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I thought the staff were superb. Very helpful and approachable, they really are a credit to the hotel and made a lovely change compared to some we have stayed in.
everything was very good
Excellent staff very courteious and helpful especially in the resturant Extractor fan in bathroom didnt work and no got it fixed even aftrer we had asked them to do so
our room was lovely and it was a very romantic setting.I would recommend it to anyone,If I was to go back to ellesmere I would stay at the holiday inn.
this was a very good hotel,easy to find and a good central location that met all our needs.The breakfast was great and being able to sit outside with our morning tea on the canal side was a real bonus.The bar staff on the evening was also very helpful. The only slight problem was on our departure,when paying the bill it was different to the amount quoted but this problem was soon resolved with again very pleasant reception staff.
the gym and pool no
Comfy bed, good facilities
Lovely hotel for just a few quid more than a Travel Lodge. Well presented, very clean, nice breakfast Staff were helpful if not all that friendly - a bit clinical
Cleanliness, welcoming and friendly staff, well appointed room and beautifull surroundings.
Beautiful building and surrounds. Food excellent and staff helpfull and friendly.
very peaceful setting, very pleasant staff and good value leaving
Very nice room Water wasn't hot enough at some times
beautifull place to stay. the roms were nice and warm
The breakfast was excellent On this occasion the bed mattress was worn out & uncomfortable. Usually I have enjoyed good, comfortable beds at Inglewood Manor - one of the reasons I choose this hotel
Food was very good and so was the service The bar prices were expensive (even for a hotel)
The public rooms, reception area, food and the beautiful countryside in which the hotel is situated is ideal for a wedding which is why we stayed at the hotel.
Relaxing and friendly atmosphere. The room was rather basic but very clean. The food was excellent and we enjoyed our stay. Room was rather basic
The staff were so friendly very smartly dressed and very helpful. The food was gorgeous and the staff in the restaurant were exceelent a credit to The Quality Hotel Chester
Convenience, close to cities.Good parking. Large refurbished room
The helpfulness of the staff. We could hear the ain road form our roon.
The check in staff were friendly, welcoming. The bar staf and restaurant staff were pleasant. The hotel was badly in need of a refit, very dated and tatty. The swimming pool had a moldy fetid smell. The lockers in the changing rooms did not lock and there was no soap in the showers.
some of the staff were ok the whole place was dirty in particular the so called health suite which was absolutly filthy. the standard of food in the restaurant was poor in particular the breakfasts which were never fresh and often left on the plat by myself and other guests. the hotel staff don't know the procedures it took me 30min to check out making me late for an appointment.
The swimming pool was clean and reasonably sized. The bed was uncomfortable. Towels were a bit dated. Room was always cold on my return each evening as staff were always turning the heater off.
The pool it was very refreshing. The food was lovely and staff were very helpful. We will stay at a quality hotel again.
room was lovley,food excellent,enjoyed the motown evening,but dissapointed that we didnt have time to use the pool and saunas the bar and enterainment room could do with being a bit bigger and also some airconditioning in there it was so hot.
Comfortable room good price for hotel with gym gym facilities being restored was not advised there would be no lockers etc when making reservation
Very nice setting in a rural location. Food quality excellent Room facilities were poor. No mini bar and chanel selection for TV extremely limited. No Movie chanels. Meals in the rooms were expensive and service at Breakfast very poor. Waiter and Waitress did not understand English!
We had a very enjoyable wedding party - the staff were very helpful to us and the food was excellent.
Excellent rooms. Lovely pool and gym with top class beauty treatments available. Handy location near golf clubs, Chester and The Wirral. Easy to access. Excellent, young staff but there were obviously not enough staff as they were running around trying to make sure all was good. Communications in the hotel didn't seem to be quite up to speed.
A pleasant welcome at reception. A very nice room. Very good breakfast. Attentive service at dinner in the restaurant.
Breakfast - no vegetarian option
the staff were helpful and freindly had to get out of the room by 11.00am. Bit early
Our family room was very clean, comfortable and spacious. The leisure facilities were also of a high standard. The staff were all friendly and welcoming. The breakfast was very much below par and not what I would expect of a 4 star hotel, I understand the restaurant has a Rosette award, however it wouldn't be for the standard of food at breakfast!
