looked a bit old.
very friendly and helpfull staff
I has late for check in and reception waited for me for 2 hours and was so friendly when I arrived. She even helped me to park my car outside, taken care of me in a wondeful way. I have never received this treatment before.
Very efficient & helpful English speaking reception lady. Comfortable bed. Clean. Quiet. Good location for train station and town centre. We also liked the old fashioned nature of the place, but that suited us old fashioned people! We did not try the breakfast because we left early in the morning. Would definitely consider if in Valence again. Please note the author info is not quite correct, it should say booked one double and one single room. We didn't find anything, but could envisage it would not suit the seeker of the "boutique luxury/4or 5 star" style of hotel.
This hotel is in the old part of Valence and it was lovely being able to wander the streets. The hotel was good and had a very, very popular restaurant attached to it with great food and staff.
Hotel staff are kind and service-oriented. They tried to help me with a problem I had with the rental car, even if they were not obliged to. Reception is unattended (and door closed) when you arrive late. It would be good that this is indicated in your reservation confirmation, so that guests know is better to call the hotel when you expect late check-in.
The restaurant next door was excellent,I believe it was owned by the hotel which was unbelieveable as the Hotel was so poor. The Hotel was badly in need of a coat of paint,in fact a complete reform would be in order.
Lcation excellent for centre and restaurants. Secure car parking. Family room large if a little tired, but then it is an old city centre building and not a 5*.
Beautifully placed close to a nice park. The rooms need to be updated and refurbished. Look worn out. For a business hotel there should be free internet in the rooms.
No food facilities after 10pm
The place was close to a nice park Breakfast was poor
Late in opening in morning due to non arrival of key person. Delayed departure. Would it be better to pay on arrival, then departure can be at any time
The location near the motorway and the restaurant and staff Size of the room and bathroom were a little small The special wine offer on a board was the same price as in the menu card
Clean, basic faciliries, economical travelling through France on way to/from holidaying in France.. No restaurants in near vicinity - having driven hundreds of miles already, still necessary to drive to restaurant for evening meal!
Its easy to find, and near the highway rooms smell tobaco
Thanks for Late Check-in service.
Breakfast werw poor
What you pay is what you get: a small, not very comfortable room with tiny bathroom facilities. However, if you are just traveling through, it is good enough.
The hotel was conveniently situated for us, however our experience was negative for the reasons I have mentioned in the next section. Arrived at 21:00hrs and was unable to open gate, wrong pin code supplied. Unable to check in, automatic check in machine was not working. Someone finally got in touch with a member of staff who came back to the hotel and checked us and a whole bunch of other people in. Finally got into our room 1.5hrs after arriving at hotel. All this was after a 10hr drive so we were anxious to get into our room to rest.
The hotel was exactly what I expected, small, efficient, clean and tidy. All necessary facilities were sufficient for a short stay.
Receptionist extremly nice. Able to speak 6 languages, very helpful.
clean sheets and clean bathroom the ''breakfastroom''.
I have nothing nice to say except lady was pleasant. The Hotel was nearly impossible to find - no name!!! Was in an Industrial area next to factories. We were the only people staying in Hotel, not even staffed!! No Facilities WiFi didn't work a much nicer hotel 1/2 a kilometer up road for same price with a great restaurant - stay there!!
This was our second stay in 2010. We find the hotel very comfortable, impeccably maintained, and a very good value. The service is both friendly and correct; breakfast is delightful, befitting the Michelin starred kitchen of M Chabron. It is possible to have the full multi course chef's menu, but also to eat very well and much more lightly as well.
The service, the help, the location and the food. The rooms were very clean and comfotable Probably not having tea/coffee facilities in the room
Good value for very well presented hotel. Great food (if slightly expensive). Some excellent 'homemade' jams at breakfast in the garden (which you wouldn't know is so close to the main road).
Very nice, well designed hotel, with good professionals working there. The restaurant is awesome. Little bit far from Tain de L'Hermitage and Tournon, the cities that I wanted to visit. On the first night, internet services collapsed.
Everything, professionaly run by excellent staff
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
The standard of the bathrooms, they need some refurbishment.
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
Staff, tv was not working, wc sepparate of bathroom
We appreciate dogs allowed
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
Excellent mood lighting in the room and food in the restaurant was 1st Class.
Nice room, secure parking, friendly and very helpful staff. The hotel is clean, modern and has good facilities. Centrally located it was ideal for exploring the town and there are a good selection of restaurants nearby. The room was very hot and the fan provided did little to reduce the temperature. It was difficult to sleep. The room was very nice despite the heat.
The hotel staff was really very friendly and very flexible to help us, I was there with a van to move my son to Valence and using the parking lot eg. was not that easy...
price parking lot is rediculous, too narrow making it very dangerous, lighting issues, parking spaces not well indicated (i.e. poor signage)
Decent room for the price. Just a stop over night on the road so it fit the need. Long way off motorway to this location.
the underground parking was greatly appreciated the kitchenette area had no equipment thus unusable and the sink had a musty smell - not a problem overall.
