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food was good room and bathroom design (interior architecture and space) are poor
NIce clean room, friendly staff. There was very cold in the room on arrival, and the heating could not warm the place in 1 night.
Great location outside of Epe with cordial staff and comfortable accomadations Very small bathroom with no shower wall so floor in bathroom is very wet.
Nice room, little but nice pool, good and kind staff, in the middle of the woods so we saw deer and wild pigs while going there. big and great breakfast. Good value for money! Nothing, a real nice hotel
Location !!!! great The small selection on the menu, not an a la carte restaurant
Nice hotel, beautiful surroundings, very friendly personnel. Breakfast was a bit simple but good. Lots of muskitos (also in the room) due to forest surroundings. Bathroom was very small (though nicely styled).
Hotel lays beautiful in the forest, tea facilities in the room, swimming pool for free, very friendly staff
The location of the hotel was wonderful. The service was outstanding and the food great
Good value for money 1. No double bed in this price available (only 2 separate beds together 2. Very small bathroom
situation small room
Very modern. Very clean. Quite original so it changes from the other hotels ! I had the opportunity to go over there because of a promotion. Let's wee when it will the full price... The restaurant is not really a restaurant but a luxury cafeteria. Good, but not a large choice.
Food,location,room,service was excellent ! The service was very good but not excellent.
Nice location in a suburb of Apeldoorn and we enjoyed a day trip through beautiful woods into De Hoge Veluwe national park and Kroeller-Mueller art museum with bicycles hired at the hotel. The restaurant was crowded and busy during the buffet dinner time, when many people form the town seemed to come to enjoy dinner. This proves how popular the place is, but it would be better for the hotel guests to avoid that time as the staff seemed to be very hectic and too busy to take enough care of them.
Great location and great food for an affordable price The restaurant was understaffed during diner time, getting a drink or the bill took longer than expected.
The breakfast buffé was astonishing, the atmosphere was very cosy, staff very friendly. Would definitely come back again. Open bathroom idea not extremely appealing to me.
the room was just fabulous, real good value for money! none
The hotel is very modern and very well equipped. The family room we got was really amazing and large. Excellent value for money. No refrigerator in the room. A bit strange for this kind of hotel.
location is good. Yes, service was poor, staff not well trained, food quality was barely adequate but service in restaurant was very poor
Easy to get to and park Would like a mini bar in room
Breakfast was very good; and large room. far away from the city
The staff were very hospitable and friendly. Which helped made our stay very enjoyable. This was made even more so by the provision of hot drinks during the marathon (the reason we were staying). and especially by the member of staff who stood out in the cold giving the drinks out. Many thanks.
the lounge, it was a nice place for a drink with the fire place, cosy. the beds (2 single beds instead of double), when we asked for it it couldn't be changed.breakfast was poor, less choice
Greeted with a complimentary drink for each of us. Caution: They automatically add 13 Euro x people x days stayed to your bill above what you agree to on booking.com. However, once I made them aware on day one, that no meals would be consumed, they happily removed the charges. We stayed there to have a somewhat local (40 min trip away) to Walibi World Amusement park. About the park... I have a 13 year old and when we first drove up to it, combined with the low fee of 26 Euro for an adult ticket, we didn't expect much. We stayed from opening to close, and had a blast. If you like rides, I recommend that you visit Walibi World if you stay here. Overall great experience. Especially for the price.
Breakfast was very good
Good workers The room was cold.
Central in the city It's not a 4-star hotel, it's not clean and the breakfest is expensive!!
room was big, clean and very pleasent. hotel is located 2 min from central apeldoorn and close to several attractions in the area. nice swimming pool. sports room is small, not many instruments
The hotel was warm I found the some staff were not very helpful at all. The room was not always clean and at times had not been cleaned at all, the bed covers just pulled up but not made underneath, the floor was not vacummed, towels were not in the room, was just generally not clean. To have to go and ask for towels at the reception was not good and then to be given them to take back to the room was not acceptable, they should have been taken to the room by your staff, after all I was the one on holiday not your staff. Our stay was not a pleasant one.
Well situated and easy to find. Very convenient for visiting Het Loo Palace.
