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room, location, staff, kind reception! the kitchen was much too slow!
very friendly and helpful staff
The room was lovely and the bathroom facilites were excellent. I loved all the complimentary toiletries. The beds were comfortable although they were just two single beds pushed together which tended to seperate a bit in the middle. There was a tv with lots of channels and access to the internet through the tv although it costs about 17 euro for 24 access. There is a lovely hotel resturant and bar. The resturant food is delicious although expensive. All the staff spoke english and were very friendly and helpful We had to get taxis everywhere cos the hotel is a bit far out, although if you rent a car this will not be a problem and the location of the hotel is easy to find and its very quiet. Staff at reception will also call a cab if you need it.
breakfast offered, was very good The choise of music in the restaurant (same cd over and over again). No free Wi-Fi in the rooms.
Everything was good. The hotel is located near the highway and quite far from any settlements. Good only for wheels travellers
Friendly service and the quality of the accommodation and food and it was reasonable value as well. no
Clean, comfortable rooms. Extensive breakfast. Really good facilities for business travellers and loads of parking. There were no facilities for children. We travelled with a 9 and 1 year old and it would have been nice to have an area where they could play. Check out was rather difficult as we were charged for an extra bed when our booking confirmation quite clearly said that child beds were free of charge. This caused a queue and some embarrassment but amounted to an extra 60 euros on the final bill. Also tea/coffee facilities in room but no milk - we had to purchase milk from the bar.
Clean room, big bathroom. Shower pressure quite low, room dimly lit (romantic, but not good for business travellers). Checked out at 5 o'clock on day of departure to meet at customer's site and asked reception if they could keep the room available until noon as I was hoping to have time to go back and freshen up before driving to the UK. Was told it was not possible, I would either have to go back at noon and checkout or leave the room at 5am.
Your mickey mouse parking garage is way too small.
Location was very good. Breakfast was good. Staff was very helpful.
The food in the Brasserie was excellent and the service very good. There seemed to a problem with the internet service provided by the hotel which was partially solved on my first day but they were totally unable to provide the service on the second day.
Its location is really perfect, in the middle of the City Center. The hotel is relatively (of not absolutely) expensive. About € 154,00 for one night, without breakfast.
Excellent staff, clean rooms, wonderful food, good gym and great location for discovering the city.
location of the hotel I asked for a non-smoking room an dreceived a smoking room. The hotel staff didn't do anything about that and didn't try to offer us anything in return. It was just our problem!
location coffee machine in the room needed cleaning
Only stayed one night but it was conveniently close to everything. Room was comfortable and clean. Breakfast choices were good.
Only ther for 10 hours. Atye elsehwher Female receiptionist was multi tasking during check in, and forgot to pass on the message that I receive an early morrning call at 0600 hours.
We greatly enjoyed our first visit to Den Bosch
Conevenient. Right nest to the attraction that we visited (Efteling amusment park). Cosy. Excellent restaurnat. Very family oriented.
The location is great as it is right next to the Efteling and we could access the park 15mins before the official opening time. The staff were very friendly and it has many facilities for the kids; i.e. indoor and outdoor playground, buffet dinner with entertainment and story telling activities at the lobby.
very close to efteling parc
A nice hotel, especially for kids, because the hotel is really aimed at their wishes. Great service, extremely kind people. If you are visiting the attraction park, a stay in the hotel makes your day 100% perfect!
The decorations are very cute, the staff very friendly, the breakfast very nice
Spacious rooms, very good restaurant
The hotel is very children friendly and the size of the room is comfortable.....even with 3 adults and 2 young children. Plus it is only a very short walk to the attraction park. The beds were much too soft. They don't offer good support for the spine and the adults woke up with back aches the following morning.
