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At night, the hotel/neighborhood was very quiet. The room was clean. The room heater/air-conditioner/fan operated quietly. After 8am in the morning, it got noisy because of renovation work being performed on rooms a few doors down the hallway from our room or possibly on a floor above or below our room.
The park was close. The room was extremely dirty and dusty. The carpet had stains and the bathtub was disgusting. I was a little upset because The room did not have a microwave and I was unable to heat up my infants milk.
Its average hotel. Needs refurbishing. Its not 4star.
Room size, proximity to KBF and Disney Bed was very uncomfortable, and very shaky!
It is clean and quiet. The restaurant needs a makeover. Gordon Ramsay could help this kitchen nightmare.
Nothing! I booked a king room they gave me a double queen saying it was kayaks fault. The matresses are rocks. The fire alarm went off in our room only in the middle of the night, about 2am, and when we called down stairs to remedy the issue security was sent to investigate US, if I wanted to smoke I would have chosen a room that allowed smoking but my husband and I are not smokers. The next morning house keeping woke us up around 8am in the morning trying to clean the room we startled her because she said "they" told her we had already checked out but we obviously had not and check out was not until 12pm. Worst experience ever with a "nice" hotel. We will never go back!
Amazingly friendly and knowledgeable staff. We left every conversation with a smile. Not much, maybe the bathrooms could us a bigger and more modern tub. Us bigger gals can't enjoy a good soak. But over all my boyfriend and I truly treasured out first Valentine's weekend together and were so happy we stayed at Knotts .
Right next door to Knott's The whole property looks like it hasn't been updated since the early 90's... probably because it hasn't. The rooms are kinda ugly. The walls are paper thin. Room service is a joke (screwed up our breakfast order three different ways). The staff can't be bothered. Stay elsewhere and pay extra to park at Knott's. You'll be glad you did.
Staff friendly and helpful. Conveniently located next to both Knott's parks and Medieval Times and Pirates. Rooms small and hot. Needed to run the AC full time because my wind directly faced the sun.
Found a room for a great price a few hours prior to arrival. Located right next to Knott's Berry Farm. Bed was comfy. Room needs updating Plan ahead if using room service for breakfast. We made the mistake of ordering at 9am, which is an hour before the park opens... it took nearly an hour for food to arrive... food was meh. Bring swim stuff. Great pool area for kids... splash pad was nice item to differentiate itself from other hotels. Overall good value for our needs Overall the hotel is in a state of disrepair. Just little things really, stains on curtains, dents on walls, spots on fixtures.
How close it was to Knott's. The beds were hard and the walls were thin but overall it was bad for the price.
Cleanliness and the non smoking facility and its close to knotts berry farm. Has fridge and microwave. They said breakfast is until 10am but we went there at 9 am and they were closing.. There was almost nothing left for us to eat except cereals and waffle. Wifi is super slow.
This hotel was excellent, I was a bit worried because of some of the negative reviews, but those worries were not neccessary. The staff was so welcoming and helpful. The room was clean and comfortable. There was a complimentary welcome basket that made us feel special when we got to our room. It is very close to Knotts Berry Farm, and they have a shuttle for the theme parks, as well as midevil times. It was an awesome stay, and a great value. When we go back in November we will 100% stay at Best Host Inn.
Location was great and bed was comfortable Returning to the room after being gone all day to find underwear that did not belong to anyone presently staying in the room was very unsanitary and unsettling, especially since my 5 year old almost touched them. The underwear was on clean towels in the sink area. Maintenance responded and removed the item and towels, but there was somewhat of a communication barrier where he kept asking who the underwear belonged to. I still have that same question. This would have been a perfect place to stay at again but it was more clean prior to leaving for the day than it was returning. I will most likely not return to this location.
Location was okay. The hotel is infested with bedbugs. So be aware. They also have an ongoing construction in their parking lot which blocks access from one of the street. They did not let us know before hand or upon arrival. During th check-in, they made us sign 2 pieces of paper but once signed, they refused to provide a copy or to show them again claiming that it is the policy of Hotels.com. They also gave us only one set of breakfast voucher for two nights of stay. Finally, the shower was cold the entire time of our stay and ruined our nights. This place should be avoided.
Shuttle, comp basket, breakfast was fantastic. Staff really nice. Carpet dye on feet, socks, slippers.
Friendly staff and the little extras ( complimentary basket in room, treat for kids at check in, refreshments in lobby.
Huge hot free breakfast. Free soda and water. Limited cable and parking.
The carpets were disgusting. We have a set of 1year old twins and of course they started crawling all over the room exploring. After about 30 min their legs and arms were covered in black, what looked to be dirt. It was as if this room hadn't been cleaned in years. Totally unacceptable do not bring your children here. We called the front desk and they gave us blankets and bedding to place over the carpet. We left for another hotel the next morning. Disgusting. I had read all the reviews and thought I was getting a decent place so not believe the fake "good" reviews it's a scam.
Still remodeling. Looks good but could of done better with more details looks a little cheap but still nice overall. Right across from knotts and a shuttle to disney. Worked out really well. No issues great hotel great price and you get a welcome basket and letter Wifi didnt work good at all
The place has a 90's look, with interior from the 80's. Not a modern look at all, but it's a great deal in Orange county, right next to knotsberry water park. I booked a king bed which was upgraded to a mini suite, and the room was very clean. It had a 40 inch? lcd tv to channel surf. The AC unit is outdated, and did not work properly The breakfast room is a hoot, looks straight from a 50s diner. Get in there by 9pm, shove your moth and get to the water park. not a bad idea Small bathrooms AC Unit needs replacement
The heated pull and breakfast was a plus Parking limited
The location is great! Very centrally located to Knotts Berry Farm and Disneyland. Also the mini fridge in the room was great to have because my boyfriend and I would make lunch to take to the park and it was nice to not have to keep lunch meat in the cooler. I didn't realize that they still made beds so uncomfortable. I felt a bit like the guy from the mattress commercial that wakes up with the red bullseye of pain radiating in his back. Also the "complimentary breakfast" is just cheap coffee in the lobby. My boyfriend went in to grab is some and we ended up just dumping it out and going to Starbucks.
The bed squeaked, tv didnt work, bath was moldy, room need some major tlc and renovation
Courteous staff. Moldy bathrooms. Peeling wallpaper. Hair on pillow.
location the place is a dump
Sink and tub faucets were defective. Air-conditioning was defective. Towels felt like sandpaper.
The staff was not friendly.I had change my room key couple of times due to the door wasn't open.
Room was nice and clean when I first arrived. Check-in and out was easy. During the day parking was good. And the hotel is right next to Knott's Berry Farm, Soak city, the Buena Park Mall, and just a 5 minute drive from Disney. Definitely a great price for the area and good hotel. Parking got filled up at night, had to park in the back. the view wasn't anything special, it was of a dirt lot and cruddy rundown store. Maid service never came to clean the room or change the bed. We could hear everything in the room next to us at 5am. Including the persons cell phone ring, there conversation, and fighting. The smoke detectors went off randomly in our Neighbors room and our own. When checking out the guy at the desk was on his cell phone and just took the room key, he didn't bother to ask how our stay was.
it was a nice place
The night receptionist was fast courteous and efficient. The morning staff was abrasive and dismissive. The room was disgusting, and I don't mind staying at hostels. The floor was so dirty that after my shower and I walked around a bit I had to rewash my feet before I got into bed. There was also a bug in the fridge.
They have very competitive weekly rates. The staff is very rude... And they are bothered by people that have children. Surprising since its across the street from knotts berry farm. Never staying here again, there are much nicer hotels for this price range within a mile radius.