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High standard of amenities, helpful staff,very convenient location,stayed here before,booking.com worked in reserving rooms successfully, would use it again.I would like to stay at the Freedom again but would ask for a room away from the stair well. There is a hostel below Freedom, called Premium Hostel. The noise coming up from there, teenagers running around all through the night, kept me awake. I should have said something to the night staff, but thought they would use their initiative to stop the rowdy behaviour.
24hr reception, kitchen available, informal atmosphere
Convenience to city center.
The room was probably the cleanest i have ever stayed in. Staff were very friendly. No lift. Not normally a problem but my knees are stating to deteriorate, but i managed ok.
Very friendly english speaking staffs. They helped me a lot. The hostel is located a little bit far from the center of the city, but 10～15 minutes by walk. Trams are also available.
Hotel newly renovated? Everything was very clean, very good beds. Nice dining room and facilities for making one's own meals. No elevator (for the 4th floor hotel), but this is under construction and should be finished by the end of October 2008
silent place, close to downtown and few grocery stores very basic breakfast and horrible peach yogurts
Friendly staff. Quiet environment. Doing the dishes after breakfast myself :)
A very adequate and inexpensive hostel. Ideal if you are with a group of friends who want to spend most of the time out and about, with the room just to be used to crash at night. It was very clean, well equiped and quiet. there are a lot of stairs - 5 floors up, and no lift. it is about a 20 minute walk to the town square, but there are numerous bars, shops and restaurantson the way.
We also stayed at Premium Hostel (the floor below) but preferred Freedom. Close enough to the old city to walk (around 10 minutes), though you have to catch a tram/ bus from the train station. There is not much food or entertainment of note close to the hostel, but transport connections are good. Room was small but clean. Room was warm during the day but cooled off at night if a window to the main road was kept open. Unfortunately, the street outside can be noisy with traffic, and one night loud music and garbage trucks kept us awake. Not a social atmosphere, though a simple but sufficient breakfast (bread, selection of jams, cheese and yoghurt) is included in a common breakfast room. Walk very quickly across the nearby main road. Noise from outside the room if the window was open (it had to be as otherwise the room was hot).
Location, price, free WiFi and wired internet in all rooms, comfortable and clean rooms. The lack of a lift (elevator) is not really a problem until the heat wave strikes.
The staff were all very nice and helpful, breakfast was absolutely ok, and there was coffe and tea available all the time. You could also buy cold drinks in the reception. Although it is forbidden to smoke in the hostel, one can smoke in the staircase, by the window, which is also very convenient. The only slight inconvenience was a busy street nearby, closeness of which made it difficult to sleep with opened windows.
Good location, kitchen and common room facilities, helpful staff Noise from corridor outside room - nb 1 night in particular.
Hotel staff were all very helpful and friendly, definitely would stay here again. Lack of lift.
very positive staff. Free parking place near the hostel grey wet bedsheets either with holes ore shorter than bed. Kitchen utensils is chapped.
the hostel is confortable and clean,the common room is useful if you want cook your meal in the hostel,there you can be acquainted with other tourists,and there are also two computers for internet. every morning I woke up at 5.00 o'clock because the sunlight enters in the room
Friendly 24 hour staff at reception; availability of kitchen; easy to get to other parts of Krakow by tram; internet availability. I was looking for somewhere relatively low cost and had not stayed in a Hostel before. I was very impressed with my single room (which was en suite - a nice surprise). I would recommend the Premium Hostel to anyone looking for budget accommodation in Krakow: I will certainly use it again in the future.
The Staff was great!
No fuss, nice room,very clean,good kitchen with good views, and helpfull staff.What more can one ask? Nothing at all
Low costs and facilities, coffee, internet etc for free
The australian girls near our room.The polish ones from reception. nothing.
Value for money The staff tried to charge more than we were quoted because we didn't have confirmation printout to hand. They soon changed their minds once we advised the confirmation was on its way (my friend had this who was out at shops).
the location was not far from the town centre and from te train station there is not the lift and the room was on the third floor, it's hard to get with suitcases or backpacks.the sheets were not enough, I had to use a sheet taken from another empty bed.
