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The location, the food, the room, and the ambience. The food was very good, but on the expensive side
Nice locatio,. quiet, parking close, wide room, large breakfast, competitive price. Issue to use WiFi from side rooms, expensive but excellent restaurant.
very peaceful environment, the river view & restaurant area is magnificent, delicious breakfast (although little variety), everything very clean. the noise from the boat that transfers cars across the river. there can be a bit more variety for breakfast, eg.fresh bakeries (cakes/cookies) were missing.
Staff were fantastic!! Room was everything as promised.
Very Friendly Staff, Beautiful location, Huge room with balcony and superb views over the river maas. Breakfast was top class! Loved the ferry at bottom of garden saved a long drive No
I had stayed there many times in the past as a base in 2003/4. Under new management it has probably improved on an already excellent small hotel (only 15 rooms). It has a wonderful setting on the banks of the River Maas just north of Venlo at Broekhuizen and makes a good base to explore the Maas natural region. Arcen and the hot springs are just across the river by little ferry and there is a brewery to explore to satisfy other tastes. The food in the 5* restuarant is superb and the service so friendly and efficient you really don't want to leave.
Big room, very nice breakfast, great view and location
Fantastic location, friendly staff, comfortable room, extensive breakfast, and great (though a bit pricey) restaurant.
quiet, a very good view, good atmosphere and excellent service and food The menu selection was a bit insufficient
Nice, small and quiet. Is in the small town away form the city but depends what are you looking for.
Breakfast No Aiconditioning, no fridge or minor cooking facilities (ie Kettle, toaster cup or plates etc)
friendly. relaxed, nice setting
Good rooms, comfortable. Good breakfast. Very good price/quality balance
price and breakfast buffet no minibar
KIt was calm and relaxing after a day out exploring the surrounding area.
Our room was modern,comfortable,well decorated,clean,quiet peaceful. The absence of Tea & Coffee making facilities in the rooms.
Not expensive quiet hotel in a small village, comfortable spacious rooms, elegant restaurant, friendly and helpfull staff, nice atmosphere. Noise from traffic - hotel situated directly by the road.
Big comfortable room with nice bed. Good coffee and fresh orange juice offered by the breakfast. Breakfast is good, but not enough variation.
Room was comfortable, and clean if a little basic. Not sure if there were computer facilities at the hotel.It wasn't mentioned in the hotel blurb. Might have liked an internet hub so I could have kept an eye on my emails. Staff on reception were friendly and helpful. Non dutch speakers would not find any problems staying here. Had the impression the hotel business focus is on coach parties of retired dutch people, rather than the tourist trade. The breakfast facilities are well organised and the food standard is pretty good. Good choice of nosh to set you up for a day exploring. Good country location just off the main road between Venlo and Nijmegen. Excellent hotel to use as a base for looking around Maasland and Limburg.. Certainly the hotel could have bettercomputing facilities.
The breakfast was excellent, very good The room was quit small, did not have a minibar. The hotel has 4 stars so.... It was very hot in the room, no airconditioning presenr. In the hall and other compartments also very hot. Only one small room in the hotel room. This hotel should have a maximum of 3 stars.
excellent country break and within easy reach of weeze airport
The location is excellent and central to the town. The gardens are landscaped and tastefully done. Can find no fault at all.
A clean, pleasant hotel in a nice little town.
Staff excellent, welcoming and helpful. Food very good indeed if a little pricey. Rooms adequate but very poorly soundproofed.
homey atmosphere the dinner price was a littel bit expensive
The rooms (are clean and complete equiped). The restaurant (food quality was excellent). That I have to pay by arriving. Internet access quality (only hotspot available).
Location, in centre of village, attractive area, plenty of walks, excellent meals. Very large clean & comfortable room.
Very comfortable room and excellent reataurant.
Very comfortable modern room with good facilities and free internet. TV had a wide range of English Language channels. Excellent restaurant. Food Expensive but good. Staff were good but not enough to cover restaurant and front desk.
Lovely, quiet setting. Free Car Park. Comfortable room. Fairly good breakfast.
Confortable family room, excelent welness facilities with a beautiful swimming pool and a very complete breakfast buffet. The staff could be more helpful and friendly.
Great hotel with superb spa facilities. Nice bar. Breakfast great and all the better for wonderful view over the lake.
Excellent swimmingpool and facilities. Perfect (comfort) room. Very clean and spacey. Quiet area, being close to the highway it didn't provide any disturbance. Water from tap (in bath) was not functioning like it should, very little water coming out. Babycod did not have a mattress. Older blond lady in breakfast area is very bad in proving service to customers.
very comfortable hotel good spa and pool
Friendly hotel staff pillows
Luxury hotel, excellent food, and facilities. Very easy to find from the motor way
The food was wonderful, and the rooms that we had were perfect. The view over the lake in the morning was beautiful. The only downside was that the change in the exchange rate between booking and stay meant it was more expensive than we had hoped. However, the stay was still very enjoyable.
We enjoyed the atmospere and the lay-out of the hotel and our suite It is not a matter of liking or not liking but just an observation: the swimmingpool of this quality hotel is a bit small
excellent hotel, great location and service!
Excellent stay in a peaceful location
Everything was just fine, nothing fancy, but nice clean, quiet location - ideal base for cycling in the area Hmm - can't think of anything terribly wrong
Great friendly atmosphere
Very clean and spacious accomodation, good food and welcoming staff.