Was ok, not very surprising, no too bad
The smoking area is located directly in the area of the reception. Within 5 days the linen weren't changed at all. Cleaning of the room was conducted cursorily.
that the restaurtant was on hand to have your meals I think it would help if you had fans or air conditioning in the bedrooms, also a wall fan in the bathroom when one is having a shower or bath.
all the staff were extremely helpful and friendly.
Location, Value for money, Parking next to Hotel, Bikers welcome ( motorcycles ) Very helpful staff. At 2am we had someone enter our room, my wife and I sat up in bed and we could see the light from the doorway coming into our room, my wife said " hello " and the person said oh shit and shut the door, this was not very good as someone else had a key to our room.
Excellent location. The sheets left white fibers all over my clothes. I noticed that only after I emptied my beg on the bed, so all my clothers left this hotel coverd withe white fibers. That's also probably why i sneezed so much.
Reception and restaurant staff were lovely and helpful. also liked the free wifi and good quality of buffet breakfast
Excellent location for town centre A bit basic and dated.
It was well located for my meeting and very comfortable. The fact that I had to pay for internet access in the room.
Staff, peaceful location, excellent service Breakfast.
The hotel was excellent and the staff were so kind and helpful we were very impressed. We had service far beyond the call of duty from all ranks from the restaurant manager the other staff and everyone connected with the Mercure Hotel in Zwolle.Many people wondered why we chose this hotel and why in Zwolle. We did not know the city or the hotel but we had stayed in a mercure Group Hotel in Rouen No it was a good hotel. We are used to staying in hotels in many parts but this one was certainly very good
Too expensive for the quality of the motel. The motel was ok but it should be in a lower price category and include brreakfast in the price.
Staff very hepful and great breakfast choice
Easy access from motorway. Nice rural feel.Easy parking.Friendly staff
the reception staff were friendly and helpful, it was easy to park and thanks to the sign on the roadside it was easy to find the hotel. the service in the restaurant for the evening meal was painfully slow and after a long journey it would have been nice to have the meal in a reasonable time. We got very tired waiting to be served between courses.
The staff were pleasant and bright. The car park was gratis and our room was Scandinavian-style. The hotel is not in the center of the city. Our room had not the bathtub...but we cannot reasonably wish for more!
The Breakfast THe toilet ran the first night we were there ever 10 minutes for about 5 seconds and the roooms are small
Staff were very friendly and very helpfull Bed and pillows were uncomfortable. I stayed for 4 nights and could not sleep at all. the maximum sleep I had was 2-3 hours. Also, rooms are very dark. did not feel comfrotable at all. Also, when I booked in this hotel, I made reservation for 3 nights with a room rate 165 euro, per night. I arrived one night earlier and was able to check in. However, when I got the hotel invoice I had to pay 170 euro per night not the booked rate 165
The Hotel is in the perfect location, near station and center. The staff and service was very good and prompt. The room and bathroom was spacious and very comfortable. Loved staying at this Hotel.
Good service, friendly staff. Excellent value for money.
The room and especially the beds! The were perfect in one word The service was a disaster
I cannot say I was particulary impressed. 4 coathangers for 2? Rip off breakfast. Hot room. I thought it would be more luxurious, but it wasn't.
Staff were extremely friendly and attentive and spoke very good English. Room service was virtually nonexistent first two nights (weekend) – bathroom was not cleaned, trash was not taken out, extra pillows remained on chairs.
Our room was very nice & the food was excellent
The room (in the old building) was more than perfect! The breakfast is way too expensive.
The Hotel and staff was amazing, the best I have ever experienced.
Modern hotel, very clean. Very noisy.
The setting was charming and the staff was very friendly and accomdating. The rooms did not have fans . During our stay the weather was warm. It would have also been helpful to have a computer available to use .
Pleasant service, good food, quiet location far outside of the city Dalfsen (if you go by bike)
surrounding area is beutiful and convenient for real, good rest after busy week.....