The Staff, the location and the city!
It was fantastic value for money and extremely clean.
economic price, reasonable distance to the city center, internet booking internet only in the public area was very inconvenient
Hotel staff was very friendly, room was clean. For its price the hotel is very good. Expensive tours round the city and nearby territories. But it's normal for the city center, so I don't think it's a big problem.
the room was big. there is no lift, no wi fi internet in rooms. you can connect in reception, a really small place with two chairs. although the heater was maximun it was -16ºC and the window of room left the air go inside so we were cold all night !! there is no place for people to stay so at night there are people in the corridor, in the toilets drinking and smoking...
Tha hostel is close to the city center. Windows without curtains. No comfortable mattresses.
price is excellent, location is good, and it is very family orriented so that the everyday backpacker can meet new people and friends... beds and stuff were a little squeaky and the floor and the door was loud
The room was great with all the conditions. People in the reception were very helpfull with the directions and information that we needed.
The rooms were really clean and the staff were really friendly and helpful. It is in a great location as close to town but a quiet area during the night! Our mattresses were very thin and old and the beds old compared to other rooms in the hostel that I visited! The sheet on one bed had a big hole in it!
Very nice staff, pretty helpfull. nice furnitures, nice that there is kitchen and almost all that we need were there. maitress could be a little bit netter, but it is just a small thing. bathroom is pretty ok .nice neighborhood, instead of being some kind of prostitution area at night (we had this impression) we felt pretty confortable and safe and we could go to the city center pretty easy. pretty nice building also.
Hostel Dizzy Daisy is very good opportunity for young people who wants meet some foregin. Staff is very friendly, free internet for guess.
Friendly staff, great location, newly painted rooms, CHEAP! No bar.
It's located very good, just in 4 minutes from the old part of the city and on in 7 minutes from the central station. The rooms are not very clean. but not absolutely dirty. The flour in the rooms creaks, so it's not very comfortable to sleep when someone wants to put their stuff somewhere.
Very helpful staff at all times,nice to have internet provided free.Bathroom well prepared and cleanliness maintained throughout stay. Needed curtains on the window,bed sheets too small for the bed size,no mattress protector.
*All receptionist were very nice, spoke good English and were very helpfull in giving information about site seeing. They made our holiday more pleasant *Clean en modern hostel
I cannot think of one thing I did not like. The staff were fantastic & so helpful.
quiet, central location
Everything was wonderful There wasn't any towel in the room
The hotel staff was excellent! So helpful to us in every way. They showed us how to get to many different places in Krakow, made reservations for us and helped us order pizza and find other places to eat. Both my wife and I were really appreciative of what they did to help us. Also, we had our 10 month old daughter with us and they totally made it easy to stay there for us by having a baby crib. The price was great for the hostel and the service was wonderful.
I booked a bed in a four bed dorm with ensuite and when I arrived I was sent to apts three blocks away on the 4th floor of a lonely building. They changed me back to the hostel. Good facilitles, lovely common room, kitchen and free internet. the shared showers are very clean and of a high standard. The hostel was nice but not the location of the apts
Great situation in the old town! Main market very near. Trainstation: 10 or 15 min walking. The bathrooms are cleaned several times a day. Very good welcoming, helpful staff in most cases. Super situation dans la vieille ville, à 10 min à pied de la gare et à un jet de pierre de la place principale! Toilettes et douches sont lavées constamment. Très bon accueil avec un staff serviable dans la plupart des cas. No aircondishoning. The two first nights, a small group of danish customers were drunk and had a very bad behavior, but the staff did not react so noone could sleep. Not easy to sleep well in a youth hostel by the way, especially with 6 or 10 persons in the same room... Pas d'air conditionné. Les deux premières nuits, un petit groupe de jeunes danois était complètement soûl et se comportait très mal, ce qui empêchait tout le monde de dormir. Le staff n'a pas voulu réagir. Difficile de toute façon de bien dormir dans une auberge de jeunesse avec des chambrées de 6 ou de 10 personnes.
bathroom was very clean some of the people that stayed there were loud, noisy and drunk and had no intentions of being silent in the middle of the night. nothing was done by the staff about it. l slept for 2 hours.