The hotel was set in lovely grounds, the staff were very friendly and accomodating, restaurant food was good if rather expensive
Comfortable rooms, Friendly staff, good facilities and a nice quiet location Coffee was vary variable in quality and some of the decor is starting to show its age. Not all spa facilities were working.
Excellent service upon arrival - quality rooms. Perfect for a romantic break!
Clean Comfortable Good parking facilities None
The lovely atmosphere, spacious room and good breakfast were the best bits. There was also a good view of the lovely garden from the bedroom. There was a humming noise coming from the kitchen freezer next to the bedroom,
Owner and staff very helpful and friendly exellent service very high standard but still had that personal touch that is often lost with some hotels I would have no hesitation in recomending this hotel to anyone (superb) There where no bad points
spotless facilities family run hotel with comfortable rooms and a welcoming atmosphere and i was made to feel welcome. well decorated rooms with good amenities
Superb room, excellent service.
Large rm, choice of rm only, late bar - local event was a late finish so really appreciated a drink as I was driving. Tv with teletext, plenty of parking space despite a private dinner party in Hotel. Double rm was actually a family rm, if I had known this then 2nd single rm would not habve been needed (a twin room required) and this would have saved the extra expense incurred. Walls are paper thin, thankfully other guests were not noisey when they passed my room or the rooms either side.
The rooms were spot on. Very clean both bedroom and bathroom and were really comfortable and decorated fantastically Perhaps a bit more soundproofing, snoring from other rooms bit off putting
Excellant room and service. Very clean and weloming. Our room was adjacent to a marvellous garden which we could relax in. Restaurant was closed on Sunday night.
Prety house and good breakfast. Large parking Good staff Rather difficult to find even with a gps! Search for Hooton instead of Ellesmere Port ...
Such a friendly place to stay. The hotel is a family run business and makes a great change from the usual branded hotels. All the staff were great and so friendly. The evening meal was amazing, worth staying in the hotel just for this. The room rate was great value and the meal was very reasonably priced too. Overall I stayed for business but I will be going back for pleasure.
It was not far for us to travel. and as we wanted to see the wirral it was convienient It is in need of up dating
The staff were fantastic, very friendly and nothing was too much trouble. £100 for a room, breakfast and a 3 course evening meal for 2 is amazingly good value for such a lovely hotel!
The outside area's were lovely and the function room was very good The attempt to retain 'old world' decoration in the room fails miserably and just leads to the room being depressing. The room was large but needs freshening up but the bathroom was excellent. The breakfast was a one off - one bacon , one egg, one black pudding, one sausage - I could not find the bean!
The quiteness of the area, hotel is off main road.
Quiet location, pleasant grounds, very comfortable room
The jacuzi's in the room were a pleasant surprise! Also for £65 the price was brilliant particularly as most of the people I was staying with had paid £100+! Excellent hotel and staff & would go again without a shadow of a doubt! The cooked breakfast was a bit random?!?!?
Comfortable large room. Very nice piping hot breakfast cooked individually. Just would have liked kippers to be available for breakfasr as they are on the menu.
Friendliness of the staff and the room was comfortable.
Excellent location .....polite staff......relaxing enviroment.....rustic charm...exudes character and class.......fantastic old world enviroment....breakfast was amazing Wish it could have been a longer stay....
Service of Staff was great very helpful and polite through out. Thankyou
to relax have a beer with nice food no
pleasant helpful staff well situated for touring the Wirral and surrounding areas. We did feel that some form of breakfast should be included in the price as an additional £30 rather heavy, when for the same money one could get B@B.
Nothing to add Could not get snack on Saturday
conveinence for work appointment
Close to place of work. No comments about the hotel - but mainly the pricing structure of the hotel for single travellers
The Bed! It was huge! Super comfy! Truly enjoyable hotel. Staff were very nice and very helpful. Would recommend and would definately stay again!