Locaton & facilities, friendly personnel Restaurant quality not in accordance with hotel level, Setting quite nice, kitchen "average"
The setting was excellent, the rooms were clean and tidy and well fitted out. The hotel facilities were lovely, we sat out in the sunshine enjoying a drink by the canal at the back. The breakfast was superb.
Quiet surroundings with lovelyl nature, main building with reception, restaurants, lobby and terrace beatifully designed and situated. Very worth its price. .The whole establishmwent seemed a little worn (except the main building). A long way to drag the luggage from the parking place to the proper building (not allowed to take the car inside the hotel grounds for unloading).
it was peaceful and relaxing, the grounds of hotel were beautiful, accommodation was first class. no
The rooms were a bit noisy, we could hear the neighboring guests (with children!) because of poor insulation.
the location is great, you can enjoy the adventure on the canoe or on the bike
nosy bathroom ventilator
We only stayed for the night because of a wedding party. No
Location. Easy access to city centre and rail station TV is quite dated I thought. I expected a flat screen. Internet access is quite costly offering FOC is becomming more and more common these days. Maybe an English stuff but Coffee/tea making facilities in room is always a good idea I think
Friendly atmosphere, good room. No
Very close to the Train station and quite. No
Very friendly staff
a wonderful hotel, very grand
excellent staff and food
staff bath room was cold breakfast very expensive
close to rail station. For the price we expect more
Wellness Jacuzzi/Sauna/Steam Bath/Shower! Themed rooms. Hire of bicycle facility. Room next to lift shaft.
Everything. In fact we were booked in for just 1 night before intending moving on to Munster. Instead we cancelled Munster and stayed at the Hampshire an extra night. Not a thing.
Clean, very comfortable bed, good breakfast Very small room, no tea/coffee facilities
The reception eems to be efficiently run and the hotel is in an attractive wooded residential area just off the ring road on the edge of the city centre (15 to 20 minute walk). The normal bedroom size is somewhat cramped and our room was not well decorated or furnished in an attractive style. The bathroom window was in a defective condition and repairs of this type need more urgent attention.
Pleasant staff, especally lady who was on duty in the restaurant on Friday 21st May evening at 9.00pm, Oriental/Asian lady was very helpful and friendly.Close to shopping and restaurants, nice quiet area, very peaceful. Pillows could be a little firmer and not so soft, and maybe the mirror in the bathroom could be a little lower for shorter people.
Decent hotel, a little expensive. The room was very nice, and had a bathtub. Great service in the restaurant The internet connection was very expensive, and didn't even work for me. The muzak in the bar was really bad-old sappy 70s songs. A little difficult to get to town and back on the bus.
location expensive meal, Spa expensive
Everything was good There was nothing to dislike
The hotel staff was friendly and helpful. breakfast was nice. and the location of the hotel was perfect for us.
The staff were very helpful and welcoming, holding the restaurant open for us to allow for our slightly late arrival. The rooms were well appointed and very clean, the double room was very spacious. What was included represented excellent value for money with a really good and more than adequate breakfast included. We also had a good evening meal at a very reasonable price. Only slight criticism - the wine list was very limited. Absolutely not!
To hot to sleep, airco would have been welcom.
The breakfasts are always fantastic and the staff are always very polite and helpful
Nice ambiance of restaurant and bar; quality of the kitchen. Possibility to use the hotel bicycles which are very decent to make a decent cycle trip.
Nice, clean hotel. Nice restaurant and bar. Some traffic noice.
Breakfast was outstanding The website claims all rooms have a (French) balcony or terrace - they don't, this is very deceptive as 'the French balcony' is just a railing infront of the window.
Staff attempted to assist us at every opportunity. Restaurant meals were very high standard. Car parking very convenient The rooms feel rather "dated" and electrical wiring systems are old and of concern. WIFI was very expensive.
it was excellent ! no
The hotel was clean, the staff were helpful and friendly,and the food was of a very high standard the barking dog across the road.
excellent customer service and ver polite employees. reception, restaurant, bar , etc
Easy to find location, very good and pleasent staff. Well maintained throughout. Breakfat choice and presentation was excellent. Wireless internet did not work and listed price very expensive. Sound insulation between rooms poor [TV from next room could be heard all night].
very comfortable, relaxing and quite place
Location and amenities
a very pleasant clean comfortable hotel with a good restuarant and friendly effecient staff.
