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Helpful reception upon arrival and room was decorated very nicely Hotel was quite pricey for the facilities on offer and TV hard to control
Heated floors in the bathrooms Nice breakfast The neighboring water pipes created noise when in use
Closeness to family for holiday visit. Thin walls between rooms.
I was not able to cancel the second night, when I needed to leave due to a Snow Storm. Kayak told me I would have needed to change the reservation before the storm came to get a refund on the second night, which was impossible.
Athmosphere Very loud at Night And in the morning
Room nicely furnished. Breakfast offerings complete. Very nice lobby.
Everything. Nice staff. Nice neat hotel. Breakfast included. Very welcoming. -
I liked that they communicated very wedding and were very helpful planning my wedding night st the hotel. What i didnt like were the very uncomfortable beds. First night i stayed the room was nice but the bed was very hard and uncomfortable. I asked for a better bed in my room. They switched me to another room. Room was very nice and there was champagne for me and my new wife but again the bed was terrible. Throwing a feather topper on a 30 yr old bed thats rock hard doesnt add comfort. Please invest in new beds. Also the continental breakfast was subpar. Ive had better breakfast at mcdonalds.
Staff was great and we loved our room! Would definitely stay there again.
the hotel is very quaint...room was comfy and the 4 poster beds were luxurious! Easy to find...convenient to Hartford...Noella Spa is a hop across the parking lot...I had been to the Noella Spa in Avon (stayed at sister hotel Avon Old Farms) and was so satisfied with the services! Only 2 complaints...room smelled vaguely of cigarette smoke and the breakfast was a little to be desired-ran out of coffee at 8:15! I would stay here again... I like Noella Salon....very clean and professional...prices were reasonable for the area The hotel is well maintained and luxurious! I had no complaints.... Rooms are def old, but clean and cared for.
From the beginning, the customer service was great! Heather, who was working at the front desk was very friendly and took the time to explain a bit about Litchfield when I asked. The hotel is quiet, clean and quaint, so it was a perfect for me! I will be staying again in the future as I drive through that area for business.
Charming, vintage, I loved the woodwork and the antiques. The breakfast was just junk food, and the bathrooms and mattresses need updating.
This is an antique hole filled with lots of nostalgic charm. The rooms are old fashion to go with the times. The bed was very comfortable, the lobby was decorated in memorabilia. We were there for a wedding in the area and we enjoyed our stay. We did not have the continental breakfast, so I can't tell you about this. The staff was friendly. It is near downtown and we walked to shops and restaurants. There were only 2 plug ins in the main room. One had the tv and coffee maker and the other had a lamp, so it was hard to plug in electronics for recharging