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The atmosphere was very impressive. A little bit too pretentious.
Most of all the friendliness and helpfulness of the staff, but the architecture of the castle made it a wonderful place to stay. It was great.
Staying in an actual castle is a great experience - we have returned severla times. We would like to have eaten outside when the weather was good - we have seen one table outside but were told we could not eat outside - not sure who can
Perfect location for a romantic weekend.
Wow - this is a real fantasy castle, complete with tapestries and coats of armour. Rather eccentric but delightful. The food in the restaurant was delicious and the service excellent. Breakfast and parking included! Nothing really to complain about - don't expect perfection - live with any funny little idiosyncrasies (a wobbly loo seat) Just enjoy the experience.
really castle, high class restorant
Ambiance, helpful staff 1st room had no AC but we were moved to another room
Excellent experience and a free private tour of the Castle in the morning.
Loved the castle atmosphere and the staff
Special Ambiente & service
very nice family hotel with great rooms and good food also safe parking
Nice room, great staff, excellent restaurant, best breakfast Hard to locate
friendly and helpful staff, good signposting of hotel from a fair distance away. Would have liked coffee/tea facilities in the room.
Room very good, buffet breakfast exceptional
Friendly staff, good value for money, good breakfast
it was located on our way to Tuscany and the price was correct.
location, while not in town, was very convienent, with easy and secure parking. The breakfast (inlcuded in the price) was excellent, with nice variety and selection, and quality. We also had dinner the first night at the hotel which was quite good and reasonably priced. The owners and staff were friendly and helpful (and their english is good). We booked a deluxe roon, and a standard room (for our kids -- ages 18 and 20). The price was not very different, but the deluxe room could be requested as non smoking; the std. room could not (and it smelled of smoke upon moving in). Italy has recently legislated a no smoking policy in public places (very welcome), but this smoking ban apparently does not extend to hotel rooms. Our preference of course is a hotel which is completely non smoking. The smell went away quickly and this was not a problem beyond the smell when we initially moved in.
Very friendly and helpful staff, very good food, great selection for breakfast. lovely room None
easy travel to places I wanted to visi rooms very small
Every thing is one price so there are no more cost. Such as internet the dog.
The hotel is a little off the beaten path but very well maintained. The room was spacious, clean with beautiful views over the lake. Service at the adjacent restaurant was excellent and the food was good. Recommend!!
Situation No hairdrier in room, room was heated up because shutters were not closed during the day.
Views of the lake and helpful, friendly staff.
very cooperative andhelpful staff
From the second floor we could not see the view of lake sirio.
the welcome we got when arriving late from a long days, travel. the balcony view from dining room. the area and lake are beautiful. lack of facilities to have a tea or snack out of breakfast time. (could have tea/coffee making facilities in the room)
Excellent staff and very good value for money
View (if you get the right room) - Restaurant, very good
Veyr pleasant stay and quiet stay. getting to the lake not as easy as we thought. 30 mins free wifi on super slow connection the restaurant! tries to be very fancy, but food, service, price were in no relation.
nice view from the room, good restaurant - try their beef! rooms are rather small. no wi-fi working in the floors, only in the hall (and the connection is free only for the first 30 minutes)
Historical charme of the hotel. Beautiful View on the plain and nice gardens. The swimming pool
The hotel located on the top of the hill, and created most beautiful observation post view of all envirement. The hotel created bad and bitter atmosphere. the facileities were poor (bad,blanket,sheet etc.)
The atmosphere, the quality of everything and the attention to detail. Santino is a wonderful host. His breakfast is both delicious and photogenic. You will see. The rooms are full of interesting books that will increase your knowledge of the Piedmont region. His dogs were also especially friendly. We hated to leave them.