Very nice hotel with great service and the Efteling Park is beautiful and exciting as ever. The park is great for all ages and is a real institution in Holland; it is difficult to describe, you have to experience it. Staying at the hotel gives you lots of extras; you have your own (queue free) access to the park, easy parking and the hotel has the same fairytale-esk atmosphere as the park. It is a real family hotel; so lots of little children around. Don't go for a quiet, romantic break perhaps.
excellent for children, very comfertabel and cleen 4 star hotel with excellent price for the category. beautiful and exciting for children
except for location that would be the room, its size and comfort buffet and food service was pretty poor (also for breakfast); not much choice from vegetables :(
cleanliness of the room
Excellent location convenient for motorway but quiet. look out over the lake whilst having breakfast. Nicely renovated reception/bar area. Nice size rooms, lovely bathrooms. Most staff excellent - friendly, efficient and helpful. One of the chefs very grumpy with no eye contact or suggestions as to what was available, just raised eyebrows and and an upward jerk of the head. Also one of the weekend breakfast waitresses very rude and clearly thought she was above doing the work ( any work ). The contrasting chef and waitresses on Monday morning altered our impression of the hotel. We were asked if we would like omlette, scrambled eggs ( with cheese and bacon, which was absolutely delicious! ) If this chef had been on duty all weekend the whole experience would have been far, far better.
Excellent room with high speed Internet. Great buffets available in restaurant. Nothing
The rooms were lovely and spacious, well provided and big with comfortable beds and looked bright!
Easily accessible, nice & clean rooms - exactly what you expect from such an international hotel chain.
The staff were exxtremely friendly. The rooms were very clean. Food was great. No.
Service was very good..The food was exelent..
Quiet, very pleasant staff, convenient for the town centre No
Nice hotel. Close to the highway, but we didn't notice because of the sound isolation. A bit from the city centre though. Recommended.
Excellent services from staff, very impressed. Nice rooms and comfort. None
Goede comfortabale kamers en een prettige atmosfeer in het Hotel Het laminaat op de vloer maakte het wat kil
When my collegue got to the hotel there was not a reservation in his name even though he had a reservation number they had no record of his reservation
Place of stay is really great. Free WiFi Small rooms. Wi-Fi was accessible till 22:00 and later on it broke down! Nobody knows how to repair it so i must use it in hall.
Nicely located in a quiet area, a few minutes by foot of the center of the city. Very nice (paintings) and warm atmosphere My room was really "spartan", + I couldn't sleep before 2:00 am because many persons were just (loud) chatting and laughing outside, under my room, while smoking out of the bar. So, additionally to the noise, and despite my window was completely closed, the smoke of cigarettes was filling my room and of course I couldn't open the window since noise and cigarette would have been worse!
everything was perfect very busy place..thats all
The friendlyness of the people, the quality of the food. The cleanes of the hotel The didn't ,ake the bed proprely
Nice hotel internally Externally it is kind of shaggy/old
Bed was ok, room was decent I totally dont agree with the reviews I read here about this hotel. It is a very old/fashioned hotel, with too little staff. We arrived at 23h and the bar was closed and there was nowhere you could get a drink. Our room was in another building really far from reception and you had to walk through outside and it was raining so i found it ridiculous. One of the waitresses was rude during breakfast, althought the other women were polite. They tried to redecorate the rooms but you can see it was not done by a professional, although it looks neat and clean, it´s not beautiful, and the bathroom is also not pretty although reasonably sized.
We stayed for 3 nights, and on all 3 nights we had disturbed sleep, 2 nights due to drunk guests shouting and slamming doors, and 1 night due to a domestic argument.
Very enjoyable stay, very friendly staff and atmosphere would stay here again. No kettle in room is the only down point.
Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok. Hello, my biggest complaint is the fact that internet (we are in 2010!!!) has to cost Euro 15 per day and is not even wireless in the rooms. I don't like the fact that you need to pay breakfast Euro 15 and internet apart. The rest is ok.
Good reception service & breakfast I have stayed a few times at the Vught Hotel. I think the bedrooms & breakfast rooms need to be upgraded.
