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The availability of the staff
Everything was perfect. Nice and friendly staff, wonderful room and very clean, excellent breakfast.
Breakfasts and helpfulness of the staff. We did not find the bed very comfortable.
Very nice hotel of charactor. Very nice room and bathroom. No lift and we were on the fourth floor.
The room was very large; good if you have children. The price on Booking.Com was deceptive, so in the end it cost too much. Not the hotel's fault.
The bar shutting to early
there is no interest in the client - nobody at the reception after 19.00 (you need to wait at least 20 min on the street), you requested to pay cash in advance
Nice location, friendly staff that speak English.
hiking the hills behind the hotel The map location on booking.com did not accurately place the hotel. The hotel is much further from the main road into Saalsfeld than indicated.
Very nicely decorated hotel. In summer it would be better to stay.
The friendly staff, the excellent food and the overall "family" feel of the hotel.