Very pleasant and peaceful location. (Bit out of centre but right next to Het Loo palace and good bus service or bikes to hire at hotel.) Excellent room, sunny balcony, lovely bar terrace, good size swimming pool. Excellent VFM at weekend break rate. Top notch breakfast. No but please note that the bus to/from the station to this hotel is number 10 (ten) not number 1 (one) as on info provided
Staff helpful, room clean and very comfortable with excellent bathroom. Good swimming pool and roof terrace Great breakfast/ easy free parking
We arrived very late and were still served dinner. Flexible service. Good food. Good shower, very clean bathroom. Good bed. It's a long walk from town centre. No cash machines in the wide area. Of course, this is just a downside of the hotel's great location.
Despite a latish arrival the staff were very welcoming and helpful. Room service was quick and delicious. We both slept well so the bed must have been comfortable as well. The included breakfast the following morning was most comprehensive. All in all great value for money. Didn't really have time to find any faults as we were only there about 10 hours!
The hotel is conveniently located near a bus stop, which allowed us to take public transport to the Kroeller-Mueller museum. The staff is very helpful and friendly, and restaurant is also quite good. The swisscom business center was clunky and expensive with a printer that did not function. The hotel staff did their best to make up for the deficiencies. Given how ubiquitous the internet has become both for business and for personal use (e.g. Facebook), the hotel really needs to update its approach to this technology.
The hotel has very well appointed rooms and a very fine restaurant. The indoor pool on the top floor is a very nice place to relax. It is very handy for a visit to Palace Het Loo
The availability of sauna, swimming pool and steam-bath. No air conditioning. Usually not a problem, unless it's summer.
The nice hotelroom and location It was a bit expensive (food as well)
Very friendly staff, nice rooms.
Location. Friendly, helpful staff. Good parking facility. Price of buffet breakfast ridiculous at €20
Fantastic room, good location
part of overall holiday experience pleasant to come back to after day away breakfast could do betterfor quality and choice
Comfortable, nice and clean suite. Good restaurant. City-center just accross the river. Small (and cheap) ferry sevirce until 23.00 ! When visiting Deventer I would advise staying at the Sandton IJsselhotel.
Overall great value for money and genuine service!! The bathroom was nice however not very practical (small wash basin etc.)
Excellent food. Quiet. Handy for ferry across to city centre. Reception area and corridor leading to rooms rather scruffy.
Hotel grounds and setting, only stayed one night hard to say but would have been nice to have had B/B option.
Service excellent! Restaurant and breakfast awful!
Excellent staff. Very good atmosphere at hotel. 10-15 mins walk from station. I would return for longer stay. Message re early Sunday breakfast did not reach Sunday staff. Request not well received but requested basic breakfast provided. Credit card machine did not work and had to pay cash as I had train to catch.
The Comfort of the bed was excellent, also the food is first class with an excellent menu choice I have stayed at this hotel many times and the down-side perhaps is the price, but this is now considered the "norm" in Netherlands
The staff were pleasant and helpful without being obtrusive. The room was stylishy furnished - and the breakfasts were excellent.
Excellent service! Very nice and thoughtful staff. Compliments to the team!
Staff were excellent, probably the best I've expereienced. Without asking they solved many of our problems such as high chairs and shipping some forgotten items to our next hotel. A+++ Be warned there isn't an elevator which can be an issue if you can't do stairs though there are only two stories. They let us park our stroller on the main floor so we wouldn't have to haul it up and down.
front of hotel covered with scaffolding and screens - not the most welcoming sight on arrival. Work has to be done but there should be some recognition of this in rates charged.
Friendly atmosphere, comfortable single room
Breakfast very nice and close walk to 4 restaurants Needs more thorough cleaning, paint,yard maintenance, etc. and Immediately across (about 50 feet) from college classrooms and student population. Also, no lift so could be a problem with luggage and walking up steep stairs.
Beautiful hotel! Staff extremely helpful and friendly, food fabulous, bed comfy! If ever in the area, absolutely stay here.