4 bed rooms - ideal for a hostel. Abundant breakfast. Clubs and shops very close. 2 minutes away from most attractions.
The staff was incredibly friendly and so helpful--especially Matt, who is the party man and helped us have a ridiculously fun time at the different clubs and bars around Main Market Square.
location is in the old town (bit noisy though), free internet (very slow) I did not like the 8 drunken persons that spent the night in the living room of the hostal because there were no rooms left. It was not possible to have breakfast this way. A bit akward.
Right next to the main square. The staff were friendly and helpful. And they provided a scrumptuos breakfast every day. Plus, it isn't too big, so more of a homely feel.
Fantastic service. Bathrooms and rooms were clean. Right in the heart of the city. We dont often stay in hostels but am glad we did. The only thing that lacked was the breakfast. Considering Krakow is not a city that wakes up early, it would have been nice to have breakfast but cant beat the overall positive of the hotel
Clean facilities, friendly/knowledgable staff, close proximity to Old Town.
The location is fabulous, just 5 minutes from the square as well as v. close to the Krakow glowny railway station. Neat, well maintained hostel with very kind hostel staff, who are happy to share local knowledge. I would certainly recommend. Thankfully, none.
Great staff, clean, private room comfy
I liked everything - convenient location for transport and 10 minutes from town squre, clean room, helpful staff. Breakfast sets you up for a day visiting the many sights in Krakow. Many thanks.
Friendly staff, the breakfast and the location
The location was very central. Hostel was geared for young people, not recommended for mature people.
very nice place for few nights, nice room, well decorated, clean, nice staff, good location just few steps away from the main square market a bit noisy during the day as the room was in the entrance of the hostel but at night was ok
The Hostel is located in the city centre and it is a short walk from the train station and the Old Town. The staff are really friendly and for the price there is not much to complain about The Hostel is located on a floor of a block of flats, so there is a no noise policy from 11 PM till 7 AM. So no late night parties in there. The bunk beds on the dormitory didn't feel secure (as I am terrified of them and I hate sleeping on the top) but are comfortable enough for a good night's sleep.
Great location , accomdation good clean and staff very friendly
Great value, great location, tidy clean rooms and friendly staff.
My room was modern, spotlessly clean and very comfortable and had plenty of space to hang clothing. The private bathroom was very good with a great shower. The hostel is very central - just 5 minutes walk from the Rynek (old town square) and 20 minutes walk from the railway station. Security was very good - 24 hour reception - and a staff member has to let you in and check that you are actually a guest. There is a well furnished communal kitchen/lounge with tea and coffee provided for you to make and you can take your own food to cook. Although the staff spoke limited English they were all very helpful and friendly. It is on the 3rd floor with no lift so you have to walk up a rather dingy staircase to reach the hostel.
Good value for money. They shouldn't label themselves a non-smoking hotel, when the staff themselves smoke in the hall, so you can smell it in the room that faces the hall. The hotel is on the 4th floor, but you could easily hear the music from the club down at the 1st floor all night, even with all the windows closed.
helpful reception lady, comfortable atmosphere feeling like at home, well-deco room. simple kitchen for public used. no lift, with big luggage would be difficult. the entrance door in the downstairs and floor are quite old.
Good location, a big bed, spacious room, hairdryer and soap (but no shower gel). Very noisy at night, suspicious-looking guys were sleeping in the entrance...Paid breakfast. Too expensive for such service
Beautiful modern tasteful decor in apartment. Laptop available for free use left on coffee table. Very pleasant communal area with plasma tv and dining table. Kitchen very modern with full accessories available. All rooms spotlessly clean, bathrooms very modern and classy. It seems silly to mention as a complaint, as the beds were by far the comfiest I have slept in for a long time, but the rooms were actually a bit too warm! Quite hot and sweaty during night. One other comment would be that this is a b&b- Bed and breakfast. Yet breakfast has to be paid at an additional cost like most other hostels. So really you should not advertise yourself as a b&b as it would be assumed breakfast is part of the package automatically.