Staff Very Friendly and helpful Fod Excellent Have stayed at the hotel five times now. The decor is the same as it was in the beginning carpet in corridors are begining to look tired and worn needs an uplift
Modern hotel with lots of secure parking. Very nice, spacious bedroom. Luxurious bathroom with seperate shower and bath. Convenient bicycle hire (modern bicycles, but only one size). Good value restaurant with excellent Dutch food. Unfortunately, the restaurant (and the kitchen) is seriously understaffed, with very young and inexperienced waiters and waitesses. Nobody seems to be in charge and it took more than an hour to get attention, order and receive starters (on two consecutive evenings).
Staff very friendly, food in restaurant very good. Location is poor, next to motorway and no local facilities. TV not great, in room "on demand" not working, all Dutch channels. No tea/coffee in room.
Central location without being in centre of town. Smoking allowed although we made little use of it.
The staff were helpful and attentive to my needs. Absence of cofee making facilities in room
Very friendly and helpfull staff, clean room and most of all: bikes to use for free!! Brand new & comfy bikes that help you explore the area and get to city centre within 15 minutes. Fantastic idea !!! The look 'n feel of the interior of the hotel is somewhat old. We noted a more then a few signs of deterioration. Loose paint scraps & scratches doors, bed covers that have been worn off. Mould stains in the shower cabin (linings). In general, the hotel needs a some doing up to keep up with the standard of 4 stars. Didn't like the tremendous amount littering caused by neighbouring McDonnalds visitors, it makes the area much more unpleasant that it should.
Location Room furniture. The bed was hard and the pillows inadequate.
Friendly, helpfull staff, excellent food, free internet access None
The Mercure Hotel is very clean and quiet despite of its position on the highway
Friendliness of staff, good quality of food, accessibility Just a little noise from the motorway during the day, but not too bad.
Good helpful friendly staff, nice clean rooms, i'd stay there again.. The location was quite a way from the town centre and next to a very busy motorway. However the rooms were quiet, and there was a regular bus service from nearby to the town centre.
Location was very convenient for our purpose in the area; hotel staff was friendly; breakfast was good. 1. bed was quite small for two persons 2. inflexible
Great, central location. Facilities were clean. Inability to help support reasonable service requests.
We found the hotel clean and comfortable and we loved the breakfast which was included
The friendly staff at reception; good location if you like to be in the heart of this pretty city The whole hotel breathes an air of dated-ness; the breakfast is stock standard and very boring; no fresh fruit for example.
The room was a very good size and the was a good variety at breakfast. The access to parking wasn't easy
Excellent location in the centre of town. While the hotel is fully non-smoking, some people of the staff were smoking in the lounge/bar on one (only one) of the nights.
Very good value for money, friendly helpful staff, brilliant location
The hotelstaff was incredibly helpful. Great location in the middle of the city centre. Inhouse parking, eventhough in the middle of the city centre! If anything... they did not have scrambled eggs for breakfast.
the bed even though it is all twin beds the bed was so comfortable we had a large room but our friends got small rooms which would not be suitable for 2 people over all would stay there again breakfast wish hotels would do more than Continent and a nice egg or bacon would be lovely.
The position down town Due to trafic restriction it is difficult to reach the hotel by car and there is no parking but in the garage of the hotel
Friendly service in restaurant unsufficient light in rooms, semi-dark except bathroom
Large room and bathroom, good breakfast, (free) parking facility, about 25 minutes walking to the Tiel centre, helpfull personnel. Two single beds instead of a two-person bed, old-fashioned style, shower needs renovation, around the reception and in hallways is was pretty cold.
It was relaxed and reasonably comfortable. Too much noise from other guests. Not that they were particully noisy but sound insulation is very poor. Mediocre lighting in the room.
Friendily staff , good food, cleanliness and comfort of my room Signage could have been better outside the Hotel
Breakfast and restaurant No drink available after 11 p.m.
Convenient, good sized room, friendly staff. Maintenance could be better. The sink and bath drains were partially blocked, causing slow water flow. a fluorescent lamp in the bathroom took anything between 2 and 30 minutes to switch on. These faults were reported.
