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Good service. English speakers. Good rooms. Beds are too hard!
All staff was very friendly and helpful and we received a warm welcome upon arrival. The room was well appointed, very clean and quiet, the matras firm with a down comforter. The breakfast was ample and despite us lingering longer than the appointed time of 10 o'clock staff did not make us feel unwelcome. The casino restaurant was newly decorated and looked cheerful - as was the staff despite beeing a bit harrassed. First course and desert were very good. We were disappointed about the quality of the meat (tough, dry) we were served for the main course at dinner in the Casino Restaurant. Staff did offer an exchange though but it was not really an improvement.
I did really appreciate the excellent service and the kindness of the people working there. Nothing to say.
Very Polite Staff and very helpful especially because we do not speak French. None
Enormous room, generous bathroom with two handbasins, large shower and bath. Staff very friendly and helpful. Food in the restaurant good value and very well prepared. Breakfast a little disappointing compared with the other high standards set by the accomodation and evening meal. (Good quality but a more basic buffet than I expected for the price (9 euros).
The hotel was tastefully decorated and both receptionists were very friendly. The mattress was too hard causing aches and pains. We could not sleep well.
Right from the first step inside this hotel the feeling is good. The reception staff are excellent, efficient and professional coupled with very good, clean and well equipped rooms makes this hotel a great place to stay. The casino next door offers a restaurant and if you want something to do after dinner. We were not disturbed by the exit of people from the casino. Everything is organised perfectly. We have already booked another night at this hotel. Only that the breakfast was not included in the room rate. The price of 9 euros is high and we would prefer to pay a little more for the room with the breakfast included.
Clean rooms. Good value. Friendly staff who speaks English.
Staff was really helpful and friendly. Dinner in the casino next door was good and great value for money (coming from Switzerland that is...). Parking available at no additional cost.
location and spacy room
large room, clean, nice location, interesting price room just above a streight street where people feels like Valentino Rossi
Ideal location, Hotel well maintained and clean. Breakfast room particulary pleasant place to eat. Easy free parking. If staying more than a couple of days the small kitchenette would be ideal. Can't think of any.
The hotel is located facing the central park, quiet and well-equipped/decorated. Staff is very friendly and helpful (in parking our bikes in the basement for example). Parking spaces (shady all day) are plenty right in front of the hotel. Although the hotel has no restaurant, these are around the corner.
Les studios sont bien aménagés et de bon gout. Personnel aimable
Everything. It was a most enjoyable stay. Recommended. No restaurant on Sunday evening, but they arranged for a local restaurant.
cleaningness and beuty of hotel design and comfort, wifi access was very useful there is no reception or attendant for problems at night time
the fact that you can't take diner.
rooms like a four stars hotel it has not a 245h reception. But it is not an hotel in fact.
quality of the rooms and of the hotel in general
a grand old hotel with modernised comfortable rooms and a high star experience. excellent shower, good breakfast, friendly staff. attention to detail shows throughout. hotel was faultless, although the town of Plombiers is small and sleepy with little to do outside of the spa facilities.
the service in the restaurant was slow at evening, in the morning there was not enough warm milk nor scrambled eggs provided
The view and everything, location No
Large, well equiped room and excellent bathroom. Very friendly staff with very high standard of customer care. Unfortunately we did not have time to visit the beautiful spa as we were attending a wedding on Saturday and it was closed on Sunday. Television in room did not receive any english speaking channels apart from a very fuzzy news channel.
Beautiful old architecture, big and stylish, modern bedroom, good food, peaceful. Setting for a movie! bed too short. Breakfast so so, not all serving staff very friendly.
Good location, parking, remodeled rooms and bathroom and on site restaurant. No help with luggage
nicely renovated bath room. Fresh fruit juice
The restaurant was fabulous, as were the staff of the restaurant. The hotels location was great. Their huge garden was idillic and I'm sure the swimming pool was also very good. The room we stayed in was a family room in the attic of the house, though there were only 2 of us, and could have been anywhere. It felt like a motel room and we paid the highest price expecting a romantic French bedroom. It really tainted our stay and would put us off from staying again. We did ask for another room only to be met with the a typical galic shrug to say they were full, which I am sure they were not.
Wonderful welcome The evening meal looked beautiful, but the flavours were disappointing. Atmosphere, wine and service were excellent though
very good, but the beds are very bad
the food was great and staff friendly. Nice garden. enjoyed the swimming pool
Nice hotel with next door house used as annex for more bedrooms. Lovely grounds with tennis court, trees, lawns. Good indoor swimming pool and sauna. Very good restaurant - excellent cooking for dinner and relaxed breakfast. The decor is getting slightly worn and in need of renovation.
attractive building, well-kept garden, good location and excellent food
Bathroom was nice No fan in room and was very hot
We had a memorable stay at your hotel. The ambience was very satisfying.The nice town and the beautiful countryside are an important asset.
The staff were very friendly. The restaurant was excellent, and the rooms were comfortable. Parking was a great bonus.
staff were very friendly, good position for the Casino and restaurants. room was tired and damp due to a leaking bath. The shower didn't work.
If you like seclusion this is for you in the middle of the forest it was peaceful and quiet. It was not easy to find particularly when the nearby main road was badly sign posted with major road works
I loved the food!
The food was fantastic I recommend the trout fish dish it was brilliant it was so tasty I could eat about 20000000 portions!!!!!!!
The rural position which was quiet and isolated, ideal for walking and trekking. The rooms were adequate, although the bed linen and towels were to a high standard of cleanliness. However, the welcome and general attitude by staff was to a poor standard. Equally, the food quality could only be termed as adequate, far from being gourmet.
This is an hotel to go to if you want to get away from it all. The staff were friendly, efficient and helpful. The food was of a high standard.
Amazing location a very peaceful. Dinner menu for all 3 courses was excellent. Rooms are basic but comfortable and ours was huge and very bright with great views. Definitely need a sat nav to find it...though that could be a good thing.
Location was superb.