Breakfast was fine - not much else in the immediate area so recommend to have the hotel breakfast. Parking on site. Close proximity to internet centre and laundromat. Our room, a standard double, was very basic and dated, nothing like the website appears. The kitchenette advertised came with absolutely nothing to make it usable - no kettle, cups/plates, cutlery, cooking pans. Room maintenance was very sloppy - we had to ask for something every day - no toilet paper when we arrived, towels taken but not replaced every day. The reception staff however were very friendly and helpful and speak good English.
Good location, close to center and highway exits. Very simple no-bullshit access to internet and parking. Room had a fridge and a stove, very useful if you plan to stay for a few days. Tight parking and budget-hotel shower, but other than that, no serious issues.
The hotel is located very conveniently, the secured garage is a great advantage, the staff was very friendly
good location. good value pool not in use. the control was due next day, so did not get to use it
I cannot fault anything about this hotel, the staff were extremely helpful and freindly. The food was superb and I would recommend this hotel absolutey. I will be staying at this hotel again without a doubt!
the riverside location was pleasant and the buffet breakfast, if rather expensive, was of high quality
very clean room, great price, excellent breakfast buffet location not the best but not a problem
Unlike most hotels in Europe, the heat was already on when I checked in and, considering that it was about -3 C outside, that was a plus. It is extremely difficult to get to!!! I stopped at two other hotels for directions (having at that point been driving in circles for about 40 minutes). They were both extremely helpful (Campaline and Kyak...not spelled correctly, I am afrain), the latter even giving me a map...after which it still took about 15 min to locate. The receptionist was not very helpful. The lobby and elevator had an unpleasant odor, which the room, luckily, did not share.
free parking, free internet far away from centrum of city
Very friendly,efficient and English speaking staff. Excellent, secure free car parking. Good restaurant with clean and tidy public areas.
convienient stop off the motorway..good price..would use it again
i liked the staff, they were very friendly and helptul.
A basic hotel, staff always friendly and efficient. Bit close to the railway, but I knew that from previous visit and accept that.
We were very disturbed by the noise from the outside people on the patio either having a drink or a smoke. It was not that they were rowdy but their voices echoed badly..
Good location and easy access from motorway. Comfortable simple accommodation with helpful staff and good restaurant.
We stayed at this hotel a few years back and did not think very highly of it then it had not improved , the lighting was awful the room very cramped see above
Just what we needed after a long drive- comfortable room, excellent restaurant and very friendly staff. We were so pleased we stayed at the hotel on our homeward trip. No
Good clean room with free wifi. Restaurant closed on a Saturday night.
good and safety parking
Used the hotel as an overnight stop en-route to uk from Spain. Hotel was easy to find. The reception staff were very friendly and helpful, there was a good buffet style breakfast. Free wifi and secure parking were added bonuses.
We arrived much later than intended but the hotel staff made us very welcome and ensured we were well fed. The hotel met the expected Campanile standards as an en route overnight stop.
Close to A7 with security parking
tepid tea/coffee at breakfast, dirty tables, staff did not appreciate gentle comments, entrance-doors to room did not lock very well,had to block innerdoor with suite-case, expensive for what it was.
Good breakfast. Room clean and functional - adequate for a stopover. Some restaurant staff in the evening rather unfriendly.
Location and easy access. Also having a restaurant nearby is a plus.
Room was quite comfortable and hotel situation is perfect for travellers; 2 minutes away from highway. Wifi is free but quite poor.
The cleanliness of the hotel, the free parking and WIFI.
The room was quite comfortable. An early breakfast was provided for a cycling group; when we asked could breakfast be provided for us we were told no. Given that there were a number of cycling groups (small and large) it would have made good business sense to accommodate all parties. Was disappointed that we were not given an option for breakfast - the satff very not very helpful during our stay.
the hours of the pool
Near the highway. Good restaurant. Nice swimming pool.
Beds were comfortable, breakfast was ok At night until well after 4 am huge noise from outside: partying, screaming and singing from a nearby house that kept us awake most of the night. No hotel receptionist available to consult.
very basic,breakfast very good,pool a bit dirty and very small not at all like the picture. yes we booked 5 nights and decided to stay for one night only ,because of the location.the receptionist was not very pleased and argued a bit with us.
Staff on reception were friendly and helpful. This hotel was rather run down and in need of refurbishment.
Hotel was clean and tidy with good restaurant.
Cheap comfortable no thrills transit hotel for South of France. Breakfast is acceptable. There is a restaurant attached and use of a swimming pool in the next door pizzeria which was closed. The pool is not quite what the pictures portray.
good value for money for family overnight stop en route to the south. Good pool
The bar and the restaurant at the swimming pool was closed during the week.
The breakfasts were excellent.We felt very relaxed in the hotel. One night we forgot to take our key and we couldn't remember the code on the front door so had to wait about one and a half hours for another guest to let us in !
Good Free Wi-Fi connection, range of tv channels, good shower