Reviews for Budget in Pointe-à-Pitre
- All reviews 100%
Mar 24 2017
Cons: Despite choosing Budget for its price, and declining the insurance, upon picking up the car we were told that to decline the insurance we would need to leave a $12,000 deposit!! We were basically forced to take the insurance for $10/day.
Feb 5 2017
Cons: We were forced to buy car insurance even though we made it clear to them that my credit card covers car rental insurance on international trips. In addition they placed a €800 block on my card as well. Very disappointed and frustrated to argue with the attendent at the counter after a long flight to get there.
Dec 16 2016
Cons: Returning the car was hard because they were no agents. They don't open early. The reps gave someone else reservation and they wanted to charge me 3 times the amount the original booking.
Dec 13 2016
Pros: Nice car
Cons: Slow service, lengthy wait for shuttle, language barrier; reservation indicated drop-off would be when office closed, but clerk did not volunteer how that should be done and customer left to squeeze out that info. Would not accept well known 3rd party international Allianz Car Rental Insur. policy as reason to reduce or eliminate required large credit card deposit.