You get what you pay for - a tiny cramped room with bunkbeds and a tiny bathroom in which the shower overflowed. We were by one of the landing doors which slammed all night - we literally got about an hours sleep.
really helpful staff good value breakfast well-lit accessible parking near motorway
very small bathroom, not clean, not enough towels
Staff was friendly and accommodating. They made every effort to communicate clearly despite not speaking very much English. My son thought it was cool to sleep in a bunk bed and compared it to our ferry cabin on the ferries we took on the Alaskan Marine Highway. The beds were not very comfortable and the bathroom was super small. Water temps were very sensitive so it was tricky to find a balance so as to not freeze or scald yourself :).
pretty dirty and neglected unleaned rooms broken items
It was insanely cheap. The linens and towels were clean. It is right off the highway (near other hotels/motels). We arrived at night and it had a shifty vibe. I can't describe it any other way.
Good service: react adequate and quick when something was not as expected. On the travel back ( used the hotel stay for two day travel to and from vacation adress) The room had no fresh smell. But everything was clean and the bedlinnen was fresh
Buffet breakfast It needs refurbishment, toilet seat was broken, shower drain blocked and smelly.Also noisy by railway and industrial site.l
Friendly staff, reasonable prices, nice breakfast Far from the city, some bedlinen missing. On the whole the double bed would also be better equipped with two blankets because more often than families I believe that tourist groups are staying at these hotels.
Hotel staff very well prepared for guest attention. Friendly environment. Convenient shopping Mall in front of the hotel . Unfortunatelly the restaurant does not provide us a menu in English or German ( only French ) , but, one person was prompt assigned to do a rough translation. In my point of view , will be more convenient to have this menu translated to different language. Expensive self service breakfast ( 9 Euro per person ) based on offered variety mainly lack of fruits .
friendly and helpful staff, good location (great base for discovering Alsace), very quiet region, great restaurant... Everything is great!
Very convenient for getting into Strasbourg. Good parking facilities. Easy access to motorway for onward journey. Advertised menu not available only a la carte. No breakfast tea!!
English speaking staff in French hotel
Nothing The breakfast was far too expensive. There was no hot water one night. There was no tea or coffee service available, compared to the hotel in Switzerland I will never stay or recommend this particular hotel again.
Central location, parking, restaurant. Poor breakfast choice, food smelling in corridors. Room on street side noisy (bus stop nearby).
large room, good shower, good breakfast hotel restaurant closed for holidays and basically all other reaturants in the village closed too. had to buy bread and cheese from a supermarket in the end.
Nice staff, easy access, the room was clean except a bit of problem in the bathroom.
The hotel was comfortable and suited our needs. Didn't eat there so could not comment on restaurant. About 20 mins outside Strasbourg, but easily accessible via bus and tram. Hotel receptionist very informative and helpful. would recommend it for price and convenience.
Good hotel in a convenient location, private parking, very friendly staff, good breakfast. No complaints at all.
Location is good. Good stop off point close to highways. Cheap motel style rather than a hotel. Poor cleanliness overall (although to be fair - the bed linen was fresh and clean). Fairly thick layer of dust in places created a poor overall impression.
accessibility to Strasbourg
pleasant reception and service , well dined , etc.. No
cheap rooms, small but very clean, dogs welcome, friendly staff and free parking
hotel staff, close to town centre
Good price-quality ratio, friendly personnel, quiet, closeby to Straatsburg, easy to reach with Elsau P+R
Easy reach of the autostrada
Quiet and clean, two sets of two towels [2 per person] would have been nice .E.g one to wrap around the body another to wrap around the head More than one portion of tea/coffee/milk would have been good
We stayed in one of the Disabled adapted rooms and the facilities were first class. The reception staff could not have been more helpful furnishing me with details in relation to booking in and out. I very much intend to stay there again in the future
The outside of the building looked great! The hotel advertized air conditioned rooms, which was important with 35+c weather. The a/c was more of a repaired water cooler which was turned off at 22h. When we opened the windows, we were overwhelmed with the bugs and mosquitos so we had to close the windows. Which made it impossible to sleep in such a heated suana. argh!
Comfortable room. Good set up for family with separate sleeping areas. No restaurant in hotel but linked to a good one 5 minutes walk away. Nice pool and sauna. Pool was unheated.
Hotel is next to a duck pond and very close to a church. No aircon so had window open. Ducks noisy all night, Church bell seemed to strike all the quarter hours and after a very uncomfortable night found ouselves covered in mosquito bites.