It was a very friendly and cosy hotel to stay in. Breakfast was excelent and well presented. Evening meal also good but could maybe be a little more varied, too many chips. But overall a very good experience. Could do with some better bathtowls
Very friendly staff. Good Restaurant.
friendly atmosphere, excellent service, comfortable & clean
clean and beautigul location
The hotel is lovely and in a great location not only for the airport, but also for the town of Arcen and castle. The owners were very nice.
Good breakfast! An unsafe excercise to get in, have to walk some meters along a crowdy road and clay soil in order to reach the entrance
Very friendly staff, excellent breakfast, nice environment.
both my husband and myself thoroughly enjoyed our stay there, and so did my parents; especially the hotel staff were very friendly and easy to talk to
The family bedroom was excellent. Four decent beds on two levels with lots of space. It was a very comfortable room in a quiet location in a lovely little town.
The hotel staff were great. The rooms were large and very comfortable. The food in the restaurant was great, and the staff there were polite and helpful too.
The kindness of all the staff, the professionalism of the owner, and the charm of the place. nothing
On arrival the hotel looked good in the middle of the village close to the river Maas. The room was large with a good bathroom and very clean. The service at breakfast was very poor and slow. No written fire escape route in the bedroom. No hair dryer. Poor menu in the evening for the tourist. No hot water for two days - builders on site - with lack of interest from the owners.With a extra touches in the bedrooms and staff training this could be a great hotel.
Location Hotel rooms were cold and lack of lighting in Bathroom
The friendliness and helpfulness of the staff was exceptional. The rooms were very clean and comfortable Good breakfast. Very nice evening meal, 3 courses for 26.95 euros per person. Can't fault anything
Excellent family room on two levels. Boutique-hotel-style: modern and minimalist. Very central position, and our room at least was quiet (rear- facing). Holland can be very hot in July, so the floor-to-ceiling window/patio door was much appreciated. They promise (in their information) rather more than they can deliver, E.G. easy wireless internet connectivity and charging cable adaptors. Reception knew nothing about either! (But hey, this was a holiday, so ... )
Friendly and nice atmosphere It was a hot day and night and the room was exceptionaly warm. No air-conditioning. My room was near an extraction fan and therefore quite noisy.
Peaceful and quiet, friendly staff Disappointed on Saturday night, decided to have evening meal, but at about 8 oclock were told that it was too busy and a meal was not available
A very clean, freindly hotel in the country.
The extreme kindness aénd service!
Great, relaxing place to stay.
Nice, Quite, Friendly.
The hotel location on the river is very special. The setting of the hotels, the rooms and the food are all outstanding. Indeed a very special place. Highly recommended. None
Supper, as usual
Quaint and eclectic decor and excellent service. Lovely breakfast in a formal yet peaceful atmosphere. We did not know the hotel and restaurant catered to an upscale clientele. We walked into the hotel lobby/restuarant entrance/lounge with our casual travelling clothes and received a few chilly glances from the Sunday evening diners. It would not stop me from returning or recommending this hotel.
A very nice hotel in a quiet location on the banks of the Maas River..Our room was large (a Junior Suite) and the bed very comfortable. We spent only one night but would definitely return for a longer stay. The managers were very friendly..
It was extremely comfortable and relaxed atmosphere. The staff were helpful and couteous and the food was excellent.
The beauty of the environment, the excellent food, the warm welcome, the competent service and the size and equipment of the room.
Great services, great room. Certainly enjoyed my stay. The fact that they can even provide a lovely dinner at a reasonable price certainly made it ideal for me as a business traveler.
Everything was first class, right from the friendly greeting to checking out. The quality of the food (ordered in advance) was excellent, a really unexpected surprise. I cannot recommend this place highly enough.
Great small residence hotel. Rooms are huge and very nice and modern. They even include a small sauna. Highly recommended. Hotel/Residence was not easy to find.
Contemporary feel, friendly owners, the terrace for breakfast, the room size, the decor, I was on my own but it would make a fantastic Romantic Break. A hidden treasure.
Very Very noisy at night. Cleaner cleaning the Kitchen at 1am !!! Had to go down and ask her to stop as I could not sleep.
Provision of family rooms with proper beds for all the family (i.e. not roll out or fold-away beds, as experienced at other hotels) Lack of info & menus in English
The staff: flexibel, firndly and social. Also the combination of a hotel with a nice restaurant with quite good food and a cosy bar/cafe makes it a nice choice. If you are a smoker: no problem, If you are a non smoker: Everywhere in hotel/restaurant/bar is aheavy smoking air...As a non smoker this is terrible when getting up and when you get out of your room.They do not honour the smoking ban
Very friendly staff
it was very clean and staff was friendly very noisy
Friendly staff The towels smelled bad it was not realy clean the room smelled like old cigarett smoke
Expensive for what it was, very basic, with a bit more research their are better value hotels in the area.
It was convenient, however, hard to find according to the directions given by google maps. It was clean and the people were friendly. The stairs were narrow and very steep - not at all something for older people, and very difficult to get luggage up.
The owner (?) was very nice and serviceminded. The food was good. The beer was good ! The walls are too thin, too many people coming home late (after 1am)
We were well looked after, great starting point for bike rides and walking,Close to Germany, excellent bus/rail service