Lokation near by highway Freezing cold at the hotel
i liked the warmth of the rooms and also the fact that people were very good at helping us and making life easy, yes the fact that theres no double bed, its two beds stuck together and you fall between the beds. this is all that makes it bad and also the location is not very good but thats not a big issue
The rooms are nice in the size. The beds are too soft. Every day, early in the morning, there was a lot of noise, caused by caterer.
easy to reach. N/A
It was only for 1 night, but the room was nice and clean. Breakfast was ok.
Only a rude member of staff on checkout. All other things were very good
Large room ("superior room" in separate building), parking in front of the room. Old (both room and furniture need renovation), smelly, dark. Does not meet expectations: "superior room" should be fully equipped (no cooker/coffe maker / soap from dispensers, etc)
easy and quick very old
very nearby the highway, good restaurant breakfast not included in the hotelprice; i had a luxery room, which was very nearby the parking place, so I heard the whole time people walking and talking and cars driving next to my room. The last time I had a standard room, which was much better than this 'luxery' room. So the next time I will book the standard room. The only difference is the mini bar, which is empty.
The frendliness of the staff The food was awful and the hotel was extremley noisey
yes!! dated 6.03.2010 on Saturday left at room 229 on the table ring, we went out, came to us as a cleaner and we remember about the staff not find! very strange! I do not trust in the hotel a! cleaner can remember where §?????
new refit [ room dinning and reception] smoking in the bar
The breakfast is good. Rooms are outdated and need to be refurbished.
Good sized, clean rooms with comfortable beds. Very friendly, helpful staff, particularly in the restaurant. The breakfast is excellent, with a good selection and offers particularly good value.
Pleasant and accomodating Reception and Restaurant staff.
Requests were promptly handled by reception. e.g. When asked for a quiet & cold room, it was provided. Breakfast was good, but the tables were not cleared promptly. Information about breakfast & service times not available in room.
easy to find off motorway
The staff was great and so was the food. Construction madethings a little awkward. Plus I'm not use to the sidelanes.
the staff. the food and the proximity to Efterling lack of parking space in the evening. Smoking in the restaurant area
I would have appreciated some vegetable at breakfast.
Great value for an excellent hotel. Friendly staff and we loved the breakfast.
the breakfast was really good,plenty of selection.The room was clean and spacious.The staff was very helpful.
Close to Efteling Park. Friendly staff. Cheap internet access.
Quite place, close to my distant family No
Excellent facility and value for the money Comfort, Friendliness, Surrounding
Nice and quiet
The room was excellent with a large well appointed bathroom. The surrounding area provided opportunities for walking, cycling and sightseeing.
Good location for walking and biking close to the " vennen" and the forrest,pleasant service and the one meal I had was very good. Ceiling fan not working in the bathroom,no hairshampo,no outlet for North America shaver,no converter available at the desk had to buy my own.
waiting for taxis to train station and back
Tranquil setting, nice hotel layout, and the hotel had charm and character. Good food and freindly staff - everything you need for a nice weekend break.Very nice indeed.
Excellent hotel and staff. Looks to me like a lot of senior citizens visit this hotel. But that was ok with us, because we had a party nearby, and we were only interested in getting a good night's sleep afterwards. Everything was dead quiet at night.
The restaurant was expensive but excellent, but there was no place left for hotel guests (which did not shock the reception) and I had to insist to get a table. The breakfast was good. It is true that the service of the restaurant is slooow. We came at 8:30 and went out of table at 12:30. Fortunately we has time to chat and enjoy the (very good) meal.
The near village The vital room, swimming pool, solarium etc were closed because there were too many bussines meetings!(?) and we could not use any of these at all! The bussines meetings was not our problem(too many people).For 150€ per night we could expect a notice or at least a discount.
Nice environments, trainin romm, swimming pool The room was not cleaned when we arrived.
the beautiful bar and restaurant. really nice surroundings to relax. the mosquitos in my room. I was bitten alot and needed to visit a doctor for some medication.
staff is very kind rooms are very poor and not well maintained : my first room had huge graffiti on the walls, it was changed and the 2nd room had no wifi
use of computer for emails, ample car parking, breakfast was ok no tea/coffee facilities in room, needed decorating in bedrooms, no hotel information in room, single beds in double room
very quick checkin and check out, friendly staff. very nice restaurant, we had an excellent dinner there with very cheap price, also very good snack in the night. easy to go to the town, and the small town is quite nice. nothing, good small hotel and really good food, well prepared salad, kid friendly.