Good admosphere, friendly staff, excellent kitchen The room was not 100% clean.
The staff was helpful and the breakfast was good.
Good Restaurant. Quite nice rooms. The people in the reception handles also the resaurant so they are not available at the reception. I forgot to request the Wi-Fi access details (which should be free) and after around 10:30 PM there is no one that you can ask about it.
the very nice room No 105!
The friendliness of the staff, the cleanliness of the rooms and the attention to detail. The village of Mittelhousen is lovely.
Lovely rural setting. old world charm.excellent restaurant serving local dishes
Excellent ciusine and comfortable hotel. Limited outdoor seating.
Well run and very presentable hotel restaurant. Our room was spacious well apointed and comfortable. The restaurant was excellent and the service first class.
confidence in us to enter the room without staff with the key laid down on a name list
We really enjoyed our one night stay at L'Etoile and hope to return for a slightly longer stay sometime in the future. Our room was extremely comfortable and the meal we had in the restaurant was excellent.
As a frequent visitor of this Hotel I can see that this family is working hard to achieve the best possible quality as they continue to work on improvement. It really is a pitty that the restaurant is closed on Sunday evening and Monday evening. The kitchen is excellent. Everybody needs a rest. though and there are enough other restaurants nearby (ask the chéf and he will direct you).
coziness and atmosphere
A real gem. Beautiful hotel, excellent food, and a lovely quiet location. The rooms were all newly refurbished with superb bathrooms. Highly recommended.
Very friendly, very clean, Air con. just a superb stay, will go again
food, rooms, facilities
I liked the extremely helpful attitude of the staff,
Staff was friendly. We had very silent night. Rooms nicely decorated. Hotel is in very suitable location. We have decided every time to stay here.
free internet, free parking and quite good room poor poor breakfast
Lovely comfortable room. Very good value.
Possibility to make a cup of coffee/tea in the room. Hairdryer in bathroom. Two restaurants just next to the hotel. Bus stop in front of the hotel. Parking space available. A bit far from the centre, from 9 pm onwards buses do not circulate very often.
Convenience to airport, hassle free reservation when arriving, excellent continental breakfast, nice view and quiet for sleeping Were not too many shops open in the immediate area, but probably that was due to being late Saturday afternoon.
The breakfast it was an amazing selection on offer and it was all good!!
The accomodation was clean and airey with all services working and functioning correctly. Na
Being near Strasbourg. The public transportation made it easy to get into the city center. It was located a bit far from the city center.
The hotel was very clean and good value for money. Pleasant staff. Breakfast was good, not much choice but everything fresh and good quality, especially bread and rolls - they have this brown bread with cereals, which is possibly the best bread I've ever tried. They do not have a proper highchair - they one we got was very old and not safe to use. Also, the wine glasses are stored in a cupboard at floor level, the doors of the cupboard do not lock and my one-year-old had no trouble opening it!
quite good quality
The personal from reception was very polite and helpfull. They spoke english language, not only french. In the lobby there you can find computers and free Internet, also maps and flyers about soroundings.
an easy to find hotel, clean and tidy room, and value for money considering the price paid.
Staff was friendly and helpful, has its own secured parking lot, and nearby public transportation into the Strasbourg city center. Room was very simple and small, minimal amenities, but it was clean and quiet.
I liked the price; the shower was good and free WIFI was a bonus. The hotel did not have an iron/ironing board (not in the room, nor at reception). The location was poor; although it was within walking distance (about 5km) from the centre of strasbourg, if you're lazy/it's raining/you don't know where you are going you have to get a taxi which is quite expensive (I paid over 20euro to get 4/5km from hotel several times). I would've saved money by getting a much more expensive hotel in/near the centre and used the tram everyday (1.4euro per trip). Another minor point was that the room didn't look very nice - badly painted (I'm sure even the blind was painted) and looked weird; but what can you expect for 36euros?
It was close to motorway. It was difficult to find. Location was very remote at the end of a dead end road. It was bleak and univiting inside. The rooms I had 123 & 124 had holed linen, mould on the ceiling. Room 124 smelt like a smoking room.
good price, good staff, easy access to highway, old facilities,tiny room, location not easy to find
very difficult to find
Well equiped rooms; helpful staff.
The hotel was located near the place we needed to go work the next morning, so that was convenient. There was a lot of noise during the night, it was hard to sleep, even with the windows closed
We used this hotel as a stop over on 2 Sep 2010 and again on 26 Sep 2010. On both dates we found the staff very helpful and the hotel easy to find and avery welcome stop on our route to and from Italy.
