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Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
Hotel was clean, modern and easy to find. Staff helpful. Breakfast could have been better, car park smelt of sewage
easy access to the places and sites we wanted to visit
This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful. Nothing
easy to reach Bruxelles they don't accept the 500 euros banknotes the so called "bar" was poor
after we complained about our room we got a much better room Room: sink was blocked of shower and washbasin. The floor was dirty and it was extremely warm. But worst there was a light outside fixed just above our window. It switched on everytime somebody or something passed the parking. So the whole night the room was in bright light on and of. There were no proper curtains.
Friendy reception staff made you feel very welcome The staff in the attached restaurant changed from being helpful and friendly to rude and unwelcoming when they found out we had booked our evening meal as a package.
clean rooms, convinient location.. room was a little small,(triple room we got was nice, but we didn't get it for the second stay.) not all the stuff was friendly.
nothing too expensive for what you get. uncomfortable rooms.
The price was fair fair.
Walking distance to RER, easy way to get into Paris to see the sights. Secure parking for hotel guests only at reasonable daily rate. Staff was very nice. Hotel is very basic. Used flip flops for walking around - not the cleanest place we stayed during our trip.