It was relatively cheap and still nice. The room was clean, no sign of mold in the bathroom, unlike someone else mentioned it before. It was also quit there, so we could sleep very well. The breakfast was good and when something ran out, it was filled up again immediately.
Easy to find. Good cycle storage Needs refurb to bedrooms. Public areas are however up to date
The owner is great, he helped with everything he could.
Friendly owners !!
The staff was absolutely fantastic and sweet nothing at all
Friendly staff, always ready to assist, close to the Efteling.
The hotel is very conveniently situated at a 5 minute walk from Efteling; and the staff was very friendly. The rooms were comfortable and the breakfast was very good. The kids also enjoyed the play area, and we all enjoyed these 2 days despite the terrible weather!
Its friendly atmosphere and proximity to Eftleing
Very friendly owners, made welcome immediately with nothing too much trouble. Very Good No
Very family friendly, nothing too much bother for the staff. Childrens room excellant, children happy so an enjoyable stay. No kettle, tea making facilities in room, I did however get a kettle on a request but no cups, tea, etc luckily I had my own!!!
Family atmosphere Rooms need renovation
Breakfast was excellent and bar was also vert good
It is conveniant to where I needed to go and the place is comfortable and the have BBC
Convenience to town center
Very Comfortable no
My room was large and very clean. The hotel staff were very friendly and helpful. In contrast to the hotel staff, the service from the restaurant staff, both at dinner and breakfast, was very poor.
Pleasant cautious staff. Functional and comfortable rooms
fantastic gourmet resturant that was worth the vist alone. Friendly efficient staff single quite small beds in an enormous room
The staff were exeptionally helpful and cheerful. The Michelin-starred restaurant was truly magnificent. No
Very clean, welcoming and comfortable The lack of sport fitness facilities
Superb service of an unusual level for the Netherlands. The place is clearly not a chain run in a wonderful way and setting.
proximity to town and nature as well as the history of the hotel sometimes it was hard to find staff (e.g., front desk)
Just a splendid experience
The staff were very pleasant & helpful. There was no rush on finsihing breakfast before 1030 and the range of choice was very good. The highlight of our stay was the dinner in the dining room. Excellant menu and winelist and really great food and service. The cheese board was a marvellous suprise.
It's just hard to believe in 2010 that they charge 5 € per hour for the Internet connexion! I know most hotels do in the Netherlands, but they must have missed a step. It's free (or let's say included) in most countries and hotels and just part of the hotels facilities. It's not anymore optional, we need to stay connected.
Its location, clean spacious rooms with good bathroom. Staff was very friendly, but a bit slow on service.
We made use of a very good winter deal and almost felt like we didn't pay enough for the excellence provided, but each member of staff certainly treated us as real customers. The food was extremely good too!
The hotel is excellently located near a small lake ("ven"), which is overlooked by its frontside terrace. One can easily spend a very relaxing afternoon just sitting here watching the occassional passerby. Hotel rooms are standard; furniture is bland and has little character. Good breakfast with excellent coffee. The hotel has an excellent restaurant, but unless you take a fixed price menu it is too expensive for what they offer. Waiting staff at the restaurant is not very good in dealing with complaints. I ordered a cheese plate, which included only four very small pieces of cheese, one of which was parmesan (!) hardly suitable for a tasting. When I mentioned that this was not a very generous offering the waiter said that they sold out the previous night and were not restocked. He did not apologize and charged the full amount for the dessert.
quiet place, but close to centre. Feeling of being in nature. Fresh air could be let in by windows. Quite old-fashioned. Elevator was uncomfortable. No parking place for guests returning home, because there was a wedding party as well.
Superbly located and superior service by the staff. In that area between Einhoven and Tilburg the best staying option I have found in 25 years.