The staff was nice and accommodating. Free parking and a (slightly overpriced) restaurant at the hotel was helpful. It's not a newly renovated hotel by any means, but it was clean and comfortable. I wish the charge had included breakfast - 16 Euros for two people seems expensive.
A reasonable hotel close to Strasbourg The hotel was good value for the money, however the room was small for 3 adults
Nothing. a very unfriendly place to be with children. It is not a hotel. a simple motel. Very bad service . Children not welcome in the restaurant and our small children talked about it as the place children are not mikes. Room was little and clean only ón the surface. It should be mentioned it is very close to the highway. Nothing like the pic om the website.
Triple rooms are too small.
A very nice place to stop off on route to italy. Will use again and reccomend to friends
The bed was firm and warm, we could sleep very well. The room had bath and it was nice clean. There was no soap ready in the room (asked reception to give us one), there were no hot water for the bath on 2nd night so needed to wait till next morning, and pillows were too small and thin, we used the extra blanket as additional pillow.
room was very small even for two stars hotel
the proximity of Zenith concert hall Poorly furnished VIP room makes it impossible to stay for more than 2 nights. No facilities for winter time, industrial location, old worn-out blankets, expected higher standard for the price.
Nothing....................although the wife says the deserts were alright!!!! The price (7.90 Euro for a pint of lager!!!), the room, the food...............
The location There was no room for no smokers, even though they claim there is in their website. The picture of the room I booked through your website, was not the one I finally got into. I paid cash, I got a receipt and the concierge called me after I left claiming, that she couldn't find her receipt of my payment. Finally she did, but this was not was I expected when I booked this hotel
Good food, friendly staff,safe parking
the kindness of the staff the location, the breakfast buffet ( very poor ), no lift, the contrast between the room & bathroom ( the room was very nice, but the bathroom had nothing similar to the room) it's a stopover hotel, it need's to be refreshed
No hot water!!!!
Not really nice hotel. The room is too old as well as the bed. In my opinion need to be rerenovated.
It was very convenient to Zenith Strasbourg for a concert we were going to. Breakfast buffet was very good as was the evening meal, which was also convenient for us as we could eat just befoer going to the concert and didn't have to rush as the hotel was only 7 minutes walk away from the Zenith stadium. Also a tram station is about 7-10 mins walk from the hotel, and gets you straight into town. Did not like that I got wrong information from one receptionist when I asked was there public transport to the airport. I was told no, it was too difficult to get there and a taxi would be better. But I learnt at the tourist office that a train runs regularly to the airport from the gare central!
Surroundings were beautiful, although it was a shame that the weather was not so good to enable us to enjoy them more. Children's menu availability.
Luxury accommodations, but affordable. Good staff.
Indoor pool is so beautiful and comfortable! Of course the buiding itself is very nice, but the surrounding garden is also nice. The restaurant was a little bit too busy for timely service.
The building itself is wonderful but the staff made it a very wonderful stay!
The staff were very welcoming and attentive. The room maintenance was very good with an evening turndown service etc Yes - beware we were seriously over charged in both the restaurant and in the bar. When we asked them to explain the bill it had no relation to the prices listed and they could not explain why it had happened - very mysterious - keep an eye on all costs you sign off.
Very attentive and catered well to babies and families Breakfast was a bit pricey and the only option at the hotel.
very comfortable, access by public transport - bus no 2 from the Gare Centrale - should be indicated
Very nice accomodation. All the hotel staffs were not really as friendly as the reception.
beautiful building and surroundings with superb service, food and staff nothing whatsoever...except we did not stay long enough
well appointed rooms, excellent meals the spa facility is marginal at best. Improperly trained staff and poorly ventilated, with limited spa menu. Americans are used to much more in a proper "spa".
The staff was very friendly and helpful. The hotel was well located, not downtown but close enough.
The room and bathroom were large. The staff was pleasant and helpfull. the hotel was very quiet. In consideration of the space available, there are possibilities to create more comfort, for example a larger wardrobe.
There was a nice helpful staff. It was easy to get to Strassbourg it would be very nice to have some sort of a boiler to make some tea or to be able to buy just water.
Being close to the city, nice staff that likes to help, clean rooms, fresh towels. Room was big enough to put two baby cots in, beside the big bed fr two parents. The internet connection was working well. We were very satisfied with the whole offer.
Quiet environment, easy to go shopping mall and easy to take transportation from hotel. You can find nice staffs with friendly smile in the hotel. The reasonable price also very attractive. Improve breadfast If possible. This time I only enjoy bread & tea/coffee.
