Conveniently located to airport
The fact that the hotel is right next to the airport was very convenient for us to catch an early morning flight. The staff was also very friendly and helpful when our first room was not made up, they got us a new room right away, and even called to make sure everything in the new room was ok.
The atmosphere at the hotel is not very nice... many people who seem to be drugged sitting outside their rooms smoking cigarettes. The hallway smelled like marijuana. I wouldn’t take the family here.. it was ok for one night for the cheap rate we paid to catch an early flight, but I don’t think we’ll be staying here again. The room was ok, but overall feels kind of grungy.
Expedia/Kayak charged my bank and never paid the Hotel, I had to pay at hotel personally, so I had to pay double for the room.
Expedia/Kayakcharged my bank and never paid the Hotel, I had to pay at hotel personally, so I had to pay double for the room
Heat would only work over 78 on high, shower temp never hot.. draft on cold
Run down, bare-bones
It's close to the airport. The shuttle service to the airport was convenient. I liked the pillows, but that's because I like tend to like less fluffy ones. The pillows at more luxurious hotels usually end up giving me a neck ache in the morning. The bathroom was surprisingly not too bad.
The carpet in the room was disgusting. The drapes were too short to fully keep out the bright glaring lights in the parking lot. I had forgotten my toothbrush and they didn't have any at the front desk. There were cigarette burns in the bedspread. The room smelled of a combination of stale smoke and stale marijuana. The bedside clock was broken. Peeling paint and wallpaper everywhere. the price is lower than the other hotels nearby, but not really low enough given the accommodations.
What do you expect for $50?!
Parts of hotel looked like war zone. 2 panhandlers hit me up before got in front door. "Non smoking room"...smelled otherwise... Was a deal for the cost--probably not go back.
The front desk lady was manageable to work with.
Bed was still wet, the ceiling walls were dipped in and the paint was hanging down. The bathroom wasn't cleaned. The carpet had black and brown stains. We decided to go to another hotel even if they didn't refund us the money.
Everything terrible hotel
Very Disappointing Stay at Howard Johnson
The room was clean enough.
No hot water in the building the first morning, hair dryer was in 2 pieces and we had to call twice to get a new one, nobody brought new towels when they took the used ones out. Even when I asked the front desk for them, she said they were "all in the wash" and asked for my room number, but didn't write it down so of course we never got any. Also, the breakfast was sad and half of the building looked like it had been condemned. Even if the hotel wasn't costly, I still expect functioning amenities & a staff that will help you remedy the myriad of issues you encounter.
The staff was excellent and accommodating! They made our stay much better
The hotel is under a serious renovation, which is very much needed. The rooms are old, dirty, and way outdated. The room we stayed in reaked of cigarette smoke, even though it was a non-smoking room. The most interesting part was when the renovation team knocked on the door wanting to replace the door handles while we were inside sleeping after a long night of travel. They then hammered, drilled and grinder at the door while we waited. Hopefully the renovation they are going through will vastly improve this hotel.
The front counter person was inappropriate and the room was dirtty
The first room didn't have a refrigator . The airconditioner would not work. The carpets were filthy.we called them about 3 times. They finally brought us a refigator that didn't work. They finally moved us to another room. They had to bring ua a refigator in for that room. It kept things cold but water ran over the floor when it defrosted. The carpet in this room was filthy too.The bathroom door wouldn't cliose.They need to shut it down till they get it in better shape. They wouldn't give us our moiney back for the second night..
The place was dirty. The towels were ragged and worn out. There was only one bath towel and one floor towel in the room. We asked for more towels and were told we have to take the soiled towels back to the room. The airport shuttle smelled of cigarette smoke. It was not a very pleasant stay for one night.
Find fun for the whole family near this dependable Howard Johnson Inn Cleveland Airport conveniently located off Interstate 71 near Cleveland-Hopkins International Airport and downtown Cleveland. Cheer for sports teams at nearby Progressive Field, Quicken Arena, and Brown Stadium. Experience great rock legends at the Rock and Roll Hall of Fame and Museum, fossils at the Cleveland Museum of Natural History, shows at Playhouse Square, or river cruises with gorgeous views and sunsets over Lake Erie. After a happy day, enjoy a quick meal at Bob Evans next door. Start your morning refreshed with complimentary Rise and Dine continental breakfast and complimentary newspaper, or energize in the seasonal outdoor pool or fitness center. Enjoy complimentary parking, and Park Before You Fly rates. Plan your exciting day from the comfort of your guest room with complimentary wireless Internet access. Smoke-free and handicapped-accessible rooms are available. Pets are welcome at this lodging.
Based on 423 reviews
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