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pool wasdte in bins as we arrived in room. Insufficient toiletres
Friendly - good solid 3 star hotel. This is is excellent as a stop-over hotel as its in the business/industrial area I would not use it a main holiday hotel
The pool and breakfast facilities were good. We were in the region for a wedding. We were supposed to receive a bottle of cognac from the couple who were getting marrie dbut these were never put in our room and never passed on to us. Unacceptable.
Swimming pool was very nice after a long journey. Staff very friendly.
Rooms not bad Again this Mercure proved to be disappointing. The web-site claimed to have a restaurant - but this was an overprice snack bar. We were booked in for 2 nights but cancelled the second night
Plastic as matresscover
This was our second and more thorough visit to cognac. It is a beautiful town and we had several good meals in town with taxi back to the hotel. The hotel was very comfortable with excellent and helpful staff. The breakfast was very enjoyable and of good quality. The couple that we were travelling with would also agree. Slightly remote from the town therefore more conspicuous information is needed with regard to where buses or taxis can be obtained - especially for non french speakers. We have good french so this was not a problem for us but would be for non french speaking customers
When we arrived there had been heavy snow and the car park which is down a slope had not been sanded and was very slippery for both walking and a car
Very quite and good to rest I think the information about driving to your hotel should be reviewed and GPS points given. The toilets next to your restaurant do give a the best smell, this was said to your staff but we only got a smile.
lack of places to eat when you arrive after 6pm is a big negative lack of places to eat when you arrive after 6pm is a big negative
The restaurant was very good
Loved Jonzac. Staff very good and friendly, and forgiving to our toddlers breaking a glass and clambering on the outdoor sofas.
Staff were very hospitable, helpful and friendly, making for a relaxed and pleasant atmosphere in the hotel.
Friendliness and helpfulness of the staff Rooms were a little small and basic eg nowhere to put your suitcase
Clean an comfy Toilet very small but not a problem
Good restauant, pleasant and helpful staff Room fairly small
due to circumstances we are unable to make any good comments,facilities were limited,i.e. restaurant closed to guests on sunday evening although the service was open to guests who were taking " a cure ",parking was closed at 8.30pm so we were unable to drive to find a restaurant,access to hotel was closed on sunday between 2.30pm until 6.00pm
Easy access to town and facilities.
The welcome provided by the host was very warm and genuine. The accommodation was spacious and spotelssly clean and the location beautiful. Although it was in the middle of the countryside it was easily accessible from main routes - just 2 minutes drive from the nearest. With only a few guest rooms you are made to feel like a member of the family. It is an ideal base for exploring the area.
I loved the remoteness yet easy access back to the motorway. The owner was a wonderful lady called Anna, who made us so welcome. It was like home from home...thanks Anna. ps La Bribaudonniere is a Chambres D'Hotes thus the homeliness
very tranquil , stayed in a chalet in the grounds, our host was excellent ,a very warm person.
La Bribaudonnière is full of character, very comfortable and in a lovely peaceful setting. Nothing was too much trouble for Anna who was very helpful and paid great attention to detail. Perfect!
Restaurant, however, was excellent, you wouldn't think it could be the same business. The room and general condition of the hotel was extremely poor, decor was well beyond repair - shower room had three different layers of wallpaper all falling off. You wouldn't think you could open the doors to the public
The character of the former mill with surrounding garden convenient location to explore Cognac area. Too much noise during the night from passing traffic and from early hours from the staff quarters above iur room.Wines were expensive for not particularly good quality.