We were looking for a 'cheapish' pleasant hotel in Strasbourg and the Domino fulfilled our need very well. It was very convenient for the tram, which provided a short journey into the centre. All other facilities for a 2 night stay were up to standard. We took ages to find the hotel. ok - sta nav ould have hepled but we did not have that. Needs a good map with web site.
The hotel is situated in the suburbs of Strasbourg, however, at 5-minute walk from it there is a stop of a tram that will take you to the centre of the city in 10 min. The location is very peaceful and quiet. Besides, the hotel has its own private parking place, which was important for us, as we travelled to Alsace from Switzerland by car.
The couple of hotel owner were very kind. Bath is old style but both bath and room were well cleaned. There are a lot of parking space in front of the building and it is very usefull for car traveller.
Very helpful owners.
The staff are friendly and very accomodating, and the food is above average. 1)Public transportation shoud be mapped and posted. 2) The rooms are small for two, a person using a wheelchair and another person, no space for another bed! 3)There should be a smooth ramp from parking lot to the front door sidewalk and entrance.
very basic and very difficult to locate even though it looks close to the motorway!! very expensive for a basic breakfast
staff were pleasant Wrong room was allocated and it was noisy
Friendly front desk staff. Room is clean and spacious. Hotel is for families with small children. Children are given free stuff toys upon registration. Hotel is 14 km from Strasbourg or at least 15 minutes drive to the city. Finding the hotel is confusing as there is another street of the same name in Strasbourg. Breakfast is good but with cold coffee and at Euro 13.
The hotel staff were efficient and friendly. They also spoke good English. Parking was definitely a big bonus as parking in Strasbourg is difficult and expensive. The address mentioned in the hotel information was confusing as there are two Rue de Ile in Strasbourg. The gps in my car got confused and we had to phone the staff to ask where exactly the hotel is. They said to use the zip code of the hotel as reference instead. They were quite helpful, actually.
quit, easy going hotel and short connection to Strassbourg. Nice and friendly people good breakfast. No.
Excellent position,very helpful staff, would easily recommend
Nothing, other than the staff Badly situated, traffic noise was horrendous.
A 3-star hotel that more than justified it's star rating.
Very nice quiet place, close to big shopping centre. Room was good, free internet with a good speed. Soap and shampoo were with strange smell, but there was shopping centre close to Hotel :)
The hostess was phenomenal... very helpful and spoke excellent english. The shower was beneath a slanted roof and too low for me to stand in. I'm about six feet tall. Had to sit and use the wand.
Hotel is 12 km from Strasbourg in a small village. Its a comfortable 3* and should be used only if you plan to sleep there. Staff is friendly.
Very kind staff No air conditioning.
I belive the L'Aigle d'Or was the very best solution in the week the European Parliament was in Strasbourg - at that time it's allways very difficult to find a room. The most impressive was the kindness and warm of hotel owners. With the best regards, Vito
Free and good internet speed, restaurant stuff polite, english widely spoken Room floor dirty! Room not ready upon arrival, restaurant menu V. poor
Good locations for travellers, good breakfast and clean rooms, free parking and free wi-fi internet personell too young and it seems with no much experience
No facilities at all on Sunday, when we arrived. We had to search for a MacDonalds for lunch. Restaurant menu was poor and their idea of vegetarian food was non-existent. I was in the company of three vegetarians and they served "vegetarian" pumpkin soup - with ham in it - and a salmon dish was described as "vegetarian"!
The room Resteraunt was closed, foof in the bar waiting time up to 2 hrs. Swimmingpool was closed.in room it stated breakfast starts 6 am reszeraunt opened 6:30am (I had to leave early there for missing breakfast)
Good wine and good dinner. Comfortable night sleep. On-time, courteous shuttle to the airport. No
.Stayed in new section of hotel very good. breakfast good range The cost of the food in the evening very expensive and very little dinned out 2 nights
For me, the location was perfect, but it is really not near the airport (20 minutes by taxi).
Proximity to the venue of the conference I was attending, and the style/deco of the hotel. Though the room was fine overall, there were many little things I didn't like, principally that: (1) The pillows were uncomfortable; (2) The TV didn't work and though I reported it and was told it would be fixed, it wasn't; (3) There was no milk or cream with the kettle so I had to have my tea black; (4) When I showered, water spilled onto the floor due to an inadequate screen; and (5) There was a clear glass window high in the bathroom wall, which undermined the privacy in there (the glass should be frosted).
Rooms and breakfeast was good.